Job Opportunities at Stryker

Overview:

• As a Data Analyst Intern in Stryker, you will be immersed in analyzing various datapoints to help Stryker deliver its growth strategy in EMEA. Together with the Analytics team you will create scalable, investigative capabilities which enable the Division commercial teams to reduce time spent on data searching, cleaning, reporting and shift focus towards running the business with supporting facts, insights, and foresights. This role is perfect for highly analytically minded individuals looking to impact healthcare through technology. This hands-on internship offers a unique opportunity to contribute to create a data culture in Stryker and gain valuable industry experience.

Opportunities & benefits that the role offers

Opportunity to work on fulfilling and future focused projects, which will contribute to our continued commercial success within the division.

• This position offers excellent opportunities of personal development including stakeholder management within an international medical device company, working together with both functional stakeholders, COE team-members and Divisional senior management.
• Help shape the future of the COE Analytics team in EMEA, to ensure the team provide best in class service to our commercial divisions. 
• Work in Europe’s 6th best “Great Place to Work”.

Requirements:

• Preferably recently graduated students in master's or bachelor's degree in computer science, Analytics, Statistics/Mathematics/Economics, Business Administration or a related field.
• Strong analytical skills and an ability to interpret data to derive meaningful insights.
• Excellent verbal and written communication skills.
• Preferably South - African citizen
• Ability to work collaboratively in a team environment as well as independently.
• You are Skilled Within the Following Technical Areas:
• Data governance concepts including the need for documented definitions, calculations, sources, lineage, etc.
• Experienced in at least one of the tools central to data analytics: SQL, Python, Power BI, DAX

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• The Stryker Sales/Clinical Support Intern responsibilities include directly supporting all Stryker products associated with Joint Replacement/Trauma procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
• Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.

Qualifications/Requirements: 

• Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology. 
• Preferably Youth
• Preferably Driver’s License
• Preferably South African Citizen

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Summary:

• The Senior Manager, Business Processes pursues a best-in-class operation, capable of delivering world class service to our customers in the most efficient and effective way. 
• The manager sets an example of leadership and provides direction to the Business Processes team and maintain the Company’s distribution activities, whilst meeting customer service and quality.  
• Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices. Also ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment. There will be direct reports made up of specialists. 

What you will do:

• Provides guidance / direction to the operational and functional areas, fostering an environment of proactive and continuous improvement approach 
• Manage effective communications with the team to deliver operational targets, issues, briefings are effectively delivered 
• Accurately monitor and use relevant production KPI's to ensure maximum efficiency and compliance 
• Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc.  
• Ensure all quality and safety standards are adhered to and championed as necessary 
• Sponsoring an environment of Safety, Quality, People Development and CI within Stryker by working with business partners to define expected standards and the roles/responsibilities in the conservation of these standards. 
• Liaison with couriers, other departments, and the Sales force 
• Be an expert in the multifunctional processes, which include warehousing, transportation and trade compliance. 
• Take responsibility for identifying areas of improving and assisting in the implementation of actions relating to these. 
• Lead and implement projects within the team and cross-functional, to further improve the department, resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels 
• Build and develop talent within the function and site. Support and mentor other team members as required and participate in talent review process outside of own area 
• Promote a culture of inclusiveness, trust, flexibility and teamwork. 
• With global alignment, you will ensure that necessary capacity is in place across the network to meet our Customers’ Demands. 
• Project manage the more complex improvement initiatives as required 
• Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision.  
• You will support standardizing approaches and practices across Warehousing and Distribution Organizations 

What you need:

• Bachelor's degree in Logistics/Engineering/ Business or equivalent with additional professional qualifications in related field. 
• Ideally experience of leading a team in a similar environment 
• You are certified or you have experience leading lean projects Experience 
• Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments.  
• Must be IT literate and efficient in an administrative environment.  
• They must have the ability to work on their own initiative, prioritizing and organizing workload. 
• Decision Making/Judgement – Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately. 
• Relationship Builder – Builds and maintains relationships within the team and across the wider organization 
• Innovation & Creativity – Identifies and champions new ideas. 
• Excellent communication skills 
• Proactive - Has a pro-active and independent personality, ability to manage their own workload and priorities appropriately 
• Strong internal drive and motivation to make a difference and add value to an organization 
• Minimum Lean Six Sigma yellow belt Qualified and have experience in leading lean process projects are preferred 
• You have at least 5 years’ + experience in ideally one of the following areas: Logistics, Manufacturing, Continuous Improvement, Supply Chain or Distribution Management 
• Well versed in Microsoft Office tools including Word, Excel, Access, Power Point and/or Microsoft Project. 
• Competencies & Behaviors  
• Sets Direction 
• Exceptional communication skills (both verbal and written). 
• Makes sounds decisions and selects effective approaches to solving issues. 
• Demonstrates agility and desire to learn and adjust priorities. 

