Branch Administrator- Kokstad at Fidelity Services Group

• The above position is vacant at our Kokstad Branch. The overall purpose of this position is to assist the Branch with administrative responsibilities of the CIT department. 

Minimum Requirements:

• Excellent communication skills
• Matric certificate or equivalent
• A clear criminal record
• Computer literate and proficiency in Microsoft Word, Excel and Outlook
• At least 2 years’ administration experience
• Background in Administration/ Office Management is an advantage
• Must be willing to work overtime when required
• Own transport is an advantage

Key Performance Areas (not totally inclusive):

• Maintaining a sufficient filling system and document management, including archiving
• Answering the telephone and taking messages
• Assisting Recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process
• Dealing with internal and external enquiries
• Taking meeting minutes
• Provide administrative support to the Branch Manager when required
• Processing daily hours/posting sheets to payroll
• Submit pay queries
• Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
• Processing daily dedicated vehicles data as well as monthly hours and km’s for billing
• Processing/ printing monthly code lists and details for clients
• Fidelity Access Control System – send requests, authorization, enrollment and scanning
• Order uniforms, beverages, cleaning stuff, stationary and ID cards
• General Clerical duties

Core competencies and other Personality Attributes:

• Self-development
• Communication skills
• Must be honest and reliable
• Must have excellent verbal and written communication skills
• Must be assertive
• Pay attention to detail
• Ability to work without supervision
• Ability to maintain confidentiality
• Time management

Deadline:7th February,2026