Job Roles at Managed People Solutions

Job Description

• Are you creative, detail-oriented, and passionate about bringing ideas to life?
• We’re looking for a Junior Content Designer Intern to join our dynamic and fast-growing team on a 12-month internship programme. If you’re creative, detail-oriented, and passionate about bringing ideas to life, this is your sign.
• This is your chance to kickstart your creative career in learning design, digital content, and marketing, while gaining real hands-on industry experience.

Job Purpose

• You will create and maintain visually engaging learning and digital content based on briefs from senior team members. Using tools like Canva and Microsoft Office, you’ll help transform ideas into clear, creative, and impactful learning materials.
• You’ll also play a key role in keeping digital content fresh and consistent across company websites and social media platforms, while supporting marketing and learning initiatives through creative content development and admin support.

Key Responsibilities

• Learning materials, social media content, and marketing collateral are produced accurately, creatively, and in line with brand standards.
• Social media content is planned, created, published, and maintained consistently to support brand awareness and engagement.
• Website content is updated accurately and timeously, ensuring information remains relevant and professional.
• All learning, marketing, and digital content reflects company branding and communication standards.
• Content requests are completed within agreed timelines and stakeholder expectations.
• New design trends, digital tools, and creative approaches are adopted to improve content quality and engagement.
• Create learner guides, workbooks, presentations, assessments, templates, and supporting learning materials based on approved content briefs and/or storyboards.
• Design graphics, infographics, banners, promotional material, and visual learning assets using Canva and Microsoft PowerPoint.
• Create, schedule, and monitor content across social media platforms. Assist with campaign execution and engagement tracking.
• Update website content, maintain page content, and make basic content changes using WordPress.
• Develop marketing collateral including flyers, posters, brochures, email banners, and digital advertisements.
• Maintain content libraries, templates, digital assets, and version control of learning and marketing materials.
• Research and apply new design techniques, Canva features, AI tools, and digital marketing trends to improve content quality and efficiency.

Minimum Requirements

• Grade 12 (Matric). 
• Degree in Graphic Design, Marketing, Digital Marketing, Multimedia Design, or related field.
• 1 year experience in content creation, graphic design, social media management, website administration, or digital marketing.
• Experience using Canva, Microsoft Word, Microsoft PowerPoint, WordPress, social media platforms, and basic AI content tools.

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Job Description

• Are you passionate about the liquor industry and looking for an exciting sales role? CLM Brands is currently seeking a result-driven, energetic, and dedicated Outbound Telesales Consultant in the Gauteng region.

Responsibilities Include:

• Recording and promptly acting upon customers’ complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
• Actively building relationships with customers by identifying new growth opportunities in the relevant liquor category and adding personal touches.
• Identify warm opportunities and reactivate dormant accounts.
• Gather requirements by asking questions to understand customer problems and position products as solutions.
• Identify training needs of the customer and feedback to line manager and customer.
• Effectively execute outbound telesales procedures in accordance with the SOP on outbound telesales procedures. Order taking and processing on NAV.
• Action specified tasks from cycle brief or operational requirements from Line manager.
• The managing of the stock allocation as per Line manager requirements and stock allocation report.
• New product introduction, vintage change and upliftment procedure to be carried out as per SOP.
• The cycle brief execution feedback as per standard.
• Understand your personal sales target by customer and brand and deliver the result.
• Understand how personal sales commission / incentive are calculated.
• Monitor performance of customer and recommend quantities.
• Grow and maintain the customer base in order to achieve the sales target.
• Develop a plan to close the sales gap by analysing a weekly and monthly Sales Report and submit this report as per SOP.
• Log all calls and capturing interaction with customers as per SOP and RSM/FSM requirements.
• Collect customer information as per “Know Your Customer” Brief.
• Other operational report / feedback as per RSM/FSM’s requirements.
• Effectively plan and execute outbound telesales call plan.
• Assisting new customers in opening new accounts as per SOP on new accounts.
• Liaise with client regarding late deliveries.

Qualifications and Experience:

• Grade 12.
• Diploma (NQF 6) relating to Sales, Marketing, Hospitality management or Food and Beverage management.
• 2-3 years’ sales and telesales experience in a related FMCG environment.
• Basic computer literacy and experience with Repforce.
• Liquor Industry and Spirit knowledge is preferred. 

