Job Openings at Hollywoodbets

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for an Escalations Consultant be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
• As an Escalation Consultant, primary duties are to research and resolve customer escalations/queries received by any channel (internal/external). Communicate with customers directly to resolve issues and follow up when necessary and ensure that you identify and give feedback on any common issues and concerns. They are the owner of the query end to end.

You Bring:

• Call Centre Experience (1 year +)
• Customer Service Experience ( 1 year +)
• Knowledge of all internal processes and products

A Bonus to have:

• Degree/Diploma in related field.

What You’ll do for the Brand:

Operational Duties

• Handle incoming customer escalations/queries through any channel.
• Listen to customer concerns empathetically and professionally.
• Provide clear, concise, and accurate information to customers regarding their escalations/queries.
• Investigate and resolve customer escalations/queries in a timely and effective manner.
• Collaborate with other departments to gather necessary information and provide comprehensive solutions, which may include but are not limited to Withdrawals, Deposits, and Marketing. 
• Escalate complex or unresolved escalations/queries to the appropriate departments or managers as needed however always keeping the customer in the loop.
• Additional work items may fall within the scope outside of escalations/queries.
• Maintain detailed records of customer interactions, escalations/queries, and resolutions in the company's CRM system.
• Generate reports on complaint trends and provide insights to management for continuous improvement.
• Ensure compliance with company policies and regulatory requirements in all interactions and documentation.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Seek feedback from customers to improve the complaint-handling process and overall customer experience.
• Strive to exceed customer expectations and enhance the company's reputation for excellent service.
• Participate in training sessions to stay updated on product knowledge, company policies, and customer service best practices.
• Suggest and implement improvements to the escalations/queries handling process to enhance efficiency and customer satisfaction.
• Stay informed about industry trends and developments to provide better service to customers.
• Any other ad-hoc duties as required by management. 

What You’ll Bring to the Team:

• Customer-centric mindset
• Empathy and Active Listening
• Patience and resilience
• Reporting
• Attention to detail
• Team player with collaborate approach
• Internet betting

Apply Before 12/07/2025

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Responsibilities

Financial Metrics/Operational Duties

Risk Identification and Analysis:

• Conduct comprehensive risk assessments across designated business units (business functions such as operations, marketing, IT, customer services, and other relevant areas of business), identifying both internal and external potential risks. 
• Conduct risk assessments and evaluate the effectiveness of existing risk controls in the designated business units.
• Assist in the identification of both operational and strategic risks that could impact the Business Unit.
• Evaluate risk data and recommend improvements or mitigation strategies based on risk analysis
• Utilize qualitative and quantitative methods to assess the likelihood and impact of identified risks. 
• Stay updated on emerging risks and industry trends to proactively identify potential threats to the organization.

Risk Ownership and Monitoring:

• Monitor daily risk activities within the designated business units and ensure that any emerging risks are reported and addressed promptly.
• Regularly update the Risk Register for the assigned business units and report on risks to the Risk Manager.
• Regularly review the information held on the risk management system (LexisNexis) to identify issues with quality of the information – working with the business to improve quality and maintain accuracy.
• Perform other duties as reasonably required to support the effective management of enterprise risks and contribute to the overall success and maturity of the risk management function.

Risk Mitigation and Control Implementation:

• Collaborate with the Risk Manager to develop and implement and embed effective risk mitigation strategies into operational processes.
• Ensure that business units follow established risk mitigation and control measures, and monitor the implementation of these controls.
• Ensure that identified risks are mitigated through appropriate actions, and that the business units maintain compliance with risk management policies.
• Conduct the risk and control self-assessments (RCSA) within the business unit. Track remediation plans and agreed control improvements.
• Monitor the effectiveness of remediation plans and agreed control improvements and make adjustments as needed.
• Investigate incidents and accidents to determine root causes and develop corrective actions to prevent re-occurrence (apply root-cause analysis and other problem solving techniques). 
• Coordinate and schedule meetings, administration and support the Enterprise Risk Management Team with the development of training materials to promote risk awareness.

Governance and Compliance:

• Ensure the designated Business Units comply with gambling industry regulations, including responsible gambling practices, data protection laws, and other relevant industry guidelines and standards.
• Support the designated Business Units in ensuring compliance with all the applicable laws, regulations legal standards and guidelines.
• Advise business leadership on potential regulatory risks and compliance implications.

