Job Openings at Ackermans

• We're seeking a Store Planner with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. 
• If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

 So, what will you do? 

• Ensuring the accurate distribution of seasonal stock to optimise sales.
• Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
• Delivering a location plan that allows for the clustering of stores at the required product level.
• Delivering seasonal and non-seasonal replenishment profiles at the required product level.
• Supplying inputs to the Seasonal look for the required visual merchandising.
• Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
• Ensuring new stores are stocked to plan.
• Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

• A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

• Previous store management experience
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
• Experience in Outerwear
• A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
• Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

•  Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

go to method of application »

• We’re looking for an experienced planner to optimize our baby apparel business and drive-through on operational excellence.
• Our ideal candidate? An experienced planner with a strong understanding of baby apparel in a value retail business. A self-motivated individual who's passionate about data-driven performance and driving results through numbers. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

Key Responsibilities:

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

Essential: Grade 12 certificate / Matric

Preferred:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge Required:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills Required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills
• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

Experience Required:

• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is essential.
• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

go to method of application »

Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures

go to method of application »

Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures

go to method of application »

Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures

go to method of application »

• We are looking for someone who is passionate and a driven individual to lead our CSI portfolio. At Ackermans, we’re looking for a changemaker to plan, coordinate, implement, and monitor ou r Corporate Social Investment (CSI) programmes ensuring every initiative makes a real difference in the communities we serve.
• We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Qualification Required

Essential:

• Grade 12 Certificate / Matric

Preferred:

• Proficiency in e-learning authoring tools: Articulate Storyline, Rise 360, Adobe Captivate, etc.

Knowledge & Skills Required:

• Project planning and implementation
• General CSI landscape and charitable organisations within South Africa
• Early Childhood Development and social investment organisations related to women and children
• Reporting and verification processes relevant to CSI and BBBEE Reporting
• Exceptional communication skills, both verbal and written across all levels - must have a proven track record with writing progress report. Budgeting; input, tracking and overall management
• Build and maintain productive relationships with internal and external stakeholders
• Excellent prioritization skills
• Resilient in delivering outcomes
• Assertive with high levels of drive and initiative
• Strong service & detail orientation
• Sound planning, organizing and time management skills
• Proficiency in relevant computer programmes such as Word, Excel, PowerPoint, etc.

Experience Required:

Essential:

• Minimum of 2 years successful experience in the planning, co-ordination, and implementation of multiple project-based programs

Preferred:

• Experience working within a Corporate Social Investment team or environment
• Proven track record in growing and sustaining CSI programs, including but not limited to Community-based projects, Voluntary CSI for Employees, Donations and Sponsorships.
• Experience in sourcing and managing partners and suppliers to successfully implement CSI programmes and projects
• Successful track record in recommending and managing budgets

Other requirements

• Valid driver’s license, with own vehicle preferred

Key Responsibilities:

• Provide input into the annual Ackermans CSI strategy and implementation plan
• Plan, coordinate, implement, monitor, and report on the Ackermans CSI flagship Ububele Schools early childhood development programme which includes local travel to schools and partners.
• Plan, coordinate, implement, monitor, and report on all other internal Ackermans CSI initiatives; including but not limited to International Nelson Mandela Day, employee volunteerism, donations and sponsorships, winter drives, etc. This includes local travel to facilitate implementation and attend necessary engagements.
• Coordinate, implement and monitor the Ackermans Ububele communication plan, ensuring maximum communication of all initiatives though the appropriate channels, i.e., radio, print, conferences, meetings, etc.
• Report on the progress and outcomes of all Ackermans CSI activities
• Propose, coordinate, and manage budgets allocated to Ackermans CSI projects
• Manage the administration requirements of the overall Ackermans CSI Programme.

go to method of application »

Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures

go to method of application »

• We are seeking a dynamic Marketeer to execute the promotional calendar from end to end according to guidelines, timelines, specifications and within budget on all the relevant platforms.
• We're a fully in-office team, based at our Support Centre in Kuils River, Cape Town.

So, what will you do? 

Advertising Operational Plan

• Execution and coordination of the Advertising operational plan set out on Promo grid and Seasonal creative.
• On all marketing platforms (ATL, BTL, Digital, PR & social, DM)

Reporting and Administration - Collection, analysis and interpretation of:

• Post-campaign analysis
• Campaign administration and all relevant administration (RMS, Monday.com,filing artwork on MS share-point, media schedule approvals, presentations)
• Budget management

Marketing Strategy focused initiatives/Projects

• Manage and drive competitions, engagement initiatives, activations and innovations in your area

Management

• Expense Management
• Stakeholder management
• Manage/drive collaboration

What experience and qualification is required?

