Active Roles at AVBOB South Africa

Description

• AVBOB, in partnership with the INSETA, is offering a 12-month Occupational Certificate: Long-Term Insurance Adviser Learnership Programme (NQF Level 5, 180 credits) for unemployed individuals.
• If you believe you have the potential, determination, and commitment to build a successful career in the insurance industry, we encourage you to seize this valuable opportunity and apply for the programme.

Requirements

• Need to be willing to work in our offices in any of the above province/branches.
• Must be in the possession of a valid matric certificate with English, Maths / Maths Literacy/ Accounting
• Must be between the ages of 18 and 35.
• No previous learnerships attended.
• Should not be registered with another academic institution with and/or engaged with any other studies.
• Must have a reliable mode of transportation.
• Smart phone and/or laptop would be an advantage.
• Excellent communication skills.
• Computer Skills (MS Office, Email and internet)
• The ability to work independently and show initiative.
• Must be a South African citizen.
• A Monthly allowance (stipend) will be paid to the learner for the duration of the learnership.

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Description

• AVBOB, in partnership with the INSETA, is offering a 12-month Occupational Certificate: Long-Term Insurance Adviser Learnership Programme (NQF Level 5, 180 credits) for unemployed individuals.
• If you believe you have the potential, determination, and commitment to build a successful career in the insurance industry, we encourage you to seize this valuable opportunity and apply for the programme.

Requirements

• Need to be willing to work in our offices in any of the above province/branches.
• Must be in the possession of a valid matric certificate with English, Maths / Maths Literacy/ Accounting
• Must be between the ages of 18 and 35.
• No previous learnerships attended.
• Should not be registered with another academic institution with and/or engaged with any other studies.
• Must have a reliable mode of transportation.
• Smart phone and/or laptop would be an advantage.
• Excellent communication skills.
• Computer Skills (MS Office, Email and internet)
• The ability to work independently and show initiative.
• Must be a South African citizen.
• A Monthly allowance (stipend) will be paid to the learner for the duration of the learnership.
• The company reserves the right to determine the placement of the learner.
• Preference will be given to suitably qualified individuals from previously disadvantaged groups.
• Candidates meeting the above mentioned requirements should apply.

go to method of application »

Description

• AVBOB, in partnership with the INSETA, is offering a 12-month Occupational Certificate: Long-Term Insurance Adviser Learnership Programme (NQF Level 5, 180 credits) for unemployed individuals.
• If you believe you have the potential, determination, and commitment to build a successful career in the insurance industry, we encourage you to seize this valuable opportunity and apply for the programme.

Requirements

• Need to be willing to work in our offices in any of the above province/branches.
• Must be in the possession of a valid matric certificate with English, Maths / Maths Literacy/ Accounting
• Must be between the ages of 18 and 35.
• No previous learnerships attended.
• Should not be registered with another academic institution with and/or engaged with any other studies.
• Must have a reliable mode of transportation.
• Smart phone and/or laptop would be an advantage.
• Excellent communication skills.
• Computer Skills (MS Office, Email and internet)
• The ability to work independently and show initiative.
• Must be a South African citizen.
• A Monthly allowance (stipend) will be paid to the learner for the duration of the learnership.
• The company reserves the right to determine the placement of the learner.
• Preference will be given to suitably qualified individuals from previously disadvantaged groups.
• Candidates meeting the above mentioned requirements should apply.

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Description

• We are looking for a detail oriented and reliable Creditor Senior Clerk in the to join our Finance team. The successful candidate will play a key role in ensuring accurate processing of municipal accounts and maintaining effective financial management systems in line with regulatory and organisational requirements.
• You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Capture, prepare, and process municipal invoices on the Creditor Management System (CMS) in line with finance policies and procedures.
• Verify that all municipal payment documentation is complete and accurate before processing.
• Ensure all municipal accounts are paid within agreed payment cycles.
• Perform General Ledger reconciliations for municipal accounts and clear outstanding reconciling items timeously.
• Maintain transparent and effective communication with all stakeholders to support smooth financial processes.
• Ensure all changes to banking details are properly authorised.
• Handle ad-hoc finance requests and provide relief support to colleagues in similar roles when required.

Requirements

• Grade 12
• Finance-related qualification

Knowledge and Experience

• Minimum of 2–3 years’ experience in a similar role

Skills & Competencies

• High attention to detail
• Strong administrative and organisational skills
• Good communication skills
• Ability to work under pressure and meet deadlines
• Strong understanding of financial controls and compliance

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Description

• We are seeking a results-driven HRD Practitioner with good communication skills to facilitate funeral courses, conduct assessment, moderation and quality assurance for Funeral Agents.
• You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

Facilitate distance learning for newly appointed Assistant Representatives (Theoretical and Functional Training)

• Present funeral courses such as Coffining, Embalming, Funeral Arrangement, Practical Care, etc., to all the Funeral Agents to enhance and maintain the standard operating procedures.
• Receive list of newly appointed Assistant Representative (AR) who will undergo the distance-learning programme.
• Record the list on the Funeral database
• Send the distance-learning file to the Assistant Funeral Agents with assignment submission deadlines.
• Explain the Distance Learning process and expectations thereof to the newly appointed (AFAs).
• Keep track of formative assessment for all Assistant Funeral Agents in training (6-month contract).

