BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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Core Description
- The main purpose of this position is to execute cabling related installations, ensuring optimum and cost-effective hardware engineering services while maintaining a high level of customer satisfaction
Key Deliverables / Primary Functions
- Install and maintain new UTP and fibre data cables, maintain existing data cables, attend to logged project calls as requested by the Call Centre or Cabling Project Team, troubleshoot cabling related problems and ensure that the correct support standards are adhered to.
- Assume accountability for the quality of service by ensuring that the customer’s standards and specifications are adhered to and ensuring that BCX Field Services and the Client’s standards are kept through no re-opened incidents.
- Take responsibility for control of the stock issued, including mobile device (PDA), ensure adherence to all stock related processes, notify relevant managers of stock issues, and reduce wastage.
- Ensure that all relevant documentation is completed timeously and accurately.
- Communicate with Management on any relevant information, ensuring regular notification of any problems identified within the assigned area.
- Ensure that any Company assets utilised are cared for in a proper manner.
- Ensure compliance to all Health and Safety standards, both BCX Field Services and their Clients, and report any unsafe conditions to management.
Core Functional Skills & Capabilities
- Customer Service
- ICT Knowledge
- Problem solving
- Technology Consulting
- Teamwork
Core Behavioural Competencies
- Job Match
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience in cabling installation and maintenance.
Certifications
- UTP Cabling Certification
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Required to travel locally
- Valid Drivers license
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
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Core Description
- Responsible for application and technical support to users at relevant client site/s. Identification, diagnosis and resolution of computer hardware, software, services, and applications
Key Deliverables / Primary Functions
- Providing technical support onsite or via remote-access systems, ensure prompt response and resolution of client support requests and service tickets.
- Successfully perform the full range of defined tasks (from monitoring and maintaining to repairing / resolving hardware malfunctions, software issues, networking problems, etc. - associated with the client installed hardware and software on a continual basis.
- Successfully installing and configuring client computer hardware, software, systems, networks, printers and scanners; ensuring that the agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed.
- Ensuing the application of the necessary due diligence by meeting with clients to diagnose software, networking or hardware issues prior to the application of a possible resolution.
- Maintaining good client relations.
- Tracking and managing work records, as well accurately compiling reports, including job reports.
Core Functional Skills & Capabilities
- ICT Knowledge
- Technology Consulting
- Problem solving
- Customer Service
- Teamwork
Core Behavioural Competencies
- Working with people
- Following instructions & procedures
- Achieving personal work goals & objectives
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Culture Match
- Job Match
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
Certifications
- Microsoft Systems Associate or Engineer (MCSA or MCSE);
- Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Client Based Position
- Revenue Generating
- Billable
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Core Description
- Provide support during the entire budgeting process, from the forecasting of the budget and the preparation of the budget plan through to reporting on expenditure against the budget.
Key Deliverables / Primary Functions
- Provide input into the budget forecasts for the respective business unit
- Prepare an annual budget plan and guideline document pack for distribution to the business unit
- Facilitate and coordinate the business unit’s budgeting process
- Develop pricing and cost estimates based on assumptions and direction from the proposal team.
- Prepare summaries that reflect financial projections related to business pursuits.
- Coordinate and review pricing results and assumptions with functional leadership and proposal teams.
- Participate in the development and presentation of review material to leadership and proposal teams.
- Complete other Pricing and related analysis as required.
- Educate key stakeholders regarding aligning budgets with the strategic objectives of the organisation and business unit
- Consult with business unit leaders and provide advice pertaining to budget planning and adjustments
- Identify possible cost saving mechanisms and opportunities and advise business unit leaders thereof
- Ensure that the budget submissions are captured appropriately for allocation purposes
- Check that the approved budget reflects accurately once it has been captured
- Monitor expenditure and ensure that expenditure does not exceed budget. Control budget overspend and provide advice regarding underspends
- Prepare monthly management reports from the General Ledger of actual versus budget
- Perform a monthly analysis of the business units’ expenditure against budget to ensure that sufficient funds are available
- Prepare a high-level monthly and quarterly report for use by the management committees
Core Functional Skills & Knowledge
- Budgeting Principles and Processes
- Financial Accounting
- Reporting
- Financial Governance
- Risk and Control
Core Behavioural Competencies
- Developing and implementing account plan or strategy
- People / Team Leadership
- Decision Making
- Meeting customer expectations
- Communication and Impact
- Job Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Finance/Accounting or Business/ Commerce
- OR NQF 4: Grade 12
Additional Qualification preferred or advantage
Experience
- 5 years of experience in finance, Business Commerce, Accounting, or related field
- Or
- If the highest qualification is grade 12, 7 years of experience in finance, Business Commerce, Accounting, or related field
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Interact with similar levels, Executive Levels and various stakeholders within BCX and customers.
Special Requirements/ Employment Condition
Workplace/Physical Requirements
- Non-Billable
- Hybrid Remote Worker
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Core Description
- Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions
Successful completion of hardware repairs, including:
- Stripping down and re-assemble hardware peripherals
- Testing mobile devices,
- Calibrating, and configuring all printers, etc.
- Apply devices to workshop product refurb process and procedures
- Utilising tools and basic instrumentation. Multi-metre ‘s & soldering iron
- Using proper cleaning materials including safety PPE material
- Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required.
- Running Quality Assurance (QA) testing by device through all client test jigs in the workshop environment
- Prepare periodic inventory or maintain perpetual inventory of tools and equipment.
Core Functional Skills & Capabilities
- ICT Knowledge
- Technology Consulting
- Problem solving
- Customer Service
- Teamwork
Core Behavioural Competencies
- Achieving personal work goals & objectives
- Applying expertise & Technology
- Following instructions & procedures
- Delivering Results & Meeting customer expectations
- Working with people
- Culture Match
- Job Match
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience in repairing and testing hardware and software applications.
Certifications
- Electronics Certification
- COMPTIA
- Microsoft Systems Associate or Engineer (MCSA or MCSE);
- Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Office Based position.
- Billable
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Core Description
- Efficient management of the Branch Logistics Staff and Maintenance stock holdings within the relevant branches.
Key Deliverables / Primary Functions
- Plan and manage project and customer inventory to ensure stock availability in support of contractual service levels, operational requirements and customer commitments.
- Oversee the receiving, storage, handling and distribution of inventory in accordance with company standards, operational procedures and relevant quality requirements.
- Maintain inventory accuracy and governance through stock counts, reconciliations, variance investigations, system integrity and implementation of corrective actions.
- Manage customer inventory across the national branch network, ensuring stock visibilitiy, replenishment, reporting and compliance with customer requirements.
- Manage third-party logistics providers, suppliers and operational stakeholders to ensure effective service delivery, cost optimisation and adherence to agreed service levels.
- Lead customer audits and ensure compliance with contractual obligations, operational procedures, quality standards and legislative requirements.
- Analyse inventory and operational performance reports, providing meaningful insight to support informed business decision-making.
- Build and maintain effective customer and supplier relationships, supporting operational performance, issue resolution and customer satisfaction.
- Lead, coach and manage the Distribution Centre team, ensuring effective performance management, employee development and achievement of operational objectives.
- Implement and continuously improve inventory management, warehousing and distribution processes, identifying opportunities to improve operational efficiency and mitigate operational risk.
Core Functional Skills & Capabilities
- Decision Making
- Team Management
- Customer Service
- Analytical and Problem Solving
- SAP Warehouse Management
Core Behavioural Competencies
- Job Match
- Deciding & Initiating Action
- Delivering Results & Meeting customer expectations
- Coping with pressures & setbacks
- Leading and supervising
- Planning & Organising
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Supply Chain Management
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- Minimum of 3 years’ experience in a procurement role, with at least 1-year in a supervisory or senior position
- Or
- If only Grade 12, then 5-years’ experience in a procurement role, with at least 3-years’ in a supervisory or senior position.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Office Based position.
- Non-Billable
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Core Description
- Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.
Key Deliverables / Primary Functions
- Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
- Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
- Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements
- Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed. In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.
- Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards
- Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy.
- Diligently drive SLA
Core Functional Skills & Capabilities
- ICT Knowledge
- Technology Consulting
- Problem solving
- Customer Service
- Teamwork
Core Behavioural Competencies
- Working with people
- Following instructions & procedures
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Achieving personal work goals & objectives
- Culture Match
- Job Match
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment
Certifications
- COMPTIA
- Microsoft Systems Associate or Engineer (MCSA or MCSE);
- Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Required to travel locally
- Drivers Licence and Reliable Vehicle - both required
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
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Core Description
- Drive and optimise business performance through strategic business planning, process improvement, cost analysis and modelling through collaboration with Sales Manging Executives to enhance overall organisational efficiency and effectiveness
Key Deliverables / Primary Functions
- Generate actionable insights from pipeline, customer, and market data to drive annuity revenue growth and inform sales strategy.
