Job Opportunities at The Heineken Company

• Applications are invited for the Automation Technician position based in Supply Chain, Adam Tas, Stellenbosch. The successful applicant will report to the Maintenance Team Leader.

Key performance areas include, but not limited to:

• Maintaining electronic systems on existing machinery and equipment;
• Attending to electronic related equipment breakdowns;
• Fault finding in electronic equipment;
• Reading and interpreting complex circuit diagrams
• Attending to electrical related equipment breakdowns, if required;
• Providing assistance to production lines;
• Installation of electronic systems on new machinery and equipment;
• Upgrading, optimising and modifying electronic control systems;
• Programming stacking patterns on palletisers, etc.
• Adhering to all relevant quality, health & safety policies and procedures;
• Completing all relevant administration;
• Providing inputs for budgets (OPEX and CAPEX).
• Dealing with suppliers and contractors

The successful candidate must have the following qualification/experience/skills:

• Qualified Automation Technician (N6);
• At least 3 years relevant experience in the Electronics environment;

Working knowledge of:

• PLC/HMI programming (Siemens S7, Win CC, Simotion Scout, TIA Portal, etc.);
• Industrial networks (Profibus, Ethernet, ASI, etc.);
• Scada Systems / Plant Information Systems;
• Electrical components (contactors, overloads, starters, sensors, PT100, etc.);
• Variable speed drives (Danfoss, Telemechanique, Lenze, etc.);
• Familiar with conveyor line controls, automation and high-speed filling lines;
• Computer literate in MS Office package (MS Word, MS Excel, MS Outlook, etc.);
• Ability to work independently and under pressure;
• Willing and able to be on standby and respond to callouts after hours and on weekends (standby is rotated on a weekly basis);
• Willing and able to work extended hours (overtime) as and/or when required;
• Ability to cope with the inherent physical demands of the position.

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• Applications are invited for a Process Engineer position in our Engineering team based in Springs. This person will report to the Engineering Manager and be responsible in supporting operational excellence by applying engineering expertise to optimize production processes, improve equipment performance, drive sustainability initiatives, and lead continuous improvement across the plant.

Key Performance Areas would include, but are not limited to:

• Conduct detailed mass and energy balances to verify process capability, identify inefficiencies, and support optimization and project development.
• Develop, maintain, and analyse PFDs and P&IDs to support process understanding, modification, and compliance with engineering standards.
• Lead and support capital and operational projects, including scope development, design reviews, contractor management, FATs/SATs, and commissioning.
• Perform operational analysis of equipment and processes, including downtime studies, efficiency tracking and reviews, and performance benchmarking.
• Form part of a multi-disciplinary problem-solving team, applying structured methodologies defined by TPM. Conduct hydraulic calculations (pressure drop, line sizing, pump selection) to support design changes, troubleshooting, and system upgrades.
• Apply chemical, mechanical, and process engineering principles to optimize plant operations, improve throughput, and address equipment or process deviations.
• Implement and embed global best practices to standardize processes, drive the sustainability agenda, improve safety performance, and elevate operational excellence.
• Drive the plant’s sustainability agenda, including water and energy reduction initiatives, waste minimization, and circularity projects.
• Collaborate with Quality, Maintenance, Safety, and Operations teams to ensure compliance with food safety, quality, and regulatory standards.
• Lead or support data-driven decision making through statistical analysis, trending, and interpretation of process and production data.
• Champion process safety, ensuring process risks are identified, assessed, and mitigated through engineering controls and safe operating practices.
• Participate in technology evaluations, feasibility studies, and trials to introduce improved processes, automation, or equipment innovations.
• Support accurate utility usage analysis (steam, water, compressed air, refrigeration) and identify areas for optimization and conservation.
• Maintain rigorous documentation and engineering governance, including change control, drawings updates, and standards compliance.

