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  • Posted: Apr 29, 2025
    Deadline: Not specified
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    Astron Energy is one of the leading suppliers of petroleum products in South Africa through its vast network of approximately 850 Caltex-branded service stations. Astron Energy will continue to manage the Caltex brand for a period of up to six years under licence from Chevron USA. Astron Energy owns and operates the countrys third-largest crude oil refine...
    Read more about this company

     

    Loyalty Specialist

    • This position would be responsible for supporting and inputting into the loyalty and payments strategy, as well as leading all operational implementation of loyalty and payment initiatives.
    • Required to lead all operation elements in line with the loyalty and payments strategy and commitments such as campaign execution, report outs, system reports, fraud management, support exco report outs, manage operational and enabling partners and CSC integration.

    The role requires a good understanding of a variety of loyalty models, systems, reporting, customer journey implications, and operation drivers within the function. 

    • Operationally support all activities in line with the loyalty and payments strategy
    • Support system integration related to loyalty and payments functions
    • Document critical processes and consistently store crucial business in a central repository. 
    • Enable robust reporting as per business needs
    • Drive customer acquisition and retention
    • Drive volume growth and retention
    • Support cost models and ROI anticipated systems and loyalty engines, as well as adjacent tools
    • Support all marketing initiatives in line with defined KPIs
    • Adherence to deadlines / timelines 
    • Manage and facilitate budget as per allocations from loyalty and payments manager

    Professional Qualification and Certifications:

    • Marketing or Business Degree 
    • 4+ years in Experience in Business Analytics, Sales & Marketing, Loyalty, Systems, Loyalty Marketing, CRM

    Work Experience:

    • Good understanding of payment and loyalty systems, as well as system integration
    • Analytical and project management skills.
    • Functional integrator with IT, finance and CSC
    • Loyalty fraud management
    • Loyalty report outs
    • Supplier management
    • Data privacy
    • Training and knowledge transfer
    • Marketing 

    Knowledge and skills requirements:

    • Ability to understand and document all payment system processes, functioning of systems and value of systems
    • Ability to project manage system deployment and new system integration such as new partners
    • Deep knowledge of fraud within loyalty and ability to implement proactive fraud management tools and processes
    • To manage payment and loyalty systems in a way that it provides fit for purpose reporting as needed by the business
    • Build, maintain and manage relationships with payments and loyalty suppliers
    • Good understanding of the loyalty market, offers, competitors, enabling systems, features and more
    • Good understanding of the payments landscape, innovations, benefits to consumers and more
    • Change management across key stakeholders like cross function teams, retailers and external parties
    • Ability to manage and integrate CRM function in line with strategic goals
    • Communication management with all relevant stakeholders such as IT, Retailers and suppliers
    • Bring in innovative operational solutions that create business efficiencies, cost savings or stronger customer experience
    • Training all relevant parties on how payments operate and loyalty program functions
    • Deep understanding of Data Privacy and related regulation and ensure integration into inhouse systems and loyalty program
    • Ability to anticipate operational risk to the business and recommend/implement mitigation plans
    • Support the execution of the Go To Market Brand Loyalty strategy, including digital, BTL and ATL tactics as required

    go to method of application »

    Contractor: Value Office Controller

    • Primarily the Value Office Controller is responsible for monitoring projects to ensure that projects create value for the business.
    • This role is a supporting resource to BU sponsors and Project Managers to ensure that all FP&A processes are adhered to for project control and to create visibility into stage gate approvals/requirements/issues in a timely manner.
    • The Value Office Controller works closely with assigned Business Unit areas to ensure that all change initiatives are captured, and business cases are created (where appropriate).

    This is a 12 - month contractor position.

    Key Performance Areas included, but not limited to:

    • Single point of contact with every project via Project Manager or Project Lead
    • Facilitates and drives stage commitments as well as Stage Gate approvals with project committee
    • Expert level of understanding the PDP and project governance
    • Advise project managers on the governance process
    • Understand the project details (scope, project manager, project intent, next milestones, project cost at completion)
    • Understand large strategic project WBS cost breakdown
    • Monitor project adherence to governance
    • Expert level of understanding of the VO tool
    • Monitor project adherence to reporting cycles by ensuring tool is updated with correct data
    • Control stage gate movements within the tool
    • Monitor deliverables produced in the tool to ensure that the project can move between the various stage gates
    • Ensure that there are stage gate documents signed off
    • A detailed understanding of all project templates in the Value Office
    • Ensure project managers are advised on appropriate templates are used in appropriate forums
    • Support project managers with logging of projects and creation of project sites
    • Facilitate project manager understanding of the tool
    • Respond to project manager queries on the tool
    • Respond to project manager queries on governance
    • Advise project managers on the project review board cadence and requirements
    • Supports Value delivery report consolidation and tracking
    • Interfaces value commitment/ performance criteria with delivery and any change plans
    • Supports with all required analysis and artefacts required for the FP&A Group as part of BU co-ordination
    • Facilitates interaction between Project Managers and Decision Support Analysts
    • Understand project risk principles
    • Understand project risk matrix and advise
    • Understand the AFE (Approval for Expenditure Process) and advise project managers

    Minimum Criteria

    Professional Qualification and Certifications:

    • Bachelor’s Degree
    • Formal project management qualifications (PMBOK or other)
    • Relevant Agile Practitioner certifications

    Work Experience:

    • Strong Project management background
    • 5+ years in a business facing role
    • 3-5 years Project Management Delivery

    Knowledge and skills:

    • Coordination & Facilitation
    • Strong communication skills and ability to negotiate with multiple stakeholders
    • Analytical and Logical
    • Financial acumen in FP&A analysis, Capex planning and AFE Reviews

    go to method of application »

    Contractor - Vendor Administrator

    The purpose of this role is to perform due diligence when onboarding new suppliers and maintaining the vendor master data in SAP and SAP Ariba.

    • Capturing data accurately and timeously. 
    • Assisting in the resolution of vendor portal queries.
    • Reviewing of Vendor documentation on the portal and maintaining compliance. 
    • Maintaining active vendor checklists and ensuring compliance to legislative requirements and maintain on the portal. 
    • Monitor and meet the vendor creation, vendor change and KYC completion KPI metric.
    • Employees that feel valued, trusted and empowered.
    • Meet and improve KYC timelines.
    • Assisting with annual audits and reporting of vendor compliance. 

    Professional Qualification and Certifications:

    • Grade 12, studying towards a relevant tertiary qualification will be an added advantage.

    Work Experience:  

    • Experience in vendor management will be an added advantage. 

    Knowledge and skills:  

    • Minimum experience MS Office Proficiency, word, outlook, excel and PowerPoint 
       

    Method of Application

    Use the link(s) below to apply on company website.

     

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