Job Opportunities at Woolworths

Introduction

To deliver exceptional customer service and maximises sales through accurate stock management and a wealth of specialist product knowledge in Beauty

Job description

• Provide exceptional customer service to internal and external customers.
• Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services.
• Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities.
• Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards.
• Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department.
• Process till transactions efficiently and effectively
• Execute all shrinkage related tasks to contribute to minimum losses.
• Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
• Participate and contribute in all team related tasks and activities

Minimum requirements

• Grade 12 or equivalent NQF Level
• Relevant tertiary qualification advantageous
• Available and flexible to work different shifts.
• Relevant experience in a Beauty selling environment advantageous .

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Introduction

To deliver exceptional customer service and maximises sales through accurate stock management and a wealth of specialist product knowledge in Beauty

Job description

• Provide exceptional customer service to internal and external customers.
• Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services.
• Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities.
• Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards.
• Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department.
• Process till transactions efficiently and effectively
• Execute all shrinkage related tasks to contribute to minimum losses.
• Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
• Participate and contribute in all team related tasks and activities

Minimum requirements

• Grade 12 or equivalent NQF Level
• Relevant tertiary qualification advantageous
• Available and flexible to work different shifts.
• Relevant experience in a Beauty selling environment advantageous .

go to method of application »

MAIN PURPOSE 

To provide exceptional customer service and maximise all selling opportunities for Foods. To manage all Foods costs, drive operational excellence and lead a motivated Stores Foods team to ensure profitability.

Job description

KEY OUTCOME

• Ensure the delivery of a consistent customer shopping experience in line with agreed service levels
• Develop, recruit, retain and lead a competent and motivated store Foods team
• Lead and develop the Foods team to deliver against the operating plan, through collaboration with store management team
• Co-ordinate the coaching role.
• Issuing the performance improvement note.
• Maximise selling opportunities within the parameters of the Foods selling plan through the effective implementation of trading notes.
• Ensure shop-keeping disciplines are always adhered to.
• Effectively manage Foods stock inventory systems and ensure timeous replenishment of merchandise,
• Manage store performance against the Foods scorecard by effectively managing indicators and timeously reporting on them. 
• Manage all Foods departmental activities and related financial costs against budgets and business plans ensuring foods sales growth is in line with agreed targets. 
• Ensure risk is managed within the Foods area by accurately and timeously completing risk audit documentation to ensure compliance. 
• Minimise waste and accurately control stock to prevent shrinkage.
• Effectively facilitate the management of 3rd party businesses through SLA. E.g.: Fish shops, Coffee Shop, ITB
• Ensure all Foods operational standards and controls are adhered to, ensuring health and safety and minimising risks in store.
• Minimises Shrinkage by: 

KEY COMPETENCIES

Personal Attributes

• Demonstrates passion and commitment for:
• Excellence
• The customer
• The Woolies brand and organisation
• Each other
• South Africa and transformation
• Sustainability

Minimum requirements

• Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous (proof on submission)
• Retail and or Business Management Diploma would be advantages and or Post Matric Qualification, (proof on submission) 
• 2- 5 years role experience as a Foods Manager/Retail Manager in Retail
• 3 – 5 years minimum Group Head experience
• Team Management of staff
• Leadership and Management experience
• Ability to work shifts that meet operational requirements.
• Group Head experience 3 – 5 years minimum
• Driver’s license and own car highly advantageous

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Introduction

Ensuring that the Category Strategy is implemented and reflected on planograms in the most effective and visually appealing use of foods space by preparing, and/or maintaining store planograms, in adherence to display principles and maintaining chain store image.

Job description

• Ensure planograms continually match the store catalogue, the store meterage and the business blueprint layouts
• Creating planograms for new stores (or amending existing stores when new initiatives are introduced)
• Create and maintain model layouts per display groups / departments
• Capturing  and tracking of all relevant info for new lines and seasonal launch products      
• Ensure planograms are adapted to take account of changes in store sales trends
• Build productive relationships with key stakeholders to ensure optimal process flow
• Participate in departmental meetings, range reviews & category assessments.
• Ensure that there are on time launches and planogram downloads for Longlife windows.
• Understand the Category strategy and key financial performance indicators in order to ensure the right products has the right space and is in the right place.
• Evaluate Space for product range and catalogue.
• Increase TPLM based on space proportions for products.
• Participate, support and influence department reviews by ensuring that the KPI’s analysis is ready for the reviews
• Drive profitability together with the matrix team
• Support Stores with category display queries and incidents.
• Conduct Audits & utilise reports to ensure a successful download.
• Utilise reporting tools in order to make informed decisions.

Minimum requirements

• Relevant tertiary qualification
• 2-3 years of retail experience
• Good merchant & merchandising skills
• Store experience within a retail FMCG environment will be an advantage  
• Understanding of space management principles and processes
• Understanding customer profiles, customer shopping behaviour & store formats and segmentation
• Understanding of basic business processes and how sales are generated
• Ability to analyse and interpret trends and impact of space planning on sales
• Ability to identify problems and to develop and implement a workable solution
• Ability to do detailed planning based on analyses - past and future events and ensure plans are followed through
• Computer literacy – Computer skills including spreadsheets, word processing and presentation packages
• Proactive, with the ability to anticipate events and plan for them
• Assertive communication skills
• Ability to be productive in a pressurised environment
• Adaptable – ability to adapt and change direction and focus quickly
• Team player – the willingness to adapt to team goals and work effectively with a group of colleagues in an interdependent way.
• Ability to interact with various individuals on different levels i.e matrix team.
• Excellent verbal and written communication skills – ability to articulate ideas clearly
• Customer centred – Understanding “ Think Customer” first which ultimately affects the customer shopping experience. Willing to obtain, interpret and implement customer feedback
• Preference for working with detailed analytical tasks

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Introduction

To facilitate all data related aspects of the onboarding of new suppliers to the Cost of Goods Management way of working.

