RSA - Retail Travel Expert - Cradlestone at Flight Centre Travel Group

Your First-Class Employee Benefits

• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 2024!).
• Be Yourself: Thrive in a workplace that values individualism – come as you are!
• Stay Healthy: Benefit from our contribution to your medical aid and have access to Healthy Company. 

What It Takes to Be Part of Our Team

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

Job Requirements:

Education and qualification

• Minimum requirements: Matric
• Added advantage: Tertiary qualification

Experience

• SA citizen
• 4 years’ work experience/ tertiary qualification
• Travel experience advantageous
• Proven track record