The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
Job Description
- Strategize, plan and execute a balanced profitable assortment in collaboration with the buyer and location planner, based on historical, trend and customer/store analysis in line with the Company's strategy.
Responsibilities
Stock Management:
- Ensure that orders are placed within specific time lines and with strategic suppliers in order to meet demand as predetermined in the strategy and review process.
- Review and adapt PIS (Put into stock) based on external factors (supplier issues, DC issues etc.).
- In reaction to current trade and customer demand, adjust forward order book and address poor performing stock through markdowns.
Business Growth & Opportunity:
- Drive the growth & profitability of your department through increasing sales by analyzing proposed growth opportunities, testing category extensions & understanding competitors (through comp shops), with our customer in mind.
Merchandise Strategy:
- Develop a seasonal product strategy for your department, in line with company strategy (considering post-mortem analyses, PMO (Price Mark On) targets, test money, OTB (Open to Buy), budgets, pricing strategies, supplier strategies, marketing & digital, etc.) in order to achieve department targets
Product Review:
- Develop a strategic assortment for the department (considering sub cats, planned promotions, volume opportunities, store profiles, optimums, price-point plan, replenishment etc.) in line with company and seasonal strategies in order to meet department review plan targets.
Current Trade:
- Consistently monitor and react to current trade by analyzing product and store performance for your department & make appropriate trade decisions (including stock and order book management, actioning markdowns, promotional activity, supplier negotiations for cancellations and discounts) in order to potentialize sales
Qualifications
Education:
- Degree or NQF Level 6 / Diploma
Experience:
- 3 Years retail planning experience
Knowledge/ Skills:
- Commercial acumen
- Economic understanding of supply & demand
- Retail market & industry knowledge
- Numerical skills
- Effective Communication skills (verbal & written)
- Negotiation skills
- Proficiency in MS Office Applications
- Conflict management
- Analytical skills
- Business understanding of Milady's business processes, MRPG Systems & BI and the Milady's customer.
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Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade: 12
- 1-2 Years' experience in retail.
- Experience in a supervisory role
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Responsibilities
Who you are
- You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.
- You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
- You care about how people feel when they connect with a brand and want to make every interaction world-class.
What your role would be
- Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
- Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
- Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
- Oversee all store related processes and continually look at ways to improve them.
- Regular connections with the retail leadership team ensuring key projects and goals are being achieved
Who you’ll be working with
- You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
Qualifications
- Minimum of 5 years in a store management role with at least 2 years in a premium brand.
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in people management.
- Experience in a customer-centric brand
- Strong business orientation
go to method of application »
Responsibilities
Who you are
- You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.
- You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
- You care about how people feel when they connect with a brand and want to make every interaction world-class.
What your role would be
- Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
- Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
- Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
- Oversee all store related processes and continually look at ways to improve them.
- Regular connections with the retail leadership team ensuring key projects and goals are being achieved
Who you’ll be working with
- You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
Qualifications
- Minimum of 5 years in a store management role with at least 2 years in a premium brand.
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in people management.
- Experience in a customer-centric brand
- Strong business orientation
go to method of application »
Responsibilities
Who you are
- You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.
- You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
- You care about how people feel when they connect with a brand and want to make every interaction world-class.
What your role would be
- Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
- Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
- Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
- Oversee all store related processes and continually look at ways to improve them.
- Regular connections with the retail leadership team ensuring key projects and goals are being achieved
Who you’ll be working with
- You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
Qualifications
- Minimum of 5 years in a store management role with at least 2 years in a premium brand.
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in people management.
- Experience in a customer-centric brand
- Strong business orientation
go to method of application »
Responsibilities
Who you are
- You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.
- You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
- You care about how people feel when they connect with a brand and want to make every interaction world-class.
What your role would be
- Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
- Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
- Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
- Oversee all store related processes and continually look at ways to improve them.
- Regular connections with the retail leadership team ensuring key projects and goals are being achieved
Who you’ll be working with
- You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
Qualifications
- Minimum of 5 years in a store management role with at least 2 years in a premium brand.
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in people management.
- Experience in a customer-centric brand
- Strong business orientation
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade: 12
- 1-2 Years' experience in retail.
- Experience in a supervisory role
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team.
Responsibilities
- Lead and Motivate: Manage and inspire a team of call centre agents to consistently achieve departmental targets.
- Customer Experience: Ensure exceptional customer interactions by leveraging training, performance management, succession planning, and quality assurance monitoring. Report on key metrics to drive continuous improvement.
- Team Support: Foster a positive team culture by resolving associate queries, handling disciplinary matters, and implementing culture-building initiatives.
- Escalation Management: Efficiently resolve escalated queries from customers and stores to ensure prompt and effective solutions.
- Operational Excellence: Drive collections effectiveness through strategic execution, agent coaching, ongoing training, and performance monitoring.
- Compliance: Ensure strict adherence to debt collection regulations and internal policies.
- Reporting: Deliver accurate and timely reports on team performance and collections metrics.
Qualifications
- Matric (Grade 12)
- 3–4 years in a debt collections experience within a call centre environment
- 1 – 2 years leadership experience within a call centre environment (advantage)
- Knowledge of relevant debt collection legislation (CPA, ICASA, NCA, POPIA)
- Proficiency with call centre software and collections systems
- Understanding of Financial Services, Credit Risk, and Collections Operations & Strategy
Method of Application
Use the link(s) below to apply on company website.
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