Reporting and Communication:

• Collaborate with designated Business Units’ stakeholders to gather and compile risk-related information (including, detailing risk activities, emerging risks and compliance status) and reports and assist in the dissemination of information as required.
• Prepare clear and concise risk reports for senior management and relevant stakeholders, highlighting key risks and mitigation plans.
• Regularly report on the risk status within the designated Business Units to the Risk Manager, highlighting key risks, mitigation efforts, and their effectiveness.
• Effectively communicate risk information to diverse audiences, tailoring the message to their level of understanding.
• Promote a positive Risk Management culture/awareness within the Business Unit.

Behavioral Skills and Competencies:

• Strong analytical and critical thinking skills to evaluate complex risks. 
• Attention to detail and accuracy in data entry and documentation, with a commitment to maintaining confidentiality and integrity of information. 
• Excellent communication and interpersonal skills to build relationships and influence stakeholders. 
• Leadership abilities to drive risk management initiatives and promote a risk-aware culture. 
• Ability to work independently and as part of a team.
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

People Management 

• Work effectively and efficiently with teams that are committed to organizational goals and initiatives.
• Identification of training as and when needed for team members.
• Adequate recognition of team member efforts and motivation of team members.
• Sustainable morale and team building. 
• Monitoring of team member productivity, punctuality, breaks and smoke breaks etc.
• Promotion of a healthy, productive and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment
• Communicate in a professional manner.  
• Conduct performance review and promote a culture of compliance and integrity within the team  

Compliance, risk, and quality

• Creating, maintaining, and enforcing company policies and procedures.
• Compliance with health and safety regulations (where applicable).
• Compliance with the relevant laws, regulations, and affiliated professional standards.
• Regular risk assessments and maintenance of the risk register 
• Intense focus on quality with regards to communication, capturing, documentation etc.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can withstand scrutiny when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS, BEE, and any other auditor/regulatory/oversight body in the normal course of business.
• Report suspicious behavior and fraud findings immediately.
• Promote declaration of all gifts.
• Promote non acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay updated with changes in the relevant industry and changes to relevant Acts/Regulations. 

Growth and new markets/products

• Source new products/innovations/robotics/artificial intelligence/predictive analysis/predictive analytics.
• Development of existing products/software.
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
• Assist with company projects or lead company projects as allocated from time to time.
• Drive continuous improvement initiatives based on industry best practices and regulatory updates.

Qualifications

• Completed Matric
• Completed Degree in Risk Management or equivalent
• Computer literate
• Valid driver’s license
• 3 – 5 years’ experience in risk management (Risk Champion, Risk Co-ordinator, Risk Specialist etc)
• Proficiency in established risk management methodologies and frameworks (e.g., COSO Enterprise Risk Management
• Framework, ISO 31000 Standard, etc.)  (Advantageous)
• Knowledge of relevant industry regulations and compliance standards (Advantageous)
• Proficiency in MS office tools – Excel, Power point, Word (Advantageous)
• Experience in using ERM software (e.g., LexisNexis) (Advantageous)
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards (Advantageous) 
• Previous experience in the online gaming industry, with a strong understanding of player behaviour and industry regulations (Advantageous)
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends (Advantageous)

Apply Before 11/30/2025

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Skill Set

• Administration

Responsibilities

• Auditing Declarations from branches on the “End of Days”.
• TUV reconciliations.
• ATM reconciliations.
• Credit Card reconciliations.
• Ithuba reconciliations.
• Deposit reconciliations.
• Withdrawal reconciliations.
• Manual transactions reconciliations.
• Auditing receivables (credit card or other).
• Any other declarations/transaction retail or ibranch.
• Perform cash counts.
• Perform audits around paperwork and daily recons.
• Ensuring shortages, a transposed onto the recovery Masterfile’s.
• Ensuring shortages are escalated and followed up with weekly.
• Collect and analyze data.
• Establish recommendations for the information collected .
• Perform research and development as required.
• Perform audits around paperwork and daily recons.
• Determine compliance with policy and procedures.
• Stock counts and fixed asset counts.
• Checking and reconciling of tickets at branch level.
• Reporting daily observations to relevant people.
• Assisting the branches and/or relevant department to clear queries.
• Reporting to management.
• Reconciliation of pastel accounts.
• Ad hoc tasks and requests.

Qualifications

• 1-2 administrative experience advantageous.

