B2C Luxury Travel Consultant - Kruger Specialist at African Safari Group

Key responsibilities include:

• Consult directly with clients about their Kruger safari requirements.
• Design and sell tailor-made luxury Kruger and Greater Kruger itineraries.
• Advise clients on lodges, private reserves, safari activities, wildlife and logistics.
• Explain the differences between different Kruger safari experiences and recommend the right option for each client.
• Prepare and present quotations and itineraries.
• Manage the complete sales process from enquiry to confirmed booking.
• Build long-term client relationships.
• Handle objections and confidently close high-value bookings.
• Identify upselling and itinerary-enhancement opportunities.
• Maintain current knowledge of Kruger properties and safari offerings.
• Maintain accurate CRM records and client information.
• Work collaboratively with internal teams to ensure excellent client delivery.

Requirements

• Minimum 1 year's proven experience in direct B2C sales to clients.
• Professional Kruger or Greater Kruger safari experience is essential.
• Strong practical knowledge of the Kruger region.
• Experience selling luxury safari or African travel.
• Proven ability to consult, upsell and close high-value bookings.
• Strong knowledge of Kruger lodges, private reserves, safari experiences and logistics.
• Excellent communication and relationship-building skills.
• CRM experience.
• Strong attention to detail and organisation.
• Ability to work independently in a fully remote environment.
• Genuine passion for safari and wildlife.