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  • Posted: Feb 2, 2026
    Deadline: Feb 27, 2026
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  • Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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    Hybrid Sales Representative - Deep South

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence - (Compulsory)
    • Own reliable vehicle - (Compulsory)
    • PSIRA Grade C - (Advantageous)
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
       

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    Security Branch Manager - Witbank

    Job Description
    A vacancy exists for a BRANCH MANAGER stationed in the Witbank branch. The position will report to the Regional Manager.

    • The overall purpose of this position is to manage the day-to-day operations and management of a large Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

    Key Performance Areas: (Not totally inclusive)

    • Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
    • Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
    • Management of staff by applying the four major functions of a manager, planning, organizing, leading and controlling.
    • Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
    • Attending daily / weekly, /monthly internal Management meetings as required.
    • Quarterly appraisal of Operations and Administrative staff.
    • Training and development of staff.
    • Succession planning of staff.
    • Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
    • Asset control.
    • Fleet control.
    • Firearm control.
    • Responsible for staff, duty rosters and training
    • Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
    • Ensuring that all operations comply with the standards and procedures required by the quality management system
    • Submission of monthly and quarterly reports as required by Management.
    • Risk assessments on Client premises.
    • Investigation reports.
    • Ensuring that contractual requirements are met as stipulated by the Client.
    • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
    • Ensuring that Security staff maintains required performance at all times.
    • Dealing with all required administration matters.
    • Liaising daily on various operational issues.

    Qualifications, experience and other competencies required:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 10 years’ experience in the security industry.
    • Senior Security Management experience in managing a large security work force. 
    • Working knowledge of ISO 9001:2008 Quality Management and its requirements.
    • People management experience and skills.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
    • Experience in Financial Management /Budgets.
    • Experience in managing a fleet of vehicles.
    • Assertive / Goal driven / Self motivator / passion for the business.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s Licence is required.
    • No criminal record.
    • Excellent track record.
    • Firearm Competency.

    Deadline:20th February,2026

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    Technician (Installations, Service) - Commercial (Polokwane)

    Overall Purpose of the job:

    • Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault-finding experience
    • Valid code 08 driver’s license essential
    • Must be PSIRA registered (Grade E, D C) 

    Job Requirements:

    • Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and Maintenance of electric fences
    • Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
    • Integration of Electric fencing, CCTV, and Intruder alarm systems
    • Setup and maintenance of wireless, fibre and copper networks
    • Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
    • Oversight and design of big projects
    • IT and Network support
    • Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist store man with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    Core competencies:

    • Customer Focus Functional/Technical Skills
    • Approachability Problem Solving and Troubleshooting
    • Integrity and Trust Technical Learning

    Deadline:3rd February,2026

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    Group Fleet Manager - Midrand

    Job Description
    We are seeking a highly skilled and experienced Group Fleet Manager based in Midrand to oversee our Group's fleet operations. The ideal candidate will be responsible for managing and coordinating all aspects of our vehicle fleet, ensuring that all vehicles are properly maintained, serviced, and utilized efficiently. The Group Fleet Manager will also be tasked with developing and implementing fleet management strategies to improve operational efficiency and cost-effectiveness.

    Responsibilities:

    Develop and implement fleet management policies and procedures to ensure the safe and efficient operation of company vehicles
    Oversee the maintenance and repair of all vehicles in the fleet, ensuring that they are serviced and inspected regularly
    Manage vehicle procurement and disposal processes, including negotiating with suppliers and vendors
    Monitor and analyze fleet data to identify potential cost-saving opportunities and efficiencies
    Ensure compliance with all legal and regulatory requirements related to fleet operations
    Develop and maintain relationships with key stakeholders, including drivers, maintenance staff, and suppliers
    Prepare and present reports on fleet performance, costs, and KPIs to senior management

    Qualifications:

    • Bachelor's degree in business administration, logistics, or a related field
    • 5+ years of experience in fleet management, including experience managing a large fleet of vehicles
    • Proven track record of developing and implementing fleet management strategies that improve operational efficiency and reduce costs
    • Strong knowledge of fleet management software and systems
    • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse group of stakeholders
    • Strong organizational and leadership skills, with the ability to manage multiple projects and deadlines simultaneously

    Deadline:3rd February,2026

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    Accounts Payable Clerk - Midrand -Temp (4 Months Contract)

