Job Opportunities at Cummins Inc.

DESCRIPTION

• We are looking for a talented Sales Operations Regional Leader to join our team specializing in Sales for our Distribution Business Unit in Johannesburg, South Africa.

In this role, you will make an impact in the following ways :

• Empowering Data-Driven Decisions: You’ll enable regional sales teams to make smarter, faster decisions by implementing global Sales Operations tools and processes that turn raw data into actionable insights.
• Championing Global Strategy at the Regional Level: By deploying and maintaining global Sales Operations strategies locally, you’ll ensure alignment while tailoring approaches to meet regional nuances and needs.
• Being the Go-To Sales Ops Partner:You’ll serve as the primary liaison between global Sales Ops and regional sales teams—translating strategy into execution and ensuring tools are adopted effectively.
• Driving Continuous Improvement Through Feedback Loops: Your communication of region-specific needs will help shape future tools, training, and processes—making global solutions more relevant and effective.
• Enhancing Data Accuracy and Consistency:Partnering with sales leaders, you’ll improve how performance data is captured and used, boosting trust in the numbers and enabling better performance management.
• Delivering Strategic Insights: Your analyses and performance reports will guide sales leaders in identifying opportunities, addressing challenges, and celebrating wins—driving overall growth.
• Leading Change and Special Projects: You’ll structure and lead initiatives that solve complex business problems, from concept to implementation, ensuring measurable improvements in decision-making.
• Building and Developing High-Performing Teams: Through mentorship and leadership, you’ll cultivate a strong, capable team that supports operational excellence and drives regional success.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Expertise in global sales operations tools and strategy is essential, including leading the rollout and adoption of platforms such as Salesforce, Seismic, Cummins Sales University, and Sales Playbooks across the region.
• Sales enablement experience is required, with a strong background in implementing structured training programs, playbooks, and incentive schemes that enhance sales capabilities, promote consistent execution, and drive motivation through recognition initiatives.
• A data-driven approach to sales insights and BI reporting is critical, demonstrated by a proven ability to use business intelligence tools to deliver actionable insights, support strategic decisions, improve forecasting accuracy, and identify growth opportunities.
• Cross-functional collaboration and operational problem solving are key to success, involving close partnership with Finance, Sales, and other functions to resolve systemic barriers, improve pipeline health, enhance AR collection, and optimize pricing effectiveness.

QUALIFICATIONS

Education/ Experience

• Bachelor’s degree in business administration, Sales, Marketing, Finance, or a related field and MBA or relevant postgraduate qualification is preferred.
• Experience in Sales Operations, Sales Enablement, Sales Management or Commercial Excellence roles along with proven experience in managing cross-functional/regional teams is advantageous.
• Knowledge of AME DBU regional business operations and cultural awareness is advantageous.

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DESCRIPTION

• We are looking for a talented Service Manager - Gauteng and Northwest to join our team specializing in Service for our Distribution Business Unit in Johannesburg, Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Manages all operations including service staff and supervisors; resolves most complex business problems for those on the team.
• Provides employees timely and constructive performance feedback; develops employees and provides opportunities that enhance employee career growth.
• Leads continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals.
• Regularly reviews key performance indicators for service operations and addresses issues and opportunities.
• Ensures the volume of work produced meets company standards and ensures customer satisfaction.
• Identifies trends and initiates changes/improvements necessary to achieve goals and objectives while ensuring customer needs are met without interruption to service levels.
• Established positive and professional working relationships with key customers.
• Establishes goals and targets for the service operations; measures, reviews and maintains superior customer satisfaction levels.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Advanced Troubleshooting & Diagnostic Skills:Ability to interpret customer complaints, follow structured workflows, and use specialized tools (mechanical, electronic, and software) to isolate and resolve issues accurately.
• Proficiency with Electronic Service Tools: Familiarity with the full suite of diagnostic hardware and software tools, and the ability to interpret their outputs to guide repair decisions and service actions.
• Meticulous Documentation & Process Compliance:Skill in capturing and verifying technical and customer data, documenting service actions in business systems, and adhering to warranty and service protocols for accurate claims and historical tracking.
• Effective Escalation & Communication:Capability to identify when issues require higher-level expertise, escalate appropriately while maintaining customer responsiveness, and clearly communicate findings and resolutions across teams and systems.

QUALIFICATIONS

Education/ Experience:

• College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required.
• Intermediate level of relevant work experience in a technical field, including team leadership experience, required.
• This position may require licensing for compliance with export controls or sanctions regulations.

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DESCRIPTION

• We are looking for a talented Systems Reliability Engineering Technical Specialist to join our team specializing in Engineering for our Service Operations Department in Sishen Mine, Kathu, South Africa.

In this role, you will make an impact in the following ways :

• Drive Reliability-Centered Maintenance (RCM): You'll design and implement reliability strategies tailored to equipment criticality, reducing unplanned downtime and optimizing lifecycle costs.
• Lead Root Cause Investigations: By applying structured problem-solving tools like RCA, FTA, and 5 Whys, you'll uncover the underlying causes of equipment failures and ensure corrective actions are implemented to prevent recurrence.
• Transform Data into Action: Your analysis of performance metrics (e.g., MTBF, MTTR, downtime trends) will inform strategic decisions and continuous improvement initiatives, enhancing equipment reliability across sites.
• Promote Cross-Site Collaboration: You'll act as a technical liaison between site teams and corporate stakeholders, sharing best practices and lessons learned to foster a culture of reliability excellence.
• Advance Predictive Maintenance: By supporting technologies like vibration analysis and oil condition monitoring, you'll help shift maintenance from reactive to proactive, improving asset health and reducing costs.
• Champion Reliability Projects: You'll lead or support initiatives focused on equipment upgrades, process improvements, and cost-saving opportunities, delivering tangible value to operations.
• Enhance Maintenance Effectiveness: Your input will guide maintenance teams in adopting optimal inspection routines, work practices, and reliability tools, improving overall equipment effectiveness (OEE).
• Support Strategic Decision-Making: Through insightful reporting and stakeholder engagement, you'll influence capital planning, asset replacement strategies, and long-term reliability goals.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Advanced Analytical & Statistical Skills: Ability to apply statistical methods such as regression, hypothesis testing, and design of experiments to analyze technical data and make data-driven decisions.
• Proficiency in Reliability Tools & Software: Strong command of platforms like SAP, Microsoft Excel, and Power BI to manage data, generate insights, and support reliability engineering processes.
• Product Reliability Expertise: Deep understanding of reliability risk management, failure mode avoidance, and corrective/preventive action systems to ensure product durability and customer satisfaction.
• Effective Problem Solving: Skilled in structured problem-solving approaches that identify root causes, implement robust solutions, and prevent recurrence of product issues.
• Strong Communication & Collaboration: Excellent interpersonal skills to work cross-functionally, build networks, and communicate effectively with diverse teams and stakeholders.
• Customer-Centric & Global Mindset : Ability to deliver customer-focused solutions while considering global perspectives and valuing diverse viewpoints to drive innovation and results.

QUALIFICATIONS

Education/ Experience

• Diploma in Mechanical, Electrical, or Industrial Engineering, or equivalent trade qualification with extensive experience.
• 5–10 years of experience in maintenance, operations, or reliability within asset-intensive industries (e.g., mining, power generation), preferably involving diesel engine systems.
• Working knowledge of reliability engineering principles, including RCM, RCA, FMEA, and PdM.
• Proficiency in CMMS platforms (e.g., SAP) and basic data reporting tools (Excel, Power BI).
• Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making.
• This position may require licensing for compliance with export controls or sanctions regulations.