Job Openings at The Prestige Cosmetics Group

KEY RESPONSIBILITIES

Provide Support to Brand Strategy and Development 

• Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times
• Assist the Marketing Manager to adapt global strategies to suit the local market and to meet the retailer’s expectations while fully adhering to all international brand rules and guidelines
• Assist the Marketing Manager to develop and present brand strategy to retailers at seasonal strategy sessions
• Liaise with senior marketing and other managers to understand marketing goals
• Present marketing and branding ideas to senior managers
• Ensure compliance with relevant legal requirements

Sales Performance

• Regularly review business performance to ascertain challenges and opportunities
• Assist in the management of inventory to ensure brand stock levels in house meet both the brand and organisational requirements
• Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches)
• Assist in the management of new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period
• Engage in research to gain relevant information including but not limited to competitors, pricing and target markets

Stakeholder engagement and management

• Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
• Work with stakeholders to gain maximum exposure for the brand
• Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage

Budget and financial responsibilities

• Allocate resources and work with others to ensure specified budgets and ROI requirements are observed

Marketing/Brand Support Functions

Systematically develop processes that provide relevant information and support to the Marketing Manager, including but not limited to:

• Inventory review and reporting
• Monthly brand reporting
• Retailer sales performance and stock reporting
• Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous
• Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms
• Timeous and accurate management of price increases as required
• Ensure all documents are accessible at all times
• Deliver within set deadlines
• Provide optimum service levels to all stakeholders internally and externally
• Manage customer and consumer queries professionally to achieve a positive outcome
• Assist with project-based assignments set out by the Marketing Manager to gain knowledge and practical experience in development-focused tasks
• Track competitor activity monthly and gain learnings from analysis
• Spend time in-store to obtain trade experience/knowledge and gain customer insights

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Business/Marketing degree
• Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes)
• 2 - 3 years brand/marketing experience
• Cosmetics industry experience in the luxury sector is advantageous

go to method of application »

KEY RESPONSIBILITIES

SALES AND CUSTOMER EXPERIENCE

• Demonstrate and provide information on specific products
• Lead customers to closing the sales deal at specific cosmetics counters
• Achieve unit sales targets
• Provide feedback on sales/customer related issues or concerns timeously
• Create awareness of the products through demonstrations and distribution of samples
• Provide an exceptional and consistent client experience to all clients
• Build relationships, loyalty and inspire confidence in clients by providing fragrance recommendations
• Use expert knowledge and skills when demonstrating fragrances to clients

BE A BRAND AMBASSADOR

• As a Brand Ambassador you are required to represent the brand style
• Build Brand Awareness with customers in store
• Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
• Adhere to and maintain brand standards at all times

TEAMWORK

• Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment
• Live the company values; conduct oneself with integrity at all times
• Adhere to all company policies and procedures, displaying exceptional work ethic at all times

ADMINISTRATION AND REPORTING

• Submit daily sales report and updates as required
• Provide pictures/displays as required (timeously)

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• No Students Part Time or Full Time
• Previous working experience as a Promoter within a retail environment is advantageous
• Proven track record of successful promotions
• Customer oriented approach
• Excellent communication and presentation skills
• Must be willing to work weekends/shifts/in different mall locations as required

go to method of application »

KEY RESPONSIBILITIES

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

• Achieve monthly and annual sales targets
• Assist in setting up and driving sales at events/launches/retailer activities
• Provide feedback on sales/customer related issues or concerns timeously

BRAND MANAGEMENT 

• Monitor competitor activity, stay up to date with current industry trends
• Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
• Adhere to and maintain brand standards at all times

STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

• Ensure that stock is merchandised according to merchandising guidelines
• Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
• Stock administration, stockloss prevention, stock level control and management
• Implementation and adherence to operating procedures and policies at all times
• Asset control and security
• Point of sale

CUSTOMER EXPERIENCE

• Provide an exceptional and consistent client experience to all clients
• Uphold and reinforce the Client journey and experience standards
• Build relationships, loyalty and inspire confidence in clients by providing cosmetics services
• Use expert knowledge and skills when demonstrating products (make-up, skincare and fragrances) to clients
• Share make-up, skincare and fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
• Drive increased customer data base (attraction of NEW customers)

TEAMWORK

• Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
• Support and assist new team members with onboarding and orientation
• Ensure that exceptional; consistent standards are maintained
• Live the company values; conduct oneself with integrity at all times

ADMINISTRATION

• Daily tracking sheets/reports completed and submitted as required
• Implementation of CRM processes
• Retail reports and updates as required

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• At least 3 years cosmetics experience (Make-up, skincare and fragrances) within a retail environment
• Make-up artistry experience is advantageous
• Certificate in Beauty/Make-Up is advantageous
• Must be able to demonstrate expert knowledge and current industry trends
• Must be a team player, an active learner and problem-solver
• Must be willing to work weekends and shifts as required
• Must have own transport

go to method of application »

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

go to method of application »

KEY RESPONSIBILITIES

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

• Achieve monthly and annual sales targets
• Assist in setting up and driving sales at events/launches/retailer activities
• Provide feedback on sales/customer related issues or concerns timeously

BRAND MANAGEMENT 

• Monitor competitor activity, stay up to date with current industry trends
• Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
• Adhere to and maintain brand standards at all times

STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

• Ensure that stock is merchandised according to merchandising guidelines
• Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
• Stock administration, stockloss prevention, stock level control and management
• Implementation and adherence to operating procedures and policies at all times
• Asset control and security
• Point of sale

CUSTOMER EXPERIENCE

• Provide an exceptional and consistent client experience to all clients
• Uphold and reinforce the Client journey and experience standards
• Build relationships, loyalty and inspire confidence in clients by providing cosmetics services
• Use expert knowledge and skills when demonstrating products (make-up, skincare and fragrances) to clients
• Share make-up, skincare and fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
• Drive increased customer data base (attraction of NEW customers)

TEAMWORK

• Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
• Support and assist new team members with onboarding and orientation
• Ensure that exceptional; consistent standards are maintained
• Live the company values; conduct oneself with integrity at all times

ADMINISTRATION

• Daily tracking sheets/reports completed and submitted as required
• Implementation of CRM processes
• Retail reports and updates as required

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• At least 3 years cosmetics experience (Make-up, skincare and fragrances) within a retail environment
• Make-up artistry experience is advantageous
• Certificate in Beauty/Make-Up is advantageous
• Must be able to demonstrate expert knowledge and current industry trends
• Must be a team player, an active learner and problem-solver
• Must be willing to work weekends and shifts as required
• Must have own transport