Apply Before 11/30/2025

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Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have amazing opportunities for an Athletics Club Coordinator to be based in Pretoria. Do you think you have what it takes to be our newest Purple Star?
• The position will be responsible for carrying out all administration duties related to the Athletics Club. To promote and encourage growth of the club through new member applications and participation in events. To manage the day-to-day duties involved in managing an athletics club as well as weekend events. To grow the Hollywood brand within the athletics community and ensure we are represented at both a social level and competitive level of athletics.

You bring:

• Valid driver's license.
• Athletics Experience.

A bonus to have:

• Relevant Degree/Diploma.

What You’ll Do For The Brand:

• Administrative tasks for the Club.
• Recruitm new members.
• Register members with the Hollywood Athletics Club and on the Athletics South Africa Database.
• Source races for members to participate in.
• Organise weekly Training Runs and Time Trials.
• Plan waterpoints and organise volunteers for events.
• Set up branding at all races for Club Members to sit and socialise after the race.
• Record weekly attendance and results for submission to the website. 
• Communicate with KZN Athletics regarding new members and licenses. Liaise with other coaches, race directors and clubs pushing our club and brand and integrating us into the atheltics environment. 
• Communicate with members about Club related matters. 

What You’ll Bring To The Team:

• Exceptional Interpersonal skills
• High level of accountability.
• Strong relationship management.
• Attention to detail.
• Goal orientated and results driven.

Apply Before 12/07/2025

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Responsibilities

Financial metrics

• Ensuring all supplier invoices, credit notes and payments are allocated to the correct supplier.
• All valid Tax Invoices are to be captured in Pastel before payment requisition is prepared.
• All Vat numbers need to be checked on e-filling for every new supplier.
• Ensure all company information appears on the invoice as per SARS before capturing.
• All payments to suppliers must be accompanied with a reconciliation of Pastel balance versus the amount due as per supplier.
• Ensure all payment requisitions are prepared before due date.
• Follow up with suppliers to forward invoices if these are monthly payments and that it’s close to the due date as we reduce the risk of paying interest and penalties.
• Address all supplier queries in a timely manner.
• Request BBBEE certificates from suppliers.
• Ensure all new suppliers must provide relevant information to support their banking details and provide.
• Verify banking details with the supplier telephonically.
• Ensure Supplier Age Analysis balance is reconciled to the general ledger balance.
• Monthly supplier reconciliation must be done which includes the age analysis supported by statements and reconciliations for each supplier. This must be handed over to the bookkeeper or Senior Financial Accountant before the management accounts deadline.
• All supplier queries which cannot be resolved by yourself need to be brought to the attention of the snr
  creditor’s controller, bookkeeper or Senior Financial Accountant.
• Assist BEE Transformation Consultant with BEE-related queries and follow-ups, particularly in relation to Preferential Procurement.
• Preparation of credit application forms.
• Appropriate maintenance and reconciliation of petty cash float and company credit cards.
• Preparation of monthly reconciliation of the prepayment GL account.
• Ensure all intercompany transactions have been accounted for and loan accounts are balanced.

People

• Living Hollywood values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
•  Be considered a team player who helps out rest of team when required over and above their current role.

Compliance, risk and quality

• Attendance at necessary training sessions.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records
  can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked
  work/templates/workbooks/financial models.
• Ensure the above (final version) and other documents are chronologically saved/backed up and
  appropriately named.
• Effectively deal with internal, external, SARS and BEE auditors.
• Ensure credit application forms and supplier agreements (terms, conditions, pricing, rebates, settlement
  discounts/volume discounts etc.) are retained and filed logically.

Other

• Assist with company projects as allocated from time to time.
• Assist with year-end audit files and audit queries.
• Identifying creditor-related risks and ensuring proper mitigation of these risks.
• Maintaining effective relationship and communication with Treasury team.
• Assisting with ideas on innovation and automation of Creditor-related functions.
• Any other such duties that might be required.

Qualifications

• Microsoft Office.
• Pastel Evolution or Similar Accounting Software (Advantageous).

