Job Opportunities at Smith+Nephew

Summary

Reporting to a Sales Manager, the incumbent is responsible for the successful launch, promotion and sales of his/her specific product range to Orthopaedic Surgeons and Hospital Pharmacies. The continuing education in the correct application and usage of these products in the sales territory allocated to the incumbent is paramount.

Key Performance areas

• To attain and exceed targeted sales.
• To develop and maintain a regular calling pattern and to report accordingly.
• To ensure that all customers are fully cognisant of the product range.
• To attend theatre cases to give technical advice.
• To supervise competitor activity.
• Managing waiting to invoice in the territory as per company policy

Key Functions

Is responsible for attaining and exceeding targeted sales for the products to be sold in the territory. These products will be promoted and sold to the following outlet types:

• Private hospitals and clinics
• Provincial Hospitals
• Military hospitals
• Other outlets specified by his/her Manager.

Develops a routine calling pattern for all customers within own area as follows:

• Theatre operating days
• Appointments in rooms
• An appointment diary is maintained and continuously updated

A quarterly business plan to ensure coverage of territory is submitted to the Regional Sales Manager and broadly outlines an overall plan to ensure total coverage of all outlets in the forthcoming quarter, with an emphasis on objectives set out by Marketing at the beginning of each quarter.

Cultivate culture of coaching for the commercial team, set the standards and governance for this coaching culture across cluster by developing coaching plan for Field managers and ensure the sustainability of this culture through solid critical metrics that will be automated on CRM or LMS or any similar Vehicle.

• Calling and detailing in a one-on-one environment
• In-service training sessions
• Use of audio visual training aids, promotional literature and journal reports.
• Practical demonstrations.
• Setting up workshops for the training of staff.

Minimum Requirements:

Education

• Matric Qualification
• Degree within the Faculty of Health Sciences

Experience

• A minimum of two years previous sales experience in Medical Devices

Competencies Required

• Good communication skills in the required language, mature personality to enable him/her to deal with medical professionals on an acceptable basis
• Uses links in network to send information
• Uses every available opportunity to maintain contact with customers
• Demonstrates up-to-date knowledge in own specified area
• Translates theory into practical application

Personal Traits

• Upbeat
• Responsible
• Confident
• Honest

go to method of application »

We are seeking for someone with a digital-first approach, a customer centric mindset, with a strong background in digital marketing. Someone able to look at business needs with digital lens and suggest relevant channels and tactics to achieve commercial goals.

Sound exciting? We believe so!

Essential Job Functions

The purpose of this role is ensuring a successful planning and execution of the marketing campaigns in the digital channels and to drive qualified lead generation. Measuring success by setting the right KPIs in place, track, and monitor.

• Establish collaboration with local Franchise teams to effectively support them with multi-channel digital marketing activities for health care professionals
• Build marketing automation programs for relevant personas and customer profiles, depending on market needs and in accordance with local legal regulations
• Execute effective digital lead generation in tight collaboration with Digital Marketing Manager EMEA and the local Marketing Team
• Monitor key performance indicators, optimize budget and performance, report on results to Franchises and Digital Marketing Manager EMEA
• Manage local CRM-based marketing initiatives in alignment with local Sales teams
• Identify and create briefs for local digital content needs

Requirements

• Marketing or Digital Transformation Qualification
• 5 years proven working experience in digital marketing B2B or B2C and campaign execution
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaign
• Familiar with a customer journey approach and working with multiple buyer personas and purchasing paths
• Solid knowledge of website analytics tools, working knowledge of HTML, CSS