Job Opportunities at MRI Software

RESPONSBILITIES:

This position will assist in administering all levels of accounting and special projects as needed by management. 

• Reconcile and maintain balance sheet accounts; general ledger operations, prepare and post journal entries
• Assist with month-end close and preparation of monthly financial statements, monthly financial reports, account reconciliations, etc.
• Record financial transactions in accordance with company policies
• Assist with preparation and coordination of the global financial statement audit
• Perform with respect to a tax-related matters/requests including VAT tax and income tax in concert with 3rd party service providers
• Assist with implementing and maintaining internal financial controls and procedures
• Assist with preparation and coordination of the audit process (global and SA statutory)
• Analyse and interpret financial data, trends, variances to forecast and budget and other financial analyses
• Prepare weekly monthly, quarterly, and yearly reports for management
• Help with treasury and cash flow activities
• Play an integral role in revenue recognition, contract organization, and deferred revenue waterfalls
• Provide value in acquisition-related due diligence or integration activities
• Various other projects, as assigned

REQUIREMENTS:

Knowledge and Skills: 

• Strong skills with MS Excel, Word and PowerPoint
• Adept at using technology including a variety of software packages/online portals/Cloud-based systems to capture, analyse and record information
• Strong work ethic, follows instructions, raises issues, good communication skills, solicits feedback to improve performance
• Ability to handle a wide breadth of work and responsibilities in a timely fashion, well-reviewed and with conclusions that demonstrate appropriate level of business acumen and present alternative decision points where necessary
• Willing to work extended time frames during month-end close and any other periods of critical financial activities
• Excellent organizational, time management and prioritization skills 
• Detail-oriented with strong analytical and interpersonal skills
• Reviews work, self-starter, a focus on accuracy, planning, organizing, scheduling and monitoring
• Strong initiative, clear summaries of analyses and problem-solving skills
• May have to work on SA holidays if the US holidays do not correspond, ‘comp time’ will be offered in lieu

Education and Experience:  

• Bachelor’s degree in Accounting or Finance
• 3+ years accounting experience
• Knowledge of accounting principles and practices
• Knowledge of financial reporting
• Previous experience of general accounting, US GAAP preferred, IFRS acceptable
• Proficiency in relevant accounting software
• Chartered accountant and previous audit experience are a ‘nice to have’

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In this position, you will assist with a wide range of IT operational duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities.

RESPONSIBILITIES: 

• Manages related Service Desk Tool queues and tickets
• Resolve or escalate incidents and service requests, maintaining relevant records promptly and efficiently within SLA
• Deployment and configuration of vMware Virtual Machines in vCentre and Azure
• Installation and management of IT security tools
• Build new systems and deploy application software
• Install new software releases and system upgrades
• Review of SOPs and documentation
• Remote Desktop Gateway management, configuration, and troubleshooting
• Configuration of monitoring tools
• Active Directory management and troubleshooting
• VPN Configuration and troubleshooting
• General vCentre management and troubleshooting
• Certificate Management
• Partner with Engineering, Development and Professional Services teams to ensure successful implementation of new technologies and assures SOP’s are accurately recorded and updated

REQUIREMENTS:

• Knowledge of Windows Server technologies, Active Directory, storage and backup devices, VMWare, Citrix and other solutions as necessary to fulfil job responsibilities.
• Proficiency in server, storage and virtualization standards, techniques and tools.
• Analytical/problem-solving skills.
• Clear and concise verbal and written communication to all levels of the organization.
• Effectively organize and prioritize work.
• Simultaneously manage and deliver multiple projects.
• Effectively collaborates with peers, cross-functional teams, team leaders and engineering to achieve end-to-end product and process quality.
• Effectively influences others to ensure levels of quality and timeliness are met during the service improvement and delivery process
• Ability to be available for possible afterhours and standby if required
• Experience with SaaS models and large-scale distributed web architectures utilizing SaaS technologies is a plus

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Position Overview: 

• The role of the Accounting Assistant is to assist the accountants and team leads with data entry, preparation of bank reconciliations, preparation of financial reporting packages and other tasks as required.
• Process vendor invoices accurately and efficiently.
• Verify and reconcile vendor statements, addressing discrepancies as needed.
• Prepare and process electronic transfers and payments.
• Monitor and manage vendor relationships, resolving payment related inquiries.
• Prepare and process client debit orders.
• Maintaining small assets register.
• Prepare weekly cashflow forecasts and monthly overhead report.
• Reconcile bank accounts on a weekly basis.
• Record financial transactions in accordance with company policies and procedures.
• Assist in the preparation of monthly / annual closings.
• Maintaining a filing system.
• Assist with other accounting projects, as assigned.

