Job Opportunities at Aspen Pharma Group

Description

• Develop and lead the Group’s digital technology strategy, aligning technology deployment with business objectives to ensure competitive advantage.
• Lead Aspen’s digital and innovation transformation program, fostering a culture of innovation within the technology teams. Identify opportunities for emerging technologies such as AI, IoT, and blockchain to drive competitive advantage.
• Collaborate with the senior management team and stakeholders to scan for emerging technologies that support business growth and innovation.
• Formulate and execute a technology strategy, focusing on innovation, security, cost control, and system reliability.
• Oversee the deployment and management of current and future technology systems, ensuring their scalability and agility to meet evolving business needs.
• Ensure robust cybersecurity measures are in place and manage risks and compliance
• Build and lead a high-performing digital technology team by driving employee engagement, high performance and coaching.
• Establish and maintain governance frameworks that ensure compliance with internal and external regulatory standards, including King IV and oversee the development of policies and standards for implementing and operating technology systems.
• Manage Aspen’s technology budget, ensuring cost-effective use of resources. Establish rigorous financial controls and challenge pricing internally and with external vendors.
• Oversee the successful delivery of all technology-related projects across Aspen’s global operations. Ensure projects are delivered on time, within budget, and to the required quality standards.
• Ensure the continuous delivery of technology services by working closely with the shared service partners and associated vendors.
• Stay ahead of the latest technology trends, with a particular focus on pharmaceutical industry innovations. Ensure Aspen remains at the forefront of digital technology advancements by integrating new tools and technologies into the business when appropriate.
• Collaborate with other senior executives to ensure technology initiatives are integrated with broader business plans. Work closely with departments such as finance, operations, and marketing to optimize digital tools and technologies to enhance operational efficiency and customer experience.

Requirements

• Education: Bachelor’s degree in Information Technology, Business, or a related field. An MBA or relevant advanced degree is preferred.
• Experience: At least 15 years in a relevant technology or business environment, with 10 years in executive leadership.
• Certifications: TOGAF, GxP, ISO 9000, BPM, SDLC, ITIL, DevOps, Agile, COBIT (preferred).

Skills & Attributes:

• Proven ability to lead large-scale, multijurisdictional technology programs.
• Expertise in aligning technology strategies with business goals to achieve commercial success.
• Strong leadership and team-building skills with the ability to motivate and inspire teams.
• Excellent knowledge of business processes, budgeting, and financial analysis.
• Strong understanding of project management principles and methodologies (Agile, Waterfall).
• Strategic thinker with exceptional problem-solving, analytical, and decision-making abilities.
• Superior communication and stakeholder management skills with experience at the executive and board levels.
• Knowledge of emerging technologies like AI, IoT, and blockchain, and how to leverage them for business gain.

Competencies:

Business

• Create the Future
• Accountability/Ownership

People

• Communicate Effectively
• Dealing with ambiguity Embrace Change

Self

• Contribute Special Expertise
• Take Action with Integrity

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Description
Overview

• Process inventory sales transactions and invoices for export and local customers

Responsibilities:

Forecast

• Request customer forecasts, verify correctness, resolve queries with customers and upload validated forecasts onto ERP system.
• Forecast requested, validated and uploaded monthly.

Purchase orders

• Upload purchase orders onto ERP system and create the  order number.
• Receipt all finished goods from local and international suppliers, as well as all sub-contracting raw materials and packaging from local suppliers.

Sales orders

• Request method of transport from customer and inform Distribution Warehouse.
• Perform ERP system transactions to process the sale.
• Arrange quotes with transport companies and obtain financial approval.
• Send Commercial invoices for payment.
• Generating and releasing all sales orders for both local and international market.
• Ensure that all commercial invoices for all customers are created and sent out.

Documentation

• Initiate and prepare weekly backorder/stock out summary report.
• Arrange for relevant documents e.g. Invoices/COA’s/COC’s/permits

Inventory management

• Inventory management
• Maintain database relating to any significant shortages or damages.
• Obtain authorisation and execute inventory adjustments
• Compile inventory reports and ensure timeous submission of reports.
• Maintain accurate inventory levels and ensure correct warehouse allocations.
• Participate in periodic stocktaking and complete  stock reconciliation report and investigate variances and reconcile with  ES Buyer/Scheduler and Finance.
• Processing of stock count in the ERP system.

