Job Openings at Unilever

JOB PURPOSE

• The People Operations Specialist is an expert in Workday employee data management and Hire-to-Retire processes, including onboarding, role changes, absences, and exits within the assigned market. Acting as Tier 1 in the Service Delivery Model, this role manages high-volume activities, resolves cases from ServiceNow, and ensures Workday remains accurate and up to date.
• You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

Workday Employee Data Management:

Onboarding:

• Set up Workday profiles for new hires from recruitment.
• Generate required business letters and contracts.
• Manage cancellations for declined offers or no-shows.
• Support on completing joiner checklist steps.

Role Changes/Promotions/Exits:

• Process employee moves, promotions, and exits in Workday, ensuring data accuracy across elements (i.e. cost center).
• Coordinate case closure with stakeholders and in-market partners.
• Initiate EIB uploads for mass data changes.
• Provide Workday data support to stakeholders as required.

Pay & Benefits Management:

• Collaborate to maintain accurate compensation data into payroll systems.
• Support of enrolment and derolment of benefits, including coordination across journeys to ensure OTIF processing.
• Process HR-related purchase orders.

Exit Management:

• Execute voluntary and involuntary employee terminations in Workday (steps that are not self-served).
• Collaborate with in-market partners for seamless exits and clearances.
• Handle severance administration.

Effective Systems Integration:

• Manage integration between Joiner-Mover-Leaver processes and Workday (automated/manual triggers).
• Create and update local SOPs and work instructions.
• Proactively flag technical issues to relevant stakeholders to mitigate employee experience disruptions.

Additional Responsibilities (Market-Specific, As Required):

• Generate reports, analytics, and audits for validation purposes.
• Serve as a point of contact for projects and support on continuous improvement initiatives.
• Maintain Governance piece for their area of responsibility – including updating of SOPs and Change management to the team
• Verifying salary impacting/pay letters daily, keeping a record of errors and working with line managers to correct with fellow team members.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum 2-5 years proven experience in customer service, employee experience, shared service centers, HR advisory, HR partnering.
• Familiarity with HR processes and policies, ideally in multi-country or regional operations.
• Proficiency in Workday and ServiceNow (or similar systems like SAP).

SKILLS

• Required proficiency in English
• Understanding of Agile ways of working – using Gantt Charts, SCRUM.
• Strong written communication skills, capable of delivering clear and concise real-time information
• Providing consistent feedback and stakeholder management
• Advanced Excel proficiency and ability to turn data into action.
• Excellent problem-solving skills and customer-centric mindset.
• Demonstrated multitasking and prioritization skills in fast-paced environments.
• Commitment to quality, accuracy and adherence to SLAs.
• Effective team collaboration across global hubs/locations.
• Effective Project Management skills, understanding of Gantt Charts and similar project management tools.
• Adaptability to new technologies and systems.

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JOB PURPOSE

• Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are interested to put industrial performance to the next level, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Support on shift eg,6am to 2pm,2pm to 9pm,9pm to 6am and also 6pm to 6am day/night shift.
• Flexibility to work on day shift and weekend when required
• Preventative maintenance, Fault finding on electrical and instrumentation
• Basic repairs and ensure efficient operation of equipment and production of a quality product. Perform all work in compliance with established safety, GMP and UMS standards.
• Respond to breakdowns and other issues brought to the attention of Maintenance (by supervision, operators or other personnel) as needed during operations, in a way that minimizes operational delays.
• Troubleshoot, fine tune or adjust equipment to insure proper operation.
• Routine visual inspection and/or testing of equipment and structures to identify and report any need for scheduled repairs.
• Instrumentation, Electrical and Control work.
• Interpret and work from schematics and electrical drawings.
• Installation and alignment of machinery and equipment.
• Participate in continuous improvement (WCM,UMS or similar activity).
• Follow established department and plant procedures, including (but not limited to) those related to preventive maintenance systems, obtaining parts, and taking corrective action when hazardous or potential loss conditions are found.
• Keeps tools, equipment and work area safe, clean and orderly.
• At all times work safely around equipment, tools and co-workers.
• May be required to cover standby and support on shift cover when needed

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Instrumentation, Controls and Electrical Scheduled maintenance
• Supporting projects
• Skills transfer
• Documentations

Experiences & Qualifications

• Minimum N4 qualification plus trade test Instrumentation/Electrical/Millwright
• Basic understanding of Networks protocols, PLC’s, Scada, Batch, servo and AC drives
• Allen Bradley will be advantageous
• Must have 2 years’ experience in manufacturing preferably with FMCG exposure in manufacturing process and packing
• Soap making experience will be advantageous
• Ability to perform all duties associated with position, with minimal supervision.