REQUIREMENTS:

Knowledge and Skills: 

• Strong skills with MS Excel, Word and PowerPoint.
• Adept at using technology including a variety of software packages/online portals/Cloud-based systems to capture, analyze and record information.
• Strong work ethic, follows instructions, raises issues, good communication skills, solicits feedback to improve performance.
• Willing to work extended time frames during month-end close and any other periods of critical financial activities.
• Excellent organizational, time management and prioritization skills.
• Detail-orientated with strong analytical and interpersonal skills.
• Strong initiative, great attention to detail and problem-solving skills.
• May have to work on SA holidays if the US holidays do not correspond, ‘comp time’ will be offered in lieu

Education and Experience:  

• Bachelor’s degree / Diploma in Accounting or Finance, or 5 years relevant experience.
•  2+ years of relevant experience.
• Knowledge of accounting principles and practices.
• Proficiency in relevant accounting software.

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​POSITION OVERVIEW: 

• Provide internal users software and hardware support for their workstations, as well as account management support. Help desk technician will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software’s utilized by the business.
• This position requires you to be in office full time - 08:30 - 17:00 

RESPONSIBILITIES:

• Prepare & manage laptops and tablets.
• Intune enrolment & preparation of hardware.
• Troubleshooting hardware issues with laptops and tablets.
• Troubleshooting software issues with laptops and tablets.
• Acting as an account admin for various software products.
• Assist with wi-fi network troubleshooting and account management.
• Troubleshoot internal network issues.
• Teams & AWS Connect telephony support.
• Project work.
• Internal audio visual setup, tear down and troubleshooting & maintenance.
• Hardware inventory maintenance.
• Hardware and asset procurement, inventory management & cost comparison.
• Corporate ticketing system monitoring.
• Serve as part of the on-call rotation.
• New user creation / staff separations.
• New user onboarding / offboarding.

TYPICAL DELIVERABLES:

• Provide live telephone support to internal user base.
• Provide ticket system support to internal user base.
• Provide email support to internal user base.
• Troubleshoot, document and solve basic hardware, software and connectivity issues independently.
• Read and reference internal knowledge base documentation to assist in troubleshooting issues.
• Follow rigorous checklists for task oriented work, such as workstation setup and account maintenance.
• Work independently or with a team on project oriented work.
• Provide high levels of customer service to internal clients.
• Learn new skills and actively develop toward a Help Desk Technician II.

KNOWLEDGE / BACKGROUND EXPERIENCE

• Minimum of 4 years’ experience (or equivalent) in a Help Desk role, system administrator role, or a software support analyst.
• Basic Windows OS experience including Microsoft and Apple operating systems.
• Basic Networking knowledge.
• Basic hardware knowledge including: laptops, desktops, servers, switches, and routers.
• Basic knowledge of Active Directory.
• Microsoft Office experience (Office 365 is a plus)
• Knowledge of cabling and termination standards and experience working with Cat 5, Cat 5e and Cat 6 fibre terminations.
• Experience with current Internet Technologies/ protocols (TCP/IP, XML, HTTP, HTTPS, SFTP, and Application Servers) a plus.
• Solid methodical troubleshooting skills.
• Customer Service experience.

TECHNICAL / FUNCTIONAL SKILLS

• Works independently and as a team member in a high performance 24/7 availability environment.
• Working level of Documentation Skills, document configurations, and project updates.
• Implements solutions within the context of higher-level requirements.
• Applies effective time management skills and can handle multiple tasks/projects effectively.
• Uses experience and seasoned judgment to suggest approaches that optimize among customer needs, business constraints and technological realities.
• Stays current with industry trends and standards as well as how to integrate these into the help desk service catalogue.
• Works effectively in a fast paced environment. Performs multiple tasks concurrently on tight timelines.
• Quickly gains basic understanding or working knowledge in new technical areas.
• Monitor, manage and resolve customer issues as well as coordinating service with customers; engage or escalates to vendors for service restitution as appropriate.