Job Opportunities at nCino

Essential Functions:

• Demonstrates advanced understanding of Salesforce declarative automation and data integrity tools used to configure and extend nCino
• Articulates a proposed solution for or against customization
• Configures product features and in the context of the end-user and relative level of effort (LOE)
• Understands and articulates challenges inherent in environment strategy and promotion
• Recommends optimal extensions around or to the nCino data model to the team
• Demonstrates adept troubleshooting ability using a combination of configuration review, debug logs, and Chrome tools
• Proposes solutions using Salesforce and nCino UX, and Security mechanisms to achieve requirements
• Conducts nCino feature quality control and testing
• Proficiently uses complimentary Salesforce tools
• Exhibits competent understanding of common integrations
• Displays understanding and use of DevOps
• Promote cross-team collaboration focused on delivering product configuration for the end-user
• Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.

Requirements:

• Typically requires a minimum of 5 years of related experience/ proficiency with a Bachelor’s degree; or 3 years and a Master’s / Advanced degree;  or equivalent work experience (as applicable).
• 4+ years Salesforce.com architecture experience
• Salesforce App Builder and Salesforce Administrator Certifications
• Experience with the analysis, definition and implementation Solution, Information, Technical, Application Architecture based solutions
• Knowledge/Experience of various data encryption methods
• Passion to deliver the high quality solution to banking customers with an all-in commitment to what we do

Desired:

• Experience with AutoRabit, Copado, SFX
• Experience with Smartsheet, Jira
• Experience with the Loan Origination/Servicing Systems, Enterprise Architecture framework
• Position may require some travel

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ESSENTIAL JOB FUNCTIONS

• Accurately and timeously capture and compare (validate) customers’ documentation submitted by various financial institutions by capturing document information and following chronological steps:
• Follow chronological steps
• Capture document information
• Completing qualitative checks to verify if a document is acceptable, to capture the document information in data fields, and then to compare and validate the final set of information
• Perform qualitative checks Review for a variety of detailed documents to ensure their data fields are filled, accurate and compliancy and compliance
• Advise and support team members on maintaining detailed and accurate documents and documentation
• Provide exceptional customer service at all times
• Communicate with management to seek guidance, support and escalations
• Process and Effectively validate the accuracy of various detailed documents to support the success of daily operations
• Ability to maintain a full-time work schedule with regular in-person attendance

MINIMUM REQUIREMENTS

Education & Training

• Secondary school diploma, 4-6 years of data, administrative, finance, or compliance industry experience or equivalent combination of education, experience, and proficiencies
• Excellent English literacy
• Basic working knowledge of Microsoft Suite and computer proficiency
• Interest in producing and maintaining standardized, accurate, and effective documentation
• Logical ability to be able to interpret Ability to independently interpret  document types, and who can then be trusted to work within a team or independently function within a team
• Customer service skills
• Strong communication skills
• Strong attention to detail
• Gather and organize information while meeting commitments on time
• Perform well-defined tasks
• Effective time management skills

Years of Related Experience

• 2+ Years Data/Administrative/Finance/Compliance industry work experience or equivalent

NON-ESSENTIAL JOB FUNCTIONS (if any; not required)

• A thirst for learning and ability to understand new concepts quickly
• Ability to think creatively and handle multiple priorities
• Comfort with uncertainty
• Curiosity to figure out solutions and paths forward

PREFERRED REQUIREMENTS (if any)

• Tertiary qualification or advanced degree and/or certifications