Hot New Job Openings at Absa Group Limited (Absa)

Job Description

• Claims assessment: Incumbent must have minimum 3 years short term insurance personal lines claims experience. Assess and/or process claims following standard operating procedures 
• Customer Experience: Handle all customer interactions professionally and efficiently 
• Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis 
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Incumbent must have minimum 3 years experience in underwriting, short-term insurance industry only. Completed RE5 certificate, Personal Lines, CPD up to date, 150 FAIS Credits in short-term insurance essential. 
• Administrative and operations support: Provide administrative underwriting and operations support against standard operating procedures 
• Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

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Job Description

• Incumbent must have minimum 3 years experience in retentions, short-term insurance industry only. Completed RE5 certificate, Personal Lines, CPD up to date, 150 FAIS Credits in short-term insurance essential. 

Education

• Further Education and Training Certificate (FETC)

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Job Description

• Business Planning, Business Performance Monitoring & Revenue Generation: Business Planning, Business Performance Monitoring & Revenue Generation 
• Leading the commercial, sales and service agenda for the branch: Leading the commercial, sales and service agenda for the branch (as part of a broader area); &
• Owning and delivering on all performance targets for the allocated branch (end to end accountability across scorecard
• elements) 
• Customer Experience and Service: : Proactively manage and build relationships to enhance the Absa Brand in the area as well as 
• Managing cost & efficiencies: : Apply effective & balanced cost management practices that ensures sales & service
• standards are within benchmark & aligned to best practice

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Planning and delivery of business services activity: Solve all incoming sourcing queries e.g. obtain documents to get vendor approved on Absa system, enquiries whether vendor is approved by following the guidelines on approval. Develop and maintain relationships with relevant SBU’s e.g. Absa Group Sourcing; Drake & Scull; BTB Forum on a regular basis so that AIC is up to date on any new procurement methodology from Group Procurement. Develop and implement administrative change initiatives to improve the sourcing and procurement activities within the CRES environment by updating supplier records documents on time and to do follow up on all outstanding documents. Monitor compliance to source policies by analysing data supplied and take corrective action by contacting each user that followed incorrect sourcing method or used non-approved suppliers. Propose cost-saving initiatives e.g. replacing old equipment in AIC sites and branch sites within AIC. Assist with audits of vendors to check if they are still approved and BEEE compliant. Obtain documentation from non-approved vendors to apply for vendor approval via Absa Group sourcing. Ensure that all outstanding documents i.e. BEE Certificates and Public Liability Certificates, are received from the supplier and updated on the system to comply with the policy requires. Ensure that required documents are correct by checking that it is certified and legible. Ensure that correct names of suppliers are used on the system by comparing them to the original Business Registration documents of the supplier. Change suppliers' banking details on receipt of documentary proof from the supplier on ASTI. Process all procurement vendor invoices by getting sign-off from management and processing the payment on SAP system. File and keep all communication documents between AIC and suppliers in the suppliers files for reference purposes 
• Team Work: Attend regular meetings with business units to address the procurement needs of the business unit. Contribute to the embedment of compliance awareness of service providers in the business unit by loading preferred suppliers on the ASTI system and advising CRES of new suppliers that have been loaded for future utilisation and this will speed up the complaints turn around time. Manage and control supplier files by storing them in a safe lockable cabinet, to protect their information. Authorise and approve requests on the system when CRES requests such services. Attend to your colleague’s files if not available so that business continuity is not hampered. Attend to complaints or queries as quickly as possible. Arrange retrieval and sending of filing to Metrofile in accordance with policies and procedures when files are not utilised anymore. Monitor and keep on checking the supplier performance so that we may know those that do not perform to our required standard. 
• Knowledge Management: Provide timely and effective information about spend of Clients on reports. Provide a presentation about the funds spend on project/supplier when required. Align with Clients, Absa best practises or expand on good ideas of other SBU's, be aware of what's going on in Absa by doing own investigations on Absa website or Absa Employee portal or networking with employees in other divisions. Manage and report maverick spending to the SBU head, so that CRES can make use suppliers on the panel. Report any incidents of suspect fraudulent activities by whistle blowing or to the relevant Team within BU regions. Advise suppliers to comply with all supplier compliance requirements

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

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Your key responsibilities in this role will include;

• Maximising revenue growth through business development sales
• Developing effective strategies for winning new clients in order to generate new income for the Group.
• Identifying new sales opportunities in the form of new to bank or new to trade alongside Relationship Managers/Coverage colleagues
• Achieving the profitability hurdle rate as defined by Customer Groups 
• Managing pipeline of new customers and follow end to end sales process
• Working closely with sales colleagues to promote awareness of TWC products, strategies and competitor information amongst the RM and other strategic business communities
• Managing senior stakeholders across Coverage, Middle Office, Operations, Credit and Portfolio Management.
• Identifying market and industry trends, by analysing sector research, economic periodicals and industry journals and advise both TWCS and clients on these. • Identify opportunities with current clients for expansion in transaction volume.
• Meeting and exceeding all targets as set by the Regional Heads for the allocated Segment.
• Leading, supporting and motivating the sales management teams – including performance management, development and training
• Making sure that the team is fully resourced to execute on the strategy by recruiting and attracting talent to the organization.
• Creating a high-performance environment and effective team working.

Send in your CV if you have the relevant experience as well as;

• A Bachelor’s degree in Commerce,
• 10 plus years Sales and Banking experience
• Excellent knowledge of International Banking, Trade & Working Capital and broader Transactional Banking to ensure one can provide sound advice and specialized solutions to the client and gain the position of trusted adviser

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

Stakeholder management

• Engage with key stakeholders across the business, ensuring their objectives, concerns and priorities are reflected in the agreed solutions.
• Facilitate delivery of the stakeholders’ requests through emails, group meetings and one-on-one discussions in a timely fashion. Tailor the interpretation of results to the audience and utilise appropriate presentation technology and templates.
• Explain methodologies and analyses that will assist internal and external audit as well as the SARB PA and representatives with requests.
• Generate appropriate challenge by discussing model build detail and ideas.

Expert Consultancy

• Stay abreast of industry trends and role players and ensure that the function is well positioned to provide competitive and industry leading services.
• Provide general consultancy within the cluster, including validation and challenge models, assisting in business forecasting and extrapolation analyses, compiling trend analyses by statistically comparing different scenarios. Use these analyses to make recommendations around next steps or decisions to be taken by business.
• Present analysis results to Technical Committees and Forums, as required. Take on relevant challenge and guidance from peers within the bank and improve models if needed.
• Scan the external market to understand future challenges and ensure that the function is positioned to deal with multiple and often contradicting scenarios across Absa.
• Provide appropriate challenge on model build and methodologies used in Absa by discussing model build detail and ideas in the relevant forums and meetings, ensuring that best practice modelling techniques are in place.
• Participate in the proof of concepts of new software within the bank, as required.
• Provide directional expertise to enhance model building skills within the team, ensuring increased capacity to build models, by transferring knowledge and experience gained.

Model Development 

• Obtain a theoretical understanding and gain experience in the practical application of model methodologies through model building experience and analysis of model outputs.
• Ensuring that model developments and documentation adhere to the Model Development and Documentation Standard.
• Present development checkpoints and analytical results to Model Owners and product Credit Risk Officers (CROs) with guidance from senior managers. Tailor the interpretation of results to the audience and utilise appropriate presentation technology and templates.  Ensure that feedback from business is incorporated into the model building process, ensuring that strategic and policy changes are reflected in the model.
• Communicate results and recommendations from analysis and modelling undertaken to other areas of Absa, for example the weekly Technical Discussion meetings. Tailor the interpretation of results to the audience and utilise appropriate presentation technology and templates.
• Ensure that analysis, development code and workings are stored on the appropriate servers, and that version control is adhered to.
• Ensure that submissions to the Internal Validation Unit (IVU) are made in accordance to agreed timelines and adheres to the Model Validation Requirements.
• Provide support to IVU, Internal and External Audit during reviews of developed models.  This includes responding to questions, and reworking the model build to include issues raised, if necessary.
• Ensure successful and seamless implementation of vendor and in-house models by assisting the model implementation team. This can be done by answering technical questions around the model workings and assisting with comparing implementation results with prototype results, as well as to impacts submitted to IVU. Review the Post-Implementation Review of the model.
• Ensure full governance processes are followed as documented in the Group Model Risk Policy (GMRP), from the inception of the model development through to the validation and sign-off.
• Ensure that the first round of monitoring packs is prepared and handed over to the Central Monitoring team in accordance with agreed timelines and the proposed monitoring plan.