Apply Before11/30/2025

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Skill Set

• People Management Skills 
• Problem Solving Skills 
• Time Management Skills 

Responsibilities

Financial metrics

• Processing of weekly cash book transactions and ensuring allocations are accurate and complete.
• Reviewing monthly petty cash recons.
• Reviewing of general ledgers to ensure cashbook clerk, debtors and creditors capturing are correctly allocated and VAT correctly accounted for.
• Ensuring the Cashbook Clerks, Creditors and Debtors meet their deadlines which will allow sufficient time for review of all general ledgers before the preparation of management accounts.
• Capturing of monthly routine journal entries for review by the Senior Team.
• Preparation of performance measures and supporting reports relevant to the management accounts.
• Preparation of monthly high-risk reconciliations for review by the Senior Team.
• Completion of monthly balance sheet recons for review by the Senior Team.
• With the guidance of the Senior Team, preparation of the trial balance for the monthly management accounts.
• Review monthly VAT ledger accounts, prepare output and input reasonableness schedules and VAT reconciliations which will be reviewed by the Senior Team.
• Assist the Senior Team with the requests from external auditors, internal auditors and BEE auditors.
• Assist seniors with adhoc tasks and company projects from time to time.

People

• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Be considered a team player who helps out rest of team when required over and above their current role.

Compliance, risk and quality

• Attendance at necessary training sessions.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models.
• Ensure the above (final version) and other documents are chronologically saved/backed up and appropriately named.
• Effectively deal with internal and external parties (auditors, etc) where required.

Other

• Assist with company projects as allocated from time to time.
• Assist with year-end audit files and audit queries.
• Identifying accounting-related risks and ensuring proper mitigation of these risks.
• Maintaining effective relationship and communication with Internal audit and Treasury teams.
• Assisting with ideas on innovation and automation of bookkeeper functions.
• Any other such duties that might be required.
• Special projects
• Assist as and when they arise.

Qualifications

• Minimum 1 year of Bookkeeping/ Accounting experience.
• Microsoft Office experience 

Apply Before11/14/2025

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Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• The successful candidate will envision and design motion graphics for video intros, titles and explainer videos. Integrate/composite animations into camera footage.

You Bring 

• Valid Driver’s License 
• Qualification in Graphic Design
• After Effects, Photoshop, Illustrator, Premiere Pro, Cinema 4d
• Microsoft Office (Word, Excel and PowerPoint) Possess basic knowledge of:  Video/Photography Skills , lightening , Audio recording 

What You’ll Do For The Brand:

• Create animations for event and marketing videos e.g. lower thirds, titles, explainer videos
• Edit video and record audio for animations
• Work closely with graphic designers to ensure designs are implemented to brief.
• Adapt promotional artwork for video production
• Produce creative promotional artwork
• Maintain department server order
• Create visuals for the digital marketing and social media departments (YouTube, Twitter, Facebook, Instagram and Blog)
• Continuously assess the competitor and keep up with industry trends
• Scamping of new ideas for visual representation
• Liaise with the design department to get campaign artwork
• Work closely with copy writers, designers etc., to develop content, optimize the use of each digital channel for campaign efforts and execute the campaign vision.
• Take direction from department leadership, including documenting detailed requirements, and asking questions to clarify assignments.
• Evaluate emerging technologies; provide thought leadership and perspective for adoption where appropriate.
• Contribute to brainstorming new and creative growth strategies

Apply Before12/08/2025

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• The successful candidate will be expected to create visual concepts, using computer software, to communicate ideas that inspire, inform, or captivate consumers.
• Develop the overall layout and production design for advertisements, brochures, magazines and publications, corporate reports and other marketing initiatives internally and externally. Be able to guide and mentor junior team members where necessary. Report on daily activities. 

You Bring 

• 3 – 5 years in a Graphic Designer role
• Graphic Design Skills 
• Desktop Publishing Tools 
• Layout Skills 
• Photoshop

A Bonus To Have: 

• Bachelor’s Degree in Graphic Design 

What You’ll Do For The Brand:

• Work closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team 
• Facilitate promotional activities daily 
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally 
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event 
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction. 
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions 
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks.  Visiting outlets where required 
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels 
• Provide day-to-day operational support to Area Managers 
• Daily Reports 
• Management of the team members leave, absenteeism, and attendance. 
• Management of stock (daily report on stock levels and usage) 
• Any other related duties that might be required

What You’ll Bring To The Team:

• Good communication and interpersonal skills 
• Excellent Listening skills 
• Must be result driven 
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution. 
• Strong system and sales knowledge