    Overall Purpose of the job: 

    • ADT South Africa requires a proactive, experienced Accounts Payable Clerk to join their dynamic team. Previous experience in processing invoices and reconciling accounts is essential for success in this role.
    • Knowledge of AP Sub Contractors and Vendors

    Minimum qualifications and experience:

    • Minimum Matric Certificate
    • Degree preferably or studying towards
    • At least 3 years of Creditors experience and full knowledge of creditors processes and
    • reconciliations are essential
    • Sound working knowledge of the SAP system
    • Proficiency in MS Word and Advanced Excel is essential (Pivot Tables)
    • Numerical accuracy and high methodical working methods are required
    • Strong interpersonal and communication skills
    • Ability to liaise professionally with creditors and personnel at all levels
    • Ability to work without supervision, under pressure and meet strict deadlines

    Main duties & Responsibilities:

    • Receiving of invoices and ensuring that the necessary authorisations are obtained
    • Preparation of invoices and accurate capturing onto SAP before month-end deadlines
    • Ensuring that monthly statements are received and creditors accounts are reconciled monthly
    • Liaising with creditors in relation to any queries and ensuring that they are resolved
    • Administration of creditor accounts
    • Preparation and capturing of creditor payments
    • Filing of all relevant documentation timeously
    • Maintain Housekeeping file on a weekly basis
    • Preparing of accruals monthly
    • Ad hoc tasks as and when required by Management
    • Maintaining GRIR and Open PO Reports on a daily basis

    Personality attributes:

    • Highly motivated and enthusiastic
    • Accuracy
    • Efficiency
    • Team player
    • Alertness
    • Punctuality
    • Good interpersonal skills
    • Ability to work under pressure and meet deadlines

    Core competencies:

    • Excellent communication skills
    • Able to work under pressure and meet deadlines
    • Able to follow instructions accurately and efficiently

    Deadline:4th February,2026

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    Telesales Cold Calling Agents

    Overall Purpose of the job: 

    • To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations.

    Minimum qualifications and experience:

    • Matric 
    • Post Matric qualification - preferred
    • A minimum of 1-year customer service experience
    • A minimum of 1 year cold calling experience within a sales call centre
    • At least 1 year’s administration experience within a client-centric environment
    • Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint

    Main duties & Responsibilities:

    • Making outbound calls on lists to try and secure sales or sales appointments or working on Dialler lists 90% of a working day.
    • Answering inbound calls as well as assist customers who have specific enquiries.
    • Transferring calls to other departments as and when needed.
    • Handling and resolving customer complaints or escalating on calls if in scope.
    • Verifying listener information
    • Passing required QA results if applicable.
    • Achieving business strike rate requirement, call volume requirement and daily targets on either sales or appointments or technical calls booked.
    • Working as a team and assisting colleagues with daily contact centre operational issues.

    Behavioural Competencies:

    • Customer focus
    • Drive and create urgency with potential clients
    • Being ethical
    • Passion for selling
    • Good follow up skills and practices on tasks
    • Negotiation skills
    • Drive for results
    • Action orientated
    • Active listening
    • Attention to detail
    • Able to build report telephonically
    • Resilience
    • Active cold calling
    • Empathy
    • Adaptability
    • Positiveness
    • Organising
    • Planning
    • Time Management
    • Excellent communication skills (verbal and written)
    • Dealing with ambiguity
    • Informing
    • Integrity and trust
    • Patience
    • Leave effective voicemails
    • Closing rate of over 80-90% of deals

    Deadline:4th February,2026

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    Security Systems Technical Supervisor

    Job Summary:

    • We are seeking a highly skilled and experienced Security Systems Technical Supervisor to oversee the installation, maintenance, and repair of security systems for our clients. The ideal candidate will have a strong background in security systems technology and supervisory experience.