Job description

• Facilitate all data related aspects of the onboarding process for new suppliers
• Own the Woolworths relationship with the designated data SME at each supplier during onboarding
• Guide the buyer team and supplier through the data requirements & purpose/intent during initial engagements.
• Assess supplier data availability and samples, workshop observations & agree scope, content, frequency etc with buyer & supplier.
• Document conversion rules used per supplier (i.e. BOM quantity conversions, yield alignment, import exchange rates, matching of costs into cost build buckets etc.).
• Sign off sample BOM conversion with buyer & supplier
• Transition supplier to ‘BAU’ & facilitate handover of responsibilities
• Brief in all learnings and decisions taken during onboarding which are related to a supplier’s data to the Value Delivery Support Specialist & Master Data Administrator.
• Work with the Support Specialists to set up each new file and pre-populate it for the relevant department/supplier intersect.
• Conduct initial trainings on file use and capturing, demo for and support the buyer & supplier with initial file use.
• Review the completed file on first submission and hand over to the Support Specialist to take forward.
• Transition supplier to 'BAU’ and ensure a smooth handover. 

Minimum requirements

• Relevant commercial degree/diploma.
• Minimum of 3 years Business Analysis experience, preferably across multiple disciplines/domains.
• Strong Excel capability (VLOOKUP’s, tables, power query links, intermediate mathematical formulas, conditional formatting, validations, pivots & slicers, graphs etc.).
• Experience with facilitation & training, coordinating and conducting of demonstrations, workshops, review sessions etc.
• Proven experience engaging with multi-level stakeholders, both internally and externally.
• Able to critically analyse an unfamiliar dataset against a required standard and identify true gaps, overlaps, options to convert & areas for confirmation/query.
• Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.).
• Prior experience with data integration, particularly between separate organisations.
• Prior experience in manufacturing preferred, particularly specs, BOMs, and procurement.
• Prior experience with raw materials and/or packaging preferred.
• Self-organising & proactive, able to drive own progress along pre-set process steps with SLAs.

COMPETENCIES:

• Attention to Detail 
• Completes tasks with a meticulous attention to detail.
• Delivers work consistently achieves a high level of accuracy.
• Designs quality checks for own work according to a good understanding of the expected deliverable and where errors might occur, carries out these quality checks on own work consistently.
• Actively engages peers to support with a secondary review to ensure quality on critical elements.
• Handles areas of ambiguity by proactively involving peers & seniors for clarity, to avoid reworks resulting from misinterpretation. 

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Introduction

To manage the ongoing integration between the tactical tools and the source/master database. To support & maintain the tools in BAU state, and to support the VD Category Leads in their use of the tools.

Job description

Facilitate the monthly ‘BAU’ process for the tactical Value Delivery tool

• Load extracts from the Value Delivery Database or business data sources into the tactical Excel file tool & execute validations on the result.
• Facilitate the upload of data received in template files from suppliers and buyer teams back into the Value Delivery Database
• Execute on all requests for proposal creations/draft PI set ups outside of the BAU cycle.
• Adhere to a strict delivery schedule, keep stakeholders updated.
• Serve as 'SME' for inbound source data
• Own the conversion rules & principles decided per supplier and applied during onboarding (as briefed in by the Onboarding Specialist).
• Manage any changes in supplier source or principles with the relevant teams as needed.
• Support the systems analyst with validations on inbound integrated supplier data and facilitate any queries with the supplier directly to address any data completeness or quality concerns.
• Work with the Systems Analyst to resolve any issues identified in other source data, and work with the Value Delivery Senior Analyst or Onboarding Specialist to resolve any breaks or errors identified in the deliverable files.
• Work with Integration specialist to design & run queries on the consolidated Value Delivery dataset to extract or create useful reports in response to briefs from VD Category leads or the VD Senior Analyst.

Minimum requirements

• Relevant commercial degree/diploma.
• Strong Excel capabilities (VLOOKUP’s, tables, power query links, intermediate mathematical formulas, conditional formatting, validations, pivots & slicers, graphs etc.).
• Prior experience with data integration, particularly between separate organisations.
• Prior experience in manufacturing preferred.
• Prior experience with raw materials and/or packaging preferred.

COMPETENCIES:

• Attention to Detail
• Completes tasks with a meticulous attention to detail.
• Delivers work consistently achieves a high level of accuracy.
• Designs quality checks for own work according to a good understanding of the expected deliverable and where errors might occur, carries out these quality checks on own work consistently.
• Actively engages peers to support with a secondary review to ensure quality on critical elements.
• Handles areas of ambiguity by proactively involving peers & seniors for clarity, to avoid reworks resulting from misinterpretation. 

 Analytical Thinking

• Appropriately derives and organises the essence of information to draw solid conclusions.
• Looks beyond symptoms to uncover root causes of problems to be solve
• Synthesises data from different sources to identify trends.
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
• Proactively approaches others to obtain missing information.
• Takes action to reconcile discrepancies.