Job Opportunities at Arjo

The Sales Consultant is responsible to focus on building long-term relationships with customers, work closely with customers, and acting as an all-round business consultant to identify how Arjo can assist in improving the quality and effectiveness of their care.

As the Sales Consultant you will be responsible for Bloemfontein region.

Essential Duties and Responsibilities:

• Achieving sales targets
• Maintaining and developing relationships with existing customers
• Building relationship with potential customers for developing new business and analyzing needs
• Sales reporting on activities, planners, rolling forecasts, competitors info, market share, install base and database maintenance.
• Developing and effectively managing a sales pipeline.
• Effective territory coverage and analysis
• Frequent assessments in all wards of hospitals and other medical facilities (Foam, Pressure Injury Prevalence, etc)
• Customer needs development through frequent demo’s and customer education.
• Commissioning (installation of products) at customers
• In-service training on all products sold, bearing in mind shift changes of hospital staff
• Providing customers with solutions
• Providing feedback on future buying trends
• Representing Arjo at trade exhibitions, symposiums, events and demonstrations
• Liaising with operations department to check on the progress of existing orders
• Keeping up to date with Arjo product knowledge as well as all competitor products
   

Administrative Duties:

• Recording sales and order information and doing analysis
• Maintaining and communicating weekly planner and daily activities completed and outcome and/or actions to follow up on.
• Maintaining accurate customer database.
• CRM
• Forecasting
• Effectively managing accounts receiving processes.
   

Qualifications:

• Medical and/or Sales and Marketing tertiary qualification would be advantageous

Requirements:

• At least 3-5 years’ work experience in a similar role in the Health Care Industry, with proven sales track record.
• Understanding of Government Processes and current relationships in major Public Hospitals is essential
• Customer Service Orientated and focused
• Valid driver’s license and reliable own vehicle
• Ability to work independently
• Available outside of normal office hours, as per customer requirements

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The Billing Administrator is responsible for assigned aspects of the daily billing processes while maintaining close links with all customers and Rental Technicians, to ensure smooth running of accounts and encourage timely recovery of payment

As the Billing Administrator you will be responsible for:

 Billing:

• Ensure rental orders are opened in a timely manner
• Raise invoices daily with applicable POD’s / job cards
• Comply with the internal control system throughout the billing process
• Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing
• Assists with the month end process
• Receive, analyse and issue credit note request in line with approval process
• Billing reports after daily processing

Account Receivables:

• Maintenance of customer records (ie Application Form, FICA documents)
• Send customer invoices and statements
• Align with the Finance Department to ensure that customer accounts are up to date (ie
• payment allocations)
• Follow up with customers on outstanding payments
• Flag and escalate problem customer timeously with the line manager
• Keep a good record of all customer interactions
• Maintain a good filing system
• Maintain good relationship and communication with customers
• Distribute weekly customer age analysis to the relevant stakeholder

Minimum Requirements:

• 2-3 years accounts billing experience
• AR processing on ERP system (AccPac, Pastel, SAP, etc)