Job Openings at Flight Centre Travel Group

Your First-Class Employee Benefits

• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 2024!).
• Be Yourself: Thrive in a workplace that values individualism – come as you are!
• Stay Healthy: Benefit from our contribution to your medical aid and have access to Healthy Company. 

What It Takes to Be Part of Our Team

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

Job Requirements:

Education and qualification

• Minimum requirements: Matric
• Added advantage: Tertiary qualification

Experience

• SA citizen
• 4 years’ work experience/ tertiary qualification
• Travel experience advantageous
• Proven track record

go to method of application »

About You

• As a Travel Consultant for Corporate Traveller, you will provide unrivalled, dedicated and expert service to your portfolio of customers. You will be proactive in ensuring that value is shown at every possible opportunity and always act with your customers’ best interest in mind.
• You will form strong working relationships with Business Development Managers and Account Managers to ensure all customers receive exceptional and bespoke service and maximise turnover by growing your portfolio. You will stay up to date with fare details, airline information and incentives and continuously look for better fare opportunities to maximise customer savings and margin.

Qualifications

• Minimum of 5 years’ experience as a Corporate Travel Consultant
• 5 years + Experience using Amadeus
• Customer service experience
• Dynamics (Back Office system) advantageous

What's in it for you

• Generous remuneration structure and a highly competitive salary.
• Training and mentorship – you will undergo a fully supported training program and have access to ongoing mentorship and support.
• Discounted travel for family and friends booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)