Internal Sales Consultant (Milnerton/Century City) at Ecowize Group

Description

• Ecowize is seeking a customer-focused and results-driven Internal Sales Consultant to drive sales growth through the promotion and sale of our Pest Control & Hygiene products and services.
• The successful candidate will identify business opportunities, build strong relationships with existing and prospective customers, provide value-added solutions, and manage sales administration and invoicing to support customer satisfaction and business growth.

Key Responsibilities

• Conduct market and industry research to identify new business opportunities and customer needs.
• Engage with existing and prospective customers to develop relationships, understand their requirements, and identify opportunities for additional sales.
• Promote Ecowize’s Pest Control & Hygiene products and services, highlighting quality, value, and environmentally friendly solutions.
• Identify opportunities to provide value-added services that address customer needs and support business objectives.
• Build and maintain strong customer relationships to enhance customer satisfaction and retention.
• Provide management with feedback on customer needs, market trends, competitor activities, and opportunities for new products and services.
• Develop and maintain a customer database and proactively identify and pursue sales opportunities.
• Develop and implement sales strategies focused on acquiring new customers, growing existing accounts, and expanding market share.
• Prepare, manage, and process customer quotations accurately and within the required turnaround time.
• Negotiate sales and secure business opportunities.
• Initiate invoicing and payment processes and facilitate the handover of confirmed sales to Operations.
• Drive the achievement of monthly sales targets in accordance with the company’s commission policy.
• Liaise with Branch Managers to coordinate product and service delivery.
• Manage the end-to-end invoicing process for outright purchases and jobbing services, ensuring accurate, complete, and timely processing.

Requirements

• Grade 12 or equivalent.
• Basic literacy and numeracy skills.
• General business operations exposure.
• Proven experience in administration, with strong attention to detail and accuracy.
• Previous experience in a sales environment will be advantageous
• Knowledge of the Pest Control & Hygiene or Cleaning industry will be advantageous.
• Advanced computer literacy.
• Advanced Microsoft Excel skills.
• Proficiency in Microsoft Outlook.
• Excellent client relationship-building skills.

The successful incumbent will have the following skillset:

• Strong verbal and written communication skills.
• Effective problem-solving abilities.
• Ability to multitask and manage competing priorities.
• Professional telephone etiquette.
• Sales-driven and results-oriented.
• Customer-focused with strong interpersonal skills.
• Proactive, organized, and detail-oriented.
• Confident in identifying sales opportunities and negotiating with customers.
• Committed to delivering excellent customer service and upholding the Ecowize values.