Apply Before12/08/2025 

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Responsibilities

Operational

• General design work (posters, flyers, merchandise and other marketing material).
• Determine the message the design should portray and work closely with the marketing function of the customer.
• Create images in line with the marketing strategy and brand strategy, aligned to internal company design preferences for customer accounts.
• Display a range of creative design techniques to materialize the concept and design required.
• Plans concept by studying information and materials to ensure all information is included.
• Liaise with the printers in terms of artwork and colors, layout, quality, paper etc.
• Approve the print run executed by the printers against the initially approved artwork.
• Achieve deadlines and working as quick and efficiently as possible.
• Updating adverts on the website and betting displays.
• Liaising with branch team leaders and managers with regards to any design work requested for their branch at customers.
• Photocopying and deep etching pictures in photoshop.
• Designing signage for customers.
• Signage application.
• Overseeing general design work.
• Review designs for errors before printing and publishing them.
• Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
• Obtain approval of concept by submitting rough layout for approval by the customer.
• Prepare finished copy and prepare final layout by marking and pasting up finished copy and art.
• Complete projects by coordinating with printing and publishing.
• Anticipate the type of design required based on past experience and feedback.

People

• Enforcing ethical, honest, transparent, fair work environment.
• Sourcing of training as and when needed for staff.
• Adequate recognition of staff efforts.
• Talent retention (through role creation, career path planning).
• Directing, supervising, managing, guiding, mentoring junior and advanced graphic designers.

Compliance, risk and quality

• Creating, maintaining and enforcing company policies and procedures.
• Ensure logical saving of all work, designs, artwork, approvals etc.
• Ensure that all artwork, designs, approvals etc are chronologically saved/backed up.
• Ensure error free designs with accurate content.
• Ensure that designs are free from racial, gender bias, derogatory, defamatory comments.

Growth and new markets/products

• Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
• Keep abreast with competitor activity, market innovation, market trends, customer trends.
• Ensure measures are put in place and steps are taken to achieve the short term, medium term and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

Qualifications

• Graphic Design Skills 
• Desktop Publishing Tools 
• Layout Skills 
• Photoshop
• Matric
• Diploma or Bachelor’s Degree in Graphic Design  (Advantageous)

Apply Before12/08/2025

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have amazing opportunities for a VAS Administrator to be based in Durban, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for providing TUV and VAS operations support to the Mobile, Retail, Stakeholders team nationally and assist the Value-Added Services department with back-end systems administration. 

You Bring:

• Call Centre/ Customer Service/Administration/Marketing Experience.

What You’ll Do For The Brand:

• Ensuring that sales figures related to all current and potential Value-added services are recorded accurately and timeously.
• Reports on TUV sales including VAS services (airtime, data, electricity, DSTV etc.) related to all stores, branches, and VAS transaction through Kazang promo devices. 
• Reporting and maintaining any internally Point of sale devices that may be used within our network for marketing and promotional purposes. This includes data top ups, sales, cash management and reconciliation.
• Assist with smooth VAS integrations in branches and Outlets, including Official roll out (Social media platforms.
• Project management of full life cycle in terms of rolling our new Value-added Services within our network from inception to production, this includes BRDs, working with various teams for integration, operational and marketing rollout. 
• Seek and build leads for new VAS opportunities. Build and maintain a relationship with relevant stakeholders. 
• Monitor distributor’s payment terms and ensure they compliant within the terms of the agreement.
• Batch creation process (Check all batches created and required documents) in accordance with the company’s internal control process and procedures.
• Assist VAS senior team with distributor documentation and all administrative functions.
• Ensuring branches are following correct cash up policies and procedures. 
• Tracking of shortages and discrepancies at branches and outlets and reconciling or reporting on them.
• Assisting with all TUV and VAS promotions, competition and campaigns.
• Assisting with branch incentive and other TUV related promotions. 
• Roll out and administration of TUV terminals (Holly POS) at branches and outlets. 
• Ensuring that all Mobile TUV and VAS terminals have sufficient credit for usage and assign credit based on approval.
• Creation of voucher batches for stakeholders Kazang, Blue Label, OneApp, A2Pay etc.
• Maintain and update outlet lists and customer information nationally.
• Assisting the Hollywood Contact Centre team and other departments with TUV and VAS related queries .
• Providing TUV and VAS support to branches and Mobile managers and Review sales with regional team.
• Checking airtime balances and topping up accounts.
• Suspension and recording of unprinted vouchers.
• Liaise and work closely with the operations, audits and finance departments.
• Co-ordinate all activities relating to TUV and VAS.
• Update TUV and VAS product training material and facilitate training and information sharing on these products 
• Provide weekend support for major events or when required and monitor company brand.
• Any additional ad hoc duties that may be required from to time.

Apply Before12/07/2025