Tech-forward innovation leaders in the informal retail market. Through our FLASH Business platform, we strive to empower our Traders with a wide range of products and offer unrivalled convenience for consumers. Our retail infrastructure has enabled a money cycle thats enriching informal communities and provides a platform for safe, easy, convenient transa...
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Job Description
RESPONSIBILITIES:
- Analyse key performance metrics (CIB Ratio, Agent Tiers , active base growth) and adapt strategies to achieve and exceed targets and identify and mitigate risks.
- Vehicle management, ensure that all vehicles are regular serviced and that the vehicles are in a roadworthy condition.
- Ensure an effective route to market by implementing well-structured travel plans that provide comprehensive geographic coverage through distribution
- Maintain strong relationships with network providers in respective provinces to secure support and align on strategic initiatives.
- Develop and implement strategies to expand the reach of SIM card distribution in untapped market by growing the active agent base and going into areas that we currently have low distribution.
- Manage the operations of the Cellular counter project and ensure the effectiveness of the project in align of the mechanics.
- Training of new Mobile Units.
We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values.
Job Requirements
MINIMUM REQUIREMENTS:
- Matric
- Minimum of 5 years in the Cellular Industry
TECHNICAL SKILLS:
- Knowledge of basic accounting practice e.g. Stock forecasting
- Ability to work with data sets
- Proficient in Microsoft Word, Excel and PowerPoint
- Exposure to managing teams
COMPETENCIES / ATTRIBUTES:
- Creating and Innovating - Generate new ideas, explore possibilities, and develop effective strategies that drive innovation.
- Building Relationships - Collaborate effectively across functions, establish rapport, and influence others to achieve common goals.
- Providing Leadership - Make informed decisions, lead a team effectively, and empower individuals to perform at their best.
- Structuring tasks - Manage tasks efficiently, uphold standards, and consistently produce high-quality output.
- Adjusting to Change - Effectively adapt to new situations, embrace change, maintain a positive outlook, and seek feedback to improve.
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Job Description
Company:
A well-established brand with a global strategy, that prides itself on making people’s lives easier through frontier technology that creates enabling opportunities.
Culture:
At FLASH, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”. Our 3 values are the drumbeat of our business:
- We are all in
- We have each other’s backs
- We are brave
These values help us to make our People’s lives easier by creating a culture where people come to work because it’s a place where they can engage in meaningful work, in a supportive environment where they can be the best version of themselves and achieve the remarkable!
Job Role:
- We are looking for an enthusiastic Social Media Specialist to join our dynamic marketing team. As a self-driven and ambitious tech-savvy professional, you will serve as the primary point of contact for our online community and stakeholders. In this role, you will create, publish, and manage content across multiple platforms, analyse performance metrics, and craft strategic responses to engage with customers effectively. Working closely with the Marketing and Contact Centre teams, you will play a pivotal role in enhancing our company's digital footprint, brand visibility, and consistency in customer communication.
Responsibilities:
Social Media Strategy & Execution
- Develop and execute social media strategies aligned with broader business objectives.
- Conduct market and competitor analysis to identify trends, opportunities, and best practices for increased engagement.
- Manage both organic and paid social campaigns, including KPI tracking and adjustments to optimize performance.
Content Creation & Calendar Management
- Contribute to the development of engaging and visually compelling content for Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube, WhatsApp, and other relevant platforms by providing input, ideas, and support to the team. Develop and maintain a social media calendar, ensuring consistent and optimal posting frequency.
- Collaborate with content creators and designers to edit and finalize content for campaign needs.
- Coordinate live coverage for events or campaigns, including travel when needed.
Community Engagement & Customer Interaction
- Foster community engagement by responding promptly and professionally to comments, messages, and reviews.
- Monitor sentiment, track customer feedback, and collaborate with Customer Care on FAQs to maintain accurate and responsive communication.
- Manage closing of DM and bot-based messages on platforms like WhatsApp and other social media channels.
Performance Monitoring & Reporting
- Use analytics tools to monitor key metrics (engagement, reach, sentiment analysis) and generate insightful reports.
- Identify trends and make recommendations for campaign improvements and future social strategies.
- Support crisis communication efforts with timely, strategic responses.
Cross-Functional Collaboration & Influencer Relations
- Partner with Marketing, Product, Customer Care, and other teams to align social media efforts with business goals.
- Manage and develop influencer relationships, amplifying campaigns through partnerships and community interactions on influencer platforms.
Event Coverage & Content Innovation
- Coordinate social event coverage, capturing content to expand brand visibility.
- Stay up to date with industry trends and social media innovations to keep our approach fresh and relevant.
Additional Information
- Travel: Occasional travel may be required for event coverage, market visits, conferences, content shoots, or influencer engagements.
- Working Hours: some after-hours work may be required to manage platforms based on campaign needs.
Job Requirements
- A Degree in Marketing, Communications, Public Relations, or related field.
- 3+ years in a social media specialist or similar role, preferably within Fintech or mass-market industries.
- Strong understanding of social media platforms, trends, and best practices.
- Strong written communication for social posts, FAQs, and engagement.
- Proficiency in social media management and analytics tools (e.g., Hootsuite, Sprout Social, Brandwatch) and Microsoft Office Suite.
- Ability to guide and contribute to the development of engaging, original content and innovative campaign ideas by supporting the team with insights and direction.
Competencies / Attributes:
- Clearly articulate information and challenge ideas to drive effective communication and decision making.
- Generate new ideas, explore possibilities, and develop effective strategies that drive innovation.
- Strong customer service orientation, good judgment, and problem-solving abilities.
- Thoroughly explore and understand problems by developing expertise, adopting practical approaches and providing valuable insights.
- Collaborate effectively across functions, establish rapport, and influence others to achieve common goals.
- Meticulously handle details, meet deadlines, and follow procedures to ensure high-quality work and reliability.
- Friendly, outgoing personality and collaborative mindset.
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Job Description
RESPONSIBILITIES:
- Drafting, reviewing and assisting with the negotiation of various commercial agreements
- Providing legal advice and opinions on various matters
- Advice and assistance on effective new legislative enactments, amendments and matters affecting the fintech and payment space
- Working knowledge of technology, artificial intelligence, crypto, information security, company, tax and consumer legislation, including the National Credit Act (NCA), the Consumer Protection Act (CPA), the Protection of Personal Information Act (POPIA), the Financial Intelligence Centre Act (FICA)
- Facilitate dispute resolution and litigation process
- Mergers and acquisitions
- Management and advice regarding trademarks, copyright and design matters
- Draft, implement and maintain the necessary policies and procedures to ensure compliance with laws, regulations, industry best practice and parent-company requirements
- Pro-actively fully understand and be able to communicate and advise on pending legal changes/Acts that will affect Flash
- Working knowledge of company secretarial procedures
Job Requirements
MINIMUM REQUIREMENTS:
- Undergraduate degree (BA, BAcc, BCom or BSc)
- A post-graduate LLB
- Additional post graduate qualification in commerce and/or technology would be preferred
- Completed articles at top 5 firms
- Admitted attorney
- 4-5 years’ post qualification experience in legal, compliance and/or finance
REQUIRED KNOWLEDGE / TECHNICAL SKILLS:
- Experience in fintech, information technology, telecommunications, data protection and privacy, cybersecurity, artificial intelligence, financial services and software development
- Experience in contract drafting and negotiation
- Advisory experience
COMPETENCIES / ATTRIBUTES:
- Excellent communication
- Strategic thinking
- Negotiation skills
- Technologically savvy
- Time management skill
- Interpersonal skills
- Team player
- Building relationships
- Detail oriented
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