Vacancies at Nedbank

Job Purpose

• Are you passionate about building lasting client relationships and driving growth in the high-net-worth segment?
• Nedbank Private Wealth is seeking a dynamic and results-driven Wealth Acquisition Banker to join our team.
• In this role, you will be responsible for acquiring and nurturing new client relationships, delivering bespoke banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.

Job Responsibilities

• To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.  Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
• Improve client service through delivering relevant products and services according to client needs.
• Maintain and build a portfolio of high value, and complex clients.
• Unearth client sales / solution opportunities and execute on these opportunities.
• Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
• Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems. 
• Build and maintain effective professional relationships with high value profile clients through contact management.
• Deliver banking solutions that meet client needs.
• Understand client's business, personal and household needs.
• Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
• Proactively engage clients in a manner that is relevant to their specific circumstances.
• Collaborate with specialists in client engagements to cross sell and create value based solutions. 
• Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
• Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
• Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards.                 
• Identify and resolve any work related obstacles and problems and escalate to senior management.
• Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
• Understand the bank's risk and credit policy and manage client expectations accordingly.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Comply with internal standard procedures to facilitate the execution of client requirements. 
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction. 
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Degree in Business / Finance / Marketing  (e.g. B.Comm, Certified Associate of the Institute of Bankers )

Essential Certifications

• FAIS representative and preferably a Key Individual

Minimum Experience Level

• Minimum 5 years in a banking environment (2 of which as a relationship banker).
• FAIS RE5 (essential)
• Class of Business - Short and Long term investments

Technical / Professional Knowledge

• Microsoft Office
• Interpersonal Skills/ Client Relationship
• Business writing
• Business terms and definitions
• Relevant regulatory knowledge
• Data analysis
• Business Acumen
• Decision-making process
• Principles of financial management
• Governance, Risk and Controls

Behavioural Competencies

• Building Networks
• Building Trusting Relationships
• Business Acumen
• Driving for Results
• Global Perspective
• Portfolio Management
• Sustaining Customer Satisfaction
• Targeting Sales Opportunities

Closing Date - 6 February 2026

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Job Purpose

• To learn; grow and develop skills and competencies; while gathering experience in their respective clusters / business environments and pro-actively contribute to the effective and efficient functioning of the division through projects and initiatives.

Job Responsibilities

• Are cost  aware through reducing non value adding work and waste.
• Delivery on targets; due dates and standards as per the agreement with management Aspire to deliver on tasks by becoming familiarised with what the delivery of world-class service to internal and external clients looks like and to aspire to deliver it.
• Ensure that quality and productivity standards are consistently and accurately maintained though Following through Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. Barrett Surveys etc.).
• Achieve business strategy (e.g. Social responsibility; Green Strategy) by participating and supporting corporate social responsibility initiatives.
• Influence the enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to Nedbank and supporting the implementation thereof.
• Ensure achievement of deliverables by liaising with relevant internal stakeholders who can assist in achieving deliverables.
• Ensure understanding and meeting ofstakeholder needs through liaising with senior staff and mentors Ensure smooth work flowby buildingconstructive internal relationships Deliver on agreed task by managing colleagues and clients expectations.
• Execute assigned tasks within the agreed time lines and deliver work of high quality; within internal and external guidelines; regulation and governance requirements.
• Ensure delivery of assigned tasks by maintaining a high standards of professionalism in all aspects of presentation and delivery.
• Contribute to the business objectives by providing the necessary support that the team requiresManage work effective by provide feedback and updates to team leader / supervisor on assigned task and duties.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
• Support personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience gained and certifications obtained within specified time frames.
• Create and manage own career through guidance and support of management; department and colleagues.
• Achieve team goals by ensuring own contribution and participation.
• Maintain knowledge management; and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Job Responsibilities Continue

• People Specification
• Essential Qualifications - NQF Level
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant Degree/ Diploma/ Equivalent

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 0 to 3 months

Technical / Professional Knowledge

• Business writing
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Relevant Operating System

Behavioural Competencies

• Adaptability
• Continuous Learning
• Collaborating
• Customer Focus
• Innovation
• Work Standards

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Job Purpose

• Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Build client trust by applying your expertise and experience to do good for your client.
• Educate clients and potential clients on how to subscribe and service their account.
• Treat clients with respect, build trust, show care and humility in all client interactions.
• Help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Entrench clients and deliver value through cross selling.
• Facilitate the sales process by informing clients of the product features and benefits.
• Document client needs analysis and provide corresponding product solutions.
• Obtain referrals from existing clients as well as leads from other business units.
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
• Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
• Collaborate with internal stakeholders to provide complete financial solutions for clients.
• Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
• Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
• Act with a client first mindset in all client engagements.

Nedbank Goals:

• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
• Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
• Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
• Support the achievement of the sales and service strategy objectives and values.
• Enable Nedbank's strategy of being financial experts who do good.
• Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
• Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
• Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• FAIS Approved Qualification

Minimum Experience Level

• 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

• Product sales skills
• Sales Strategies
• Product Knowledge
• Customer service principles
• Nedbank policies and procedures
• Customer relationship management

Behavioural Competencies

• Building Customer Loyalty
• Building Trusting Relationships
• Sales Persuasion
• Technology Savvy
• Planning and Organizing
• Adaptability
• Applied Learning

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Lead the AI Evolution at Nedbank

• We are building the next generation of analytic engines and intelligent data capabilities and we are looking for Data Scientists who are ready to turn complex data into powerful business outcomes.
• If you are driven by advanced modelling, machine learning innovation, and solving real‑world financial challenges, this is your opportunity to make your mark where it matters most.

What You’ll Do

Build Next‑Generation Analytic Engines

• Develop advanced statistical models, algorithms, and ML solutions
• Convert prototypes into scalable, production‑ready models

Turn Complex Data Into Action

• Conduct deep statistical analysis to uncover insights
• Identify trends, measure performance, and deliver intelligence to stakeholders
• Transform raw data into meaningful business solutions

Shape the Future of AI in Financial Services

• Gain expertise in financial domain concepts and regulations
• Work closely with banking specialists to design ML solutions for financial environments
• Contribute to Nedbank’s AI/ML strategy and roadmap

Engineer Smart, Scalable ML Systems

• Support end‑to‑end ML design including adaptability, retraining, and monitoring
• Assess ML performance aligned with IT and business strategy
• Collaborate across teams on solution engineering

Build Your Craft

• Apply strong fundamentals in data structures, algorithms, and computational complexity
• Use Python, R, and big data frameworks like Hadoop and Spark
• Stay ahead of emerging tech through continuous learning
• Communicate insights clearly to technical and non‑technical audiences

People Specification

Qualifications

• Matric and relevant STEM degree
• Preferred: Engineering, Computer Science, Econometrics, Mathematical Statistics, Actuarial Science
• Master’s or PhD advantageous

Experience

• 3–7 years in data science or statistical modelling
• Hands-on ML, statistics, optimisation
• Proficient in Python, R, Matlab
• Experience with Hadoop, Hive, Spark, MapReduce
• Strong collaboration skills and adaptability

Technical Expertise

• Data mining, statistical analysis
• Supervised & unsupervised learning
• NLP, deep learning
• Feature engineering, hyperparameter tuning
• Data modelling, pipelines, integration
• Cloud fundamentals
• Model deployment & monitoring
• Visualisation & presentation
• AI ethics & fairness