Job Opportunities at JD Group

Description: 

To generate income and maximise profit from the sales and services by providing excellent customer service.

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements:

• Numeracy and literacy equivalent to Grade 12. 7 – 12 months experience preferably in Retail
• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Knowledge of sales and prospecting processes and methodologies
• Relevant legislation (NCA, CPA, OHASA)
• Knowledge of SAP
• Business Policies & Procedures
• Applicable Operating Platforms
• Basic Retail Knowledge
• Extensive product knowledge within a specific category
• Knowledge of SAP
• Taking Action
• Courage & Confidence/Conviction
• Self-Insight
• Wisdom
• Emotional Maturity
• Personal Resilience
• Drive & Energy

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Description: 

To generate income and maximise profit from the sales and services by providing excellent customer service.

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements:

• Numeracy and literacy equivalent to Grade 12. 7 – 12 months experience preferably in Retail
• Teamwork
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Knowledge of sales and prospecting processes and methodologies
• Relevant legislation (NCA, CPA, OHASA)
• Knowledge of SAP
• Business Policies & Procedures
• Applicable Operating Platforms
• Basic Retail Knowledge
• Extensive product knowledge within a specific category
• Knowledge of SAP
• Taking Action
• Courage & Confidence/Conviction
• Self-Insight
• Wisdom
• Emotional Maturity
• Personal Resilience
• Drive & Energy

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Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

Professional Expertise:

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
• We are seeking a candidate who possesses the following qualities:
• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
• Effective and Exceptional Customer Service.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction: Implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.
• Optimise Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

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Responsibilities:

• Develop and maintain relationships with existing and potential clients
• Generate leads and follow up on sales opportunities
• Meet and exceed monthly and quarterly sales targets
• Provide excellent customer service and support
• Prepare and present sales proposals to potential clients
• Collaborate with the marketing team to develop sales strategies
• Keep up to date with industry trends, competitor activities, and market changes

Requirements:

• Proven experience in sales and meeting targets
• Excellent communication and negotiation skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Knowledge of sales techniques and strategies
• Proficiency in Microsoft Office and CRM software
• Bachelor's degree in Business Administration or related field is preferred

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Description: 

The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.

• Deal with customers in a customer centric manner
• Achieve individual targets
• Cellular and credit administration
• Processing transactions and cash ups
• Effective self management and teamwork
• Security and housekeeping
• Reception / Switchboard

Minimum requirements:

• Matric
• Numeracy skills
• Ability to work with money
• Computer literacy
• Attention to detail
• Interpersonal skills
• Written and communication skills
• Team work
• Telephone etiquette
• Target driven
• Customer centricity
• Practical experience in a financial and administration role
• SAP experience advantageous
• MS Office (Word, Excel)
• Cellular and credit vetting experience
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Target driven

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Description

• Drive operational excellence and execution within the Area in order to ensure the sustainability, profitability and growth of the Area aligned to the Chain strategic objectives.
• Drive the achievement of targets in order to maximise profitability
• Manage and control stock management within the Area
• Analyse profitability within the Area and formulate plans for improvement
• Manage adherence to legislation and risk management standards within the Area
• Team Human Resources management

Minimum requirements

• Relevant business related degree with 3-6 years Retail experience
• Analytical skills
• Report writing
• Problem solving
• People Management
• Operations Management
• Knowledge and innovation management
• Capacity planning and resource optimisation
• Interpersonal relationship management
• MS Office proficiency
• Knowledge of Supply Chain, Retail and Consumer Finance environment
• Relevant legislation (OHASA, FAIS, CPA, NCA, Short and Long term Insurance Act etc.)
• Relevant SAP Management Reporting
• Relevant SAP proficiency
• Indepth knowledge of JD Group policies, practices, processes and systems
• Understanding of the JD Group operating model
• Express and implied ethical responsibilities
• Business and Financial Acumen
• Judgement and Decision making
• Attention to detail
• Numerical Reasoning
• High Performance Teaming
• Customer Orientation
• Drive and Energy
• Monitor and measuring
• Internal and External Networking

go to method of application »

Description: 

To generate income and maximise profit from the sales and services by providing excellent customer service.

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements:

• Numeracy and literacy equivalent to Grade 12. 7 – 12 months experience preferably in Retail
• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Knowledge of sales and prospecting processes and methodologies
• Relevant legislation (NCA, CPA, OHASA)
• Knowledge of SAP
• Business Policies & Procedures
• Applicable Operating Platforms
• Basic Retail Knowledge
• Extensive product knowledge within a specific category
• Knowledge of SAP
• Taking Action
• Courage & Confidence/Conviction
• Self-Insight
• Wisdom
• Emotional Maturity
• Personal Resilience
• Drive & Energy