IT & Operations Jobs Vacancies at Capitec Bank

Purpose Statement

• To deliver the AI strategy to ensure Capitec can compete in a changing landscape where data science is a key future-oriented strategic differentiator.
• To design and implement predictive models or intelligent algorithms to better understand the drivers of business performance and enable improved management decision-making. 

Education (Minimum)

• Masters Degree in Statistics or Engineering - Process

Education (Ideal or Preferred)

• Honours Degree

Knowledge and Experience

Experience

Minimum

NB. Length of experience required is conditional on the qualifications obtained 

• Experience in data science, machine learning and deployment of developed solutions
• Business analysis and requirements gathering
• Reproducible coding experience 
• Working with relational and non-relational databases
• Experience in at least one ML language
• Working in cloud environments

Ideal

• Working with multiple teams to deliver predictive models into a production environment
• Stakeholder management at Executive and senior management level 

Knowledge

Minimum:

• Deep understanding of state of the art and emerging principles and techniques in at least one discipline of data science, e.g., NLP, Deep Learning etc. and can teach to a broad and wide technical audience.
• Underlying theory and application of machine learning models; able to understand underlying principles and theory and be able to teach others. 
• Familiarity with modern deep learning frameworks (Tensorflow, PyTorch, MXNet, etc).
• Best practices for data science. 
• Ethical AI design principles.

Ideal:

Capitec Data Science lifecycle 
Capitec Data Product Life Cycle

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Problem solving skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills

Additional Information

• Clear criminal and credit record

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Purpose Statement

• Responsible for a producing a comprehensive technical specification that offers a technical viable solution and address the business requirements
• Design test plans and provide guidelines to facilitate performance and stress testing 
• Continuous business and industry research to guide the critical evaluation of architectural and design patterns & principles.

Experience

Junior Architect
Min:  

• At least 3 – 5 years’ relevant experience within systems development  

Ideal:

• At least 1 – 2 years’ experience in systems architecture / design

Architect 
Min: 

• At least 2 - 7 experience

Senior Architect
Min:

• At least 7 years’ experience in systems architecture / design
• Basic project management experience

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post graduate degree

Knowledge

Must have detailed knowledge of:

• System architecture (technical design and implementation processes)
• Systems analysis and design
• UML or equivalent modelling language
• Technical Test Plan Design
• IT systems development processes
• Application development
• Standards and governance

Ideal:

• Detailed knowledge of:
  • Banking systems
  • Agile development life cycle

Knowledge of UML

Solid understanding of:

• Capitec Bank’s systems environment
• Capitec Bank business model
• Best practices for Quality Assurance (QA)
• Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Attention to Detail
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

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Purpose Statement

• To build and retain good relationships with Debt Counsellors (DC) and PDAs to ensure a more detailed understanding of how each DC/PDA operates.
• To highlight risks and compliance issues that needs to be addressed to maximize the debt review portfolio yield.
• To influence client experience, retention, and rehabilitation within the debt review client journey.
• To provide insights gained to Manager Process Recoveries and act as a BASA representative in Heads of Debt Review for the Bank.

Experience

Minimum: 

• At least 5yrs experience in relationship management and debt review management within a banking environment.
• Report writing (Executive level)
• Report analysis 
• Presentation to internal and external stakeholders

Ideal:

• Extensive debt review management in a constantly changing environment.
• Experience across Contact Centre technology platforms
• Experience with digital tools to enhance debt review strategies 
• Experience with external debt review vendors’ systems

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management

Knowledge

Minimum:

• Knowledge and understanding of Commercial and business imperatives re debt review / financial service / credit / collections environment
• People management and development practices
• Call centre environments 
• Call Centre Technology
• Alternate work methods
• Digital client engagement
• Resource planning 

Ideal:

• Capitec Bank policies and procedures
• South African banking environment
• Banking legislation
• NCA, NCR circulars and guidelines
• HR procedures
• Call centre environments in collection
• Payment platforms
• Digital client engagement

Skills

• Commercial Thinking Skills
• Interpersonal & Relationship management Skills
• Leadership Skills
• Planning, organising and coordination skills
• Strategic Thinking Skills

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To build value for the product line by solving client and business challenges using data. 
• To utilise data and analytical skills and experience to build insights which enable senior decision makers to make better, informed decisions faster.

Education (Minimum)

• A relevant tertiary qualification in Information Technology or Mathematics
• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Engineering - General

Knowledge and Experience

Minimum

Experience:

• At least 3 years’ experience as Business Intelligence Analyst or equivalent (Data Analyst, etc.) including experience in Data Analytics, BI Methods and Tools, Data Warehousing and the Data Life Cycle
• Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data
• Experience with stakeholder engagement 
• Experience in working with data on cloud platforms, such as AWS or Microsoft Azure 
• Experience in building data visualisations using tools such as Power BI 
• Experience in using SQL to prepare and analyse data

Knowledge:

• Knowledge and basic experience in using low/no code AutoML on Modelling Tools such as Power BI or AWS Sagemaker  
• Design thinking
• Dimensional Modelling
• The Data Product Life Cycle (DPLC)
• Knowledge of data privacy and security regulations and best practices 
• Knowledge and understanding of data quality and incident management  
• Knowledge and experience of Agile project management methodology 

Ideal:

• Previous experience working in Business Analysis in the Banking / Financial sector
• Knowledge of change management principles and practices

Skills

• Commercial Thinking Skills
• Facilitation Skills
• Numerical Reasoning skills
• Presentation Skills
• Problem solving skills

Additional Information

• Clear criminal and credit record

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Purpose Statement

• To commission and ensure the efficient running / operation of the database management systems within Capitec Bank

Experience
Min:

• 5+ years’ experience in database administration and design

• 2+ years’ experience in performance monitoring/analysis and capacity planning

Ideal:

• 6+ years’ experience Microsoft SQL Server
• 4+ years’ experience in performance monitoring/analysis and capacity planning
• 1+ years’ experience in Operating System Administration

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant qualification in Information Technology

Knowledge
Min:
Detailed knowledge of:

• SQL Server design and administration
• SQL Server performance and capacity analysis
• T-SQL Programming and optimization

A sound understanding of:

• IT systems development processes (SDLC lifecycle)
• Business continuity planning
• IT Operations
• SQL Server Internals
• Storage/SAN architecture

Ideal:
A sound understanding of:

• Networking fundamentals
• Automation and scripting
• X86 Hardware architecture

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Planning, organising and coordination skills
• Analytical Skills
• Attention to Detail
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone