Hot Jobs at Sun International

Main Purpose of the Job

• To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved
• and professionally executed

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12 preferred or Grade 10 (with relevant experience)
• 2 years previous experience as a bartender
• Cocktail bartending experience would be advantageous

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

Prepared Work Area

• Prepare mise-en-place, and conduct any other required checks and preparations for service
• Identify issues with regards the bar display and surrounding areas in terms of appearance/
• functioning of equipment and systems
• Stock bar for service
• Check cleanliness of own section or station

Service Execution

• Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously and place in the system
• Explain menu items and make recommendations with regards beverage menu
• Mix drinks and present beverage in line with guest order and outlet standards
• Be attentive to guest requests
• Clear glasses after guests have completed their drinks
• Provide billing to guests
• Conduct cash-ups at the end of service
• Complete beverage stock sheets each shift
• Leverage opportunities to upsell on promotional items
• May be required to prepare cocktails in line with outlined recipes

Bar Standards

• Understand and conduct all tasks in line with F&B standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Conduct daily stock counts of bar smalls
• Resolve or report on any anomalies to the required standards
• Report on any breakages at the end of the shift

Customer Engagement

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products, reward programme and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Core behavioural competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Team co-operation

Technical competencies

• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services

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Job Description

• To prepare and deliver exceptional food and beverage service within the restaurant operations; banqueting operations and / or on the casino floor to ensure that internal (SOP) standards are continuously achieved and professionally executed

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12 preferred or Grade 10 (with relevant experience)

Desired qualification

• Grade 12

Minimum job related experience

• 2 years previous experience as a waiter

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

• Prepared Work Area
• Prepare mise-en-place, place settings and any other required checks and preparations for service
• Set-up and break down for functions in line with event requirements and start times (when required)
• Identify issues with regards the outlet’s floor appearance/ functioning of equipment and systems
• Check cleanliness of own section or station
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Resolve or report on any anomalies to the required standards

Service Execution

• Keep up to date with regards food products, trends and cooking methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously
• Place guest orders in the system
• Explain menu items
• Make recommendations with regards beverages and menu items
• Interact with kitchen staff respectfully around any special requests
• Deliver food and beverage dishes to customers and present in line with standards
• Be attentive to guest requests
• Clear tables after guests have completed their meal
• Provide billing to guests (where relevant)
• Conduct cash-ups at the end of service (where relevant)
• Leverage opportunities to upsell on promotional items

Customer Engagement

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products, reward programme and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Behavioural Competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Team co-operation

Technical Competencies

• Food & Beverage Product Knowledge
• Food Service
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services

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Job Description

• The Financial Accountant is responsible for ensuring accurate financial accounting, reporting, reconciliations, and compliance for business unit properties within the Shared Services Centre.
• The role manages month-end and year-end processes, tax and VAT submissions, financial statements, and payment approvals while supporting audits and regulatory requirements. It also partners with stakeholders to improve financial controls, operational efficiency, and reporting standards.

Core behavioural and technical competencies:

• Deep customer and market understanding
• Responsive to customer feedback
• Demonstrate end‑to‑end ownership for resolving customer problems
• Accountability
• Continuous improvement
• Transparency
• Collaborative and a team player
• Clear communicator
• Takes ownership  
• Knowledge of statutory legal and tax requirements
• Strong technical knowledge including IFRS developments
• Strong knowledge of accounting systems
• Accounting principles (IFRS), practices and procedures
• Balance Sheet Reconciliations
• Process improvement
• Tax calculations
• SARS verifications
• VAT calculations and submissions
• Preparation of AFS

Job Requirements

Qualifications:

• Grade 12
• BCom degree with CTA (Honours) with completed articles, CA(SA)

 Experience:

• 6 years’ experience in a financial accounting and reporting environment
• Strong understanding of financial regulations and the legislative environment

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Main Purpose of the Job

• Responsible to investigate, audit and identify gaming product deviations and effect advanced repairs and product configuration to all gaming related equipment, in line with internal professional standards and gaming regulations.