Governance and Adherence

• Ensure that governance relating to SAS Model Risk Manager (MRM) is followed during the model life cycle.
• Ensure model compliance with Absa Group Policies and Standards by staying updated with changes and ensuring that new model developments always adhere to the Policies and Standards.
• Notify senior management and stakeholders in case of any non-adherence to Policies and Standards are identified. Participate in discussions aimed to resolve these gaps.

Leadership

• Contribute to the development of a high-performance culture within the team, while maintaining integrity.
• Lead by example, driving excellence.
• Participate in planning, resource allocation, training, and team-building functions.

Continuous self-development and growth

• Stay abreast of knowledge and skills, soft and technical, relevant to the level and area of work, aligned with the internal skills framework provided.
• Identify training that will assist with the development and enhancement of the identified skills.
• Engage with line manager to develop a plan on how to grow and develop the skills required to take the next step.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

Accountability area 1: Sales Strategy 

• Responsible for the overall Absa Insurance Company (AIC)  strategy and execution through effective partnering with the relevant stakeholders, both internal and external in alignment with the BU and Cluster objectives.
• Develop plans to penetrate and expand the targeted segments and market opportunities.
• Drive profitable growth through fostering closer alignment with the open market.
• Identify and implement relevant strategic, tactical, and other support interventions to meet objectives.
• Identify appropriate products for distribution and give input into product development.
• Understand the customer and partner needs to develop and drive the customer and partner propositions across the relevant segments and Regions.
• Manage the key inter-relationships / dependencies between the overall sales planning, execution functions residing within business and enablement functions to ensure alignment between functional areas and overall AIC  and to ensure that the overall business strategy, together with the key measurements are delivered and realised.
• Driving communication for the formal Sales Agenda and key themes across the business at different Management layers / audiences at the various Exco, Manco, meetings and at the various Forums to ensure alignment across the AIC community.
• Establish value-based strategy for all leads and sales opportunities within Absa Insurance Company  across all portfolios.
• Provide business insights based on trends, competitor offerings and global best practices as it relates to Absa Insurance Company  .
• Contribute as a key ExCo member to the overall agenda internally and with external stakeholders, ensuring that the AIC agenda is appropriately managed and reported to all requisite stakeholders, in particular the Absa Insurance Company ExCo.

Accountability 2: Stakeholder Management 

• Identify and cultivate strategic partnerships that enhance distribution network.
• Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• Pro-actively drive up the integration into the different areas of the bank to achieve sustainable profitable growth.
• Build and develop relationships across the Absa Group with various stakeholders with the intention of improving collaboration to maximize business growth.
• Accountable to lead and drive up the visibility and clearly communicate the STI value proposition to PSC and Absa Group colleagues and customers.
• Foster collaboration with Bank stakeholders to jointly identify partnership opportunities to benefit the wider franchise and drive- up growth. 

Accountability 3: Client-Driven Innovation and Growth

• Stay abreast of industry trends and role players and ensure that AIC is well-positioned to provide competitive and industry-leading products and services.
• Provide input into the overall AIC experience.
• Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating stakeholder value.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Identify technology solutions to streamline sales processes and leverage technology solutions to enhance efficiencies.

