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  • Posted: May 5, 2022
    Deadline: Not specified
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  • Aha! is a different kind of high-growth SaaS company. We are the world's #1 roadmap software and help people achieve their best. Over 5,000 enterprises and 500,000 product, innovation, and engineering leaders trust our software to build lovable products and be happy doing it. We are self-funded, highly profitable, always distributed, and have no sales tea...
    Read more about this company

     

    Product Success Sr. Manager

    Your experience

    You are a strategic product leader at a growing software company. You help set goals and initiatives and define product requirements. You launch new functionality with a cross-functional team via a well-defined go-to-market process. You thrive in a fast-paced environment where launches happen often — not once or twice a year.

    Your favorite part of being a product leader is interacting with customers in a consultative way and helping them be more successful. Showcasing advanced technology to sophisticated customers energizes you. Applying deep curiosity to new challenges comes naturally and you persist until you can clearly see the most efficient path to full resolution. You are happiest when you are continually learning and working with a team of high achievers like yourself. And you write exceptionally well.

    Your work at Aha!

    We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices. As Product Success Senior Manager, you responsibilities will include:

    • Delivering responsive customer service using our proven frameworks
    • Leading demos for new customers and new teams
    • Sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
    • Helping customers integrate Aha! with their existing tools (e.g. development systems)
    • Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
    • Sharing customer feedback internally
    • Testing new product functionality as needed
    • Mentoring newer team members as they lead demos, share best practices, and help customers with integrations

    go to method of application »

    Product Success Manager (Product Manager experience required)

    Your Experience

    You lead product definition and delivery at a growing technology company. You help launch new functionality via a well-defined go-to-market process. You thrive in a fast-paced environment where launches happen often — not once or twice a year.

    Your favorite part of working on new products is delivering real value to customers. You enjoy interacting with your team and customers in a consultative way. Showcasing advanced technology to sophisticated customers energizes you. Applying deep curiosity to new challenges comes naturally, and you persist until you can clearly see the most efficient path to full resolution. You are happiest when you are continually learning and working with a team of high achievers like yourself. And you write exceptionally well.

    Your work at Aha!

    As Product Success Manager, Your Responsibilities Will Include

    We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices.

    • Delivering responsive customer service using our proven frameworks
    • Leading demos for new customers and new teams
    • Sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
    • Helping customers integrate Aha! with their existing tools (e.g. development systems)
    • Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
    • Sharing customer feedback internally
    • Testing new product functionality as needed
    • Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations

    Method of Application

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