Skills

• Strong on electrical and instrumentation skills
• Fault finding
• PLC’s, servo and AC drives

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

 Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

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WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Develop, maintain, and enhance Customer, Category Operational KPI’s to optimize performance.
• Report on the status of Operational (data driven) KPI’s achieved eg TDP, Pricing, OSA
• Suggest/Support the Build of Simple operational dashboards for progress reporting of these data driven KPI’s (where required)
• Conduct analyses to pinpoint operational growth opportunities and bottlenecks.
• Translate complex analyses into clear, executive-ready presentations with strategic recommendations.
• Collaborate with cross-functional teams (CX, CSP, NAM & Global support teams) to lead new projects & integrate analytics insights into operational growth plans by customer/category

EXPERIENCES AND QUALIFICATIONS

• Bachelor's degree (pref. Data, Business Science)
• Minimum 2 years’ relevant experience, exposure to customer, supplier or data.
• Experience FMCG trade and data analytics is mandatory
• Attention to detail and rigor and order is essential.

SKILLS

• Analytical mindset with a passion for solving problems. 
• Clear, concise communication & influencing skills tailored for both technical and non-technical audiences.
• Curiosity to dive deep into data and challenge assumptions.
• Collaborative spirit and ability to drive alignment across stakeholders.
• High degree of ownership and ability to deliver under tight deadlines.
• Clear understanding of Customer operations ie (ordering systems and patterns, data feeds, shelf management programmes, rsp setting and internal operational servicing)
• Ability to build dashboards as required
• Team orientated, proactive, flexible, confident and must show initiative in work.

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JOB PURPOSE

• Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. 
• The Process Engineer role is critical to the development of our factories to World Class Manufacturing, this is achieved through continuous optimization of the process to ensure it is running at the highest level of efficiency and accuracy.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Zero defects, zero waste and zero losses
• Lead Quality Improvement methods and tools to counter losses identified in the areas of Safety, Quality, Cost Deployment, Customer Service and Logistics.
• The Cost Deployment pillar will be populated with data built up through application of the Managing Manufacturing Performance Code, which is key to ensuring focus on key losses.
• Working directly with the line crews on a daily basis
• Act as the technical trainer for line teams and provides coaching in phenomena identification, root cause analysis and the establishment of counter-measures
• Responsible for the validation of all process improvements and the establishment of revised basic conditions on the line
• A core deliverable is eliminating losses and wastes and increase the stability of the line to support the transition of traditional line teams to semi-autonomous teams.
• Eliminate Waste and Loss according to the WCM prioritization process using AM, PM, FI and QC pillar tools and methodologies.
• Create Technical and Quality Standards to ensure process stability on the line.
• Identify and extend good practice to other lines.
• Application and accuracy of MMP Code data
• Consumer and Customer Focus:
• Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers
• Bias for Action:
• By providing consistent and near real time information, decisions can be taken quickly which leverage our resources
• Building Talent and Teams:
• Our vision is to move to semi-autonomous teams.
• Passion for achieving results.
• Transfer knowledge and skills across the team and leverage team strengths
• Accountability and Responsibility:
• Drive continuous improvements.
• Growth Mindset:
• By building world class factories essential to set the standards
• WCM:
• Apply the full set of WCM methods and tools.
• Process and Organisational Design:
• Ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable)
• Analytical capability:
• Collect and analyse and interpret complex data.
• Understanding and implementation of process safety requirements for combustible dusts.
• Run engineering projects:
• New equipment or optimization of current equipment to maximise the efficiency of the factory and bring savings into the business
• Land Innovations in the factory to drive the business forward and bring in cost savings that improve the gross margin.
• Debottle and optimise the current processes to maximise output and reduce cost.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Degree/ BTech Mechanical/ Chemical/ Industrial Engineering
• Experience from a Continuous Processing background within FMCG or Manufacturing environment will be advantageous
• Experience in AM, PM, Quality and FI tools and processes.
• Experience in landing engineering projects.
• HAZOPs and Safety Approval Systems working knowledge and experience is essential
• Able to visualize clearly what the ideal production system should be.
• Clearly understand operating principles and establish correct operating standards
• Experience in statistics and process control tools.
• Drive decision making based on data
• Process Design

Skills

• Process Engineering
• Design & Automation
• Process Safety & Control
• Innovation & improvement

