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Key Performance Areas

Financial Management & Reporting

• Prepare and review monthly management accounts and financial reports 
• Analyse General Ledger accounts for Fourways Crossing Shopping Centre
• Prepare and process monthly journals, accruals, and projections 
• Conduct variance analysis and provide detailed commentary on financial performance 
• Analyse and reconcile balance sheet accounts 
• Prepare monthly balance sheet reconciliations 
• Compile monthly management packs and CAPEX reports 
• Monitor cash flow and oversee weekly bank reconciliations 
• Ensure accurate and timely processing of invoices and payments 
• Submit accurate VAT returns within required deadlines 
• Ensure adherence to all monthly finance deadlines relating to debtors, creditors, and payments

Budgeting & Forecasting

• Assist in the preparation and management of annual operational and capital budgets 
• Monitor actual expenditure against budget and investigate variances 
• Prepare financial forecasts and cash flow projections 
• Support long-term financial planning and asset performance analysis 

Tenant & Lease Administration

• Review and ensure accurate rental statements are issued to tenants monthly in accordance with lease agreements 
• Ensure recoveries for operational costs are correctly raised 
• Manage tenant recoveries, turnover rentals, and arrears processes 
• Follow up on outstanding debtor accounts and liaise with collection attorneys where necessary 
• Ensure arrears remain within acceptable limits 
• Build and maintain strong tenant relationships through professional communication and problem resolution 

Audit, Compliance & Controls

• Maintain accurate financial records for audit purposes 
• Coordinate and manage annual external audits 
• Develop, implement, and maintain financial controls and procedures 
• Ensure compliance with company policies, accounting standards, and statutory requirements 
• Maintain proper documentation and filing systems for tenant and supplier information 
• Ensure confidentiality and secure handling of financial and tenant records 

Operational & Stakeholder Management

• Liaise regularly with the General Manager regarding projections, accruals, and financial anomalies 
• Manage petty cash processes and monthly submissions 
• Liaise with owners, co-owners, suppliers, service providers, and internal departments 
• Assist with ad-hoc reporting, projects, and operational finance requirements 
• Oversee purchase order processes and contractual invoice management 
• Investigate and resolve council billing queries and contractual discrepancies 
• Support operational efficiency improvements and process optimisation initiatives

Additional Responsibilities

• Special projects and ad-hoc assignments as required 
• Continuous improvement of finance-related systems and procedures 
• Assisting in ensuring the timely distribution of financial information to stakeholders and co-owners 
• Supporting operational decision-making through meaningful financial insights 

Requirements

Qualifications & Experience Required

• BCom Accounting BCompt Accounting, or equivalent qualification 
• Minimum 5 years’ hands-on experience within a finance department 
• Previous experience in a management role 
• Experience within retail property, commercial property, or shopping centre management will be advantageous 
• Strong understanding of lease agreements, recoveries, rental structures, and property-related accounting 
• Advanced Microsoft Excel skills 
• Experience working with property management or financial systems advantageous 

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Key Performance Areas

Facilities Management:  

• Drive and proactively participate in the FM Centre of Excellence (COE).
• Proactive life cycle oversight of all assets within the sector.
• Formalise all planned maintenance requirements for proactive maintenance planning of all assets within the sector.
• Formalise all statutory requirements for the respective disciplines under management to ensure compliance.
• Oversee Facility Management System (FMS).

KPI Management

• Negotiate and oversee all service contracts as may be applicable.
• Preparation, Implementation, monitoring and reporting on Capex and OPEX budgets.
• Growthpoint Helpdesk – Oversee helpdesk, manage reports & follow up.
• Procurement – Align supplier management / procurement with Facilities Management objectives.
• Oversee Service Level Agreements, ensure compliance and performance management of KPI’s within the teams.
• Oversee Asset Register compliance.
• Oversee RFP Management, roof, sprinkler, etc. in conjunction with Facilities Managers.
• Drafting, implementing, and communicating Standards, Policies and Procedures.
• Operate in a cost-effective manner whilst still delivering the highest level of service to the business
• Leverage technology advances to ensure best practice implementation within the sector.
• Strategic input of sustainability plans and roll out nationally.
• Strategic, accurate and timeous reporting at various intervals and meetings for the sector.
• To conduct building inspections in conjunction with FM teams to ensure standards are maintained.
• To monitor, investigate, report and recommend on optimum recoveries on all utilities, including the required meetings.
• Ability to read and track income statement movements, including analysis of accounting transactions.

Project Management

• Project manage ongoing facilities management projects, ensuring that costs, time and quality parameters are met.
• Project manage refurbishments, redevelopments, additions and redecorations of buildings.

Risk Management 

• Oversee the management and control of risks in respect of machinery, plant, equipment, fire services and electrical.
• Oversee the effective management and control of client, service providers and public health, welfare, and safety by applying the OHS Act, Regulations, and by-laws.

Stakeholder Management

• To liaise with clients, ensuring quick turnaround times and manage the Client-Landlord relationship.
• Maintain a relationship with the various local and national authorities and forums. i.e., Department of Labour, Fire and Disaster Management, Local Business Forums. etc. and implement corrective action when required.
• Ensure Information flow, knowledge and sharing of best practice across the business to improve collaboration.
• Attend networking events and conferences when required.

People Management

• Oversee and provide technical guidance and support to Asset management, Property management and Facilities management team.
• Facilitate Quarterly Facility Management  meetings.
• Identify Facilities Management training needs and mentoring; and assist in the recruitment of technical staff, Interviewing of graduates, placement, mentoring and coaching. Act as an advisor for large projects.
• Performance management and Key Performance Indicators input and management of direct staff.

Experience

• At least ten (10) years’ experience in Facilities Management, five (5) of which must be at senior management level.
• Ten (10) years of Facility Management / Project Management experience. 
• Proven experience in end-to-end Facilities Management. 

Education

• A Tertiary qualification in the field of Engineering or Construction Management. BSc or equivalent.
• Artisan by Trade advantageous, along with being a Member of the Engineering Council of SA.