Job Openings at IQbusiness

Job Description

• We are seeking a mid-senior service designer to support the design of end-to-end service experiences—connecting what customers experience on the outside to how organizations operate on the inside.
• The ideal candidate will work across complex service ecosystems, guiding cross-functional teams through structured service design processes and ensuring solutions are operationally viable and successfully implemented.
•  If you thrive on translating customer and colleague insights into actionable solutions and enjoy working with business leaders unfamiliar with design-based thinking, this role is for you.

Key Responsibilities and Output Areas Include

Service Design & Facilitation:

• Lead and support service blueprinting and blueprint workshop facilitation.
• Develop research plans and insight reports.
• Create customer archetypes grounded in behavioral research.
• Map current-state and future-state customer journeys.
• Build ecosystem maps showing partner and intermediary relationships (preferred, but not essential).
• Develop launch and adoption plans (preferred, but not essential).

Stakeholder Engagement & Collaboration:

• Facilitate workshops with senior stakeholders and cross-functional teams.
• Communicate design concepts clearly to business leaders unfamiliar with Design-based thinking.
• Ensure solutions are operationally viable and aligned with organisational delivery.

Measurement & Analysis:

• Define experience metrics and baseline current-state performance.
• Apply strong systems thinking to connect customer actions, operations, technology, and commercial outcomes.

Key Requirements

• 2–4 years’ experience in service design (minimum 6 years in customer experience design or design experience).
• Demonstrated ability to support or lead end-to-end service design (portfolio required).
• Proficiency with core service design tools: journey mapping, service blueprinting, ecosystem mapping, and archetype development.
• Strong systems thinking and ability to connect customer, operational, and commercial perspectives.
• Ability to explain design concepts to non-design stakeholders.
• Skilled in facilitating workshops with senior stakeholders and cross-functional teams.

Nice to Have

• Experience in financial services (Insurance, Banking, Wealth, Employee Benefits), Telecommunications, or Mining.
• Experience designing services delivered through intermediaries (brokers, agents, partners).
• Exposure to complex B2B2C or B2B2E service models.

What Sets You Apart

• You understand that a service blueprint is not just a process map — it exposes where internal dysfunction creates operational pain.
• You can explain the difference between a product and a service to an executive in two minutes.
• You’ve designed for ecosystems, not just single touchpoints.
• You can hold the line on end-to-end thinking when stakeholders want to optimise in silos.

Qualifications

• Relevant qualification in Service Design, Design, Sociology/Anthropology, Human-Computer Interaction, Business, or a related field.
• Service design or CX certification is advantageous (e.g., CXPA, Service Design Network, IDEO).

Deadline:27th February,2026

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Job Description

• The Payroll Manager leads the end to end payroll function for multiple entities, ensuring accuracy, compliance, and operational excellence across both salaried and hourly based contracting payrolls.
• This role requires advanced knowledge of Sage 300, South African statutory requirements, year end processes, and strong leadership capabilities to support a multi entity business environment.
• This role reports into the Finance Manager.

Key Responsibilities

Multi Entity & Multi Payroll Leadership

• Manage full monthly payroll across multiple legal entities within the organisation using Sage People / 300.
• Oversee both salaried and hourly contracting payroll, including variable hours, timesheets, overtime, project billing, and rate changes.
• Ensure accurate processing of incentives, consultant payments, and flexible pay structures.

Statutory Compliance & Year-End Expertise

• Ensure end to end compliance with SARS requirements, including:
• PAYE, UIF, SDL
• Monthly EMP201 submissions
• Bi annual EMP501 reconciliations
• IRP5/IT3(a) certificate generation and reconciliation
• Oversee COIDA submissions, Return of Earnings (ROE), and related compliance requirements.
• Ensure adherence to BCEA, LRA, EEA, and all payroll related labour legislation.
• Ensure timely submission of information to STATSSA

Systems Management (Sage & ESS)

• Lead configuration, optimisation, and maintenance of Sage Payroll for multi entity structures.
• Manage and support the Employee Self-Service (ESS) platform including workflows, leave management, payslip distribution, and approval structures.
• Oversee system upgrades, testing, and data integrity controls.

Financial Controls & Reporting

• Manage complex GL mapping, payroll journals, and monthly reconciliations across multiple entities.
• Partner with Finance to support budgeting, forecasting, and payroll cost analysis.
• Prepare executive-level payroll reports, insights, and compliance dashboards.
• Ensure timely submission of salary and statutory payments on the banking platform.

Governance, Risk & Audit

• Maintain strong internal controls across all payroll processes.
• Lead internal and external payroll audits.
• Ensure accurate documentation, audit trails, and policy alignment.
• Ensure compliance to group internal controls

People Leadership & Stakeholder Engagement

• Lead, develop, and mentor the payroll team.
• Partner with HR on onboarding, terminations, reward cycles, and policy changes.
• Provide expert advice to senior leadership on payroll risks, compliance, and best practices.
• Build strong relationships with multiple business units, contractors, and consultants.

Qualifications and Experience

• Degree/Diploma in HR, Finance, Payroll, or related field.
• 8+ years’ experience in payroll, including senior-level or management roles.
• Experience in multi entity payroll environments.
• Previous experience in managing a payroll team
• Strong expertise in:
• Sage Payroll
• Hourly contracting payroll
• SARS statutory submissions
• IRP5/IT3(a) reconciliation
• COIDA / Compensation Fund
• ESS platforms
• Advanced Excel skills.

Skills & Competencies

• Deep knowledge of South African tax, labour, and payroll legislation.
• Strong analytical skills and financial acumen.
• High attention to detail and accuracy.
• Excellent stakeholder management and communication skills.
• Ability to work under pressure and manage complex deadlines.
• Strong governance and audit awareness.

Behavioural Traits

• High integrity and confidentiality.
• Proactive, solutions driven, and organised.
• Strong leadership and team development capability.
• Resilient and able to manage complexity.

Deadline:28th February,2026

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Role Overview

• We are seeking a Senior Product Manager to lead the delivery and lifecycle management of blockchain integrations, digital assets, and related infrastructure. This role owns the end-to-end product process—from evaluation and due diligence through to technical integration and ongoing optimisation—working closely with cross-functional teams to deliver secure, scalable, and compliant solutions.

Key Responsibilities
Product Strategy & Ownership

• Own and maintain the roadmap for blockchain integrations and digital asset support
• Identify opportunities for new blockchain networks, token standards, and asset categories
• Define evaluation frameworks covering technical feasibility, risk, and compliance
• Shape product strategy across custody models, token support, and blockchain infrastructure

Asset & Chain Lifecycle Management

• Lead token and chain listings from discovery through launch and post-launch management
• Evaluate cryptocurrencies, token models, and emerging blockchain ecosystems
• Partner with legal, compliance, and risk teams to ensure regulatory alignment
• Oversee staking, tokenisation, and wrapping mechanisms where applicable

Cross-Functional Delivery

• Collaborate with engineering on node, wallet, smart contract, and API integrations
• Translate technical and regulatory requirements into clear product specifications
• Work with design, operations, and business teams to deliver seamless end-to-end features

Risk, Security & Compliance

• Support asset risk assessment and chain due-diligence frameworks
• Ensure alignment with AML, KYC, travel rule, and data requirements
• Partner with security teams to manage vulnerabilities and ensure safe integrations

Analytics & Market Insight

• Leverage on-chain data to assess asset behaviour, fees, performance, and trends
• Use insights to improve reliability, user experience, and asset availability

Ecosystem Engagement

• Build and maintain relationships with blockchain networks, custodians, and ecosystem partners

Requirements

• 4+ years’ experience in product management within crypto, fintech, or digital asset infrastructure
• Strong understanding of blockchain fundamentals, token standards, custody models, and chain architecture
• Hands-on experience with token listings, blockchain integrations, or ecosystem partnerships
• Familiarity with wallets, nodes, smart contracts, and staking models
• Experience working with engineering teams in Agile environments
• Strong stakeholder management and communication skills
• High ownership mindset with a focus on clarity, execution, and quality
• Genuine curiosity and passion for blockchain and digital asset innovation

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Overview

• We are looking for an Administrative Support IT Assistant with 2–3 years’ experience to support day-to-day IT operations and provide general administrative assistance. This role works closely with internal teams to ensure smooth technical and operational support.

Key Responsibilities

• Handle general administrative tasks including scheduling, documentation, and reporting
• Support business analysis activities such as requirements documentation and process mapping
• Assist with project management tasks including tracking actions, timelines, and deliverables
• Maintain project, system, and asset documentation
• Support onboarding/offboarding and internal coordination

Requirements

• 2–3 years’ experience in IT support or administrative IT roles
• Basic knowledge of operating systems, office software, and hardware
• Strong organisational and time-management skills
• Clear communication and a proactive, support-focused mindset

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Job Description

• We are seeking an experienced Java Developer to join our driven team in Cape Town. This is a 12‑month contract role requiring in‑office presence three days per week.
• As part of a collaborative and high‑performing team, you will design, build, and maintain secure, scalable back‑end systems with a strong focus on payment solutions and financial transaction processing. Working at the intersection of software engineering and financial services, you’ll contribute to projects that demand innovation, compliance, and technical excellence.
• If you thrive on solving complex challenges, enjoy working alongside motivated professionals, and want to deliver systems that make a real impact, this role is for you

Key Responsibilities and Output Areas Include:

Software Development & Lifecycle Management

• Engage in the full software development lifecycle: design, development, testing, deployment, and support.
• Build and maintain back-end services using Java, Spring Boot, JPA, and Hibernate.
• Develop RESTful APIs and microservices to support scalable architectures.

Payment Systems Integration

• Implement solutions for EFT, card transactions, and ISO 8583 messaging.
• Integrate with external payment providers and internal banking systems.

Compliance & Security

• Ensure adherence to financial regulations, PCI DSS, and secure coding practices.
• Apply monitoring and controls to safeguard transaction integrity.

System Optimisation & Support

• Enhance performance and scalability of transaction systems.
• Troubleshoot and resolve production issues related to payments.

Collaboration & Delivery

• Partner with business analysts, product owners, QA, and DevOps teams.
• Contribute to agile delivery practices and ensure technical solutions align with business objectives.

Key Requirements

Experience

• 5+ years in back-end development, with exposure to financial services or banking payments.

Technical Skills

• Strong proficiency in Java (Spring Boot, JPA, Hibernate).
• Experience with RESTful APIs and microservices architecture.
• Familiarity with cloud platforms (AWS/Azure) and containerization (Docker, Kubernetes).

Domain Knowledge

• Understanding of payment systems, EFT, card transactions, and ISO 8583 messaging.
• Knowledge of secure coding practices and PCI DSS compliance.

Soft Skills

• Strong problem-solving and analytical ability.
• Ability to work effectively in agile teams.
• Clear communication with technical and non-technical stakeholders.

Education

• Bachelor’s degree in computer science, information systems, or related field.
• Relevant certifications in Java, cloud, or payment systems are advantageous.

Nice to Have

• Experience with advanced payment orchestration platforms or fraud detection systems.
• Exposure to performance tuning, observability tools, or A/B testing.
• Certifications in cloud engineering or secure software development.

Deadline:27th February,2026

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Job Description

• We are seeking Quantitative Analysts for a project within a banking client. The role focuses on the development, implementation, and monitoring of credit and operational risk models, with a strong emphasis on predictive analytics and regulatory modelling.
• Skilled professionals will apply advanced statistical techniques to large, complex financial datasets, delivering robust, well-governed models aligned to business and regulatory requirements. SAS is the primary modelling environment, with additional use of R, SQL, Python, and VBA.

Key Responsibilities:

• Develop, implement, and optimise credit risk and operational risk models, including:
• Basel II/III regulatory capital models (PD, LGD, EAD)
• IFRS 9 impairment and expected credit loss models
• Application, behavioural, and collection scorecards
• Perform statistical analysis, forecasting, segmentation, and cohort analysis across the credit lifecycle.
• Conduct data extraction, cleansing, and transformation using SAS, SQL, and supporting tools.
• Build and maintain model performance monitoring and validation metrics (e.g. stability, discriminatory power, calibration).
• Produce clear model documentation and analytical insights for internal stakeholders and clients.
• Design management information and analytical dashboards to support credit risk decision-making.
• Automate modelling and reporting processes and contribute to first-principles, innovative model development.

Requirements:

• 3+ years’ experience in quantitative analysis or statistical modelling within credit or financial risk.
• Strong hands-on experience with SAS (Base/STAT/Enterprise Guide or similar).
• Working knowledge of SQL, with exposure to R, Python, or VBA.
• Solid understanding of credit risk modelling, including scorecard development and impairment modelling.
• Exposure to banking or insurance environments and familiarity with the credit lifecycle.
• Ability to translate complex quantitative outputs into clear, business-focused insights.

Deadline:28th February,2026

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Job Description

• iqx the Technology Division of iqbusiness seeking a highly experienced AI Development Specialist to Lead the design, build, and deployment of production-grade AI solutions on Microsoft Azure. Own end-to-end delivery—from data pipelines to model deployment, ensuring security, reliability, and compliance.

Required Experience

• 7+ years in software/ML engineering, with 3+ years delivering production AI solutions on Azure.
• Proven track record of shipped solutions with architecture diagrams and runbooks.
• Expertise in RAG system design, prompt engineering, and performance optimization.
• Strong data engineering skills and secure integration patterns.
• Applied knowledge of Responsible AI principles and compliance requirements.

Core Tech Stack

• Azure AI & ML: Azure OpenAI Service, AI Studio, AI Search, Azure Machine Learning.
• Data & Integration: Data Lake Storage, Synapse/Fabric, Data Factory, Event Hub, API Management.
• Compute & Hosting: AKS, Azure Functions, App Service; IaC with Bicep/ARM/Terraform.
• DevOps/MLOps: Azure DevOps or GitHub Actions, MLflow integration, telemetry dashboards.
• Languages: Python (required), plus C#/.NET or TypeScript/Node; LangChain or Semantic Kernel preferred

Responsibilities

• Design and implement AI solutions using Azure AI services (OpenAI, AI Search, Machine Learning).
• Develop secure APIs and integrate with enterprise systems using Azure API Management and Event Hub.
• Containerize workloads and deploy to AKS, App Service, or Functions with CI/CD pipelines.
• Ensure observability, performance tuning, and cost optimization for AI workloads.
• Collaborate with cross-functional teams and document architecture, runbooks, and best practices.