Job Opportunities at Absa Group Limited (Absa)

Job Summary

• The Core Banking Transactional and Cheques Division within Everyday Banking Core Technology is looking for a Cobol Developer with a Minimum 5-years mainframe application knowledge, solid analytical thinking trouble shooting and business writing skills. This role includes 24/7 Standby responsibilities

Job Description

The successful incumbent will Support the Transactional Cheques and should possess the following knowledge and experience:

• Apply critical thinking to contribute to all phases of quick problem solving and business request handling.
• Apply critical thinking to contribute to all phases of the development lifecycle & quickly produce well-organized, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
• Tune, enhance and maintain existing processes.

Key critical skills required:

• Cobol Programmer, at least 5 years' experience
• JCL skills required, at least 5 years' experience
• Experience in IMS Databases, TSO/ISPF, REST API, ISPW, Topaz is required. Easytrieve will be an added advantage

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support

•  Apply problem solving skills to solve technical problems on existing applications
•  Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
•  Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
•  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
•  Provide inputs into application documentation for end users
•  Leverage application documentation to guide users through application support processes
•  Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
•  Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
•  Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
•  Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
•  Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
•  Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
•  Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
•  Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
•  Compile and maintain inventory of applications and related details
•  Meet all SLA requirements associated with application support being provided
•  Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
•  Maintain awareness of application risks and opportunities for improvement
• Critical skills:  Salesforce admin certification, Testing Experience, Test Automation (Advantage)

Skills, Knowledge and Experience

• Salesforce admin certification
• Testing Experience,
• Test Automation (Advantage)

Education

• Bachelor's Degree: Information Technology

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Job Summary

• To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy. To enhance information in order to support optimal decision making."

Job Description

Key accountabilities 

• Subject Matter Expert on management information and business intelligence reporting requirements and related solutions to enable increased throughput and better quality business decisions based on insights. Drives clear standardisation of business rules and creates sustainable channels for data flow within the business. Creates necessary channels and requirements to accommodate ingestion of new data from a range of sources.
• Creates relationships between business areas, enabling a better understanding of data and reporting. Sets a standard of reporting used across all business areas units built on sustainable solutions developed in conjunction with Data Architecture, MI/BI and Data Products
• Validate, Collaborate & Research - Continuously explore ways to enhance business performance by analysing key profit / cost / process efficiency drivers, key indicators, relationships and trends.  Develop a thorough knowledge of products, systems, platforms and related reporting.
• Collaborates and manages across internal data pillars to deliver on complex projects.  Takes accountability to assess, define and manage project deliverables, milestones, risks and issues.
• Analytical Insights - Guide and mentor team members on data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business.  Design of sustainable BI solutions to address business needs, and driving opportunities to improve processes and strategies with technology solutions.  Prioritise and oversee the implementation of identified development needs in order to improve and streamline operations.
• Review delivery, check & challenge and identify trends for analysis and pro-active actioning
• Ensure data accuracy and integrity through monitoring of data exceptions and ensuring that project data is updated and accurate
• Produce the portfolio reporting and provide data analysis/modelling and strategic insights
• Provide reporting and data analysis across demand, capacity, and resourcing to drive effective decision making
• Proactively work to automate and use tooling wherever possible to drive efficiencies and optimize value

Education

• Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics

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Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
• Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash
• Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
• Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes
• Ensure that journals are processed to recover charges for manual transactions processed for customers
• Ensure adherence to the SARB minimum requirements | Customer Service:
• Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
• Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times
• Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To provide specialist advice and support relating to sales and distribution, applying set rules to guard against risk, in alignment with related scheme and policy conditions, through the execution of predefined objectives as per agreed SOPs. Selecting this role has a compensation & benefit impact in Botswana, Kenya, TZ (BBT). Please contact Reward for details.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets |
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. |
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards |
• Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
   

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Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Premium  Business key account clients requiring high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

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Job Summary

• Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Source Utilisation: Obtain walk in client or data leads from the Bank staff in the branches. |
• Customer Experience: To provide service excellence and achieve customer satisfaction. |
• Risk and Control: Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood. |
• Manage Sales and Growth Targets:
• Capture the correct Policy Relevant Information (PRI) number on the EBankpac system on a monthly basis and check the accuracy of the commission statements received from the AIFA Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements.
• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)

go to method of application »

Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist remuneration expertise.

Job Description

• Reward Advisory Support: Provide expert advice and recommendations to line managers and human capital stakeholders on reward-related matters within the Group framework and policies. This includes advisory support for reward related aspects of South African specific S197 and S189 processes.
• Remuneration Strategy Execution: Implement the Group Remuneration strategy within the Cluster, ensuring alignment with policies and procedures across South Africa and the African markets where Absa operates.
• Pay Review: Lead the annual pay review process, guiding Human Capital (HC) and senior management through the validation of data, distribution and analysis of increase and incentive pools, and communication of pay review outcomes.
• Data Insights & Communication: Provide actionable data insights and craft data-driven narratives that are informed by market trends, benchmarking, and internal analyses to support Human Capital (HC) and senior management in making strategic reward decisions. Present these insights in a clear, concise, and compelling manner to facilitate informed decision-making.
• Training: Upskill Human Capital (HC) and line managers on reward methodologies, market data utilization and communication of reward outcomes to colleagues on an on-going basis.
• Governance & policy management: Manage the governance approval process for hires and reward programs, ensuring compliance with Group policies. Draft or update policies, standards, and procedures to support Governance requirements.

Preferred requirements

• Minimum requirement of a Degree or an Advanced Diploma (NQF 7) or the equivalent.
• Minimum 5 years’ experience in a Reward focused or similar role.
• Reward management experience gained through Reward consulting or in Financial Services, preferably Corporate & Investment Banking (CIB) or Asset Management.
• Global reward management experience, preferably across African markets.

Key Skills and Competencies:

• Expert knowledge of reward principles, practices, and trends particularly within a corporate and investment banking context and across Africa.
• Strong analytical and problem-solving skills, with the ability to analyze and interpret large sets of data to inform reward strategies.
• Excellent verbal and written communication and interpersonal skills, with the ability to influence and persuade stakeholders at different levels and manage relationships with senior stakeholders, including executives and front-office leaders.
• Project management and planning skills, with the ability to deliver results within deadlines and budgets.
• Teamwork and collaboration skills, with the ability to work effectively with diverse groups, stakeholders across functions, and cultures.
• High level of attention to detail and precision in managing complex data and ensuring accuracy in the implementation of reward initiatives.

Ideal Attributes:

• Strategic and innovative thinker, with the ability to align reward initiatives with business objectives and values.
• Customer-focused and service-oriented, with the ability to provide tailored and pragmatic solutions to reward challenges.
• Proactive and self-motivated, with the ability to take ownership and drive continuous improvement.
• Ethical and trustworthy, with the ability to maintain confidentiality and integrity.
• Resilient with the ability to thrive in a fast-paced, high-pressure environment, adapting to evolving business needs

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Description

Execute cash & related transactions:

• Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers.
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
• Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes
• Ensure that journals are processed to recover charges for manual transactions processed for customers
• Ensure adherence to the SARB minimum requirements | Customer Service
• Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries
• Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times
• Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times
• Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day
• Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)