Job Requirements

Duties and responsibilities include

• Gaming Product
• Refer to the work output task register for detailed tasks
• Cleaning, servicing, replacing, repairing, testing components of EGMS, Gaming Kiosks,
• Displays, Online systems, cabling, progressives, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing and promotional equipment, audio/ video
• Record and prioritise all job cards
• Move and place EGMs
• Configure gaming equipment
• Knowledge sharing on gaming products
• Writing technical manuals as per operational requirements

Gaming Technical Standards

• Clean-up move location
• Keep workshop tidy and safe
• Clean, store and secure equipment

Customer Service

• Investigate and resolve customer disputes
• Provides accurate guest information including promotional information
• Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
• Guest Interaction and Service
• Contact suppliers for technical support where relevant

Audits and Investigations

• Auditing and investigating (Refer to the work output task register)
• Jackpot exceptions
• Count variances
• Machine performance checks
• Other auditing as per operational requirements
• Reports variances and make recommendations
• Communicate and follow-up to ensure all corrective actions are implemented

Reporting & Administration

Analytical Reports: (Including but not limited to)

• Shift reports
• Month end Feedback reports
• Note acceptor reports
• Card acceptance reports
• Suspicious meter movement reports
• Card update failures
• Network stats checks
• Captures relevant data
• Ensures RGP information is displayed

Minimum requirements (Education and Experience)

• N5 National Electronic Certificate (light current) with  relevant experience or
• S2 or National Electronic Diploma (light current) or Equivalent qualification
• 1 year experience as a technician will be an advantage
• Experience in the gaming industry is preferred
• Meet the requirements for a gaming licence and FICA
• Work conditions and special requirements
• Ability to work shifts that meet operational requirements
• Physically able to work and stand for long periods of time
• Physically able to move machines 

Skills and competencies

Core & personal behavioural competencies

• Analytical skills
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Emotional resilience

Presentable 

• Technical proficiency competencies 
• Gaming Component Knowledge
• Gaming Component Servicing & repairs
• System auditing& investigations
• English verbal communication skills
• Proficient computer skills

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Main Purpose of the Job

• Responsible for the timely and effective response to the full spectrum of IT user queries and problems by providing technical support to users including performing desktop software and hardware installation; performing routine maintenance on data centre equipment, troubleshooting problem areas (in person, or remotely), providing end-user assistance where required and maintaining an adequate spare parts inventory of systems, subsystems and component parts used in repair work with the aim of ensuring the optimal delivery of IT services  to the business without interruption.

Duties and responsibilities include:

Incident Management

• Respond telephonically to user issues
• Identify user information 
• Log incidents / calls and complete checklists
• Conduct telephonic diagnostics to facilitate prompt resolution where possible
• Monitor severity of incidents, update the system, and escalate issues where necessary in line with policy
• Complete Incident priority reports for shift handover meetings with the correct level of detail for current incidents

Stabilised Data Centre Environment

• Detect and respond to technical problems 
• Identify opportunities for continuous improvements and respond to feedback from service statistics / information (CSIP) 
• Maintain the business unit computer services and equipment ensuring the configuration of the environment is in line with best practice
• Make recommendations on computer products or equipment to improve company productivity.
• Store a spare parts inventory of systems, subsystems and component parts used in repair work. 

User Engagement

• Answer calls received promptly and treat all clients with respect 
• Analysis’s severity of the issue i.e. high, medium, low
• Elicit caller information for mandatory fields
• Capture information accurately and efficiently into the system
• Respond to incidents logged by end-users that cannot be resolved telephonically
• Provide desktop support by using diagnostics to facilitate prompt resolution where possible
• Complaints, disputes and suggestions are actioned / escalated as per SOP
• Service delivered as per SOP
• Coach end-users in the use of certain software

Desktop Installations  

• Make preparations for the installation of software
• Install or update required hardware and software  
• Update SOPS and communicate with regard to resources
• Update repository of standards  

Vendor Engagement

• Liaise with vendors with regards parts, repairs, services
• Schedule logistics if required
• Escalate issues identified if relevant
• Attend Vendor management meetings if required
• Complete orders for approval with regards work completed

Job Requirements

Minimum requirements (Education and Experience)

• Matric or equivalent
• 2-Year Diploma in IT or equivalent NQF Level 6 in IT 
• MCSE, ITIL Foundation Certification is an advantage 
• Meets all requirements for a Gaming license
• Minimum of 2-year relevant IT industry experience 
• Ability to solve complex problems
• Manage and mitigate risks
• Work conditions and special requirements
• Able to work shifts and weekends
• May be required to work overtime in line with operational requirements
• Complete orders for approval with regards work completed

Core behavioural competencies 

• Problem solving
• Assessing and evaluating information
• Initiative
• Decision-making skills
• Dealing with customers

Technical / proficiency competencies

• Technical acumen
• Risk Management skills
• Listening skills
• Telephone skills
• IPTV Technologies
• Good networking knowledge
• Understanding of Technology Operations 
• Infrastructure Knowledge
• Client Computing
• Gaming Product and Service Knowledge 
• Hospitality Product and Service Knowledge