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

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JOB PURPOSE

• Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. The main job purpose is to ensure the production and packaging of company products, according to the production plan and within company’s quality and safety standards.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Agrees and implements production plan with production manager
• Support, guide and direct within the production plan. (e.g. if a production line breaks down, prioritise production requirements and re-allocates labour accordingly)
• Analyses shift results and implements any necessary changes to increase production.
• Ensures that quality standards are implemented and adhered to and diagnoses plant problems (fault finding)
• Liaises with Engineering Foreman for plant repairs and interprets fault finding to optimise production
• Ensure that shift repairs and maintenance is carried out by the Team Leaders and operators to reduce the impact of downtime .
• Conduct daily production meetings with the different production disciplines to analyse previous shift results and implements any necessary changes to meet demand.
• Responsible for ensuring sufficient staff and adequate raw materials.
• Identifies causes and costs of waste, contamination and inefficiencies and takes appropriate action to reduce these amounts.
• Monitor and reduce wastes such as product, raw materials, packaging, steam, air, water and electricity.
• Application of mass balance for Raw material usage control
• Understanding of SAP system to conduct Stock take activities and daily SAP compliance activities.
• Monitors and ensures adherence to Company standards and SOP’s
• Ensures that Plant is maintained in a high level of engineering, cleaning and Safety standard.
• Implements total productive maintenance to improve PQCDSMI (Production, Quality, Cost, Delivery, Safety, Morale, and Innovation) to deliver against set Factory targets.
• Implement recommendations from SHE, Quality or engineering
• Ensures responsible management of SHE, Quality and Engineering using the SHE, Quality and Engineering Teams as Subject Matter Experts

Operational Systems:

• Ensure that all employees adhere to the operational systems standards (SAP, Time keeper, ABC quality, ESS, Clock cards etc)
• Manages the business processes defined within these operational systems
• Identifies reasons for staff non-conformance (e.g. training required, managing poor performance, refusal to obey lawful instruction, absenteeism) and takes appropriate action.
• Monitors processes and changes and ensures that corrective action has been taken in the event of -conformance.
• Co-ordinates the implementation of TPM (Total Productive Maintenance) and world class principles in the factory
• Safety: As a section 16.2 appointee is required to ensure that the OHS act and company SHE regulations and standards are implemented and adhered to within the sphere of his/her responsibilities.
• Takes corrective action in the case of non-compliance as per the Section 16.2 requirements.
• Prepares for quarterly and annual Audits.
• Ensures adequate level compliance with the said policies, procedures and standards to meet all certification requirements at any given time.
• Ensures Business and Factory strategy for Safety is executed at a tactical level.

Cost Management:

• Drives a cost-conscious culture
• Monitors and ensures MUC losses and conversion cost losses are eliminated against budgets.
• Ensures budget constraints are complied with and variances are actioned
• Identifies sources of waste and takes action to minimise waste.
• Monitors Rand per Ton costs and shares info with teams
• Monitor and Control sundry costs such as PPE, telephone, tearoom etc

People Development:

• Identify training gaps for subordinates based on losses/ business need and execute plan together with HR/Training to close them
• Develop Personal Development Plans for subordinates and monitor progress

Industrial Relations:

• Initiates disciplinary action/enquiries and recommends dismissals
• Resolve conflicts within immediate team and facilitates conflict resolution within subordinate teams
• Builds and maintains levels of trust with the Union Leadership and Shop Floor to facilitate win/win situations
• Eliminates industrial action
• Training and development:
• Performance management and Human Resources coordination
• Projects Management and re-engineering project management
• Manage ad hoc projects related to continuous improvements as detailed in PDP targets

WHAT YOU NEED TO SUCCEED
Experiences & Qualifications

• Completed Degree in Engineering, Supply Chain or Commerce
• Must have both *Making and Packaging experience
• Must have optimisation experience
• Strong leadership and management experience of a large team who work shifts
• Sound strategic and operational Production management experience
• Budget and cost reduction experience
• Expert project management experience
• Compilation of training manuals, coordinate and facilitate training
• Strong Industrial Relations experience, this must be in a unionized environment right through to CCMA
• Support, guide and drive OHS and SHE regulations and standards and ensure compliance
• Manage multiple stakeholders and numerous re-engineering projects
• Knowledge and understanding of the following will be an advantage:
• WCM (World Class Manufacturing)
• High precision packaging robots

Skills

• Production Planning & scheduling
• Supply Chain Agility
• Continuous Improvement
• Manufacturing Technology
• Business Acumen
• Project Management
• Leadership