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Summary:

• The purpose of the role is to lead Order Management Business Process initiatives. The focus of this role is to build capabilities within our customer service department and find leaner improved ways of working and processes, this can as well be achieved through new technologies, automation and standardization. A key component of this role will be to drive our strategy, lead, coach and develop the respective team (possible direct or dotted reporting line) as well as attracting and engaging top talent. 
• This role will embrace identifying the current situation, building the required capabilities, defining the future state. In addition, it involves technical troubleshooting, teamwork, collaboration, professionalism, and integrity to ensure that results are delivered in accordance with the strategic plans and objectives. 

What you will do:

• Responsible for supporting the overall strategy and implementation of sustainable order management business processes be executing required work packages  
• Identifying required capabilities within the Customer Experience organization   
• Support the Business Process Expert Team and local teams with identifying opportunities and implementing business improvement initiatives 
• Interact with other Business Process Expert Leaders and local key stakeholder  
• Drive innovation though automation initiatives  
• Drive process management/standardization initiatives   
• Act as first point of contact for the Customer Experience Teams for business process improvements related topics  
• Analyse and identify opportunities for process improvement implementations 
• Reviewing current status and align with key stakeholder and end user to define the next steps 
• Working with possible external suppliers for innovative solutions 
• Analyse issues, tracing them, identifying and resolving them  
• Work with stakeholders to create and track the capability building plan for the region 
• Perform Order end-to-end analysis to highlight bottlenecks  
• Deliver input for monthly reviews of progress and reporting for executive management 
• Provides training and support to local team members and colleagues  

What you need:

Required: 

• Bachelor degree or equivalent 
• Fluency in English 
• 6+ years experience in Customer Service, Operations or other relevant customer facing or relationship management roles  
• 2+ years experience in process management  
• Strong customer focus with a clear understanding of the wider issues impacting the relevant markets  
• Demonstrated success in building capabilities and involvement in business transformation  
• Well versed in Microsoft Office tools including Word, Excel, Access, Power Point, Visio or other flow-charting software and/or Microsoft Project  
• Excellent interpersonal skills 
• Expertise ERP and CRM systems and practices knowledge 
• Experience in Project Management 

Preferred: 

• Project Management qualifications 
• Process Lean/Excellence/Six Sigma tools, training and/or certification experience
• Leading high performing, highly engaged teams within a decentralized, matrix organization  
• Experience in process standardization across matrix organization 
• Experience of working and collaborating within a matrix organization  
• Experience in international environment  
• Medical device standards and regulatory needs  
• Leading and managing projects  
• Experience in implementing sustainable order management business processes  
• Experience with Business Process Analysis 
• Project management certification 
• Lean Belt (minimum yellow) 
• Basic understanding and working knowledge of EDI and RPA   
• Experience of working with automating processes through 3rd party suppliers    
• Experience with continuous / process improvement 
• Experience in leading business transformation initiatives (process standardization)  

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Summary:

• The Associate Manager, Kitroom is responsible for leading the loan kit operation in order to meet customer service and quality requirements. They will take responsibility for ensuring the loan kit operational metrics are delivered on time every time. This encompasses the entire operational process related to that specific area, ensuring a “Best in Class” organisation is created and maintained through implementing solutions to further develop, maintain and improve customer satisfaction, reduce cost and optimise inventory. A key component of this role will also be to lead, coach and develop the team as well as importing and exporting best in class talent. The Associate Manager will be expected to act as a deputy for the Manager of their department, leading by example and assisting in the overall running of the team. This will include helping to manage the daily workload (including capacity planning and creating action plans), assisting in ensuring that processes are in place and being followed, that opportunities are identified for improvement and acted upon and that engagement is part of the day to day culture. The Associate Manager would be expected to participate in regional projects, which may include integration work from Mergers & Acquisitions.  
• The Associate Manager is expected to continuously drive process improvement within the Kit room processes using lean six sigma tools. The Associate Manager will directly manage and develop employees up to and inclusive of Supervisors. 