Plan & process

• Implement policies and procedures.
• Provide recommendations to management on improvement in processes
• Reporting & record keeping
• Analyse consolidated data in own area of responsibility and provide recommendations to line manager.
• Status reports on QA releases and production status.

Stakeholder relations

• Communicate with internal stakeholders to achieve work objectives.
• Communicate with employees and management, to convey information

General office support/ Administrative support

• Lead the provision of advanced administrative, operational, customer support and computational tasks
• Process orders on the AGI – Aspen Supply Portal.
• Arrange samples/documentation for when AGI samples are requested.

Requirements
Skills Required:

Background/experience

• 4+ years' experience in a relevant field
• 2 year Diploma in Logistics or Supply Chain Management

Specific job skills

• Computer literate – MS Office
• Sound knowledge and experience of the BAAN system

Competencies

• Planning and Organising
• Meeting Deadlines
• Capturing Facts

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Description
Overview

• Tactical and Operational role in the digital technology organization and is accountable for the provisioning, control and improvement of Application and Business Services to meet customer business requirements
• This Includes providing end user support, end user training, contributing to Knowledge Base, identifying and implementing Continuous Service Improvement opportunities, while adhering to agreed service level agreements.

Responsibilities:

Application Support

• Provide Application Support to end users of IT systems used in Manufacturing and related departments.
• Investigating and resolving issues
• Providing guidance or training to users – including enhanced levels of support following new/updated software releases
• Devising permanent or temporary corrections and workarounds for faults
• Adhering to established safety, security and quality standards.
• Capturing user feedback for subsequent analysis to inform future application development.
• Updating documentation
• Maintaining application data
• Perform systems administration on the relevant IT systems
• Ensures compliance to relevant company policies including but not limited to software licensing,
• access management, information management, information security, etc.
• Maintain the validated state of the IT systems in alignment with Computer System Validation (CSV)

policies and procedures

• Participates in the successful delivery of IT Projects to implement, change, test and/or upgrade the relevant IT systems

Technical and Support Documentation

• Assist to update technical and support documentation through drafting content relevant to IT services
• in Standard Operating Procedures (SOPs) and Knowledge Base (KB) articles.
• Contributes to compilation of User Requirement Specifications (URS), Risk Assessments (RA),
• Change Requests (CR) within the context of the overall Application Lifecycle Management
• Assist with business SOP updates relevant IT systems implementation.
• Clarifies detailed content requirements with customers and representatives of the intended audience.
• Designs, creates, controls and evaluates moderately complex subject matter.
• Makes informed decisions about the best way to present information to an audience.
• Produce knowledge base articles that are accurate, current, relevant and easily understood by the intended audience.
• Contributes to knowledge management systems to meet business needs.
• Supports others to enable them to complete knowledge management activities and form knowledge management habits. Incident Management
• To respond to reported incidents, minimizing the negative impacts and restoring service as quickly as possible. Investigating and resolving problems that have occurred or could occur in delivering a service. Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.
• Handle incidents according to agreed procedures, investigate causes of incidents and seek resolution. Escalate unresolved incidents.
• Facilitates recovery of processes, following resolution of incidents. Documents and closes resolved incidents, contributes to testing and improving incident management procedures.
• Initiate and monitor actions to investigate and resolve problems in systems, processes and services, determine problem fixes and remedies.
• Collaborate with others to implement agreed remedies and preventative measures and support analysis of patterns and trends to improve problem management processes.
• Assess, analyze, develop and implement changes based on requests for change including adequate version management and methods to report on the lifecycle of change requests.
• Identify problems and issues and recommend corrective actions.
   