The successful candidate must have the following qualification, skills and experience:

• Degree in Engineering (BTech/BEng)
• Must have 5-8 years experience
• Demonstrated project ownership with measurable technical contributions and field exposure
• Leadership ability
• Ability to facilitate problem solving in a team forum

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• The ideal candidate should have a minimum of three years’ experience, preferably 5 years across most of the key functions associated with the role, including process optimisation, water and energy management, sustainability, wastewater treatment, environmental compliance, process safety, and continuous improvement.
• Experience in brewing, food and beverage, or other process manufacturing environments is advantageous, together with a demonstrated ability to identify inefficiencies, implement performance improvements, and deliver measurable operational and sustainability outcomes. 
• The successful candidate must demonstrate strong analytical thinking, a proactive and solutions-driven mindset, and a passion for sustainability and resource stewardship.
• They should be highly self-motivated, resilient, and able to influence stakeholders across multiple functions while fostering collaboration and driving change.
• Strong communication skills, sound judgement, and a commitment to safety, environmental responsibility, and operational excellence are essential for success in the role. 
• Key technical competencies include process engineering and optimisation, sustainability and environmental management, and process safety management.
• The candidate should be proficient in process analysis, resource efficiency improvement, risk assessment, and data-driven decision-making.
• Key leadership competencies include project leadership, stakeholder engagement, and continuous improvement facilitation, with the ability to lead cross-functional teams, influence performance through technical expertise, and deliver sustainable business results.

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Purpose of the Job

• To provide senior technical quality support for packaging and dry goods by implementing and sustaining risk-based quality systems, ensuring fit-for-use materials, driving Quality at Source, and supporting supplier quality performance to enable delivery of quality products at the right cost.
• The role supports packaging quality governance, high-risk incoming inspections, defect escalation, data analysis, and continuous improvement in line with global standards and South African operational requirements.

Key Performance areas would include, but not limited to:

Safety, Food Safety & Sustainability

•  Maintains a clean and organized work environment in accordance with established safety protocols, whilst adhering to 5S and HACCP standards
• Ensures departmental compliance with company SHE policies and the Occupational Health and Safety Act by promoting ongoing education and training.
• Fosters a culture of safety by encouraging staff commitment to all safety procedures, rules, and processes, with the goal of achieving a zero-accident workplace.
• Ensure packaging and dry goods quality controls support product safety, legal compliance, and food safety requirements.

Packaging and Materials Quality Processes

• Implement and maintain robust quality governance systems—including policies, practices, and procedures—to support Production in reducing the cost of poor quality (e.g., blocked stock, rework, write-offs).
•  Ensure compliance with internal governance practices and conduct regular quality audits.
• Oversee the maintenance of QA systems within the packaging and materials environment to achieve First Time Right.
• Drive the implementation and sustainability of Quality at Source principles in packaging and the materials and logistics environment.
• Ensure non-conforming materials are effectively managed to prevent unintended use.
• Support problem-solving initiatives related to packaging materials and processes.
• Assist in the successful implementation of new products and processes.
• Ensure measurement and monitoring activities are aligned to risk-based principles and global packaging material standards.
• Maintain up-to-date and accessible Quality related SOPs for packaging and materials departments.
• Identify, investigate, and initiate corrective actions for quality related deviations, failures, and potential risks, ensuring effective closure of loops.
• Implement and sustain risk-based incoming material quality controls for packaging and dry goods in line with global standards.
• Support physical inspection activities only for defined high-risk material deliveries or escalation scenarios.
• Support implementation of Quality at Source by defining standards, escalation routes, and capability requirements for line teams.
• Ensure clear governance for material containment, non-conformance management, and supplier escalation.

TPM and Continuous Improvement

• Drive and support quality improvement initiatives across packaging and materials processes and support the implementation of identified opportunities or corrective actions within the working environment (e.g., ISO 9001, Food Safety, TPM)
• Contribute to DCS (Daily Control System) meetings and process optimization initiatives as required.
• Facilitate problem-solving and continuous improvement initiatives within the packaging and materials environment
• Conduct internal assessments of Packaging’s Quality Management Systems using ICC (Internal Control Checklist) methodologies.
• Drive improvement processes by setting priorities and developing, implementing, and maintaining best-in-class standards and basic conditions.
• Participate in packaging performance discussions, focusing on downtime, waste, and quality metrics.
• Analyse packaging and dry goods quality losses (e.g. waste, downtime, blocked stock) and support cross-functional improvement action 

The successful candidate must have the following experience/skills:

• B. Sc. degree or National Diploma in one of the Natural Sciences.
• 3-5 years of working experience
• Understanding of food safety requirements
• Product and process knowledge within the Distell portfolio
• At least two years’ experience in a Quality Department
• Sound knowledge of CCP’s, QCP and process control
• Solid communication skills
• Must be prepared to work overtime.
• Must be a team player.
• Must display willingness to coach and train team members

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Job Purpose

• The Materials Coordinator is responsible for coordinating and controlling daily warehouse operations to ensure the safe, accurate, and efficient receipt, storage, inventory management, and dispatch of finished goods.
• The role supports team leaders by ensuring stock accuracy, compliance with warehouse procedures, and optimal resource utilization while driving safety, quality, service, and cost performance.

Key Performance Indicators but not limited to include:

Operational Coordination

• Coordinate daily warehouse operations across inbound, and outbound activities.
• Ensure production receipts are processed accurately and on time.
• Coordinate put-away activities according to warehouse layout and storage strategies.
• Monitor warehouse performance throughout the shift.
• Support shift planning and resource allocation.

Inventory Management

• Maintain inventory accuracy within SAP/WMS.
• Coordinate cycle counts and stock takes.
• Investigate and resolve inventory discrepancies.
• Monitor blocked, quarantine and damaged stock.
• Ensure FEFO/FIFO principles are adhered to.
• Monitor stock ageing and report risks.

Production Support

• Liaise with Production regarding daily output.
• Ensure pallets are received and scanned correctly.
• Monitor pallet identification and traceability.
• Ensure timely warehouse acceptance of production.

Dispatch Coordination

• Coordinate picking and loading activities.
• Ensure customer orders are dispatched on time.
• Monitor truck turnaround times.
• Ensure loading documentation is complete and accurate.

Team Coordination

• Allocate daily work to forklift operators and warehouse assistants.
• Monitor employee productivity.
• Coach team members on warehouse procedures.
• Assist with performance management.

Safety, Quality and Compliance

• Promote a zero-harm safety culture.
• Conduct workplace inspections.
• Report and investigate incidents.
• Ensure housekeeping standards (5S).
• Monitor equipment inspections.

Continuous Improvement

• Identify process improvement opportunities.
• Reduce waste and non-value-added activities.
• Support cost-saving projects.

Minimum Requirements

• Diploma or Higher Certificate in Supply Chain Management, Logistics, Warehousing, Operations Management or related field.
• 1–3 years warehouse experience.
• At least 2 years in a supervisory or coordinating role.
• Experience in FMCG or beverage manufacturing.
• SAP and Warehouse Management System (WMS) experience.
• Experience leading forklift operators and warehouse teams.

Technical Skills

• SAP
• Warehouse Management Systems
• Microsoft Excel
• Inventory Control
• Stock Reconciliation
• Warehouse KPIs
• Root Cause Analysis
• Lean Manufacturing
• Continuous Improvement

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Purpose of job:

• Durbanville Hills is seeking energetic, dedicated and hardworking individuals to join our Cellar Operations team on a temporary basis for the upcoming harvest season. 
• This is an excellent opportunity for candidates who enjoy working in a fast-paced environment and are available for seasonal employment. 

We are recruiting temporary employees across the following area: 

• General Workers 

Key Responsibilities 

General Workers 

• Assist with general cleaning and housekeeping duties. 
• Support grape handling and production activities. 
• Load, unload, and move materials as required. 
• Maintain a safe and orderly work environment. 

Minimum Requirements 

• Grade 12 qualification. 
• Physically fit and able to work in a demanding cellar environment. 
• Willingness to work shifts and overtime when required. 
• Ability to work effectively in a team and follow instructions. 
• Previous experience in a winery, cellar, laboratory, production, or agricultural environment will be advantageous. 

Competencies 

• Reliability and punctuality. 
• Strong work ethic. 
• Attention to detail. 
• Ability to work under pressure. 
• Commitment to health, safety, and quality standards. 
• Positive attitude and willingness to learn. 

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Key Performance Areas would include, but are not limited to: 

• Drive MRP fundamentals adherence and governance at site level to ensure site 4-week MPS KPI is met. 
• Manage OTIF processes to ensure Packaging and Brewhouse plans are met, including Returnable requirements. 
• Manage OTIF process for Indirect and MRO items. 
• Co-ordinate PIPO process for the site, including requesting for BOM updates. 
• Chair monthly and quarterly SPP meetings with key suppliers for both MRP and site SLA’s. 
• Ensure service levels are maintained through management of contracts and engagement with Group Contract managers. 
• Manage the Supplier claims process for the site. 
• Timely escalations of material constraints to ensure mitigation processes are in place. 
• Adhering to all ICC procedures pertaining to purchasing process for site. 
• Maintaining and improving relationships with suppliers and customers. 
• Ensuring competitive pricing and implementing cost savings. 
• Implementing and adhering to purchasing policies and procedures. 
• Lead and manage Sedibeng Material Scheduling team. 
• Ensure adherence & compliance to the Quality Management System and relevant policies, procedures, work instructions and Standard Operating Principles always. 
• Drive innovation and business improvements in support of operational goals. 
• Perform stand-in duties for PPL Manager and support end to end PPL processes on site. 

The Successful candidate must preferably have the following experience/skills: 

• Relevant Tertiary Degree in Production, Operations Management or Supply Chain management.  
• 5 years’ experience proven track record of working within an FMCG- MRP environment.  
• Proven supplier management engagements  
• Strong leadership capabilities and ability to manage people with diverse backgrounds. 
• Excellent negotiation and collaboration skills 
• High acumen of SAP  
• Advanced Excel skills 
• Strong analytical abilities & attention to detail 
• Advanced level of problem-solving abilities 
• Future-orientated and able to generate contingency plans. 
• Good verbal/ written communication skills 
• Ability to communicate effectively with site management and planners. 
• Ability to persevere with tasks and display resilience when confronted with adversity. 

Closing date 25 Sept 2026 

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Purpose    

• Provide a professional and efficient Public Relations support service to the Brand Home Team and employees of Durbanville Hills.

Requirements

• A relevant and recognized tertiary qualification in Public Relations, Hospitality management, Tourism or Event Co-ordination
• Computer literacy in MS Office Suite
• Ability to work independently, accurately and well under pressure 
• Excellent verbal and written commutation skills by being able to write accurately and professionally in multiple formats, with the correct amount of detail
• Well organised and methodical, and pays attention to detail. 
• Provide a high standard of customer service to all internal, external customers and work partners
• Retains focus and energy
• Takes initiative and demonstrates a positive can -do attitude
• Is trusted by others and is able to be professional and behave in confidence at all times

Accountability

KPA ‘s not limited to the below:

Tasting room duties:

• Shared responsibly for consumer satisfaction of the Brand Home experience by conducting informative wine tours and tastings.
• Present detailed cellar tours
• Present all pairings thoroughly
• Table service at expected standard
• Wine knowledge to be at expected standard
• General House keeping
• Manage brand home stock and minimise losses 
• General administration, procurement, and budgeting
• Create invoices for wine orders and visits to our tasting room
• Management of the info@ mailbox and timeously responds and action all emails or forwarding to relevant parties within 48 hours
• Coordinate the procurement of office supplies and consumable for the brand home.
• Managing, processing and dispatching of online wine orders and wine orders made in the tasting room that need to be shipped.

Functions and Events

• Functions and Events manager to act as mentor role, assisting with the setup and strike of events and conferencing.
• The successful co-ordination of conferences and functions to ensure all role players are aware of final event details
• Liaising with clients to plan well executed and seamless events
• Managing of all phases for group bookings for the Olive Grove
• Build collaborative relationships with key stakeholders that deliver desired results
• Build effective relations with clients and suppliers to adhere to service level agreements
• Communication, behaviour and action resulted in a high level of credibility, trust, and respect among stakeholders
• Personal Development and Teamwork
• Take responsibility for own development and contribute to team effectiveness.
• Agree on personal performance goals and achievement thereof.
• Demonstrating the Distell Corporate Values.
• Drive own development to ensure knowledge and skills remain current.

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• Applications are invited for a Process Unit Manager position in our Cellar team based in Wadeville. This person will report to the Cellar Manager and be repsonsible for leading one divsion of the Cellar and its people, ensuring safe, efficient and quality production.
• Drives operational performance, people management, compliance and continuous improvement to achieve business targets.

Key Performance Areas would include, but are not limited to:

• Management of the relevant Cellar division and accompanying personnel.
• Manage production plan and production processes.
• Manage and control annual unit budgets.
• See to annual maintenance plan of all equipment within department.
• Management of all quality systems ISO 9001/2000 and FSSC 22000.
• Attendance of all external and internal product tasting.
• Ability to liaise with all cellar managers and logistics within the Heineken group to ensure timely production of all products.
• Liaising with buying departments to ensure the correct product ingredients and lead times is adhered to.
• Assist in the development and implementation of annual departmental business plans and assist in site’s business plan.
• To establish a positive and disciplined environment with the workers and manage all HR issues within department.
• To effectively manage performance and drive TPM practices.
• See to skills development within department.
• Actively participate in daily and weekly management meetings.
• Innovation and business improvements in support of operational and segment goals.
• Monitors operational efficiencies, recommends, and implements corrective action to improve operational efficiencies.
• Identifies causes and costs of waste, contamination and inefficiencies and take appropriate action to reduce these amounts.
• Identify, prioritise and address problems using appropriate tools and techniques that eliminate recurrence.
• Ensure that quality is embedded within the factory's administrative processes and personnel management.
• Safety – Implement recommendations from HSE. Ensures responsible management of HSE using the HSE Teams as Subject Matter Experts.
• Utilise appropriate safety and environmental procedures for people, processes, materials, products and equipment to ensure a safe working environment for the whole team.

The successful candidate must have the following qualification, skills and experience::

• Degree in Engineering (Mechanical, Industrial, Chemical); BSc In Microbiology/Biochemistry/Chemistry or relevant Food Science qualification.
• 3 – 5 years’ experience within a similar role/Team Leader/Production Manager - production experience in spirits environment is advantageous.
• Proven leadership capabilities with a strong technical aptitude.
• Proven computer literacy in SAP & MS Office (Outlook, Word, Excel).
• The successful candidate must be innovative and drive best practices.
• Must be able to work under pressure and see to queries associated with cellar department

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• Heineken Beverages has an exciting opportunity available to a suitable candidate for potential placement in our Cellar department. This position will be based at Wadeville Production. 

Key Performance Areas would include, but are not limited to:

• Blending consistent quality products
• Managing bulk stock effectively
• Minimizing losses and write-offs 
• Effective admin housekeeping
• Supervising and motivating people
• Ensure that products received adheres to company specifications
• Liaise with the necessary departments concerning production planned
• Planning and coordinating of daily tasks
• Ensure that departments quality management documents are kept up to date
• Involve with internal and self-audits
• Oversee that the right filtration material is used for the right product
• Management of finance, quality, and hygiene internal controls
• Management of cellar process according to TPM [Total Productivity Management] Standard 

The successful candidate must have the following experience/skills:

• Relevant qualification [Diploma] in food technology/Food sciences/microbiology/biochemistry/chemistry/Engineering
• Knowledge of spirits and wines will be advantageous
• Experience in Managing and Leading a team essential
• Experience in Managing an MDT area essential
• Ability to work independently, identify and solve problems and make relevant decisions
• Ability to work under pressure
• Be self-motivated and action driven
• Be a team player and innovator
• Sound leadership and conflict handling experience
• Strong numerical aptitude and analytical abilities are essential
• Computer literate  

Closing date: 30 September 2026

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• As a DS-BI Lead within HEINEKEN’s D&A Product Organisation, you are responsible for leading the DS/BI Development / Advanced Analytics capabilities within the Smart Brewery ecosystem.
• Embedded within the D&A Product, you work closely with Product Leads, Business Analysts, Data Engineers, and Developers to ensure the delivery of high-quality, scalable analytical products and advanced analytics solutions. You act as the technical and capability lead for BI Developers and Data Scientists, guiding how data is transformed into actionable insights, robust dashboards, and advanced analytical models.
• You play a key role in shaping standards, best practices, and ways of working across analytics and data science, ensuring consistency, scalability, and business value delivery at global scale.
• A key part of your role is reinforcing Agile Ways of Working, supporting squads with expertise, enabling high-quality delivery, and driving continuous improvement across these capabilities.

