Job Openings at Mastercard

Roles and Responsibilities
Client Impact

• Lead complex client engagements across a range of industries and problem statements
• Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
• Own senior client relationships from mid-level to C-suite to drive commercial success
• Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

• Guide team through complex problem solving to business-focused solutions and recommendations that drive client value 
• Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
• Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Lead on-the-job training, coaching, and mentorship to both direct and outside team members

Qualifications
Basic qualifications

• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management
• Experience leading senior client relationships 
• Deep knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities 
• Experience generating new knowledge or creating innovative solutions for a firm
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• Relevant industry expertise
• MBA or master’s degree with relevant specialization (not required)

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Responsibilities will include: 

Coordinate Internal Execution Across Teams

• Facilitate key client introductions across businesses 
• (cross-sell opportunities between Recorded Future, Risk Recong, Cyber-Consulting)
• Oversee sales enablement, especially for Services Business Leads (SBLs) 
• (sales collateral, pitch decks, training, pipeline visibility)
• Align product, sales, consulting and marketing teams around launches and revenue goals

Specialist Cyber Sales

• End-to-end ownership of sales, with focus on consulting bundles
• Recorded Future & Risk Recon referrals and lead generation for Mastercard managed Accounts

Identify issues, take improvement actions and communicate progress

• Report clearly on commercial integration progress 
• Track lead funnel health and conversion efficiency: and take improvement actions
• Advise on integration risks
• Success will be measured by sales performance, client impact, and contribution to the expansion of Mastercard’s cybersecurity solutions footprint.

Required Qualifications
Cybersecurity experience: 

• 10+ years’ work experience which includes time spent in cybersecurity consulting or technology sales, with team management responsibility.
• Industry savvy, understanding emerging cyber trends and creatively leveraging market opportunities.
• Working experience with sales of security services, consulting and/or technologies such as cyber threat intelligence, security awareness and training, cloud security, crisis and incident response management, third party risk management, threat and vulnerability management, security in disruptive technologies such AI - Artificial Intelligence, CRQ – Cyber Risk Quantification, web application firewall, and identity theft protection.

Diverse stakeholder management

• Demonstrated experience managing cross-functional initiatives and aligning diverse stakeholders toward common goals
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making and continuous improvement
• Exceptional communication skills, capable of influencing senior leaders and driving alignment without formal authority
• Track record of delivering results through structured planning, rigorous execution, and attention to detail
• Comfort navigating ambiguity and adapting quickly to evolving business priorities and market dynamics
• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations. 
• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.
• Experience in complex organization structures, managing and building effective relationships with internal and external stakeholders.

Commercial experience

• Excellent communication and presentation skills, capable of articulate storytelling and translating complex concepts into compelling narratives that resonate with clients. 
• Direct selling or customer facing experience, identifying client needs and building cybersecurity proposals.
• Ability to identify new business development opportunities and experience drafting proposals and scoping new opportunities.
• Demonstrated ability to build trust-based relationships with both mid- and executive-level clients
• NOTE: No non-competes that prevent sales interactions with clients in the financial services sector.

Preferred Qualifications

• Experience with the application of information security standards and good practices (such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA).
• Experience with payment ecosystem security: understanding of security needs for potential customers within your segment (sales territory)
• Experience in managing P&L responsibility or similar business ownership roles, with a focus on growth and profitability

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Overview 

• The Southern Africa SME – Specialist sales reports to Africa SME Division Lead.
• This position will not have direct reports, and the jobholder must be able to operate at a strategic and operational level.
• Lead accountability for developing and executing a SME Sales strategy which maximizes revenue and profit for SME products across Southern Africa in Africa Division.
• Manage and execute a strategic sales pipeline to drive growth in existing SME portfolios across Financial Institutions (FIs) and non-FIs. Identify and convert new business opportunities, develop ecosystems within the SME segment, and lead the commercialization of signed deals to ensure measurable revenue impact.
• This role will be tasked to help achieve the SME P&L objectives in those markets. The position will also be tasked to support or lead specific regional Expert Sales initiatives that support MasterCard Southern Africa business and revenue goals.
• Identifying business and product innovation opportunities from SME payment segments. 
• Providing subject matter expertise and end-to-end project management / delivery by liaising with cross- functional partners.
• Do you have a deep knowledge and understanding of Commercial Payment products and services within the SME space?
• Have you ever been into Card industry and related product/project management?
• Are you excited about bringing global products to market?
• Are you motivated to be a part of driving a world beyond cash?

Qualifications Required:

• Deep knowledge and understanding of SME products and services (SME Card), with significant experience in sales and business development within the SME space and relevant tertiary qualifications.
• Progressive business experience, with a strong track record in the payments industry and deep knowledge of consumer payments.
• Strong account management experience - ability to understand customer and constituent needs, marketplace dynamics, industry trends and the competitive landscape.
• Strong project and relationship management skills - extensive experience and a proven track record of managing simultaneous initiatives, multiple stakeholders in a multicultural environment, across multiple geographic locations, solving problems and applying effective planning skills to deliver multiple initiatives with external and internal clients.
• Strong negotiating and influencing skills, with the ability to execute through others who do not report directly.
• High preference for action - results driven and with a disciplined approach to deliver sales targets.
• Strong analytical and team working skills - ability to identify issues and proactively resolve issues directly or through escalation to appropriate Partners/stakeholders.
• Strong interpersonal and negotiation skills - excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level.