What you will do: 

• Support the Customer Logistics strategy. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department. 
• May be required to devise the Loan Kit strategy for the country/ region. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department. 
• Leading & motivating the workforce. This may include indirect management of third-party employees within the region that support Stryker business 
• Take responsibility for and work in collaboration with other stakeholders to achieve departmental and divisional KPIs and objectives such as Kit service level, efficiency, inventory, quality & any relevant financial performance metrics. 
• Manage effective communications with the team to deliver operational targets, resolve issues and complete team briefings effectively 
• Complete all activities related to capacity planning including creation and presentation of business cases to upper management. This may include holiday planning, sickness/ absence processes etc.  
• Complete all people management processes including management of Performance Improvement plans, individual development plans, annual performance review process, feedback and coaching, interviews/ talent selection, Return to Works.  
• Complete and remain up-to-date on all Stryker approved leadership training programs  
• Accurately monitor and use relevant production KPI's to ensure maximum efficiency and quality compliance 
• Utilise team members effectively to deliver agreed targets to required quality and output 
• Create an environment of development and cultivate talent in the department 
• Ensure all team members are trained and capable to undertake required tasks. Oversee and sign-off all relevant induction training for new members of the team. Maintain training records and relevant curriculum within Stryker Learning Management System (SLMS) 
• To operate in a safe working manner and be responsible for H+S within designated areas, and ensure all prescribed PPE is used correctly by each team member 
• Collaborate and liaise with all internal and external stakeholders (this could include sales, customer service, warehousing, transportation, supply chain, asset team). Ensure the customer satisfaction in terms of inventory and the right cost effectiveness  
• Provide input or support key supplier review process (for suppliers of kit process equipment or services) 
• Maintain supplies of departmental consumables. May also support the team with processing purchase orders in Enterprise Resource Program (or equivalent), monitoring stock and demand of disposable products (washing and packaging material) for operational areas. 
• Take responsibility for identifying areas of improvement and assisting in the implementation of actions relating to these. 
• Lead and implement projects within the team and cross-functionally, to further improve the department, resulting in increased customer satisfaction/ efficiencies, lower costs and optimized inventory levels   
• Lead implementation of the Q12 engagement impact plan for the team and monitor progress against the plan. 
• Build and maintain relationships with other Enabling Functions while driving to leverage opportunities across the areas. 
• Liaise with and visit customers in order to partner with them to develop& execute innovative kit operational improvements.  
• Management and execution of the operational processes related to any business acquisition/ integrations related to your area of responsibility  
• Ensure all Compliance, Quality and financial standards reporting policies are implemented and applied in your area. This may include leading changes to existing procedures, work instructions and trainings.  
• Oversee QMS documentation and QMS documentation re-alignment. This would also include driving any change management that stems from QMS re-alignments (training/ re-training). 
• Oversee implementation of local process improvements including Just-do-It actions, Lean 6S, enhancements or local rollouts of South Africa/EEMEA process changes.  
• Lead the daily Managed Daily Improvements (MDI) process and daily/ weekly metric reviews (productivity, quality, etc.) for the department and reporting to upper management when needed  
• Benchmarking with other Stryker sites to identify operational best practices and lead execution of needed changes locally. 
• Support management team with creating annual budgets or updating quarterly budget projections 

What you need:

Required:

• Equivalent of University Degree/Diploma or equivalent desirable experience. 
• English speaking (Professional Working Proficiency in English communication) 
• Minimum of 5 years’ experience leading teams and (or) projects (for internal candidates- minimum of 2 years as supervisor) 
• Experience of working within a team. 
• Experience of working to tight deadlines. 
• Excellent communication skills  
• Can demonstrate a high level of problem-solving skills 
• Must be IT literate and efficient in an administrative environment. Well versed in Microsoft Office tools 
• Knowledge of Operations management processes & general logistics  
• Experience in general, operations or logistics including a customer facing role. 
• Experience in people and project management. 
• Lean Six Sigma Qualification or have professional experience in leading lean projects 

Preferred: 

• Project / People Management qualifications an advantage 
• Experience from the Medical Device, Pharmaceutical,  healthcare or other regulated industry 
• Experience with business process analysis 
• Previous experience using Enterprise Resource Program systems (ERP) in similar role 

go to method of application »