- Deliver accurate forecasts and maintain pipeline hygiene to improve visibility, conversion, and forecast reliability.
- Design and manage sales KPIs, dashboards, and reporting with clear performance insights and corrective actions.
- Enable cross-functional deal execution by coordinating approvals, pricing, and contract readiness to accelerate closures.
- Drive process improvements that reduce cycle time, remove bottlenecks, and increase win rates.
- Lead business case development and provide pricing, cost, and profitability analysis to support commercial decisions.
- Produce executive-level reporting and insights to guide strategic decision-making and resource allocation.
- Improve sales productivity through tools, frameworks, and enablement initiatives.
- Ensure compliance with governance standards while proactively identifying and mitigating pipeline risks.
- Support capability development through training, onboarding, and knowledge-sharing to enhance sales effectiveness.
Core Functional Skills & Capabilities
- Vendor Management
- Data Management
- Business Management
- Infrastructure Technology
- Risk Management
Core Behavioural Competencies
- Working with people
- Persuading and Influencing
- Writing and Reporting
- Analysing
- Leading and supervising
- Job Match
Minimum Qualifications
- Three-year degree (NQF 7) in Business Science, Information Systems, or equivalent.
- An MBA or other Leadership Development Programme would be an added advantage.
- Additional Education -Preferred /Advantage
Experience
- Minimum of eight years in business/financial support and cost modelling experience, of which three years on management/senior specialist level.
- Or
- Minimum of ten years in business/financial support and cost modelling experience, of which five years on management/senior specialist level.
Certifications
- Lean Six Sigma
- Lean Six Sigma Green Belt
- Lean Six sigma black belt
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Span of Control = 1-5
- Level of Engagement = Engagement will all levels within the organisation, internal and external to the business
Special Requirements / Employment Condition
- Valid Drivers license
- Willing to travel
- Working Shifts
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, and potentially supervising teams
Key Deliverables / Primary Functions
- Manage change, constantly reviewing design and responding to optimisation changes
- Monitor and control the network to ensure its day-to-day stability
- Manage problems, assist with support functions, as well as supporting users and staff, provision of network administration and integrate systems support
- Contribute to the research and assessment of new technologies as well as customer needs
- Monitor service levels and contribute to the development of standards and specifications
- Test systems and keep records of technical details on network design, implementation plans and capital projects
- Attend to IMACD's (Installation, Modification, Addition, Change)
Core Functional Skills & Capabilities
- Network Design
- Network Management
- Network Operations
- Security Management
Core Behavioural Competencies
- Job Match
- Culture Match
- Adapting & Responding to change
- Analysing
- Deciding & Initiating Action
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 3 years’ experience
- OR
- Grade 12 & 5 years’ experience
Certifications
- CCIE (Cisco Certified Internetworking Expert)
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Span of ControL : 0
- Level of Engagement : Interacting with clients as well as relevant stakeholders within BCX
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
go to method of application »
Core Description
- Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems.
- Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications.
- Deploys communication solutions or customer specific solutions to meet business and strategic objectives.
Key Deliverables / Primary Functions
- Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports
- Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services
- Conduct business analysis and business continuity planning
- Engage in consultation with team members
- Manage technical product development in terms of project definition, compilation of project plans and statements of work
- Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion
- Monitor emerging technologies and provide insights and advice in this regard
- Design systems within areas of expertise
- Conduct service delivery planning and control
Core Functional Skills & Knowledge
- Knowledge of IP/ME Networks
- Knowledge of Access Networks
- Knowledge of Broadband NGN Infrastructure
- Knowledge of FAB systems and processes
Core Behavioural Competencies
- Job Match
- Developing and implementing account plan or strategy
- Meeting customer expectations
- People / Team Leadership
- Decision Making
- Communication and Impact
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Telecommunication or Engineering
- OR NQF 4: Grade 12
Additional Qualification preferred or advantage
- NQF 7: 3 year Bachelors Degree in Telecommunication or Engineering
Experience
- 5 years Telecommunication technology experience
- 7 years Telecommunication technology experience if only Grade 12
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements/ Employment Condition
Workplace/Physical Requirements
- Non-Billable
- Hybrid Remote Worker
Method of Application
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