Job Openings at takealot.com

Who We're Looking For:

• Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

This position reports to the Head of TDT

Your responsibilities will include: 

• Initiating and implementing continuous improvement projects across the TDT network to improve efficiency and reduce cost;
• Operationalizing new business development initiatives within the TDT network;
• Support with developing and/or improving the health and safety plans, programmes and procedures in the TDT network;
• Auditing operational teams against approved systems;
• Coordinating changes required in the Takealot Pickup Point network in support of business expansion;
• Investigating, establishing and implementing standardized resources across the TDT network;
• Working cross functionally with internal and external stakeholders to optimise total delivery lead-time and logistics cost; and
• Active Stakeholder Management by ensuring clear communication channels are maintained between all parties involved in improvement projects.

Attributes required:

• Logistics supply chain experience;
• Ability to work collaboratively with internal and external stakeholders;
• Ability to interpret complex operational environments, identify problem areas and project manage the implement of leading edge solutions;
• Quantitative analytical capability, with a strong grasp of management and cost accounting principles and metrics;
• Good leadership and team development skills; and
• High degree of personal motivation and resilience.

Qualifications and Experience: 

• BEng Industrial or Logistics degree
• Minimum 3 – 5 years within Logistics / Supply Chain
• Sound operational background within logistics management
• Proven track record of success in delivering projects against operational and profit targets
• Experience of managing both internal and external stakeholders

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Your responsibilities will include:

• Monitoring the TDT hub and 3PL performance by performing daily inspections
• Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
• Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceeded
• Being point of contact for Customer Service, TDT delivery hubs and 3PL's, ensuring query resolution
• Report generation, so that hubs, the hubs' franchisees and couriers are aware of their current performance
• Data capturing into the respective systems to ensure business and customers are up to date with deliveries
• Quality control of data
• Other duties and tasks as assigned

Competencies/Skills

• Ability to read and write in English and interpret written instructions
• Confidence in sharing information and providing feedback
• Solid communication
• Good working knowledge of internet browsers, MS Excel (advanced) and MS Outlook
• Basic math skills and sound mathematical reasoning
• Must have an organised approach to task completion and great attention to detail
• Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
• Able to communicate with all levels of management
• Strong organisation skills
• Demonstrated ability to effectively complete work records with strong attention to detail.
• Ability to read and interpret data and draw valid conclusions
• Ability to work in a fast-paced environment
• Must be able to work weekends and overtime as required

Qualifications & Experience:

• Matric (Grade 12)

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Your responsibilities will include:

• Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.

Supporting the customer service & buying teams in resolving:

• Customer order queries;
• Complaints and associated resolution, including root cause analysis;
• Supplier delivery issues & queries.
• Ensuring customers receive their orders on time, according to expectations, and that they are proactively updated and communicated to on the status and any changes to their orders.
• Management of all assigned Inbound queries
• Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date
• Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders.
• Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time.

Attributes:

• Solutions-oriented, can-do attitude; self-motivated
• Strong organisational & prioritisation skills
• Attention to detail
• Excellent communication skills, both written and spoken
• Ability to interact with internal & external stakeholders at all levels
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems

Qualifications:

• Matric
• 2-4 years relevant industry experience
• Competency in MS Office packages
• Relevant tertiary qualifications a plus

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Your responsibilities will include:

• Generate, maintain and distribute forecasts for replenishment items including seasonal trends and promotional plans based on respective portfolio 
• Manage stock levels in line with model stock requirements through the implementation of accurate min/max levels, safety stock, relevant ADU horizons and related demand signals.
• Ensure availability across all locations through effective use of just in time ordering, MOV’s and SIBT management. 
• Conduct root-cause analysis on stock-outs and overstocking, and drive corrective actions with supply chain and commercial team 
• Report on and review supplier lead times, fill rates, and order accuracy, and implement action plans to improve performance. 
• Manage planning parameters in ERP or planning systems, including supplier lead time updates, and replenishment frequencies based on performance. 
• Proactively manage constraints like DC capacity and delivery schedules. 
• Drive continuous improvement initiatives to enhance replenishment efficiency, planning accuracy, and supplier collaboration.
• Benchmark replenishment KPIs against industry standards and internal targets (e.g., fill rate, inventory turnover, stock availability). 

Attributes:

• Commercial acumen with the ability to balance cost, service, and inventory trade-offs. 
• Strong collaboration and influencing skills to work cross-functionally with buying, merchandising, warehousing, and suppliers. 
• Resilience and adaptability in managing shifting priorities, especially in a high-SKU, fast-turn environment.
• Analytical and statistical thinking with a grasp of planning algorithms, demand variability, and supply constraints. 

Qualifications and Experience:

• BCom / BTech / NDip (Commercial, Engineering or similar degree)
• Minimum of 2 years’ experience in Supply Chain, analytics, or planning in relevant industries.
• High level of proficiency with MS Office packages with proven advanced proficiency in Excel
• Experience in the retail industry is beneficial
• Experience with ERP systems or planning software (e.g., SAP, Oracle, Blue Yonder, Relex, Netstock) highly advantageous
• Familiarity with inventory planning concepts such as ABC/XYZ classification, service level planning, and demand variability analysis.
• Exposure to collaborative planning with suppliers is a plus.

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Key responsibilities:

• Develop a comprehensive personal care strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings.
• Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand. 
• Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover etc.).
• Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs.
• Develop a promotional programme, source great deals and manage site merchandising for the department.
• Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and help resolve any customer complaints.
• Manage stock and availability (including replenishment orders, stock cover).
• Deliver on customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed etc.

