Job Openings at Oxford University Press Southern Africa

Principal Accountabilities:

Performance Monitoring

• Prepare local monthly management accounts and other financial reports.
• Assist with preparation and review group management accounts.
• Monitor financial performance across various business units and prepare regular updates and reports on financial performance.

Financial Planning:

•  Compile budgets, forecasts, and long-term financial plans.

Financial Analysis:

• Conduct detailed analysis of financial data to identify trends, variances, and key performance metrics.
• Assist in analysing business performance by gathering and organizing data to support insights and decision-making.
• Conduct margin analysis to identify trends and variances.
• Analyse cost drivers.
• Assist in assessing the financial impact of strategic initiatives.
• Provide data and analysis to support financial strategies.
• Assist in identifying operational improvements.

Financial Modeling:

• Build and refine dynamic financial models.

Financial Operations Support:

• Provide Africa Finance with relevant accruals, provisions and corrections journals.

Business Partnering and Stakeholder Engagement:

• Engage with stakeholders at all levels, building strong relationships and ensuring effective communication of financial insights.
• Support the Senior Commercial Analyst and Financial Director with ad hoc FP&A and Business Partnering responsibilities

Internal Control:

• Control environment; Identification and flagging of financial, operational and compliance business risks for implementation of appropriate applicable controls

Requirements

Qualifications and Experience

• A bachelor’s Commerce in Accounting or Finance (Honours degree in Accounting or Finance Advantageous)
• 4-5 years’ experience in FP&A financial analysis, management accounting or a related finance role
• Studying towards the ACMA, CGMA (CIMA) qualification (Advantageous)
• Advanced proficiency in Microsoft Excel for data analysis, financial modeling, and reporting.
• Strong financial modeling skills, including scenario analysis and valuation techniques.
• Experience in budgeting and forecasting, with the ability to manage and improve planning processes.
• Working knowledge of SAP for financial data extraction and reporting.
• Proficiency in Business Intelligence (BI) tools such as Qlik Sense, Power BI, or similar platforms for data visualisation and performance tracking.

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Principal Accountabilities:

Customer Relations Management

• Build trusted advisory relationships with digital product and platform customers and key stakeholders to fully understand the customer’s business strategy and success metrics.
• Be an advocate for OUP digital product and platform customers to ensure they get the most value from our service and product usage.

Customer success journey mapping

• Plan, manage and track the onboarding, adoption, support and retention processes for multiple digital products and platforms.  
• Monitor the digital customer journey through trials and sales and suggest continuous improvements.

Cross-functional engagement

• Communicate with internal stakeholders, including Product, Sales, Marketing, and Customer Services to ensure a positive experience at all stages of the customer journey.
• Collaborate with the Sales and Marketing teams to suggest opportunities and strategies to convert leads and retain, or cross-sell and up-sell digital products and platforms.

Sales technology tools administration

• Assist the Sales team by helping with general Salesforce and other sales technology administration, including data analysis and reporting. 

Training

• Provide in-person, face-to-face and virtual training to the Sales team to use Salesforce and other sales technology effectively in line with specific requests and general business tasks

Strategy and problem solving

• Drive continuous use of Salesforce and other sales technology in line with Sales’ best practice and processes.
• Contribute to Salesforce and other sales technology future-facing changes and improvements.

E-vendor query support and management

• Be the first point of contact for our e-vendor queries to manage requests internally and ensure that requests are actioned.

 Qualifications and Experience:

• A bachelor’s degree or equivalent (NQF 7) in Education, Communication, Sales, Marketing or related fields with an interest in EdTech
• Minimum of 2 years’ experience working with digital products and platforms, and related customer support. Experience working with digital educational resources advantageous.
• Minimum of 2 years’ experience in managing customer relationships and CRM systems. Salesforce experience advantageous.
• Minimum of 2 years’ experience in creating and managing digital customer success processes and resources
• Proven experience in managing complex projects
• Knowledge of the South African schools, HE & TVET markets advantageous

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Principal Accountabilities:

Lead the preparation of internal and external financial reports and statements

• Oversee and timely execution of month-end and year-end closing processes in alignment with group policies and procedures.
• Coordinate and deliver all statutory and regulatory reporting requirements across markets.
• Maintain high standards of quality control over financial transactions, reporting outputs, and the underlying processes that support them.
• Ensure the accuracy and integrity of all finalised and submitted financial reports.
• Provide oversight of accounting activities across all relevant departments to ensure consistency and compliance.
• Utilise key performance indicators (KPIs) to monitor and enhance operational efficiency, accuracy, and regulatory compliance.

Drive the standardization and continuous improvement of financial operations processes and procedures by: 

• Reviewing, updating, and documenting current process maps to ensure clarity and consistency.
• Conducting ongoing evaluations of Standard Operating Procedures (SOPs) to align with evolving business needs.
• Leveraging technology and automation to streamline routine tasks and enhance operational efficiency.
• Monitoring key performance indicators (KPIs) and delivering regular insights and recommendations to the Finance Director.
• Leading regular reviews of financial operations to identify improvement opportunities and ensure best practices are maintained.
• Control environment; Identification and flagging of financial, operational and compliance business risks for implementation of appropriate applicable controls

Financial Statement Preparation & Review:

• Prepare and review all financial statements for submission, ensuring accuracy and completeness.
• Ensure all submissions comply with applicable financial reporting frameworks for each territory and are delivered within required timelines.

Regulatory Compliance:

• Ensure full compliance with financial regulations across all jurisdictions in which the company operates.
• Coordinate and manage the timely delivery of annual external audits across territories.
• Lead internal audit processes, ensuring satisfactory or higher audit outcomes.

Internal Controls Management:

• Strengthen and maintain the internal control framework to address operational risks and ensure the integrity of the accounting function within Africa Finance.
• Ensure Delegation of Limits of Authority (DLA) is current and consistently implemented across all territories.
• Align and update business policies and procedures in accordance with the DLA.
• Ensure the Chart of Accounts is accurately maintained and updated in a timely manner.

Team Leadership & Development:

• Set clear roles, responsibilities, and performance goals aligned with organisational objectives.
• Invest in team development through training, cross-functional learning, and continuous improvement initiatives.
• Foster a culture of accountability by assigning clear deliverables, adhering to performance review processes, and promoting ownership.

Requirements

Qualifications and Experience

• CA (SA), ACCA, CIMA qualified
• Minimum of 5 years managerial experience in financial operations or shared services
• Global finance experience will be advantageous
• Proven ability to design, implement, and improve standardized processes across multiple business units or regions.
• Proficiency in SAP (or similar) and workflow automation tools.
• Skilled in managing relationships with internal customers, vendors, and external partners.
• Experience in defining and managing SLAs, KPIs, and performance metrics for finance operations.