Job Openings at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To contribute to maximizing the profitability of the Brand Flagship Store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers: 
• To maintain an effective and organized stockroom and logistical environment 
• To execute store operations with particular focus on product flow to and from the store, sales floor and back of house 

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them 
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures 
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner 
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity 
• Comply with store policies and procedures to maintain a safe shopping and working environment 
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success 
• Guide and train selected members of the store team on basic stockroom processes and behaviors 
• Collaborate productively and respectfully with team members 
• Make yourself available to support other team members when needed 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS:

• Customer
• Inventory Control Team
• Peers and Supervisor

KNOWLEDGE, SKILLS AND ABILITIES:

• Adapts communication style to service both internal and external consumers dependent on the situation 
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Ability to manage complexity
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor 
• Intermediate numeracy and literacy and advanced verbal communication skills 

REQUISITE EDUCATION AND EXPERIENCE

• Matric certificate and or equivalent    
• Minimum 2 – 4 years’ work experience in a sports/fashion customer- and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding 

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JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team delivers great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification or equivalent.
• 0-1 years of retail experience.