Job Openings at Interfront SOC Ltd.

Key Responsibilities:

• Design, implement, and maintain robust network security infrastructure to protect Customer’s digital environment.
• Manage and optimize security platforms including firewalls, intrusion prevention systems (IPS), DDoS mitigation tools, VPNs, secure email gateways, and Cisco Identity Services Engine (ISE).
• Monitor network traffic to detect anomalies, investigate potential threats, and respond promptly to security incidents.
• Conduct forensic analysis and support incident response to ensure timely containment and resolution of security events.
• Ensure compliance with cybersecurity policies, ISO/IEC 27002 standards, and relevant regulatory requirements.
• Oversee the lifecycle management of digital certificates and the secure provisioning of third-party network connections.
• Manage and resolve network security requests and incidents through the Remedy system within agreed service levels.
• Maintain accurate technical documentation, configurations, and incident logs to support audits and risk reporting.
• Collaborate with internal teams to identify vulnerabilities, recommend security enhancements, and strengthen overall network defense.

Qualifications and Experience:

• Bachelor’s degree in information security, Computer Science, and/or Matric with 6 - 8 years Network Security experience.
• CCNP Security, CISSP, or equivalent industry-recognized security certifications CCNP Security, CISSP, or equivalent industry-recognized security certifications.
• Minimum of 7 years’ experience in network security engineering or a related discipline.
• Proven experience managing and maintaining enterprise-grade security infrastructure.
• Demonstrated expertise in incident response, threat mitigation, and vulnerability remediation.
• Experience working within regulated environments and adhering to cybersecurity standards such as ISO/IEC 27002.

Closing date: 16th of March 2026

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Key Responsibilities:

• Shape, design, and guide customer and user experience strategies to solve complex problems, by creating a seamless user experience.
• Combine design thinking with technical skills to build intuitive user centered products.
• Create impactful user experiences.
• Drive user satisfaction and engagement.
• Collaborate on design with the engineering teams. And all relevant stakeholders.
• Ensure that SARS’ services are structured according to the needs, expectations, and behaviours of both customers and employees.
• Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
• Translate consolidated feedback and insights into design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
• Influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions
• Lead design and engineering teams.

Process

• Research and understand the user and gather insights.
• Define the problem statement and goals.
• Design using wireframes and protypes.
• Ensure customer and user input is integrated across all business design domains.
• Develop and maintain comprehensive UX and UI design systems, as well as service design standards and principles.
• Establish effective connections between customer experience research and functional design implementation.
• Provide for digital and process-driven service initiatives with a focus on the customer perspective
• Facilitate service design sprints and co-design workshops in collaboration with internal and external stakeholders.
• Support the end-to-end management of the service lifecycle, from discovery through delivery and ongoing improvement.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Qualifications and Experience:

• Bachelor’s or Advanced Diploma (NQF 7) in UX Design, HCI, Computer Science, Public Administration, or a related field.
• 8+ years of experience in UX/UI or CX designs, with at least 3–4 years ideally at operational specialist level working in the financial services, public sector, digital government, or service design for regulated industries.
• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Must have the ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Closing date: 16th of March 2026

go to method of application »

Key Responsibilities:

• Shape, design, and guide customer and user experience strategies to solve complex problems, by creating a seamless user experience.
• Combine design thinking with technical skills to build intuitive user centered products.
• Create impactful user experiences.
• Drive user satisfaction and engagement.
• Collaborate on design with the engineering teams. And all relevant stakeholders.
• Ensure that SARS’ services are structured according to the needs, expectations, and behaviours of both customers and employees.
• Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
• Translate consolidated feedback and insights into design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
• Influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions
• Lead design and engineering teams.

Process

• Research and understand the user and gather insights.
• Define the problem statement and goals.
• Design using wireframes and protypes.
• Ensure customer and user input is integrated across all business design domains.
• Develop and maintain comprehensive UX and UI design systems, as well as service design standards and principles.
• Establish effective connections between customer experience research and functional design implementation.
• Provide for digital and process-driven service initiatives with a focus on the customer perspective
• Facilitate service design sprints and co-design workshops in collaboration with internal and external stakeholders.
• Support the end-to-end management of the service lifecycle, from discovery through delivery and ongoing improvement.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Qualifications and Experience:

• Honors or Master’s degree (NQF8) in UX Design, HCI, Computer Science, Public Administration, or a related field.
• 8+ years of experience in UX/UI or CX designs, with at least 3–4 years ideally at operational specialist level working in the financial services, public sector, digital government, or service design for regulated industries.
• At least 3-4 years’ experience in designing end-to-end business process solutions, integrating CX and UX design principles to ensure solutions are intuitive, user-friendly, and aligned with customer needs,
• Between 3-4 years’ experience in leading large complex and multi-facet design projects.
• Between 3-4 years’ experience overseeing and mentoring cross-functional teams of technical specialists, ensuring alignment between business objectives, technical feasibility, and user experience.
• Solid experience in establishing process governance framework
• Solid experience in dealing with and interacting with executive leadership within an organization
• Proven extensive business process management experience.

Closing date: 16th of March 2026