Attributes required:

• Solutions-oriented, can-do attitude; self-motivated.
• Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem.
• Strong product and buying planning skills.
• Ability to manage priorities according to clear prioritization and structured planning.
• Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus).
• Comfortable with change and excellent team player.
• Passionate about the beauty and personal care industry and the potential of e-commerce.
• Understanding of the key business drivers within online retail.
• Entrepreneurial/commercial mindset.

Qualifications and experience:

• 5 years related retail buying / commerce / e-commerce experience.
• National Diploma / Bachelor's Degree (Business Science or Commerce degree preferable).
• If the Degree / Diploma qualification requirement isn't met, at least 8 years related retail / commerce / e-commerce experience will be required.
• Strong commercial acumen.
• Existing industry networks a significant plus.

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Your mission, should you choose to accept it: 

• Cloud Infrastructure Management: Design, implement, and manage scalable and resilient infrastructure using AWS services like EC2, Lambda, Aurora RDS PostgreSQL, and DynamoDB.
• Container Orchestration: Deploy, manage, and scale applications in Kubernetes.
• Monitoring & Observability: Set up and maintain comprehensive monitoring using Grafana Cloud, Mimir, Loki, Tempo, and OpenTelemetry.
• CI/CD Integration: Automate deployments with robust CI/CD pipelines. Familiarity with tools like GitHub Actions and AWS CodeBuild is essential..
• Log Management & Analysis: Utilize tools like OpenSearch/Elasticsearch and Loki for log analysis and troubleshooting.
• Scripting & Automation: Develop scripts and tools using Python and Golang to automate tasks and processes.
• Database Management: Manage and optimize data workflows across databases like Aurora RDS PostgreSQL and DynamoDB.
• Stream Processing: Work with Kafka for real-time data processing and integration workflows.
• Incident Management: Participate in on-call rotations, providing expertise in incident resolution and system troubleshooting

The skills we need:

• AWS Expertise: An understanding of AWS services and cloud architecture best practices.
• Kubernetes Proficiency: Hands-on experience in deploying and managing Kubernetes clusters.
• Programming Skills: Proficiency in Python and Golang for automation and development.
• Observability Tools: Experience with Grafana, OpenTelemetry, Mimir, Loki, and Tempo.
• Database Technologies: Knowledge of OpenSearch/Elasticsearch and Aurora RDS PostgreSQL.
• Streaming Platforms: Practical experience with Kafka for data stream processing.
• Infrastructure as Code (IaC): Use tools like Terraform or CloudFormation to manage AWS resources as code.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and within a team in a fast-paced environment.
• Passion for continuous learning and staying updated with industry trends.

Nice to have:

• Experience with NoSQL, PostgreSQL, DynamoDB, Elasticsearch
• Experience with common web stack applications (nginx, tornado, FastAPI)
• Experience with messaging platforms (Kafka, Kinesis, SQS, SNS)
• Experience with Google (GCP, Firebase)

Qualifications & Experience: 

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and 3 years of hands-on experience in a DevOps or Site Reliability Engineering role is required.
• In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years experience in a software/technology environment.
• Certifications in AWS or Kubernetes are advantageous.
• 3-5 years of hands-on experience in a DevOps or Site Reliability Engineering role.
• 2 - 5 years of experience in Python and Golang for automation, scripting and development
• AWS Expertise: 3 years comprehensive experience with AWS services, including EC2, Lambda, DynamoDB, and Aurora RDS PostgreSQL and AWS OpenSearch.
  Ability to design and manage scalable and resilient cloud architectures.
• Kubernetes Proficiency: 3 years hands-on experience with deploying, managing, and scaling applications in Kubernetes environments. Practical experience with Helm and ArgoCD
  Understanding of containerization concepts and tools like Docker/Podman.
• Infrastructure as Code (IaC): 3 years experience with IaC tools like Terraform or CloudFormation to manage and automate cloud resources effectively. CloudFormation is preferential. 

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Your mission, should you choose to accept it:

• Take ownership, build and maintain our bleeding edge mobile e-commerce iOS application.
• Migrate the existing Objective C app to Swift
• Design, develop and test code written in Objective C/Swift.
• Apply best practice and ensure stability and security of the applications.
• Monitor and profile application performance.
• Take part in daily standup, with the ability to manage time and workload effectively.
• Collaborate with creative, content and engineering teams to design and develop a world-class iOS mobile application.
• Publish applications to the Apple App Store

The skills we need:

• Strong programming fundamentals.
• Experience architecting, developing, testing and maintaining iOS mobile applications.
• Experience with network requests to RESTful APIs (JSON) using best practice.
• Full understanding of the iOS application, view-controller and tableview life-cycles.
• Demonstrated best practices in the implementation of SwiftUI.
• Appreciation of iOS-specific asynchronous processing techniques.
• Knowledge and Appreciation of iOS user experience design patterns.
• Experience using GIT version control.
• Experience developing in an Agile team environment
• Be accountable, engaging and inventive.
• Work alongside a QA engineer regarding testing and product finalisation.

Nice to have:

• Experience with Figma and Miro.
• Experience with Google Maps, Firebase & Braze.
• Any Android experience.

Qualifications & Experience: 

• Information Technology or Computer Science Degree or equivalent of 5 years relevant experience. 
• Minimum 3-5 years of experience