Conduct training needs analysis to support AVBOB’s Strategic Objectives

• Collect performance gaps information on an ongoing basis to identify potential developmental intervention of FS employees. 
• Select the appropriate training interventions to close performance gaps identified of the FS employees. 

Develop learning material for FS employees

• Determine learning outcomes and essential embedded knowledge of learners.
• Research information, hold interviews with subject matter experts and other relevant media resources.
• Develop a full learning programme to support identified business objectives according to outcomes-based principles that are in line with QCTO/SAQA requirements.
• Develop learning content, facilitator guide, moderator guide and assessment instruments.
• Prepare the training environment to ensure conducive learning.  
• Monitor training process and continually assess learners’ progress through classroom assessments to aid learners to achieve learning objectives.
• Submit training report to all relevant stakeholders.  

Conduct Assessment

• Measure the impact of learning by applying different assessment methods.
• Measure performance improvement through feedback from line management.
• Follow up on the submission of workbooks and conduct remedial to ensure that learners are certified.

Conduct Moderation

• Moderate 10% of POEs to ensure credibility, reliability and consistency.

Utilise a moderation checklist to:

• Confirm special needs required.
• Assess appropriateness of tools without compromising quality standards.
• Upload learner results on the HR system within a month of submission.

Administration Duties

• Provide inputs in compiling the annual training programme for the training interventions in Funeral Service.
• Prepare monthly training report.
• Participate in ad-hoc project meetings when required.

Requirements

• Funeral NQF 5/6 qualification
• HRD or OD ETD Qualification or equal qualification in the HRD field on NQF Level 6.
• 3 Years practical facilitation experience in the funeral industry.
• 1 Year experience as an Assessor, Moderator and Facilitator.
• 2 Years Coaching / Mentoring Management.
• Accredited Assessor.
• Accredited Moderator.
• Accredited Facilitator
• Computer Literacy in PowerPoint and MS Word.
• Course design and development.
• Knowledge of legislation including Basic Conditions of Employment Act, Act 75 of 1997, Labour Relations Act, Act 66 of 1995, Employment Equity Act, Skills Development Act and Skills Levy Act.

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Description

• We are looking for a detail-oriented Quality Assurer to be in charge of all quality assurance activities in our Call Centre.   You will evaluate the quality of calls made by call centre agents in line with the AVBOB Group policy.
• You should be incredibly thorough and able to help our company maintain the highest quality standards.  You should have excellent communication skills as well as relationship building ability.
• You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• To meet target by listening to randomly selected calls per agent.
• Identify opportunities and make recommendations to add value to the quality assurance service provided.
• Establish and maintain relationships with stakeholders to re-inforce and improve quality of calls.
• Contribute to team performance by attending and participating in collaboration sessions.
• Meet department requirements by adhering to call monitoring process.
• Meet target by scheduling and planning.
• Compile and submit reports monthly to provide input on performance.
• Ensure compliance of call scripts by compiling and sending to Risk and Compliance for approval. (for outbound)
• Improve quality of calls by providing recommendations.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the AVBOB vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in AVBOB Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Requirements

• Matric
• FAIS accredited with a minimum of 140 credits at NQF level 4
• Have completed the RE 5 regulatory examination for representatives
• Teaching / Facilitation / Coaching Qualification ( advantageous)
•  Administrative skills
• Report Writing skills
• Must be multilingual
• Supervisory experience

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Description

• Implement and monitor company SHE policies and procedures.
• Conduct risk assessments (HIRA) and enforce preventative measures.
• Carry out regular site inspections, audits, and safety walks.
• Lead 5S activities, and drive improvement actions
• Investigate incidents, accidents, and near-misses and report findings with corrective actions.
• Deliver SHE training and toolbox talks to staff and contractors.
• Maintain SHE records, including safety data sheets, audits, training, and incident logs.
• Ensure compliance with local, national, and industry-specific regulations.
• Support and promote a positive SHE culture throughout the organization.
• Collaborate with operational teams to integrate SHE considerations into day-to-day activities.
•  Liaise with external regulatory bodies and contractors as required

Requirements

• Grade 12
• Diploma in Occupational Health & Safety, Environment Science, or related field
• Minimum of (2-5) years of experience in a similar SHE or HSE role.
• Working Knowledge of relevant SHE legislation and standards.
• Health and Safety courses ( SHE Representative, First Aid level 3)
• Knowledge of the Occupational Health and Safety Act
• Hazard Identification and risk Assessment (HIRA)
• Good administrative skills ( Attention to detail)
• Good report writing skills
• Problem solving
• Good interpersonal skills
• Good negotiating skills
• Database Maintenance
• Planning and Organizing
• Able to function independently
• Self-motivated, organized and result driven