B2C Luxury Travel Consultant - Kenya Specialist at African Safari Group

Key responsibilities include:

• Consult directly with international clients.
• Design and sell tailor-made Kenya safari itineraries.
• Advise clients on Kenya's safari regions, lodges, wildlife and experiences.
• Help clients understand seasonal differences and safari opportunities.
• Prepare and present quotations and itineraries.
• Manage the sales process from initial enquiry through to booking.
• Build long-term client relationships.
• Handle objections and confidently close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Kenya's properties and experiences.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure excellent client delivery.

Requirements

• Minimum 1 year's proven experience in direct B2C sales to clients.
• Professional Kenya safari or Kenya-focused luxury travel experience is essential.
• Strong practical knowledge of Kenya as a safari destination.
• Experience selling luxury safari or African travel.
• Proven ability to consult, upsell and close high-value bookings.
• Strong knowledge of Kenya's major safari regions, properties and experiences.
• Excellent communication and client relationship skills.
• CRM experience.
• Strong organisation and attention to detail.
• Ability to work independently in a fully remote environment.
• Genuine passion for safari, wildlife and African travel.