Key Responsibilities

Capability Leadership & Strategy

• Define and evolve the DA/BI Development and Data Science / Advanced Analytics capability vision within the D&A Product together with the D&A Product Owner and Product Leads
• Establish and promote best practices for data modelling, dashboarding, and advanced analytics.
• Drive standardisation and reuse of global analytical assets, KPIs, and models.
• Ensure alignment with the D&A roadmap and Smart Brewery vision.
• Identify opportunities to leverage advanced analytics and data science to unlock business value.

Product Discovery & Requirements

• Provide guidance on translating business and analytical needs into data models, KPIs, dashboards, and advanced analytical use cases.
• Support feasibility assessments for new use cases, including data availability, modelling complexity, and analytical approach.
• Collaborate with Product Leads and Business Analysts to shape a clear, prioritised analytical backlog.
• Bring structure and technical insight to complex analytical and data science challenges.

Stakeholder Engagement

• Act as a key partner for Product Leads and stakeholders on analytics and data science topics.
• Translate complex analytical outputs into clear, actionable insights for business users.
• Facilitate alignment on KPIs, modelling logic, and analytical approaches across squads and regions.
• Act as the voice of DA/BI and Data Science, ensuring solutions deliver meaningful business value.

Data & Analytics Enablement

• Guide the design and development of scalable dashboards, semantic models, and analytical datasets (DA/BI domain).
• Ensure consistency in data modelling, KPI definitions, and visualisation standards across products.
• Drive adoption of advanced analytics techniques, including statistical analysis and machine learning.
• Collaborate with Data Engineers to address data quality, availability, and structural gaps.
• Promote reuse of analytical components to enable global scalability.

Product Delivery & Value Realisation

• Provide expert support and direction to squads during development and delivery.
• Ensure DA/BI and data science solutions meet quality, performance, and scalability standards.
• Support testing, validation, and monitoring of dashboards, datasets, and models.
• Ensure analytical products are delivering measurable business value across breweries.

Supporting Agile Ways of Working

• Support teams in breaking down DA/BI and data science work into clear, testable backlog items.
• Ensure analytical work meets the Definition of Ready before sprint commitment.

Actively contribute to Agile ceremonies:

• Sprint Planning: provide analytical and technical guidance
• Refinement: structure modelling, KPIs, and data science approaches
• Daily Collaboration: support realtime problem solving
• Reviews: validate outputs and showcase analytical value
• Retrospectives: drive capability and delivery improvements
• Promote iterative, data-driven delivery — start small, validate early, learn fast.

Change & Adoption

• Ensure DA/BI and data science solutions are understood, adopted, and delivering value.
• Support documentation, training, and deployment of dashboards, models, and advanced analytics use cases.
• Promote a data-driven mindset across stakeholders and brewery teams.

Qualifications

• Bachelor’s or Master’s degree in Data Science, Analytics, Engineering, Computer Science, or related field.
• Strong experience in Agile/Scrum environments; Agile certifications are a plus.

Skills & Experience

Essential

• Strong experience in DA/BI Development and/or Data Science (typically 5+ years).
• Proven experience leading or mentoring DA/BI Developers and/or Data Scientists.
• Expertise in BI tools (Power BI, Grafana), including semantic modelling and KPI design.
• Strong SQL skills and understanding of analytical data modelling.
• Experience with data science tools and languages (e.g., Python, R) and advanced analytics techniques.
• Strong understanding of the end-to-end analytics lifecycle.
• Ability to translate business challenges into analytical and data science solutions.
• Experience working in global, cross-cultural environments.
• Fluent English (written & spoken).

Desirable

• Experience in manufacturing, FMCG, or industrial analytics.
• Exposure to OT/IT data (MES, SCADA, sensors).
• Familiarity with Azure analytics ecosystem (ADF, Synapse, Databricks).
• Experience operationalising machine learning models in production environments.

Mindset & Behaviours

Aligned to HEINEKEN Behaviours:

• Focus on value — ensuring analytics and data science deliver measurable impact.
• Empower teams — enabling DA/BI Developers and Data Scientists to succeed.
• Start quick, learn fast — experimenting, validating, and improving continuously.
• Continuously improve — driving excellence in DA/BI and data science practices.