Accountability 4:  Data Monetisation

• Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
• Use data to obtain a quantifiable economic benefit for the area of accountability, leveraging internal or indirect capacity to make measurable business performance improvements and inform decisions accordingly.

Accountability 5:  People Management

• Create an innovative, high-performance culture.
• Set up clear plans to grow talent by supporting them to make the transition to Exco succession bench.
• Ensure effective implementation of group standards for formal Performance Development.
• Working with the People Lead and other executives, develop a learning and development strategy that will address the current and future business needs.
• Ensure there is a clear plan to support the enterprise and BU transformation objectives and ensure this is implemented. 
• With the support from the People Lead, establish a clear plan to attract and retain diverse talent to support business ‘s current and future needs.  
• Working with the People Lead and your senior management team, ensure that the key insights from the EOS are understood in detail and clear remedial plans are implemented. 

Accountability area 6:  Risk Management, Governance and Control 

• Maintain a BU Risk Dashboard and ensure adequate controls are in place for the BU to remains at acceptable risk appetite.
• Enforce a culture of proactive compliance and risk management at all levels within the BU.
• Work with the Risk & Governance team  to determine action plans to effectively reduce and manage risk related to audit findings, Compliance and Risk issues.
• Actively drive the closure of actions and review the issue assurance testing conducted on all closed items.
• Actively monitor the timely completion of Group Compliance assessment and training within the BU
• Ensure compliance with all the applicable banking and insurance regulatory laws, standards, and best practices.
• Implement appropriate systems and controls in accordance with approved risk appetite  and consistent with internal policies and procedures, both from a Banking and Insurance regulations perspective
• Address any identified inadequacies or gaps in the control environment and timeously escalate same through the Absa governance structures, were material and justifiable.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Empowering Africa’s tomorrow, together…one story at a time.

• With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Job Description

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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The Project Manager is accountable for :

• Managing relationships with the project stakeholders and customers ­
• Creating and maintaining a consistent, coherent project plan that can be used to guide project execution and project control ­
• Planning, defining the scope of the project and controlling changes ­
• Formalising acceptance of the scope by stakeholders ­ Planning, defining the schedule of the project and controlling changes ­
• Planning resources, estimating cost, allocating project budget and controlling changes to the budget
• Maintain quality planning, quality assurance and quality control for the project ­
• Identifying, documenting and assigning project roles, responsibilities and reporting relationships ­ Ensuring timely and appropriate generation and dissemination of project information ­ Identifying , analysing and managing project risks

Deliver & Support ­

• Deliver projects in keeping with cost, quality, schedule and agreed criteria. ­
• Identify, assess and manage project risks, which could result in time or cost overruns or failure to deliver products which are fit for purpose. ­
• Optimise total utilisation for all project resources. ­
• Ensure the participation and commitment of project stakeholders to project activities / reviews as required. ­
• Ensure timely dissemination of appropriate project information to stakeholders. ­
• Control changes to project scope, schedule and budget. ­
• Collect and disseminate performance information - status reporting, progress measurement and forecasting. ­
• Manage responses to risks and changes to risks over the course of the project. ­
• Generate, gather and disseminate information to formalize project completion. ­
• Ensure that projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and published. ­

Plan & Organise ­

• Define, communicate and gain agreement on the project scope. ­
• Estimate costs, schedule and resource requirements for the successful delivery of the project to an agreed scope. ­
• Assist the Business Analyst, as necessary, in the development of a Business Case for the project. ­
• Work with the Solution Architect, System Analyst, and Solution Delivery Manager to ensure that the project adheres to enterprise Architectural standards. ­
• Divide the major project deliverables into smaller, more manageable components. ­ Identify the specific activities that must be performed to produce the project deliverables. ­
• Identify and document dependencies between activities. ­
• Analyse activity sequences, activity durations and resource requirements to prepare the project schedule. ­
• Evaluate risks and risk interactions to assess the range of possible project outcomes. ­
• Identify procurement requirements. ­ Build and manage project charters, schedules, quality plans, budgets, and communication and risk management plans for projects. ­
• Clearly specify the needs of individuals and of the team overall to meet the needs of the project