    Responsibilities:

    • Supervise a team of security systems technicians in the installation, maintenance, and repair of security systems
    • Develop and implement technical training programs for team members
    • Monitor team performance and provide feedback for improvement
    • Schedule and coordinate installations and service calls with clients
    • Troubleshoot and resolve complex technical issues
    • Ensure compliance with safety standards and regulatory requirements
    • Maintain accurate records of work performed and inventory of equipment and parts
    • Stay current on industry trends and developments in security systems technology

    Qualifications:

    • Grade 12
    • Psira Grade C
    • Valid drivers license
    • 5+ years of experience in the installation, maintenance, and repair of security systems
    • Previous experience in a supervisory role
    • Strong technical skills and knowledge of security systems technology
    • Excellent communication and leadership skills
    • Ability to work independently and as part of a team
    • Must be detail-oriented and able to manage multiple tasks simultaneously

    Deadline:4th February,2026

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    Credit Controller - Midrand

    Introduction

    • Collect on outstanding amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

    Minimum Requirements

    • Matric
    • Credit Management or Finance related qualification
    • 2-3 Years Collections experience in a high volume consumer environment
    • Strong knowledge of Microsoft Office & Excel
    • Working knowledge of LSN and SAP
    • Strong People & Communication skills

    Job Specification

    • Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
    • Accurately record notes resulting from outbound calls to clients in the Listener system;
    • Ensure that the minimum number of prescribed collection calls are achieved daily;
    • Capture debit order resubmissions in the Listener system;
    • Verify client information in the Listener system when making contact with clients;
    • Convert clients from printed communication to electronic communication;
    • Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
    • Follow up on client payment commitments;
    • Issue letters of demand & suspension to clients in accordance with the collection policy;
    • Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
    • Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
    • Understand & communicate company policies, collection policies & service-specific information to clients;
    • Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
    • Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
    • Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
    • Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
    • Communicate the outcome of the resolved query to customers (both internally & externally);
    • Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
    • Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
    • Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
    • Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
    • Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
    • Participate in various ad-hoc projects within the Credit Control Department;
    • Ensure a high standard of housekeeping at all times.

    Skills and behavioural competencies:

    • Excellent verbal & written communication skills
    • Excellent customer service skills
    • Ability to work under pressure & with difficult customers
    • Excellent telephone skills
    • Computer literate – intermediate Excel skills requirement
    • Accuracy & attention to detail essential
    • Excellent reconciliation skills
    • Attention to detail
    • Interpersonal skills
    • Consistency
    • Resilient

    Deadline:6th February,2026

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    Sales - Liaison Agent

    Job Description

    • Overall purpose of the job: We are looking for Sales - Liaison Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership by effectively managing multiple campaigns and upsell or retain possible business and/or new potential clients, and at the same time keeping customer satisfaction at the core of every decision and behaviour. Must have a natural sales and administrative skill.

    Duties & Responsibilities:

    • Converting and identifying a customer's needs – Contract Continuations
    • Upselling and Cross-selling – Upgrade/Downgrade requests
    • Cancellation Retention
    • Pitching relevant products or services
    • Ensuring they have a positive experience from start to finish
    • Achieving minimum contract conversions
    • Achieving minimum cancellation retention
    • Administrative Duties – PICS, AMBER – activations, cancellations, recycling etc.
    • Ensuring that tasks are followed up to completion
    • Achieving a minimum QA (Quality Assurance) and Compliance score of 90%
    • Adherence to call centre “scripts”, verifying client information, declaration etc.
    • Build sustainable relationships and engage customers by going the extra mile
    • Accurate capturing of sales and clients’ personal details
    • Accurate scheduling of fitments
    • Liaising with clients via e-mail and other communication channels

    Minimum qualifications and experience:

    • Matric / Grade 12
    • 3 years+ experience in a only a Sales Outbound Call Centre (telematics experience advantageous),
    • Must be flexible to work/be available on weekends and after hours if necessary
    • Excel and Word Proficient
    • 1 Saturday per month is compulsory

    Attributes:

    • Target Driven
    • Punctual - Time Management
    • Ability to multi-task, set priorities and manage time effectively
    • Excellent verbal and written communication skills
    • Ability to mediate disputes, influence customers, and reach agreements.
    • Managing stress, empathizing with customers, and adjusting to changing environments. 
    • Attention to detail
    • Strong Admin skill
    • Ability to perform under pressure and within a fast paced environment

    Deadline:4th February,2026

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    Security Systems Technician- Banking Infrastructure Projects

    Overview:

    • We are seeking an experienced and detail-oriented Security Systems Technician to support high-security installations across our banking infrastructure projects. This role involves the full deployment and configuration of alarm systems, CCTV surveillance, and network connectivity at banking branches and ATMs. The ideal candidate will have a strong technical background, hands-on installation experience, and the ability to program and troubleshoot integrated security systems.

    Key Responsibilities:

    • Install, program, and test alarm systems including sensors, control panels, and remote monitoring components at banking locations.
    • Install and configure CCTV systems—including IP cameras, DVRs/NVRs, and remote access setups—for interior and perimeter surveillance.
    • Perform full network router setup, including IP configuration, port forwarding, and ensuring secure remote access to systems.
    • Conduct on-site assessments to determine equipment needs and optimal device placement for maximum security coverage.
    • Terminate and test Ethernet and power cables as required.
    • Program integrated systems to communicate with central monitoring stations and client control rooms.
    • Provide on-site fault finding, repairs, and system upgrades as needed.
    • Complete detailed site documentation, including IP addresses, device mappings, user access profiles, and system configurations.
    • Liaise with security coordinators, bank facility managers, and IT departments to ensure installations meet project and compliance requirements.

    Required Skills & Experience:

    • Alarm Systems: Full-cycle knowledge from installation to programming (experience with brands like DSC, Paradox, or Texecom preferred).
    • CCTV Systems: Proficient in installing and configuring analog and IP-based surveillance systems, including remote viewing setup.
    • Networking: Strong understanding of router installation, static IP configuration, and port forwarding for remote system access.
    • Ability to interpret wiring diagrams, floor plans, and security schematics.
    • Familiarity with UPS systems and structured cabling is an advantage.
    • Valid driver’s license and willingness to travel to various branch locations.
    • Excellent fault diagnosis and troubleshooting skills under time pressure.

    Additional Requirements:

    • Ability to work in secure environments, including high-security branches and offsite ATM locations.
    • Strong adherence to confidentiality and security protocols.
    • Ability to work independently or as part of a team under project timelines.

    Deadline:6th February,2026

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    Purchase Order Clerk

    Job Description

    • The Purchase Order Clerk is responsible for the accurate and timely creation, management, and monitoring of requisitions and purchase orders on Coupa. The role supports Head Office functions by ensuring effective procurement processes, accurate financial reporting, and compliance with company policies and deadlines.

    Key Responsibilities

    • Create requisitions on Coupa based on approved quotations and in line with Levels of Authority (LOA) from various departments.
    • Create, maintain, and manage framework orders on Coupa for multiple departments.
    • Receipt approved invoices and delivery notes against purchase orders.
    • Resolve all queries relating to requisitions and purchase orders in a timely manner.
    • Review open purchase orders and prepare month-end accruals for:
    • Head Office Functions
    • Company 510 (BA 5100)
    • Company 520 (BA 5200)
    • Conduct weekly reviews of outstanding purchase orders and follow up to ensure no purchase order remains open for longer than 30 days.
    • Prepare and complete balance sheet reconciliations after month-end in accordance with Greenline deadlines.
    • Assist with internal and external audit queries when required.
    • Support management with ad hoc tasks and projects as required.
    • Maintain a neat and orderly work area in line with company standards.

    Key Performance Indicators (KPIs)
    Requisition and Purchase Order Management

    • Objective: Ensure requisitions and purchase orders are created timeously.
    • All requests received by 15:00 are captured by 17:00 on the same day.
    • All requests received after 15:00 are captured by 10:00 the following working day.

    Outstanding Purchase Order Management

    • Objective: Maintain effective control over open purchase orders.
    • Weekly review of all open purchase orders.
    • All purchase orders older than 30 days are cleared timeously.
    • Any purchase orders not cleared must have a documented explanation and management sign-off.

    Balance Sheet Reconciliations

    • Objective: Ensure accurate and timely financial reporting.
    • Monthly balance sheet reconciliations completed and submitted on Greenline within stipulated deadlines.
    • All reconciling items are clearly highlighted, escalated to management, and cleared in the subsequent month.
    • Reconciliations are properly prepared with complete and appropriate supporting documentation.

    Deadline:4th February,2026

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    Site Manager- Shopping Centre

    • The above position is vacant to manage a very large Shopping Centre in Midrand. The overall purpose of this position is to manage the day to day security operations, ensuring that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.  

    Key areas of responsibility will include:

    • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
    • Ensuring the posting of Security Officers on site is done timeously.
    • Training of Officers on site with the main focus on risk prevention of, motor vehicle thefts, robberies, shoplifting incidents, identifying suspects etc.
    • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
    • Enforce strict discipline.
    • Identifying risks for possible threats and drafting action plans to counter these threats.
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
    • General management and supervision of a large security compliment.
    • Ensuring that all HR related matters are dealt with promptly
    • Investigating incidents and reporting on such.
    • Attending meetings with the client.
    • Submit reports to line management and the client.

    Qualifications, experience and other competencies required:

    •  Matric certificate and should be Psira Grade A or B registered and accredited
    • At least 8 years experience working in a management role in the security industry.
    • At least 5 years experience in managing a large shopping centre.
    • Experience as a Site Manager having managed a large security compliment.
    • Knowledge and experience in investigation techniques
    • Knowledge of stock losses and shrinkage action plans.
    • Staff management experience is required
    • Computer literacy
    • No criminal record.
    • Sound planning, administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
    • Own reliable transport and valid Drivers Licence is required.
    • Must live in close proximity of the Midrand area.
    • Willing to work extended hours / weekends / public holidays.

    Deadline:27th February,2026

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    Site Manager- Estates Division

    Job Description

    • A Site Security Manager position is vacant, based in Robertville, reporting to the  Area Manager. The overall purpose of this position is to ensure that all contractual agreements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

    Minimum Requirements

    • Matric certificate
    • Psira Grade A registration and accreditation.
    • At least 3 years’ logistics and warehouse experience.
    • At least 10 years’ Management experience.
    • At least 5 years Security Management experience
    • Working knowledge of ISO 9001:2000 Quality Management and its requirements.
    • People management experience.
    • Sound planning, administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s License is required.
    • No Criminal Record.
    • Experience in managing an Estate and Retail.

    Key Performance Areas: (Not totally inclusive):

    • Constantly evaluating risks / threats and making recommendations to the Client to counter these.
    • Ensuring that contractual requirements are met as stipulated by the Client.
    • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
    • Managing the response and investigation of serious incidents such as theft from premises, vehicle theft, armed robberies, breaking and entering etc.
    • Liaising daily with Operations management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by Fidelity Management and client..
    • Assisting the Fidelity Operations Management and Client in special events, adhoc requests and any and all investigations.
    • Dealing with all required administration matters.
    • Ensuring that all shifts are covered on a daily basis.

    Skills required:

    • Strong planning skills
    • Leadership skills
    • Organizational skills
    • Good interpersonal skills
    • Communication skills
    • Analytical, Critical Thinking skills.

    Other personality attributes:

    • Ability to meet strict deadlines.
    • High methodical working methods are required.
    • Attention to details.
    • Ability to liaise professionally with personnel at all levels.
    • Ability to work without supervision and under pressure.

    Deadline:27th February,2026

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    Contract Manager - Shopping Centre ( Durban)

    Job Description

    • The overall purpose of this position is to manage the day to day security operations, ensuring that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.  

    Key areas of responsibility will include:

    • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
    • Ensuring the posting of Security Officers on site is done timeously.
    • Training of Officers on site with the main focus on risk prevention of, motor vehicle thefts, robberies, shoplifting incidents, identifying suspects etc.
    • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
    • Enforce strict discipline.
    • Identifying risks for possible threats and drafting action plans to counter these threats.
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
    • General management and supervision of a large security compliment.
    • Ensuring that all HR related matters are dealt with promptly
    • Investigating incidents and reporting on such.
    • Attending meetings with the client.
    • Submit reports to line management and the client.

    Qualifications, experience and other competencies required:

    • Matric certificate and should be Psira Grade A registered and accredited
    • At least 8 years experience working in a management role in the security industry.
    • At least 5 years experience in managing a large shopping centre.
    • Knowledge and experience in investigation techniques
    • Knowledge of stock losses and shrinkage action plans.
    • Staff management experience is required
    • Computer literacy
    • No criminal record.
    • Sound planning, administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
    • Own reliable transport and valid Drivers Licence is required.
    • Must live in close proximity of the Durban and surrounding area's 
    • Willing to work extended hours / weekends / public holidays.

    Deadline:5th February,2026

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    Installation Assistant Technician - Johannesburg

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • PSIRA registered (Grade C) advantageous 
    • Proven ability to work under pressure and show attention to detail

    QUALIFICATION & EXPERIENCE:

    • Minimum Grade 12 or equivalent qualification
    • Minimum 1 years experience as a Wireman
    • Practical electrical/electronic knowledge advantageous

    MAIN PURPOSE OF JOB:  

    • To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.