Summary:  

• The Associate Manager, Kitroom is responsible for leading the loan kit operation in order to meet customer service and quality requirements. They will take responsibility for ensuring the loan kit operational metrics are delivered on time every time. This encompasses the entire operational process related to that specific area, ensuring a “Best in Class” organisation is created and maintained through implementing solutions to further develop, maintain and improve customer satisfaction, reduce cost and optimise inventory. A key component of this role will also be to lead, coach and develop the team as well as importing and exporting best in class talent. The Associate Manager will be expected to act as a deputy for the Manager of their department, leading by example and assisting in the overall running of the team. This will include helping to manage the daily workload (including capacity planning and creating action plans), assisting in ensuring that processes are in place and being followed, that opportunities are identified for improvement and acted upon and that engagement is part of the day to day culture. The Associate Manager would be expected to participate in regional projects, which may include integration work from Mergers & Acquisitions.  
• The Associate Manager is expected to continuously drive process improvement within the Kit room processes using lean six sigma tools. The Associate Manager will directly manage and develop employees up to and inclusive of Supervisors. 

What you will do: 

• Support the Customer Logistics strategy. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department. 
• May be required to devise the Loan Kit strategy for the country/ region. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department. 
• Leading & motivating the workforce. This may include indirect management of third-party employees within the region that support Stryker business 
• Take responsibility for and work in collaboration with other stakeholders to achieve departmental and divisional KPIs and objectives such as Kit service level, efficiency, inventory, quality & any relevant financial performance metrics. 
• Manage effective communications with the team to deliver operational targets, resolve issues and complete team briefings effectively 
• Complete all activities related to capacity planning including creation and presentation of business cases to upper management. This may include holiday planning, sickness/ absence processes etc.  
• Complete all people management processes including management of Performance Improvement plans, individual development plans, annual performance review process, feedback and coaching, interviews/ talent selection, Return to Works.  
• Complete and remain up-to-date on all Stryker approved leadership training programs  
• Accurately monitor and use relevant production KPI's to ensure maximum efficiency and quality compliance 
• Utilise team members effectively to deliver agreed targets to required quality and output 
• Create an environment of development and cultivate talent in the department 
• Ensure all team members are trained and capable to undertake required tasks. Oversee and sign-off all relevant induction training for new members of the team. Maintain training records and relevant curriculum within Stryker Learning Management System (SLMS) 
• To operate in a safe working manner and be responsible for H+S within designated areas, and ensure all prescribed PPE is used correctly by each team member 
• Collaborate and liaise with all internal and external stakeholders (this could include sales, customer service, warehousing, transportation, supply chain, asset team). Ensure the customer satisfaction in terms of inventory and the right cost effectiveness  
• Provide input or support key supplier review process (for suppliers of kit process equipment or services) 
• Maintain supplies of departmental consumables. May also support the team with processing purchase orders in Enterprise Resource Program (or equivalent), monitoring stock and demand of disposable products (washing and packaging material) for operational areas. 
• Take responsibility for identifying areas of improvement and assisting in the implementation of actions relating to these. 
• Lead and implement projects within the team and cross-functionally, to further improve the department, resulting in increased customer satisfaction/ efficiencies, lower costs and optimized inventory levels   
• Lead implementation of the Q12 engagement impact plan for the team and monitor progress against the plan. 
• Build and maintain relationships with other Enabling Functions while driving to leverage opportunities across the areas. 
• Liaise with and visit customers in order to partner with them to develop& execute innovative kit operational improvements.  
• Management and execution of the operational processes related to any business acquisition/ integrations related to your area of responsibility  
• Ensure all Compliance, Quality and financial standards reporting policies are implemented and applied in your area. This may include leading changes to existing procedures, work instructions and trainings.  
• Oversee QMS documentation and QMS documentation re-alignment. This would also include driving any change management that stems from QMS re-alignments (training/ re-training). 
• Oversee implementation of local process improvements including Just-do-It actions, Lean 6S, enhancements or local rollouts of South Africa/EEMEA process changes.  
• Lead the daily Managed Daily Improvements (MDI) process and daily/ weekly metric reviews (productivity, quality, etc.) for the department and reporting to upper management when needed  
• Benchmarking with other Stryker sites to identify operational best practices and lead execution of needed changes locally. 
• Support management team with creating annual budgets or updating quarterly budget projections 

