Hot Jobs at TFG (The Foschini Group)

Job Description
Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• Driving turnover to ensure achievement of targets.
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards.
• Managing team schedule effectively.
• Staff training and development.
• People management, including recruitment, employee relations, performance management.
• Controlling expenses.
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store.

Qualifications & Experience:

• A Grade 12 qualification.
• A relevant tertiary qualification would be advantageous.
• Must have 2-3 years Store Management experience.
• Must have experience in driving sales to increase store profit.

Skills: 

• Ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills. 
• Strong organizational, administration and planning skills. 
• The ability to take initiative.
• A high level of attention to detail.
• Strong verbal communication and interpersonal skills.
• Ability to work collaboratively with a diverse team to achieve common goals.
• Flexibility to adapt to a dynamic and fast-paced retail environment.
• Figure and admin orientated.

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
   

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Responsibilities

• Assisting the Store manager with Stock take & store administration 
• Monitor and analyse stock movement within the store 
• Implement risk management procedures, which mitigate stock losses and Shrinkage. 
• Ensure compliance of all administration, systems and reporting procedures 
• Extracting store report to analyse store turnover and stock performance 
• Understand and present information to Store manager 
• Organise and maintain in store filing systems 
• Monitor and controller cash or transactional activities to ensure process is followed 
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS) 
• Identifying Customer needs through professional engagement and communication. 
• Establish Customer loyalty, by promoting cash reward programs. 
• Take initiative to improve Customer experience and satisfaction. 
• Adhere to visual Merchandising principles and follow housekeeping procedures 
• Continuously take on opportunities to develop your own selling skills and product knowledge. 
• Work within a team to meet sales target and implement store objectives. 

Qualifications

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• Remain in sync with the latest fashion trends 
• A passion for excellent Customer services and sales environment   

Skills: 

• Good administration ability. 
• Be computer literate 
• Customer Service Delivery 
• Planning & Organising  
• Policy & Procedures 
• Customer Value Management 
• Holding self and others accountable to meet commitments. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Developing people to meet both their career goals and the organization’s goals. 
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. 
• Providing direction, delegating, and removing obstacles to get work done. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
   

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Job Description

• The Area Manager III is responsible for defining business plans and strategic initiatives to improve store performance. They analyse KPIs, execute commercial policies, and manage staffing levels. They also focus on customer experience, staff development, and fostering cultural alignment. Additionally, they lead strategic initiatives to enhance store performance and customer satisfaction.

Responsibilities

• Driving turnover  
• Controlling expenses  
• Controlling stock losses  
• Managing, developing and motivating staff  
• Training and recruiting staff  
• Managing merchandise  
• Focusing on customer service  
• Managing in-store administration and security checks  

Qualifications

• A business or retail related degree will be advantageous.  
• Minimum 2 years' Area Manager experience
• Entrepreneurial flair (business acumen and turnover driven)  
• Valid driver's license  
• Willing to reside in Witbank, Secunda or Middleburg area

Skills:  

• Organised and thorough  
• Contract Preparation  
• Legislative Framework Alignment  
• Account Management  
• Strategic Sales Planning  
• Profit and turnover driven  
• Able to manage risk within the store  
• Customer Value Management

Behaviours:  

• Builds Effective Teams - Forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - Conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - Takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - Interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns - Develops plans and prioritises initiatives that align to the organisational goals and objectives
• Resourcefulness - Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes

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Job Description

• The Allocator is responsible for supporting the implementation of the Merchandise Strategy by conducting store and merchandise-related analysis. They liaise with suppliers, stores, and the Distribution Centre regarding stock levels, deliveries, and general queries, ensuring effective stock management and timely delivery of stock.

Responsibilities

• Store Assortment/Profiling: Understand the unique nuances of different Fabiani stores to tailor product mixes to build an assortment plan aligned with strategic store requirements.
• New Stores: Develop new store plans and ensure balanced assortment/ opening readiness. Collaborate with both DC and retail operations to deliver new door opening.
• Current Trade: Analyse store KPIs and lead discussions to maximize store sales, clearance, and space. Collaborate on in-season store sales re-forecasting with merchandise planners. Convert store sales plans to stock plans and report variances for further analysis.
• Stock Distribution: Execute the daily allocation of new merchandise and replenishment of core lines across all stores, ensuring stock levels align with store capacity and sales potential.
• Stock Management: Maintain optimal stock-to-sales ratios. Collaborate with the DC teams to ensure timely delivery and resolve any discrepancies.
• Planning Support: Assist the planning and buying teams during seasona reviews by providing data on size curves and category performance.
• Pre-season Store Strategy: Develop seasonal strategies aligned with previous seasons' learnings and growth opportunities.

Qualifications

• Tertiary Qualification in Retail, Business Science, Commerce, or a related analytical field.
• Experience: 2-3 years of experience in a retail allocation or distribution role is preferred, though high-potential graduates will be considered.

Skills:

• Strong business acumen with proven negotiation and decision-making abilities.
• Proficient in Excel and ERP software.
• Well-rounded with excellent organizational and planning skills.
• Exceptional communication skills and a great team player.
• Ability to work under pressure to meet tight deadlines.

Behaviours:

• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
   

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Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills: 

• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

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Job Description

• The Business Analyst IV is responsible for building and demonstrating expertise in retail operations, processes, and systems. They identify, create, and facilitate process design changes through in-depth business and systems process analysis. Additionally, they provide leadership to team members, collaborate with others, and drive issue resolution.

Responsibilities

• Build and demonstrate expertise in retail operations, processes, and systems. Identify, create, and facilitate process design changes through in-depth business and systems process analysis. Analyse existing IT systems and business models to produce specifications for new or modified systems. Provide leadership to team members and peers, collaborating with others, and driving issue resolution. Elicit and clearly document business and systems requirements. Collaborate closely with developers to implement requirements and guide testers during the QA process. Implement, configure, and test feasible solutions. Serve as a liaison between Operations and IT to gather business requirements for system modifications, enhancements, and implementations.

Qualifications

• Education: Minimum of a Business Analysis diploma or qualification; Systems Analysis experience preferred. Experience: 8+ years of experience as a Business Analyst on IT Development Projects. Additional: 3+ years working in an Agile environment; experience in working across all levels of business (Store users through to Executive level); change management support and implementation expertise; prior Retail experience would be advantageous

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking