Job Openings at SafetySA

Key Responsibilities:

• Facilitate accredited and non-accredited ISO 14001 and ISO 45001 training programmes.
• Prepare training materials, learner guides, assessments, and supporting documentation.
• Conduct learner assessments and moderation activities in line with accreditation requirements.
• Ensure compliance with Quality Management System (QMS) requirements and accreditation standards.
• Maintain accurate learner records, attendance registers, assessment documentation, and reports.
• Provide technical guidance and support to clients regarding ISO management systems.
• Continuously update technical knowledge to remain aligned with industry developments and legislative requirements.
• Support business development initiatives through technical expertise and client engagement.

Training Facilitation

• Facilitate Environmental Management Systems (ISO 14001) training programmes.
• Facilitate Occupational Health and Safety Management Systems (ISO 45001) training programmes.
• Deliver training interventions in classroom, virtual, and on-site environments.
• Adapt training methodologies to accommodate different learning styles and audience requirements.
• Ensure learner participation, engagement, and comprehension throughout training sessions.
• Maintain a professional learning environment that promotes knowledge transfer and competence development.

Assessments and Moderation

• Conduct learner assessments in accordance with accreditation requirements and company procedures.
• Evaluate learner portfolios and assessment evidence accurately and fairly.
• Conduct moderation activities where required.
• Provide constructive learner feedback and support learner development.
• Ensure assessment and moderation records are maintained and stored appropriately.

Quality Assurance and Compliance

• Ensure compliance with accreditation body requirements and company quality standards.
• Maintain training documentation and records in accordance with QMS requirements.
• Participate in audits, verification activities, and continuous improvement initiatives.
• Ensure all training activities align with applicable environmental and occupational health and safety legislation.
• Support the development and improvement of learning material and assessment tools.

Client and Stakeholder Engagement

• Build and maintain professional relationships with clients and stakeholders.
• Provide technical advice relating to ISO 14001 and ISO 45001 requirements.
• Respond to client training and competency development enquiries.
• Represent the organisation professionally at client sites and industry engagements.
• Promote a positive client experience and contribute to customer satisfaction.

Administration and Reporting

• Complete all required training administration accurately and within required timeframes.
• Prepare training reports, assessment reports, and attendance records.
• Maintain training schedules and learner records.
• Submit required documentation to the relevant departments and stakeholders.
• Assist with training planning and coordination activities as required.

Requirements

Qualifications:

• Grade 12 (Matric).
• Diploma in Safety Management or equivalent qualification.
• Accredited ITIS / Train-the-Trainer qualification.
• Registered Assessor.
• Registered Moderator.
• ISO 14001 and/or ISO 45001 Lead Auditor qualification will be advantageous.
• Additional ISO Management System qualifications (e.g. ISO 9001) will be advantageous.

Experience:

• Minimum 3 years' experience facilitating ISO-related training programmes.
• Minimum 5 years' practical industry experience within Environmental Management Systems (ISO 14001) and/or Occupational Health and Safety Management Systems (ISO 45001).
• Experience conducting assessments and/or moderation activities.
• Experience in ISO implementation, auditing, or management system development.
• Experience delivering training within corporate, industrial, manufacturing, mining, construction, or similar environments will be advantageous.
• Experience interacting with clients and stakeholders in a professional consulting or training environment.

Skills:

• Excellent presentation and facilitation skills.
• Strong verbal and written communication skills.
• Assessment and moderation skills.
• Strong report writing and documentation skills.
• Excellent planning and organisational skills.
• Ability to adapt training methods to different learner needs and audiences.
• Strong time management and prioritisation skills.
• Problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Client relationship management skills.
• Computer literacy with proficiency in Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams.

Knowledge:

• ISO 14001 Environmental Management Systems.
• ISO 45001 Occupational Health and Safety Management Systems.
• Environmental legislation and compliance requirements.
• Occupational Health and Safety legislation and compliance requirements.
• Adult learning principles and training methodologies.
• Learner assessment and moderation principles.
• Quality Management Systems.
• Risk management and continual improvement principles.
• Auditing principles and management system implementation.
• Accreditation and compliance requirements relevant to training providers.
• Microsoft 365 applications and digital learning platforms.
• Company products, services, policies, and procedures.

Other Requirements:

• Valid driver's licence.
• Own reliable vehicle.
• Travel is a condition of employment.
• Willingness and ability to travel locally, regionally, and nationally, including overnight stays where required.
• Fluent in English (written and spoken).
• Proficiency in one or more additional South African official languages will be advantageous.
• Ability to facilitate classroom, virtual, and on-site practical training interventions.
• Ability to work occasional evenings and weekends to meet operational and client requirements.
• Professional appearance and conduct when representing the organisation.
• Commitment to ongoing professional development and continuous learning.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to Employment Equity candidates.

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Responsibilities:

• Identify and pursue business opportunities aligned with NQA Africa’s growth strategy. 
• Build and maintain long-term relationships with key stakeholders and customers. 
• Meet or exceed sales targets and business development KPIs. 
• Work cross-functionally with marketing, operations, and technical teams to develop integrated solutions. 
• Apply SafetySA’s values in all business dealings and client engagements. 
• Ensure compliance with internal frameworks, legal requirements, and customer contract terms.

Duties of the Job:

• Market Research: Conduct research to identify new markets and customer needs.
• Strategic Planning: Develop and implement growth strategies focused on financial gain and customer satisfaction.
• Client Relationships: Build and maintain long-term relationships with new and existing clients.
• Sales Management: Oversee the sales process, including preparing sales contracts, ensuring adherence to legal guidelines, and providing after-sales support.
• Collaboration: Work closely with the sales, marketing, and product development teams to align strategies and achieve business objectives.
• Performance Monitoring: Track and analyze sales performance, providing regular reports to senior management.
• Negotiation: Negotiate contract terms with clients to ensure mutually beneficial agreements. 

Reporting Processes:

• Weekly reporting to Head of Sales on pipeline activity, deals closed, and client feedback.
• Monthly KPI performance reporting via CRM/Sales Dashboard.
• Contribute to quarterly sales forecasts, market trend analysis, and strategic business development plans.
• Customer engagement reporting in accordance with CRM protocols.
• Version control and document storage in line with company SOPs.

Health, Safety & Compliance:

• Adhere to all SafetySA safety protocols, risk controls, and ethical standards.
• Report any client concerns or risks that may impact compliance or service delivery.
• Complete all mandatory HSE and compliance training.

Requirements

Qualifications:

• Bachelors Degree or Diploma in Business Management, Business Administration, Marketing, Risk Management, Compliance or Economics (required)
• Postgraduate Degree or Diploma (Honours and Masters included) in the above mentioned disciplines (advantageous)
• SAMTRAC or NEBOSH General certificate (advantageous)
• National Certificate in OHS and ISO 45001 of international safety management systems (advantageous)

Experience:

3-5 years of relevant experience in:

• Proven Sales Track Record in identifying and persuing business opportunities aligned with a corporate growth strategy
• Strategic Growth with a history of developing and implementing growth strategies focused on financial gain and customer satisfaction
• Relationship Management with extensive experience building and maintaining long-term relationships with key stakeholders and customers (CRM)
• Sector Expertise with experience in supporting customer acquisition and retention across high-impact sectors
• Sales Leadership with experience overseeing the full sales process, including contract preparation and after-sales support

Skills:

• Negotiation: Ability to negotiate contract terms to ensure mutually beneficial agreements.
• Strategic Planning: Competency in market research and identifying new market opportunities.
• Analytical Ability: Skill in tracking and analyzing sales performance and market trends to provide reports to senior management.
• Cross-functional Collaboration: Ability to work effectively with marketing, operations, and technical teams to develop integrated solutions.
• Technical Proficiency: Proficiency in using CRM systems and sales dashboards for KPI reporting and customer engagement tracking

Knowledge:

• Market Intelligence: Understanding of market research techniques to identify customer needs and new markets
• Compliance & Legal: Knowledge of legal guidelines regarding sales contracts and internal compliance frameworks.
• Safety Protocols: Understanding of HSE (Health, Safety, and Environment) protocols and risk controls.
• Business Operations: Familiarity with Standard Operating Procedures (SOPs) and version control for document storage.

Other:

• Commitment to weekly and monthly reporting cycles regarding pipeline activity and deal closures
• Adherence to high ethical standards and the reporting of risks that may impact service delivery
• Willingness to carry out other reasonable duties or projects as directed by management
• Own vehicle and drivers license, willing to travel around SafetySA offices within the province, unless required otherwise

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability 
• Preference will be given to Employment Equity candidates