What you need:

Required:

• Equivalent of University Degree/Diploma or equivalent desirable experience. 
• English speaking (Professional Working Proficiency in English communication)  Minimum of 5 years’ experience leading teams and (or) projects (for internal candidates- minimum of 2 years as supervisor) 
• Experience of working within a team. 
• Experience of working to tight deadlines. 
• Excellent communication skills  
• Can demonstrate a high level of problem-solving skills 
• Must be IT literate and efficient in an administrative environment. Well versed in Microsoft Office tools 
• Knowledge of Operations management processes & general logistics  
• Experience in general, operations or logistics including a customer facing role. 
• Experience in people and project management. 
• Lean Six Sigma Qualification or have professional experience in leading lean projects 

Preferred:

• Project / People Management qualifications an advantage 
• Experience from the Medical Device, Pharmaceutical,  healthcare or other regulated industry  
• Experience with business process analysis 
• Previous experience using Enterprise Resource Program systems (ERP) in similar role 

go to method of application »

Summary:

• The Associate Manager, Kitroom is responsible for leading the loan kit operation in order to meet customer service and quality requirements. They will take responsibility for ensuring the loan kit operational metrics are delivered on time every time. This encompasses the entire operational process related to that specific area, ensuring a “Best in Class” organisation is created and maintained through implementing solutions to further develop, maintain and improve customer satisfaction, reduce cost and optimise inventory. A key component of this role will also be to lead, coach and develop the team as well as importing and exporting best in class talent. The Associate Manager will be expected to act as a deputy for the Manager of their department, leading by example and assisting in the overall running of the team. This will include helping to manage the daily workload (including capacity planning and creating action plans), assisting in ensuring that processes are in place and being followed, that opportunities are identified for improvement and acted upon and that engagement is part of the day to day culture. The Associate Manager would be expected to participate in regional projects, which may include integration work from Mergers & Acquisitions.  
• The Associate Manager is expected to continuously drive process improvement within the Kit room processes using lean six sigma tools. The Associate Manager will directly manage and develop employees up to and inclusive of Supervisors. 

What you will do: 

• Support the Customer Logistics strategy. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department. 
• May be required to devise the Loan Kit strategy for the country/ region. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department.
• Leading & motivating the workforce. This may include indirect management of third-party employees within the region that support Stryker business
• Take responsibility for and work in collaboration with other stakeholders to achieve departmental and divisional KPIs and objectives such as Kit service level, efficiency, inventory, quality & any relevant financial performance metrics. 
• Manage effective communications with the team to deliver operational targets, resolve issues and complete team briefings effectively 
• Complete all activities related to capacity planning including creation and presentation of business cases to upper management. This may include holiday planning, sickness/ absence processes etc.  
• Complete all people management processes including management of Performance Improvement plans, individual development plans, annual performance review process, feedback and coaching, interviews/ talent selection, Return to Works.  
• Complete and remain up-to-date on all Stryker approved leadership training programs  
• Accurately monitor and use relevant production KPI's to ensure maximum efficiency and quality compliance 
• Utilise team members effectively to deliver agreed targets to required quality and output 
• Create an environment of development and cultivate talent in the department 
• Ensure all team members are trained and capable to undertake required tasks. Oversee and sign-off all relevant induction training for new members of the team. Maintain training records and relevant curriculum within Stryker Learning Management System (SLMS) 
• To operate in a safe working manner and be responsible for H+S within designated areas, and ensure all prescribed PPE is used correctly by each team member
• Collaborate and liaise with all internal and external stakeholders (this could include sales, customer service, warehousing, transportation, supply chain, asset team). Ensure the customer satisfaction in terms of inventory and the right cost effectiveness  
• Provide input or support key supplier review process (for suppliers of kit process equipment or services) 
• Maintain supplies of departmental consumables. May also support the team with processing purchase orders in Enterprise Resource Program (or equivalent), monitoring stock and demand of disposable products (washing and packaging material) for operational areas. 
• Take responsibility for identifying areas of improvement and assisting in the implementation of actions relating to these. 
• Lead and implement projects within the team and cross-functionally, to further improve the department, resulting in increased customer satisfaction/ efficiencies, lower costs and optimized inventory levels   
• Lead implementation of the Q12 engagement impact plan for the team and monitor progress against the plan. 
• Build and maintain relationships with other Enabling Functions while driving to leverage opportunities across the areas. 
• Liaise with and visit customers in order to partner with them to develop& execute innovative kit operational improvements.  
• Management and execution of the operational processes related to any business acquisition/ integrations related to your area of responsibility  
• Ensure all Compliance, Quality and financial standards reporting policies are implemented and applied in your area. This may include leading changes to existing procedures, work instructions and trainings.  
• Oversee QMS documentation and QMS documentation re-alignment. This would also include driving any change management that stems from QMS re-alignments (training/ re-training). 
• Oversee implementation of local process improvements including Just-do-It actions, Lean 6S, enhancements or local rollouts of South Africa/EEMEA process changes.  
• Lead the daily Managed Daily Improvements (MDI) process and daily/ weekly metric reviews (productivity, quality, etc.) for the department and reporting to upper management when needed  
• Benchmarking with other Stryker sites to identify operational best practices and lead execution of needed changes locally. 
• Support management team with creating annual budgets or updating quarterly budget projections 

What you need:

Required: 

• Equivalent of University Degree/Diploma or equivalent desirable experience. 
• English speaking (Professional Working Proficiency in English communication) 
• Minimum of 5 years’ experience leading teams and (or) projects (for internal candidates- minimum of 2 years as supervisor) 
• Experience of working within a team. 
• Experience of working to tight deadlines. 
• Excellent communication skills   Can demonstrate a high level of problem-solving skills 
• Must be IT literate and efficient in an administrative environment. Well versed in Microsoft Office tools 
• Knowledge of Operations management processes & general logistics  
• Experience in general, operations or logistics including a customer facing role. 
• Experience in people and project management. 
• Lean Six Sigma Qualification or have professional experience in leading lean projects 

Preferred: 

• Project / People Management qualifications an advantage 
• Experience from the Medical Device, Pharmaceutical,  healthcare or other regulated industry 
• Experience with business process analysis 
• Previous experience using Enterprise Resource Program systems (ERP) in similar role 
   

go to method of application »

Job description

• As a (Senior) Sales Representative – Instruments, you will drive growth of Stryker’s Instruments portfolio across the Inland KwaZulu-Natal region. You will act as a trusted advisor to surgeons, theatre teams, and hospital stakeholders, combining strong clinical knowledge with advanced consultative sales skills.
• Reporting to the Senior Regional Sales Manager, you will own territory strategy, execution, and results, while modelling best-in-class sales behaviours and representing Stryker with the highest standards of integrity, ethics, and professionalism.

What You Will Do

• Develop and execute a robust territory business plan for Inland KwaZulu-Natal, including SWOT analysis, SMART objectives, and contingency planning
• Drive sustainable revenue growth by winning market share, closing opportunities, and expanding accounts across public and private healthcare sectors
• Build strong, value-based relationships with surgeons, theatre teams, procurement, and hospital leadership
• Act as a clinical and commercial expert for the Instruments portfolio, holding credible discussions on products, procedures, and clinical applications
• Provide high-quality in-theatre case support, education, and training, adding confidence and value during procedures
• Apply consultative selling techniques to understand customer needs and emotional drivers, positioning solutions accordingly
• Support pricing discussions, financing options, and tender processes in collaboration with the Regional Sales Manager
• Monitor competitor activity and market trends, identifying opportunities for portfolio growth and cross-franchise collaboration
• Mentor and support Associate and junior Sales Representatives, contributing to capability and talent development within the team
• Ensure accurate reporting and full compliance with Stryker’s ethics, quality, and customer service standards

What You Will Need

Required

• Diploma or Bachelor’s degree in Business, Life Sciences, Engineering, or a related field
• Minimum 2 years’ successful sales experience in medical devices; role seniority may be adjusted based on experience.
• Proven ability to manage KwaZulu-Natal territory independently and consistently close business
• Strong understanding of public and private healthcare environments
• Solid clinical knowledge with the ability to support surgeons and theatre teams in the OR
• Excellent communication, relationship-building, and influencing skills
• High level of integrity, ethical conduct, and commitment to patient safety
• Fluency in English
• Valid driver’s license

Preferred

• Prior experience in medical device instruments, including capital equipment and consumables
• Experience supporting tenders, pricing discussions, and complex procurement processes