IT Service

• Contribute to provisioning of IT services to agreed service levels and documenting and logging all activities performed.
•  Monitors and logs the actual service provided, compared to that required by service level agreements.
•  Liaises with stakeholders to help them plan for a deterioration in service and/or breaches of service level agreements.
•  Engages with stakeholders to confirm that products developed meet the service acceptance criteria and      are to the required standard.
•  Provides input into change control processes.
•  Identifies opportunities to improve service delivery / Continuous Service Improvement (CSI)

Training

• To provide guidance or training to users — including enhanced levels of support following
• new/updated software releases – through structured curricula, transferring of knowledge, developing skills and changing behaviors using a range of techniques, resources and media
• Contributes to delivery of aspects of user curricula e.g. end user training role-based content creation.
• Applies good practice in learning content design, development, and delivery.
• Assists with maintaining user competence through delivery of training by observing learners perform
• practical activities and work and providing assistance within routine enquiries and escalation where needed.
• Assist with hyper care and user adoption support.
• Supports changes to work practices to support capture and use of knowledge.

GxP Requirements

• Perform all duties in compliance with the relevant GxP and cyber security guidelines, standards, policies, and procedures.
• Ensuring compliance with relevant guidelines and legislation through adherence to defined Standard Operating Procedures and other ways of working.
• Identify gaps in procedural documentation and suggest improvements where required.
• Monitoring violations of security policies, analysing relevant logs, alerts and events
• Responding to incidents according to procedures and maintaining the related security records and documentation

Requirements
Skills Required

Background/experience

• Tertiary Qualification (Diploma or Degree) in IT or related Business qualification
• Current industry certification (ITIL) / training will be an advantage.
• 3 – 5 years’ experience in the relevant business area e.g. Pharmaceutical Manufacturing (Production /
• QA / Technical Support) or 1 – 2 years’ experience in providing application support and/or systems administration Working in a Pharmaceutical / GxP regulated environment.
• Experience in system administration / IT support experience / Key User responsibility
• Experience and sound knowledge of service incent and request management methodologies.
• Experience in content authoring and user training and on-boarding will be an advantage.Specific job skills
• Comprehensive understanding of pharmaceutical testing methods, laboratory processes and Level 4
• skills to enable Application Support, Incident Management, Problem Management, Service Acceptance
• Level 3 skills to apply in Quality Assurance, Acceptance testing, Organisational change management, Testing, Content management, Knowledge management, Security operation, and Change Control,
• Level 2 skills to assist in Service level management, Learning delivery and Teaching
• Working knowledge of PAS-X Manufacturing Execution System (MES), StarLims Laboratory Information Management System (LIMS), Aveva / Wonderware System Platform, and/or SAP S4/HANA applications used in manufacturing of ProductCompetencies
• Business Understanding
• Accountability / Ownership
• Effective Communication skills
• Take action with integrity
• Self-directed
• Accuracy

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Description
Overview:

• Lead routine packaging technology work, including creating and maintaining printed component artworks, specifications and packaging bill of materials

Responsibilities:

Specifications

• Evaluate existing packaging requirements against equipment capabilities, environment materials and other packaging interactions
• Draft primary and secondary packaging specifications
• Conduct specification maintenance and provide quality control support

Packaging Bill of Materials

• Ensure Prelim Packaging Bill of Material Specifications are generated in compliance with all internal and external stakeholders
• Set up and maintain Packaging Bill of Material

Artwork Process 

• Coordinate communication between Artwork Originators, Design Studios and Print Suppliers
• Proofread artwork for accuracy 
• Set up artwork with suppliers and in Artwork system (PULSE)
• Maintain technical drawings
• Conduct document compliance and process compliance checks

Good Manufacturing Practice and Reporting

• Complete all records and reports timeously and accurately as described in the relevant SOP’s, protocols, and associated documentation
• Comply with GMP / GLP requirements as outlined by company SOP’s and written instructions in all tasks and activities

Technical Expertise

• Identify gaps in current policies, procedures and legislation
• Propose changes or improvements to management on processes, tools, techniques, and products

Asset/ Resource Coordination

• Provide input into required changes in resources to enable achievement of team and/ or own objectives

Requirements

Skills Required:

Background/experience

• 1-3 years’ experience in a Pharmaceutical Packaging Development / Packing environment
• Minimum of Diploma in Packaging Technology / Graphic Design

Specific job skills

• Computer literate with specific Intermediate Excel skills.
• Packaging converting processes and materials knowledge.
• Desktop Publishing

Competencies

• Making Decisions
• Meeting Deadlines
• Following Procedures
• Working in Teams
• Customer Awareness