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Building and maintaining long-term relationships with selected corporate clients, along with greater IBD.
• Providing ongoing capital market advice to clients.
• Acting as the main interface with the stock market regulators (the JSE in relation to SA, and where appropriate leveraging this experience to other listing jurisdictions).
• Assessing market conditions, the demand for a company’s shares and in conjunction with equity syndicate and corporate access actively marketing the company to potential investors, delivering high-quality and innovative solutions to clients.
• Engaging with Markets / Equity Syndicate, to be able to engage on relevant global market information to clients including demand for a company’s shares, investor flows and what clients can do to optimize shareholder relations.
• Providing continuous market feedback, investor and stakeholder engagement and optimizing corporate access as part of ongoing client relationship building i.e. not deal specific.
• Investor targeting and Benchmarking analyses as part of client’s ongoing shareholder register management and targeting.
• Acting as a key liaison between the client and the bank’s broader services, especially related to market interactions in collaboration with Equity Syndicate, and potential corporate finance transactions.
• Managing and supervise the JSE Sponsor team.
• Ensuring compliance with regulatory and internal policies.
• The JSE Sponsor team will report into the Head of Corporate Broking.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

go to method of application »

Key Accountabilities

Accountability: Technical Authority

• Maintain a high level of knowledge of the technical subject matter. Specifically, a good knowledge of the following is required:
• Regulatory Reporting including new developments and impact analysis
• Banking (Retail, Wealth, Investment Banking, Wholesale Banking, Treasury)
• Provide challenge to the technical subject matter experts in the risk and production centres
• Provide review and sign-off of team deliverables
• Perform and present financial analysis; prepare and present commentary
• Design, develop and maintain analytical processes and tools to ensure that it delivers accurate information
• Interact with senior leaders in the firm and the Prudential Authority
• Engage with outside key partners (e.g. auditors) where required
• Identifying and⁄or implementing projects by the teams necessary in improving wider risk and return production environment

Accountability: Analytics

• The role will support senior internal stakeholders in the business and provide analytic insight based on business understanding to senior stakeholders.

Specific accountabilities include:

• Designing, developing and implementing analytical tools which will provide comfort that internal and external reporting is accurate (including scenario analyses to anticipate and challenge reporting results)
• Ensuring that team members have a detailed understanding of products and businesses to enable relevant design and interpretation of analytics to enable accurate timeous commentary on reporting
• Provide input into regulatory reporting deliverables using business knowledge obtained through analytical processes
• Provide commentary to assist the Risk and Production centres to continuously evaluating the control framework and to enhance it as appropriate

Accountability: Reporting

• Production of monthly and quarterly packs to the Prudential Authority. Production of consolidated returns.
• Designing, developing and implementing processes and systems which will enable the reporting of data to the Prudential Authority as well as to the Regulatory Review Committee (RCC) and Regulatory Reporting Change Control Committee (RRCCC)
• Implement controls to provide comfort that reporting is accurate
• Responsible for ensuring that all reporting is delivered on time and is accurate
• Reviewing of reporting and commentary received from Risk and Production areas to ensure that reporting is accurate

Accountability: Project & Staff Management

• Providing leadership to junior team members in the area of implementing and improving reporting processes
• Ensure that assigned projects are planned, staffed accordingly and successfully implemented within agreed timelines. Communicate if risks arise to successful implementation of assigned projects, and finalise and propose alternatives
• Assist in embedding formal Performance Development and informal coaching in the team
• Review training needs of team members and ensuring that team members receive the relevant training

Role/Person Specification

Education and Experience Required

• B degree⁄similar qualification in a financial⁄related discipline or CA(SA)
• Non CA with 8 to 10 plus years relevant experience or CA with 6 to 8 plus years PQE
• Regulatory Reporting experience essential
• Management experience preferable
• Business experience in a banking environment gained from a Finance or Product