The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
Job Description
- Are you a bold, visionary marketing leader who thrives in a fast-paced retail environment? Do you have experience in leading teams, in a Fashion Apparel environment & is Customer Centricity at the heart of what you do?
- Miladys, one of South Africa's most loved fashion brands and part of the MR Price Group, is looking for an exceptional Head of Marketing to shape and drive our brand into the future.
Responsibilities
You will take full ownership of the marketing function, leading a team of 6 direct reports and collaborating across the broader Mr Price Group ecosystem. Your key areas of accountability will include:
- Strategy - Formulate, lead and measure the implementation of the Marketing strategic story telling. Contribute to overall Company strategy and ensure clear communication and understanding throughout the business.
- Brand Communication & Customer Experience - Develop and implement an integrated brand communication strategy encompassing above-the-line, below-the-line, digital, social, PR, promotions and advertising.
- Visual Brand Experience - Lead the brand visual strategy including world-class seasonal window displays, in-store concepts and visual merchandising, ensuring seamless operational execution.
- Customer Centricity - Champion the customer throughout the business, ensuring Brand DNA and all communications are regularly updated and consistently reflect a customer-first culture.
- Customer Relationship Management - Collaborate with Mr Price Money and Operations to develop and implement a segmented credit and club communication strategy, driving new account and club targets.
- Research & Insights - Evaluate and monitor local and international retail and consumer market trends and competitor activity. Brief, analyse and deliver actionable customer insights to key stakeholders.
- People Leadership - Lead and inspire the Marketing team to achieve KPIs and strategy. Drive training, coaching, talent management, succession planning and a high-performance culture.
- Financial Management - Oversee a significant marketing overhead budget with accountability for financial planning and budgeting discipline.
Qualifications
- You are a strategic, customer centric, commercially minded marketing leader with a passion for brand building and a deep understanding of the Fashion Apparel retail landscape.
You bring:
- A relevant tertiary qualification preferably Post-Graduate Degree
- 8 years relevant experience, of which 5 years in a senior leadership role, driving team & culture
- Proven expertise in customer strategy, social and digital marketing, and brand management
- Strong financial acumen - financial planning, budgeting and cost management, along with commercial acumen and a good understanding of merchandise management of fashion apparel.
- Solid people management skills with experience in talent development and succession planning
- In-depth Fashion Apparel retail knowledge and market intelligence capability
- Exceptional analytical ability and research interpretation skills
- Outstanding communication and leadership skills
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Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
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Job Description
- Mr Price has a fantastic opportunity for a Social Media Coordinator. If you are organised, work quickly and thoroughly, have a passion for social media and are a team player, this role may be for you! Working with a dynamic team in a fast paced and exciting environment, you will be responsible for:
Responsibilities
- Building campaigns for organic social across market
- Work with the Brand Head to plan & brief in relevant social content
- Monitoring and optimizing all Social Media campaigns
- Create reactive social content of product and social trends to engage target audiences.
- Monitor fan engagement content across social platforms
- Compiling reports for Social across market
- Seek opportunities to develop knowledge and skill in optimizing social media engagement.
- Working closely with customer care to resolve queries
- Manage all social competitions – track number of entries, communicate with winners and ensure prizes are sent timeously.
- Community management
Qualifications
- Degree or Diploma in Marketing or Brand
- 2 – 3 years’ experience in a social media role
- Copywriting experience is preferred
- Ability to analyze reports and data
- Excellent communication skills and attention to detail
- Working knowledge of all social media platforms & a passion for it
- Proactive and ability to work collaboratively
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
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Job Description
- In this role, you'll work closely with Buyers and cross-functional teams to interpret current trade performance, customer insights, and global trend influences into exciting, customer-focused product solutions. You'll play a key role in driving in-season opportunities and ensuring our ranges remain relevant, commercial, and on trend.
Responsibilities
Trend Analysis & Strategic Support
- Interpret current trade performance and emerging fashion trends to identify product opportunities.
- Create high-quality CADs, concept boards, and visual presentations to support range reviews, strategy sessions, and post-mortem analyses.
- Develop and maintain brand-specific design and inspiration libraries.
- Research and monitor online fashion trends, competitor activity, and market developments to support future product direction.
Product Design & Development
- Collaborate closely with Buyers to design commercially relevant products and style extensions.
- Create detailed and accurate CADs, technical drawings, and product specifications.
- Assist in developing seasonal and in-season tech packs to support supplier execution.
- Partner with the Graphics team to brief print and graphic concepts aligned to the product strategy.
- Contribute to the development of digital merchandise collections and product presentations.
Sample & Product Management
- Maintain an organised and up-to-date sample library, including photographing, tagging, cataloguing, and tracking all purchased samples.
- Support the management of overseas inspiration samples to ensure easy access and reference throughout the development process.
Qualifications
- Diploma or Degree in Fashion Design, Clothing Management, or a related field.
- 2-3 years' experience in Fashion Design or CAD Design within a retail or apparel environment.
- Strong understanding of garment construction, fabrics, fit, and technical product development.
- Experience creating detailed tech packs and product specifications.
- Proficiency in Adobe Creative Suite, particularly Illustrator and Photoshop.
- Sound understanding of the Retail Merchandise Cycle and product development process.
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Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
go to method of application »
Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
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Job Description
- This role is responsible for inspiring high-performing teams, delivering exceptional customer experiences, achieving sales and service targets, and ensuring compliance within a regulated environment.
Responsibilities
- Lead and develop teams by creating a high-performance culture focused on engagement, accountability, coaching and growth.
- Drive operational performance across Credit, Insurance and Mobile, ensuring sales, service and productivity targets are achieved.
- Champion quality, compliance and risk management, ensuring adherence to FICA, FAIS/FSCA, POPIA and internal policies.
- Partner with key stakeholders across Operations, Product, Technology, Analytics and Training to deliver business initiatives and continuous improvement.
- Improve customer outcomes through customer insights, complaints analysis, process enhancements and service excellence initiatives.
- Oversee workforce planning to ensure the right resources are available to meet customer demand and service level commitments.
Qualifications
- 5–7 years' contact centre operations experience, with at least 5 years in a senior leadership role.
- Experience leading large sales and service teams within Credit, Insurance, Mobile or Telecommunications environments.
- Insurance sales operations experience is advantageous.
- Relevant tertiary qualification; Financial Services or Insurance-related certifications are beneficial.
- RE certification would be advantageous.
- Strong understanding of contact centre operations, workforce management, performance optimisation and coaching.
- Knowledge of FICA, FAIS/FSCA, POPIA, Treating Customers Fairly (TCF) principles and operational risk management.
- Passion for developing people, driving results and delivering exceptional customer experiences.
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Job Description
- We’re looking for a strong, vibrant and self- disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent
- 3 Years’ experience in a store managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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Job Description
- The Floor Supervisor supports the Store Manager in achieving the sales target for their store.
Responsibilities
- Supporting the Store Manager in driving Sales and Turnover
- Creating and delivering an excellent customer shopping experience
- Motivating and inspiring your team members to work hard and push for sale
Qualifications
- Grade 12
- 1 year of Supervisory experience is required in this role, experience leading a team will be an added advantage
- A passion for homeware
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Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
- Meet customer service standards and achieve sales targets. This includes new account/membership targets.
- Maintain floor housekeeping and visual merchandise standards.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
- Provide ongoing coaching & mentoring to enable and up-skill store associates.
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)
- Ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade 12.
- 2 to 3 years' experience in retail supervisory capacity.
- Knowledge on sales & service management.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
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Job Description
- To ensure that your store is risk and admin compliant. You will work collaboratively with the Area and Store Manager to drive continuous business improvement in order to enhance our customers’ experience and maximize profitability. You will oversee the admin side, mobile POS, DayForce as part of your daily responsibilities.
Responsibilities
Administration:
- Manage losses within 0.7% of sales, including write-offs, and report exceptions to the Store Manager.
- Implement strategic plans to minimize shrinkage in line with Stock Loss policy, reporting exceptions to the Store Manager.
- Conduct regular stocktakes and cyclical counts as per operational requirements.
- Achieve Mark Down targets and maintain Data Integrity at the company standard of 90%.
- Enforce security procedures, ensuring they support customer service, and report any exceptions to the Store Manager.
- Oversee Dayforce operations daily, handling exceptions.
- Ensure all store administration adheres to policies and procedures.
- Assist Store Manager in conducting store assessments to achieve acceptable results.
- Manage Como reports weekly, submitting exceptions to the Regional Risk Administrator every Monday.
- Ensure compliance with Health & Safety regulations.
- Conduct maintenance checks and take necessary actions.
Profit:
- Ensure that all controllable expenses for the store is managed in line with budgets.
- Report to Store Manager any possible deviations from store budget.
Innovation:
- Analyse and challenge processes to identify better ways of working with regards to Systems & Procedures, Dayforce Efficiencies and MPOS
People:
- Ensure Inductions, Training & Development is at optimum level.
Qualifications
- Grade 12
- 3+ years' experience in a store management position - focusing on Risk & Compliance.
- Solid Leadership Skills
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, Company Audit Processes, Risk evaluation.
go to method of application »
Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
- Meet customer service standards and achieve sales targets. This includes new account/membership targets.
- Maintain floor housekeeping and visual merchandise standards.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
- Provide ongoing coaching & mentoring to enable and up-skill store associates.
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)
- Ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade 12.
- 2 to 3 years' experience in retail supervisory capacity.
- Knowledge on sales & service management.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
Method of Application
Use the link(s) below to apply on company website.
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