Job Openings at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

Contribute to store profitability by

• Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
• Coordinating team members to provide a leading shopping experience 

KEY RESPONSIBILITIES

• Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs 
• Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
• Be a role model for customer service and meeting or exceeding customers’ expectations
• Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
• Lead your team to meet or exceed customer expectations at all times
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use advanced Category expertise to drive sales and customer loyalty in your assigned area
• Be an execution expert when it comes to sale/promotional launches, floor changes 
• Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
• Have great understanding of the BI report tool, driving use of digital platforms ensure teams are proactive in analyzing blackhole reports, best sellers, category splits and departmental performances 
• Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
• Manage merchandise delivery processing on the same day it arrives
• Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
• Execute all applicable loss prevention procedures
• Maintain a safe and productive shopping and working environment
• Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
• Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
• Support’s market Visual Merchandising strategy through coaching and supporting Visual Merchandising Champions 
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance
• Ensure there is a VM corner at BOH to keep all VM elements packed accordingly. 

KEY RELATIONSHIPS

• Customers
• Peers and Supervisor
• VM back office, Trade Marketing back office, Retail back office 

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to use critical thinking and creative ways to solve problems 
• Passion for fashion & sports
• Organized and detailed oriented
• Good numeracy, literacy, verbal and written communication skills
• A good eye for style, coordination and attention to detail
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Thrives under ambiguity; open to change and act as advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc) 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

• Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience] 
• Intermediate numeracy and literacy and advanced verbal communication skills
• Matric Certification 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience