Job Opportunities at The Payments Association Of South Africa (PASA)

Job Purpose

• To act as the Company Secretary of PASA by performing the responsibilities listed below. This is in accordance with international and national best practice and with the aim of aligning with good corporate governance principles and in compliance with the Companies Act (where appropriate) and King IV.
• To build out the governance structures and processes for the Payments Industry Body (PIB), which should ultimately replace PASA, in adherence to the approved PIB Design, and while retaining stakeholder support and involvement.

Job responsibilities

• The PASA Company Secretary will be responsible for the following:
• Provide Councillors with guidance as to their duties, responsibilities, and powers.
• Make Councillors aware of any law relevant to or affecting PASA and affecting them in their personal capacities.
• Report to Council any failure on the part of PASA or a Councillor to comply with the PASA Constitution, and legislation where appropriate.
• Assist the Nomination and Induction Committee and ensure that the procedure for the appointment of Councillors and the management of conflicts of interest are properly carried out.
• Assist in the proper induction, orientation, on‐going training and education of Councillors, including assessing the specific training needs of Councillors in their fiduciary and other governance responsibilities.
• Provide a central source of guidance and advice to Council and Councillors, and within PASA, on matters of good governance and of changes in governance related policies and legislation.
• Have a direct channel of communication to the Independent Chairperson and Deputy Chairperson and be available to provide comprehensive practical support and guidance to Councillors, with particular emphasis on supporting the independent non‐executive Councillors, the Chairperson and Deputy Chairperson of Council and the chairs of Council Subcommittees.
• Ensure that Council, Council Subcommittee and PASA Structure Constitutions are kept up to date.
• Ensure the scheduling of all Council, Council Committee meetings and meetings of the Executive Committee for the year. The Company Secretary prepares the agendas and workplans for these meetings in conjunction with the Chairperson and/or key Executive
• Ensure that meeting papers are circulated timeously to all Councillors to enable them to prepare adequately for these meetings.
• Take responsibility for the minutes, feedback reports and matters arising schedules for PASA Council and its Committees. Minutes are to be circulated in a timely manner, after the approval of the Chairperson.
• Take responsibility for the minutes, the feedback reports and matters arising schedules for the Executive Committee. Minutes are to be circulated in a timely manner, after the approval of the Chairperson. Raise matters that may warrant the attention of Council.
• Assist the with the bi‐annual evaluation of the Chairperson, Council and Councillors.
• Provide general governance advice pertaining to PASA as an entity, its compliance with its Constitution and the King IV principles.
• Design and implement PASA and Payments Industry Body (PIB) governance models. Engage stakeholders for the necessary support and approval for these models.
• Proactive and assertive governance management of the executive committee.
• Strong understanding of PASA strategy and macroeconomic strategic issues
• Drive policy and culture change in PASA when needed
• Accountable to PASA Council, and the PIB Board, when constituted.

Qualifications 

• An admitted attorney with academic qualification such as B Juris, B Proc or LLB or
• an equivalent NQF level 7 qualification or higher; and/or
• A Company Secretariate qualification.
• Registration with the Institute of Company Secretaries of Southern Africa (ICSA) will be an added advantage.

Experience 

• Experience in a company secretary function is compulsory (10 years minimum).

Knowledge

• Highly proficient in all MS Office applications 
• Management skills and experience (people, projects and finance).

Skills and competencies 

Specific competencies: 

• Utmost integrity and honesty
• Team player within the team and on managerial level
• Stakeholder Relations
• Client Orientation and Customer Focus
• Analytical
• Excellent management skills
• Problem solving orientated
• Ability to work under pressure
• Flexible and ability to work in an environment
• Planning and organizing skills
• Strong communication skills

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Overall job purpose

• To maintain the Compliance function in Payments Association of South Africa (PASA) through the execution of defined monitoring, investigating and reporting to ensure PASA, PASA Members and the internal committees comply with legislation, regulations and supervisory requirements and to provide advice, consultation and facilitation on all compliance and membership requirements relating to the National Payment System (NPS).
• To facilitate and process all membership applications and to advise prospective and existing Members of PASA and South African Reserve Bank (SARB) membership requirements.
• To facilitate and manage the drafting of various agreements and clearing rules until finalisation.

Responsibilities:

• Maintain a compliance framework for PASA. Continual input into the enhancement of the framework, policies & procedures.
• Ensure compliance and membership application processes are implemented in alignment with other processes. Processes must be integrated and optimised.
• Procure and drive independent assurance assessment of PASA’s compliance management framework at regular intervals;
• Maintain and oversee PASA’s Regulatory Universe and Annual Compliance Management Plan;
• Compile and maintain a consolidated compliance and membership register on a regular basis
• Management reporting on compliance and membership matters
• Consolidate all information pertaining to all compliance and membership related functions, processes, and activities;
• Transfer the knowledge in respect of an effective and sustainable process of compliance identification, quantification, and monitoring to management;
• Work with functional areas to ensure monitoring and reporting to ensure compliance with the organisation’s standards and reporting of the most non-compliance issues and risks.
• Draft entry and participation with the support of industry participants,
• Process membership applications and advise on membership requirements.
• Manage compliance enforcement process.
• Fulfill the role of Deputy Information Officer of PASA.
• Protect and create value for the organisation and all stakeholders by identifying and proactively addressing compliance risks and opportunities
• Ensure effective mitigation of identified compliance risks across PASA to prevent/reduce loss, and support achievement of performance and profitability targets
• Compliance monitoring and reporting
• Ensure that all relevant stakeholders are informed of, and educated on compliance requirements, legislation, and issues
• Provide professional advice and guidance to Members, Council and executives to facilitate decision making
• Proactive forward looking internal compliance management
• Adoption of leading compliance management practice and providing guidance to management for implementation
• Manage stakeholder relations and ensure that their needs are met in line with business and legislative requirements
• Ensure that compliance platforms and tools meet business and Member requirements
• Ensure sound working relationships with stakeholders through quality service and information
• Managing the overall approach to external compliance management and membership applications and maintain necessary infrastructure, frameworks, tools, and methodologies accordingly
• Maintain and compliance identification, assessment and measurement processes
• Manage and maintain appropriate compliance monitoring and validation
• Ensure compliance management coverage across all compliance types
• Ensure effective compliance governance through the maintenance of appropriate governance structures and processes
• Ensure the establishment of required compliance management capacity through the ongoing building and development of appropriate skills
• Ensure the establishment of a compliance talent pool, and maintain and leverage scarce skills across PASA as required
• Keep abreast of industry trends, practices and regulatory change

Key attributes

Education and experience:

• 5 - 7 years of relevant business experience in a corporate environment (Financial Services and/or Banking experience)
• Exposure in the National Payment System
• A Bachelors degree or qualification in Law or Compliance.
• Postgraduate qualification in law, compliance or risk management is preferred.

Knowledge:

• Knowledge of compliance frameworks, processes and methodologies.
• Knowledge of Corporate Governance & Compliance Legislation (that control the National Payment Systems).
• Knowledge of Banking and National Payment Systems is essential.
• Ability to develop and execute compliance strategy in a financial environment.
• Ability to develop and maintain strong relationships with relevant internal and external stakeholders (Working in teams).
• Exceptional oral, written and interpersonal skills
• Sound business judgment and an ability to solve problems
• Numeracy: The ability to solve routine mathematical problems in the business environment
• Relationship building: The ability to forms mutually beneficial strategic relationships to achieve long term organisational outcomes
• Knowledge of Banking legislation and regulation advantageous
• Knowledge of Protection of Personal Information Act (POPIA) and Promotion of Access to Information Act (PAIA) advantageous

Skills

• Strong attention to detail
• Strong stakeholder management and communication
• Analytical thinking and problem solving.
• Detail-oriented and committed to a high level of accuracy.
• Personal organisation and time management discipline.
• Good communications skills (verbal and written).
• Good interpersonal and consultative skills.
• Strong facilitation & presentation skills.
• Team orientation with ability to motivate others towards performance.
• Ability to work independently.
• Ability to work under pressure and on multiple priorities as the same time

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Overall job purpose

PASA Operation Support function designs, builds, maintains and promotes good governance and support for the National Payment System of South Africa and greater payments industry and contribute significantly to the safety and efficiency of the global financial system.

The key areas of responsibility entails managing the end-to-end operational value chain of the Payment Clearing House Participant Group (PCH PG) which includes

• Management of the end-to-end PCH PG functions including members meetings, workshops agendas, priorities management, projects facilitation, incidents management (including business continuity), adhererence to the Payment Clearing House Rules and Agreements
• Management Information Systems and Reporting,
• Operational Management (monitor, measurement and problem solving),
• Stakeholder (PASA Members and Non-Members) Management and support.

PASA Operations also provide subject matter expertise, interaction and support to other PASA functions and areas namely: Research and Strategy, Legal, Communication and Change Management, Risk and Fraud, Project Management and Compliance.

Key stakeholder management and interaction

• Internal: PASA Structures, executives and employees
• External: Payment Clearing House Participant Group (PCH PG), SARB, FSCA, PASA Members, Payment System Operators (PSOs), Settlement Operator and other regulatory bodies with an interest in the Payments Industry of South Africa

Responsibilities
To manage and lead the end-to-end value chain of the Electronic by:

• Coordinate all operational management functions in the PCH PGs;
• Be accountable for the PCH PG’s governance and support functions;
• Ensure effective operational stakeholder management including Member Banks, Payment System Operators (PSOs), Settlement Operator and other stakeholder forums with an interest in the work of PASA and the National Payment System of South Africa
• Manage and lead the PCH PG output end-to-end and ensure the integration and execution of all projects , agreements, rules of the PCH PGs;
• Ensure the PASA Governance Framework is adhered to in all the functions and process of the PCH PGs, Steering Committee Projects or any other supporting structures.
• Ensure that Payment System Operator (PSO) rules, specifications where applicable are enforced in adherence to the PSO requirements
• Oversee the administrative functions relating to the PCH PGs, including meetings, workshops and other stakeholder engagement forums
• Provide advice and thought leadership based on thorough understanding of the payment industry of South Africa, relevant legislation and regulation, key payment processes, payment streams and payment instruments (current and new)
• Facilitate and guide the setting of goals and priorities for Payment Clearing House Participant Group (PCH PGs) based on end-to-end understanding of the PASA Strategy, delivery goals, industry developments, relevant legislation and regulation risks, challenges and opportunities
• Facilitate and guide execution of PCH PG priorities
• Support and facilitate integration of projects and delivery into PCH PG environment
• Manage day-to-day operational issues and incidents as well as finding resolutions
• Monitoring and measurement of Payment Clearing House Participant Group (PCH PG) priorities and provide feedback against goals achievement
• Support PASA internal processes and deliverables aligned to the PASA Strategy

Key attributes:
Education and experience:

• 5-8 years hands on experience with Payments Systems in South Africa
• 5-8 years hands on experience with Payments Systems Operations
• 5 years General Operations and Administration Management
• Higher Education Diploma or Degree in Administration, Management or Commerce

Knowledge:

• System / Business analysis methodologies and principles;
• Knowledge of the National Payment System of South Africa;
• Knowledge of regulatory and legislative landscape and governance in the payment industry of South Africa;
• Strong knowledge of Microsoft Office (Visio, MS Project, Excel, PowerPoint, Word);
• End-to-end Processes Mapping (define, analyse, develop, execute)

Skills:

• Team Leadership
• Strong stakeholder management and communication
• Analytical thinking and problem solving.
• Detail-oriented and committed to a high level of accuracy.
• Ability to integrate strategy, business and operational components into cohesive execution.
• Personal organisation and time management discipline.
• Good communications skills (verbal and written).
• Good interpersonal and consultative skills.
• Strong facilitation & presentation skills.
• Team orientation with ability to motivate others towards performance.
• Ability to work independently.
• Ability to work under pressure and on multiple priorities as the same time
• Demonstrating resilience.

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Overall job purpose

• To design and develop high level end to end learning material and manage the digital learning platforms for Payments Association of South Africa (PASA). Continuously lift the level of quality of PASA Learning and Capacity building initiatives. Provide expert specialist services for training material development as well as the delivery of e-courses.
• Be responsible for content management, uploading training material to Learning Management Systems (LMS) and other learning technologies as well as the development of e-Learning courses using a variety of software/tools.

Responsibilities

• Manage content, deployment of content and adoption of digital learning of the PASA Learning Platform.
• Guide the development of learning goals and objectives for eLearning courses in collaboration with content developers and approve final learning goals and objectives.
• Design all eLearning course instructional design maps, choreograph module and lesson flows using a variety of instructional strategies designed to create engaging and inspiring eLearning experiences.
• Review all drafts of content populated eLearning module\lesson templates and provide direction for improvement and correction or modify course design map as necessary.
• Conduct a final review of the courses after they have been loaded and provide direction for improvement and correction.
• Create and maintain necessary documentation including project planning documents, eLearning course maps, up-to-date templates for instructional strategies that can be created with eLearning authoring software.
• Curate content from various sources and in various formats according to business requirements, which could include stand alone as well as curriculum-based learning.
• Own the digital design capability and create output across all digital channels.
• Use available technology to develop and deliver business-oriented and outcomes-focused learning solutions.
• Effectively use appropriate tools for content creation.
• Applies and promotes practices to continuously improve department performance.
• Combine curated resources into more complex narratives, identifying links between ideas and subjects.
• Influence user experience within the design process - continuously monitoring data on user behaviour, preference to adapt solutions as necessary.
• Coordinates and collaborates solution design and development with Subject Matter Expertise (SMEs) and stakeholders.
• Implement and manage new learning projects which may include development of PASA webinars, PASA mentorship programs and new PASA learning platforms.
• Manages, coaches, and supports Junior Training Administrator in their role.
• Understands the registration and Finance systems and process flows with the intent of solving problems and process improvement.
• Manages multiple stakeholders needs, priorities and expectations through strong communication and interpersonal skills.
• Manages external vendor relationships: quality and delivery e.g., LMS provider, Faculty)
• Collaborates with multiple stakeholders to understand Compliance, Risk and Governance and Finance policies as it applies to our systems and processes

Key attributes

Education and experience:

• 4-6 years of experience as a training coordinator and or Learning Consultant
• 1-2 years of experience as an e-learning designer
• A relevant tertiary qualification from a recognised University
• ODETDP - Occupationally Directed Education, Training and Development Practitioner
• Experience in management and leadership
• Willing to enrol on payment courses.

Knowledge:

• Strong knowledge of authoring tools specifically but not limited to Articulate and Vyond
• Strong facilitation, moderation and presentation knowledge and skills

Skills

• Strong attention to detail
• Team Leadership
• Project Management Skills
• Strong stakeholder management and communication
• Analytical thinking and problem solving – with a future focus (not only solving for the now)
• Detail-oriented and committed to a high level of accuracy.
• Personal organisation and time management discipline.
• Good communications skills (verbal and written).
• Good interpersonal and consultative skills.
• Strong facilitation & presentation skills.
• Team orientation with ability to motivate others towards performance.
• Ability to work independently.
• Ability to work under pressure and on multiple priorities as the same time.
• Demonstrating resilience.
   

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Overall job purpose

• The Payments Association of South Africa (PASA) payment system environments are responsible for the design, implementation, maintenance, and support services for the National Payment System (NPS) of South Africa, PASA members and the greater payments industry, also contributing to the safety, efficiency, and effectiveness of the global financial system.
• The key areas of responsibility entail managing the end-to-end projects, governance functions and administration services of the various payment systems that make up the National Payment System of South Africa through various constituted PASA Structures and payment industry forums.
• PASA payment system environments also provide subject matter expertise, services, and support to other PASA functions and areas namely: Research and Strategy, Legal, Communication and Change Management, Risk and Fraud, Member Registration, Project Management and Compliance.

Key stakeholder management and interaction

• Internal: PASA Structures, PASA Executives and PASA Employees.
• External: Payment Clearing House Participant Groups (PCH PGs), South African Reserve Bank (SARB), Financial Sector Conduct Authority (FSCA), PASA Members, Payment System Operators (PSOs) and other regulatory bodies as well as forums with an interest in the Payments Industry of South Africa.

Responsibilities:

• To manage and lead the end-to-end administration and operational processes and services.
• Support the PASA payment systems and operations environments to deliver on the management and administration services mandated to PASA
• Be accountable for the administration standards and services delivery thereof across the payment systems environments of PASA.
• Support PASA internal processes and deliverables aligned to the PASA Strategy
• Ensure the PASA Governance Framework is adhered to
• Custodianship of the PASA Member Portal that provides the primary platform for engagement and services provided to PASA Members.
• Custodianship of the change management processes for PASA member functions and services
• Custodianship of the end-to-end operational processes and optimisation thereof for efficiency and effectiveness of services rendered by PASA
• Manage the administrative standards for services relating to the PASA Structures, including meetings, workshops, and other stakeholder engagement forums
• Manage the delivery of the PASA document management standards and processes for the payment’s environments
• Ensure compliance to all relevant policies and governance for the administrative and operational functions of the PASA payment systems environment
• Ensure delivery according to set standards, service level agreements and governance requirements.
• Coordinate and manage alignment of operational processes and administration functions across the payment systems environment.
• Support the day-to-day operational processes and escalations with effective solutions.
• Develop and deliver management information (MIS) required to effectively monitor and manage the services of the payment system environments.
• Ensure effective stakeholder management, internally and externally.
• Conduct research on process standards, efficiency, and effectiveness for continuous improvement of the payment system environments and administration functions.

Key attributes
Education and experience:

• Bachelor’s Degree in Management or Commerce.
• 4-6 years’ experience in payment systems (as defined by the NPS of SA) operations environment.
• 4-6 years’ experience in Operations Management.
• 4-6 years’ experience in Project Management (advantageous).

Knowledge:

• Advanced Microsoft 365 suite of products (Visio, MS Project, Excel, PowerPoint, Word)
• Process Management (define, develop, execute, and optimise)
• Processes Mapping (including relevant tools)
• Project Management (including relevant tools)
• Business analysis
• Research methodologies
• Knowledge of the NPS of South Africa
• Knowledge of regulatory, legislative and governance landscape in the payments industry of South Africa.

Skills:

• Team Leadership and orientation with ability to motivate others towards performance.
• Strong stakeholder management
• Analytical thinking and problem-solving skills.
• Detail-oriented
• Ability to integrate strategy and operational components into cohesive execution.
• Personal organisation and time management
• Good communications skills (verbal and written)
• Good interpersonal and consultative skills
• Strong facilitation & presentation skills
• Ability to work independently.
• Ability to work under pressure and on multiple priorities as the same time
   

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Overall Job Purpose

• To provide co-ordination services to Project Managers around Project Management and Project Office Methodologies, processes and best practices. Act as the first point on entry of contact for any project/program management queries and be the source of documentation, guidance and matrices on the practice of Project Management within Payments Association of South Africa (PASA).
• To provide administrative support to the Project Management Office (PMO). Assist and/or prepare project portfolio performance reports, dashboards and/or presentations to provide a comprehensive view of the project portfolio. To manage less complex projects as defined by the PASA Project Management Methodology.

Responsibilities:

Project Portfolio Governance Support:

• Provide support and guidance to Project Managers and project teams of all functional areas in the proper use of PM tools, the Project Management Methodology, processes and governance structures
• Maintain the current Project Management Methodology processes, PM tools and governance structures and identify opportunities to improve process
• Track projects and draw attention to non-compliance (such as milestones, schedule performance, project documentation, etc.)
• Facilitate stage gate assurance by applying stage gate criteria where required
• Ensure project documentation are updated and available on the Project Management System. Upon completion of a project before project closure compile a project register and conduct an interview with the Project Manager to ensure all information and documentation is referenced correctly, complete and available, this is not only useful for future projects but also extremely important in case of an audit
• Perform monthly project quality assurance reviews as required

Project System Administration:

• Maintain the project administration system to ensure effective and efficient use of the system
• Project document library management in line with PMO standards.

Project Portfolio Reporting:

• Assist and/or prepare project portfolio performance reports, dashboards and/or presentations to provide a comprehensive view of the project portfolio
• Ensure that all portfolio information is updated and current prior to production of reports
• Ensure accurate distribution of reports to relevant stakeholders

Project Office Support:

• Performing administrative functions concerned with the PMO, programmes/projects such as organise and coordinate meetings, planning sessions, scoping sessions and workshops and associated logistics within time requirements
• Record minutes, decisions, risks, issues and actions at meetings and on time distribution of all documentation & reports
• Keep an action log and follow up on agreed actions from meeting with Project Managers or Project Stakeholders
• Handle general Project Office communication and administration activities
• Prepare, co-ordinate and monitor requests for services/support requests
• Administer and process project related invoices and payments
• Monitor project budget spend and forecasts on a monthly basis and the ability to report on these accurately
• Provide support to the Programme Manager and Project Managers in terms of project budgets/costs
• Administration of time sheets.

Stakeholder Management:

• Perform project and project office communications to project stakeholders
• Build and maintain sound relationships with project stakeholders
• Understand the deliverables of internal and external project stakeholders and contribute to success through support

Project Management:

• Mobilise and manage smaller less complex projects as defined by the PASA project management methodology framework & governance standards from conception to implementation
• Ensuring clear definition of the scope, objectives and deliverables
• Actively managing changes to the project scope
• Actively identify and manage issues and risks
• Monitor and control project progress, using the reporting standards as defined by Project Office
• Coordinating and leading project communication
• Active stakeholder management, continuously manage stakeholder’s expectations and understanding
• Producing clear and accurate documentation

Networking:

• Cooperate and work with others, encourage a positive team spirit
• Exercise considerable degree of initiative in the execution of duties and perform duties independently
• Portray a professional image and high degree of social skill when dealing with colleagues and stakeholders
• Keep abreast of changes and trends in project management

Key Attributes
Education and Experience Required:

• 5 years or more years of hands-on experience as a project administrator or coordinator, with at least 5 years involved in complex multidisciplinary projects or multiple projects/programmes in the financial services and banking industry.
• A tertiary qualification in project management would be advantageous.

Knowledge

• Knowledge of Project Management Methodologies
• Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Knowledge of MS Project
• Knowledge of financial processes (e.g., invoicing and budgeting)
• Knowledge of (PPO) is an advantage

Skills

• Excellent communication skills (verbal and written)
• Strong planning and organizing
• Strong relationship building and interpersonal skills
• Ability to work independently and to collaborate with others
• Build credibility and trust
• Ability to analysing problems and making decisions
• Ability to work under pressure
• Diligent and attention to detail and quality
• Experienced in reporting and report writing i.e. Have the ability to summarize important information accurately and ensuring that the key message do not go missing in translation
• A strong team player with team leadership potential
• Demonstrating resilience

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Job Description

• The Payments Association of South Africa (PASA) is building its capacity for payments knowledge in the banking and financial services industry. This role will form part of our plan to instill in-depth knowledge of the payments industry on our successful incumbent while adding significant value to the Strategy department.

Job Purpose:

• To support the strategy team and the strategy development process through research that has adequate breadth & depth.
• To develop and grow unique payments expertise that will allow the incumbent to become a valued contributor in the strategy team and eventually a fully-fledged thought leader.
• To become familiar with international trends, strategic payment scenario’s, regulatory standards and objectives, possible payment related risks, stakeholder needs and broader ecosystem challenges or dependencies.
• To become proficient in the articulation and presentation of factual information, and the conceptualisation of options and choices.
• To develop relevant facilitation skills that can support an effective strategy process and contribute to effective industry wide strategic dialogue.
• To help formulate solutions through problem solving, logic and research.
• Gain knowledge and experience into the payments environment including trending innovations.

Core Accountabilities:
Core Accountability 1

• Support the strategy team in facilitating structured strategic dialogue related to the relevant payment stream and in relevant formal interbank forums.
• Engage in continued evaluation of current payment system strategy with stakeholders and support strategy team managers to formulate and develop new strategic positions and payment system plans and strategies.
• Maximise the effectiveness & efficiency of the research & analysis through the effective presentation and articulation of findings and recommendations.
• Support the strategy team to review and ensure high quality meeting artefacts such as agendas, review of minutes, and other relevant documentation.

Core Accountability 2

• Assist with specific ad-hoc strategic focus areas and topics and help strategy managers to prepare for the facilitation of insight, decision making and progress in specific projects.
• Become familiar with techniques, strategic tools and strategic frameworks to enable strategic processes.
• Engage in research where necessary.
• Engage National Payments System (NPS) stakeholders, both in structured and ad-hoc engagements to expand networks necessary for the role.

Core Accountability 3

• Articulate strategic facts and findings in formal documentation and from time to time also assist the strategy team to publish relevant high quality position papers.

Core Accountability 4

• Participate in relevant project work groups and ensure that project implementation / execution is progressed through the provision of strategic facts, recommendations, and by making relevant strategic options and choices clear at all decision junctions.
• Support projects in any of the phases of defining, scoping, designing and implementing of industry requirements.

Education and experience

• 2-3 years hands on experience in general banking with an applicable B-degree; or
• 1-year hands on experience in banking (preferably payments related) with a formal applicable post graduate degree (e.g. MBA)