    DUTIES

    • Assist technician with installations of alarm and security equipment
    • Assist technician by removing old equipment from clients premises
    • Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
    • Inform technician of any shortfalls or limitations of the equipment and tools
    • Inform technician of cabling required for an installation
    • Assist technician with user functions and be able to do a handover
    • Clean vehicles and premises after an installation

    Deadline:5th February,2026

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    Branch Administrator - Durban

    About the Role

    • We’re looking for a motivated and organised Office Administrator to join our team. This role is ideal for someone who enjoys keeping things running smoothly, pays attention to detail, and is eager to grow within a supportive environment.
    • The position will report to the Branch Manager. The overall purpose of this position is to assist in the administrative, Financial, and managerial responsibilities of the allocated Branch and Ops Managers.

    Key Performance Areas: (Not totally inclusive)

    • Provide administrative support to management and staff.
    • Handle filing, data entry, and general office correspondence.
    • Assist with scheduling meetings, travel arrangements, and office coordination.
    • Maintain accurate records and documentation.
    • Support HR and Finance teams with basic administrative tasks.
    • Ensure the office environment remains tidy, professional, and well-organised.
    • Ensure weekly, monthly and quarterly reports are timeously done.
    • Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.

    Qualifications, experience and other competencies

    • Grade 12 / Matric (a relevant certificate or diploma will be an advantage).
    • Minimum of 3 years of administrative experience preferred.
    • Proficient in Microsoft Office (Word, Excel, Outlook).
    • Strong communication and organisational skills.
    • Reliable, responsible, and able to work independently.
    • Ability to liaise professionally with personnel at all levels.
    • Must be able to work under pressure / overtime as and when required

    Deadline:5th February,2026

    go to method of application »

    Signal Management Technician - PE

    Overall Purpose of the job: 

    • Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises.

    Automation

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum of 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault finding experience

    Job Requirements & Other Attributes:

    • Valid code 08 driver’s licence essential
    • Must be PSIRA registered (Grade C)
    • Basic electronic understanding
    • Knowledge of DSC/IDS/PARADOX Systems
    • Do fault finding on existing equipment and be able to do servicing on said equipment.
    • Able to work standby as and when required

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist storeman with stocktake
    • Keep the company vehicle clean
    • Submit petrol slips

    Core competencies:

    • Customer Focus
    • Approachability
    • Integrity and Trust
    • Management relationships
    • Composure
    • Functional/Technical Skills
    • Problem Solving and Troubleshooting.
    • Self-Development
    • Technical Learning
    • Listening

    go to method of application »

    Branch Administrator- Kokstad

    • The above position is vacant at our Kokstad Branch. The overall purpose of this position is to assist the Branch with administrative responsibilities of the CIT department. 

    Minimum Requirements:

    • Excellent communication skills
    • Matric certificate or equivalent
    • A clear criminal record
    • Computer literate and proficiency in Microsoft Word, Excel and Outlook
    • At least 2 years’ administration experience
    • Background in Administration/ Office Management is an advantage
    • Must be willing to work overtime when required
    • Own transport is an advantage

    Key Performance Areas (not totally inclusive):

    • Maintaining a sufficient filling system and document management, including archiving
    • Answering the telephone and taking messages
    • Assisting Recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process
    • Dealing with internal and external enquiries
    • Taking meeting minutes
    • Provide administrative support to the Branch Manager when required
    • Processing daily hours/posting sheets to payroll
    • Submit pay queries
    • Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
    • Processing daily dedicated vehicles data as well as monthly hours and km’s for billing
    • Processing/ printing monthly code lists and details for clients
    • Fidelity Access Control System – send requests, authorization, enrollment and scanning
    • Order uniforms, beverages, cleaning stuff, stationary and ID cards
    • General Clerical duties

    Core competencies and other Personality Attributes:

    • Self-development
    • Communication skills
    • Must be honest and reliable
    • Must have excellent verbal and written communication skills
    • Must be assertive
    • Pay attention to detail
    • Ability to work without supervision
    • Ability to maintain confidentiality
    • Time management

    Deadline:7th February,2026

    Method of Application

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