Job Openings at Ackermans

Job Advert    

The purpose of this Supervisor role is to deliver exceptional customer shopping experience through and maximise selling opportunities through effective administration processes, stock management and visual merchandising.

Qualifications    

• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience    

• Written and verbal communication
• People skills
• Selling skills
• Conflict handling
• Executing
• Communicating
• Customer Service Orientation
• Stock Management processes
• Basic knowledge of fashion trends
• Basic Customer service principles
• Visual Merchandising

Experience:

Essential:

• Min 2 years’ as retail experience

Preferred:

• Experience in retail clothing experience
• Key Responsibilities    
• Administration
• Issue floats and cash up procedures
• Banking
• Laybe buys and cellphones stocktakes
• Oversee the movement of cellular stock
• Stock receiving procedures
• Capture payroll documentation on the company payroll system
• Implementation of daily admin to-do-list
• Authorising sensitive transactions at the till points

Stock loss

• Effectively follow all policies and procedure aimed at minimising stock loss

Sales and stock management

• Assist with stock replenishment processes
• Coordinate merchandising promotions
• Coordinate the execution of price adjustments
• Housekeeping
• Ensure correct pricing and VM elements are implemented

Customer service

• Deal with customer queries/complaints
• Ensure that store teams follow the Ackermans customer service model

People Management

• Coach and guide staff within the store
• Daily delegation of task

Culture

• Drive the Ackermans culture within the store

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Job Advert    

The primary focus of the Store Manager position would be to maintain top standards in all areas of responsibility:- customer service, the achievement of sales targets and quality standards on the sales floor, shrinkage and cost control, day-to-day store administration, stock image, visual merchandising, the pro-active management, people management, motivation and training and development of your team members.

Qualifications    

• Matric or equivalent  Further qualifications related to retail / business will be an advantage.

Knowledge, Skills and Experience    

• Be energetic and a self starter  
• 3 years retail experience which includes at least one year in a management position  
• Outstanding merchandise management, stock and cost control skills  
• A focus on customer service  The capacity to maintain high store standards  
• A Proven ability to influence and lead a team  
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members  
• Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage

Key Responsibilities    

• Optimize the sales of the store through the effective implementation of business processes.
• Generate and exceed sales budget and growth.
• Optimize profit through the effective management of costs. (To manage cost within budget)
• Ensure professional HR practices in staffing and talent processes.
• Effective stock management in your store.
• Exceed customer expectations.
• Ensure subordinate effectiveness through effective leadership and clear communication and management of job performance.
• Adhere to Company policies and procedures.
• Ensure a climate of productivity and positive morale by living the Company values.
• Manage your store according to the business plan to ensure optimal brand and store image representation