You thrive at the intersection of data, analytics, and business, enabling teams to turn data into actionable insights and scalable solutions that make breweries smarter and more efficient.

Closing Date: 30/09/2026

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Purpose:

• The payroll manager is accountable for the strategic leadership, governance, optimization, and operational excellence of payroll across several countries and jurisdictions.
• The role ensures that payroll is delivered accurately, compliantly, cost-effectively, and in alignment with corporate governance standards, while supporting the organization’s broader people, financial, and business strategy.
• This role goes beyond transactional payroll management to drive standardization, automation, risk management, robust reporting, delivering high-quality employee experience and trusted payroll outcomes across the region.

Key Responsibilities:

Payroll Strategy & Operating Model

• Design and maintain an optimal payroll operating model for Africa & South Africa, balancing in-house delivery, and third-party providers where applicable.
• Drive standardisation of payroll processes, controls, and policies across countries while respecting local legislative requirements.
• Contribute to global payroll transformation initiatives (where applicable), including system upgrades, vendor selection, and regional rollouts.

Payroll Operations & Service Delivery

• Oversee end-to-end payroll processing across multiple countries, ensuring accuracy, adhered to timeliness, and consistency.
• Ensure correct calculation and payment of salaries, incentives, allowances, benefits, statutory deductions, and off-cycle payments.
• Ensure high-quality employee payroll experience, with clear escalation paths and resolution of complex payroll queries.
• Ensure payroll outputs support accurate financial reporting and management decision-making.

Compliance, Risk & Corporate Governance

• Ensure compliance with country-specific payroll legislation, tax regulations, and labour laws across relevant payroll jurisdictions
• Implement strong internal controls, segregation of duties, and approval frameworks in line with corporate governance standards.
• Maintain audit readiness, including internal audits, external audits, and regulatory inspections.
• Identify and mitigate payroll-related risks, including compliance, fraud, system, and operational risks.
• Ensure alignment with global policies on data privacy, confidentiality, and information security (e.g., POPIA, GDPR where applicable).
• Stay abreast of industry best practices, emerging technologies, and regulatory changes impacting payroll.

Reporting, Insights & Decision Support

• Provide analytics on payroll costs, trends, variances, headcount movements, overtime, and statutory liabilities.
• Ensure statutory, tax, and regulatory reporting is accurate, complete, and submitted within required deadlines.
• Support Reward and HR with payroll data for remuneration reviews, incentives, audits, and workforce planning.
• Partner with Finance to support accurate payroll accruals, reconciliations, and financial close processes.

Process Optimization & Technology Enablement

• Drive continuous improvement and automation of payroll processes to improve accuracy, turnaround times, and scalability.
• Partner with HRIS, IT, and external vendors to optimise payroll systems, integrations, and data quality.
• Lead payroll-related system implementations, upgrades, and enhancements across the region.

Stakeholder Management & Collaboration

• Act as a trusted payroll advisor to HR, Reward, Finance, Legal, and country leadership teams.
• Manage relationships with external payroll vendors, tax authorities, auditors, and regulatory bodies.
• Ensure effective governance forums, steering committees, and working groups are in place to support payroll outcomes.
• Communicate payroll risks, issues, and improvements clearly to senior stakeholders.

People Leadership & Capability Building

• Lead, develop, and motivate a payroll team, fostering a culture of accountability, learning, and service excellence.
• Drive performance management, succession planning, and talent development within the payroll function.
• Ensure appropriate workforce planning, recruitment, onboarding, and skills development aligned to future payroll needs.
• Embed strong process discipline, quality standards, and continuous improvement mindset across the team.
• Provide coaching and hands-on leadership to build technical payroll expertise and leadership capability

Education & Experience:

• Ndip or BCom Degree or similar                      
• SAPA Membership (Advantageous)  
• 8 - 10 years’ payroll experience, including leading a team
• Proven experience managing multi-country payrolls, ideally within Africa and South Africa
• Strong knowledge of payroll legislation, tax, statutory reporting, and compliance requirements, as well as financial reconciliations, audit processes and budget preparations.
• Demonstrated experience in payroll management, governance, optimisation, and system implementations
• Experience managing external stakeholders, Senior internal stakeholders