Intern Opportunities at mothers2mothers

Responsibilities

• Draft, review, negotiate and facilitate signature of commercial agreements (excl. lease agreements)
• Manage the m2m consultancy process
• Manage the compliance of deliverable submissions and project director reports
• Maintain lease trackers
• Undertake procurement, including sourcing quotes from vendors and creating purchase requisitions
• Preparations for board meetings, including preparation of agendas, board materials and
• Management of Directors & Officers insurance
• Coordinate and assist with ad hoc projects as requested

Deliverables

• Monthly milestone reports
• Quarterly milestone & project director reports
• Timeous review and processing of consultant & commercial agreements
• Update and disseminate lease tracker quarterly
• Other deliverables as assigned

Job Requirements

Qualifications and Experience:

• Degree in a relevant field;
• Prior work experience in a non-government organisation (NGO) or development field;
• Proficient in English;

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General Communications Support 

• Digital content: assist with collecting, editing, and preparing content for social media, website, email newsletters and other digital channels. 
• Digital analytics: researching and preparing reports on performance of digital channels, making suggestions for improvements. 
• Knowledge management: assist with keeping m2m’s communications sharepoint up to date and well organised. 
• Event support: assist with planning and executing physical and virtual events, working on items such as invitations, presentations, guest list research and management. 
• Media relations: opportunity research and support for interview preparation. 
• Research: Assist with researching and summarising key trends in areas including communications and public health, and make recommendations on including the findings into the work of the department. 
• Administrative support: Partner with Communications Assistant to provide ongoing administrative duties to the South Africa communications team (Invoice payment/travel requests etc);

Country Communications Support 

• Working closely with the Regional Communications Manager, support m2m’s country communications initiatives. This will include: 
• Liaising with colleagues based in m2m operating countries to understand their communications needs, and working with other members of the team to plan and meet them
• Collecting and editing case studies from our frontline team and clients for internal and external use. 
• Researching and preparing communications materials such as fact sheets, talking points, and presentations for colleagues

Job Requirements

Qualifications and Experience Required:

• Grade 12/equivalent school leaving certificate
•  A diploma or degree in marketing, journalism, communications or similar field is strongly preferred. We will consider applications from those without tertiary qualifications if they have exceptional and relevant experience. 

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Key Performance Areas:

Helpdesk 

• Prioritizes and manages several open service requests at one time to ensure a timely turnaround of service requests.

Day to Day Support of Head Office 

• Prioritizes and manages several open service requests at one time to ensure a timely turnaround of service requests.
• Troubleshoots systems and network problems.
• Diagnoses and solves hardware/software faults in the user environment
• Set up electronic equipment for employee use
• Maintains a record of activities and time spent on daily communication transactions; Installation activities, problems and remedial action taken
• Identifies software\hardware problems and trends proactively referring to the necessary vendor when appropriate
• Set up electronic equipment for employee use
• Facilitates IT systems training as needed
• Reads technical manuals of all new electronic equipment
• Creates step by step screenshot guides about topics that users struggle with and create knowledge base articles
• Answers users queries regarding computer software and hardware 
• Assesses basic computer skills of m2m staff and provides on the job training where required
• Maintain Database of all IT related equipment, i.e., purchase dates, users and laptop, etc.
• Creates user accounts
• Maintains user accounts\groups databases

Job Requirements

Qualifications and Experience:

• IT Degree
• Administration and record Keeping
• English communication – verbal and written