Job Openings at Rectron South Africa

Job Description

• The main purpose of the job is create and drive Go-To-Market-Strategy, identify new business opportunities including new markets, growth areas, trends, customers, products, services, and guides long-term objectives to meet business needs and requirements.

Primary Objectives:

• Responsible for the performance and development of sales staff
• Assist Sales staff with proposals and presentations
• Lead, train & develop the sales team to maximize product/services penetration into all accounts
• Extend the existing customer base
• Total focus on excellent customer service
• Maintaining contact with clients (travel when required) to ensure high levels of client satisfaction. Specific focus on strategic clients
• Align all sales resources to reach customers to ensure consistent engagement and achievement of the agreed sales goals (this includes Revenue, GP, Margin Contribution, Customer breadth and Product Ranging).
• Lead, Motivate, develop and select a diverse sales force in your region. Making sure that the sales force is adequately trained, coached and guided to achieve goals and maximum potential.
• Project a positive image of the company in the competitive market & with valued
• customers.
• Develop new business and expand existing business streams in new and emerging markets.
• Identify customers’ needs and convert them into committed clients.
• Hold regular meetings with the sales team to review performance, communicate and organize training programs.
• Effectively communicate with the Sales team to achieve set objectives and deliver on turnover and margin requirements.
• Work with channel partners, to understand market changes and demands.
• Effectively work with product managers to promote sell out
• Meet and exceed targets and KPI’s set by Rectron and Vendor
• Strategically lead and manage end-to-end pipeline development to ensure alignment with organizational goals.
• Drive the planning, execution, and optimization of pipeline initiatives to support business growth.
• Manage and maintain internal systems and integrated Vendor systems
• Create, execute, communicate and drive Go-To-Market strategy
• Reporting Management
• Price List Management
• Maintain Vendor Engagement
• Certify on solutions managed. Obtain product and licensing knowledge on solution.

Education/Qualification, Skills and Experience

Education/Qualification

• Matric or equivalent
• BCom / Business Science, BA business management or equivalent

Skills & Competencies

• Detailed understanding of turnover and profitability, sales cycle and key products
• Strong business acumen
• A high level of communication skills, both written and oral.
• A high level of interpersonal skills.
• Leadership skills
• Excel Skills
• Ability to plan and delegate assignments
• Strong presentational skills
• Excellent business acumen.
• Thorough knowledge of the vision, mission and strategy development of Rectron
• Networking skills.
• Ability to think beyond the immediate perceived requirement of the customer.
• Problem solving
• Decision making

Experience (experience required for the job)

• Minimum of 3 – 5 years in a Product Management role
   

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Job Description

• The role of the Internal Account Manager – Evar is to ensure that the sales process is managed from the initial enquiry through to delivery.  You are responsible for ensuring that all quotes are done timeously, orders processed, all queries dealt with and resolved with feedback to the partner.  You will be required to manage the team pipeline daily with regular updates given to stakeholders.
• Internal Account Managers are responsible for communication specials, launches and events to the partners base and ensuring exposure of all our brands to the right partners.
• The Internal Account Manager – Evar will manage Rectron’s strategic partner base, the job requires that you form a strong partnership with an External Account Manager to drive key strategies and meet Rectron’s overachieving targets

Outputs and Responsibilities:
Customer Base

• Managing the assigned customer base, building strong relationships and driving key product lines
• Assisting with ALL customer enquiries when needed
• Contact details to be updated on Customer Base and on ERP system
• Managing the credit limit available and cover where needed.
• Ensure that accounts are current and queries resolved
• Signing up new customers that meet the criteria
• Daily pipeline management

Sales and Pipeline Management

• Accurately process purchase orders on Rectron’s ERP system. Read customer requests carefully, ensuring that quotes are done quickly and accurately
• Ensure month on month growth in partner base across all brands
• Keep client updated on order status
• Ensure that components processed are correct and compatible
• Ensure that the team pipeline is accurately up to date and maintain pipeline coverage in order to achieve monthly sales targets
• Work with the Rectron Product Management team to identify opportunities for growth across all Rectron brands

Query Management

• Should there be any queries on orders by partners, ensure that queries are raised with the correct department as quickly as possible and then providing all stakeholders with the necessary feedback

Knowledge

• Maintain a good level of knowledge across all Rectron product and solution offerings
• Online training must be up to date and completed when required
• Attending scheduled internal and external training sessions when needed (after 17:00 or weekends if needed)
• Share knowledge within the team using internal tools

Communications

• Communicate in a clear and professional manner both internally and externally
• Ensure that all quotes are responded to within the Rectron SLA time frame
• Proactively communicate status updates to resellers, especially in times where there might be a delay in operations
• Clear communications with internal stakeholders (Product Managers, Warehouse, Admin etc.)
• Proactively keep your Sales Manager up to date with regards to your pipeline

Negotiating

• Preparation and planning skills
• Knowledge of the subject matter being negotiated
• Ability to think clearly and rapidly under pressure and uncertainty
• Ability to persuade others

Skills and Competencies (general job knowledge and skill sets)

• Planning and organising
• Situation analysis
• Effective communication skills – telephone etiquette
• Ability to work under pressure
• Time management
• Professional and positive acumen
• Proactive and motivated
• Expectation management

Education/Qualification, Skills and Experience
Education/Qualification

• Minimum: Matric or higher education preferably Sales/IT qualification

Experience (experience required for the job)

• At least 2 years’ experience in an IT sales environment
• Proficiency in using Microsoft suite applications
• Relevant brand knowledge and excellent communication engagement
• Business acumen refers to a high level of alertness to the business landscape
• Strong customer relationships
• Self-motivated and driven to go beyond the sales targets given