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Job Description

• Are you a driven merchandising professional with a passion for leading teams, building customer relationships, and driving brand visibility? Managed People Solutions is looking for a dynamic Merchandising Team Leader to join our team and play a key role in ensuring merchandising excellence across multiple regions.

Job Purpose:

• As a Merchandising Team Leader, you will be responsible for effectively executing merchandising standards, enhancing brand visibility, and ensuring that your team consistently achieves their KPIs while delivering exceptional service to customers.

Key Responsibilities:

• Be polite with customer and where needed, escalate to management to resolve issues. Feedback on customer complaints, queries and requests.
• Actively build relationships with customers by engaging in active communication, resolving issues where required etc.
• Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)
• Ensure that all required reports and information is submitted within the deadline provided.
• Manage and take care of company assets including car, laptop and handheld devices as per SOP.
• Record relevant metrics and competitor activities as per standard.
• Count and determine stock to be merchandised as per SOP.
• Draw stock requirements (e.g. fill the space immediately after entering a store) according to SOP
• Execute merchandising activities as per cycle brief.
• Communicate and upkeep knowledge of product and promotions according to the cycle brief.
• Effectively record merchandising activities as per standard.
• Advise manager on identified opportunities in the store (e.g. Additional display and merchandising space).
• Advise manager on out of stocks as per SOP.
• Ensure that an adequate amount of time is spent in trade with each merchandiser in each region.
• Ensure that each merchandiser is executing effectively in trade according to the KPI’s laid out by the client.
• Daily monitoring of merchandisers activity to ensure that all merchandisers are achieving the targeted number of calls per merchandiser.
• Ensure that merchandisers are completing their vehicle inspection surveys and that any issues identified are reported, escalated and sorted out.
• Deliver customer satisfaction by managing customer communication. This includes, recording and promptly acting upon customers complaints, queries and requests and feedback accordingly as per communication SOP and contact grid.
• Ensure that all escalated queries and challenges are effectively dealt with and resolved.

Knowledge & Skills:

• Basic Wine & Spirit Knowledge
• Microsoft 365
• Merchandising
• Strong leadership and communication skills
• Customer-focused approach
• Excellent organisational and reporting abilities

Requirements: 

• Grade 12 (Matric)
• Diploma/Degree in Business Management or Marketing, or a related field
• Valid Driver's Licence

Experience:

• Minimum: 2 years merchandising experience
• Preferred: 3 - 5 experience in an FMCG Merchandising environment

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Job Description

• Are you energetic, detail-oriented, and passionate about retail?
• Managed People Solutions is looking for an experienced Merchandiser to join our dynamic team in Promenade.
• If you enjoy working in retail environments, ensuring shelves are perfectly stocked, and being the link between brand and customer — this opportunity is for you!

Key Responsibilities:

• Determine stock to be merchandised.
• Draw stock requirements. 
• Check vintage, product quality on the shelf, stock rotation, and price tags.
• Execute merchandising activities as per cycle brief
• Feedback on customer complaints, queries, and requests
• Communicate and upkeep knowledge of product and promotions 
• Effectively record merchandising activities 
• Execute calls as per call cycle
• Advice RSM on out-of-stock products

Requirements:

• Minimum of 2 years' experience in Merchandising 
• Matric (Grade 12) 

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Job Description

• Are you energetic, detail-oriented, and passionate about retail?
• Managed People Solutions is looking for an experienced Merchandiser to join our dynamic team in Brackenfell.
• If you enjoy working in retail environments, ensuring shelves are perfectly stocked, and being the link between brand and customer — this opportunity is for you!

Key Responsibilities:

• Determine stock to be merchandised.
• Draw stock requirements. 
• Check vintage, product quality on the shelf, stock rotation, and price tags.
• Execute merchandising activities as per cycle brief
• Feedback on customer complaints, queries, and requests
• Communicate and upkeep knowledge of product and promotions 
• Effectively record merchandising activities 
• Execute calls as per call cycle
• Advice RSM on out-of-stock products

Requirements:

• Minimum: 2 years merchandising experience
• Matric (Grade 12)