• A minimum of 3 year's relevant marketing experience gained in a marketing/ advertising/ agency environment. 
• Retail experience
• A Degree/National Diploma in marketing/advertising or an equivalent qualification

KNOWLEDGE required:

• Core marketing and advertising knowledge: Including marketing fundamentals, advertising principles, brand strategy and omnichannel marketing
• Financial services & Product knowledge: Consumer credit basics, customer psychology in finance and regulatory awareness.
• Digital advertising & Analytics which includes performance marketing, customer acquisition & conversion funnels and data analytics.
• Creative & Content Knowledge: Trust-building communication, creative direction, copywriting & messaging, loyalty messaging plus cross-promotion communication.
• Audience & Market understanding: Retail marketing, customer personas and CRM & personalisation.

SKILLS required:

• Strategic and analytical
• Financial marketing
• Digital and advertising
• Creative & Communication skills
• Collaboration & Stakeholder management skills
• Technical & Tool Proficiency: Monday.com, MS, RMS
• Excellent interpersonal, people management, team management & leadership skills
• The ability to work independently, as well as be a team player
• Project management
• Change management
• Problem solving

go to method of application »

• The core focus of this role will be to conduct data analysis on research initiatives and improve research findings by pairing owned customer data where applicable. You will assist the business to improve its customer experience and overcome operational hurdles by providing data analysis and insights that support the Marketing Customer Team to deliver on its mandate. 
• The role will be supported with an Advanced Analytics team and research partners where applicable, however you have the autonomy to carry out your own research initiatives should this be required.

Key Responsibilities:

• Deliver overall customer insights plan contracted with the Marketing Manager Customer to meet all business requirements.
• Deliver actionable and relevant customer insights back into key business areas (Marketing, Merchandise, Commercial, Operations)
• Ensure tracking studies are in place and providing the right level of feedback and direction to the business.
• Drive pre-campaign planning and post-campaign analysis
• Data Management and Governance

Qualifications Required:

Essential: 

• A relevant Degree – Marketing / Business / Statistics / Research

Preferred:

• Mathematical / Statistical qualification

Experience Required:

Essential:

• A minimum of 3 years’ campaign analysis experience.
• A minimum of 3 years’ experience in a campaign and promotional analysis role, CRM programmes, Direct Marketing, Customer Value Management or Customer Experience.

Preferred:

• Retail and specifically clothing retail experience.
• Commercial experience
• A working knowledge of systems and analytical tools, Power BI or similar.
• Advanced Excel and proficiency in MS Office.

Skills Required:

• Ability to interpret analysis outcomes to deliver relevant customer insights.
• Ability to solve problems in a proactive, solution-oriented manner.
• Ability to derive commercial insights, opportunities and actions from complex data and information.
• Ability to evaluate market conditions, competitor data, customer trends.
• Ability to build relationships and influence cross functionally in the business
• Ability to operate in a value retail environment and make trade offs
• Ability to perform in a pressurised environment with short lead times and deadlines.

Knowledge Required:

• Understanding of how to translate business needs/questions into data analysis briefs, as well as being able to to interpret analysis output.
• Solid qualitative and quantitative research skills including segmentation, large tracking studies, focus groups, product development, brand tracking, customer immersion, as well as briefing research and interpreting research output.
• Knowledge of process & continuous improvement methodologies
• Knowledge of customer relationship management
• Knowledge of BI tools and decision support concepts

go to method of application »

• This role is unique in that it doesn’t have a dedicated portfolio. You’ll have the opportunity to work across multiple portfolios within the planning business. If you enjoy variety, change, and working in a dynamic environment, this is the perfect opportunity for you!
• As a Product Planner, you will be care-taking product portfolios, stepping in as needed to ensure there is business continuity. This is a permanent position where time spent in a portfolio may vary in duration from short to medium term, providing essential support.
• Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

Key Responsibilities

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• A Grade 12 certificate is an essential requirement.
• A qualification would be a definite advantage. Preferred qualifications are:
• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge of:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills

Demonstrate:

• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities
• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is an ESSENTIAL requirement.

Preferred experience:

• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

go to method of application »

• The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
• Tenacious 
• High energy levels 
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

go to method of application »

Knowledge Skills & Experience

• Excellent customer care and communication skills. 
• Accurate and efficient till operating skills with a good track record of overs and unders. 
• High standard of work on sales floor in terms of standards. 
• Good record of attendance and punctuality. 
• Consistent application of Ackermans values, policies and procedures.