Job Vacancies at ACDC Dynamics SA

Description

Electronics Workshop Manager

ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry.

• We are seeking a highly energetic Electronics Workshop Manager to join our team.  The Electronics Workshop Manager is responsible for the overall management, supervision, and coordination of the electronics workshop.
• The role ensures that all electrical and electronic equipment, components, machinery, and systems are inspected, tested, repaired, maintained, and serviced to the required technical, safety, quality, and operational standards.

Job Description

• Manage the daily operations and activities of the electronics workshop.
• Plan, coordinate, and prioritise workshop jobs and repair activities.
• Allocate tasks to technicians and workshop personnel.
• Monitor job progress to ensure work is completed within agreed deadlines.
• Ensure effective utilisation of workshop equipment, tools, and resources.
• Oversee the inspection, fault-finding, testing, repair, and maintenance of electrical and electronic equipment.
• Supervise electrical and electronic troubleshooting and diagnostic activities.
• Ensure repairs are carried out according to technical specifications and manufacturer requirements.
• Review technical reports, test results, and repair documentation.
• Provide technical guidance and support to workshop technicians.
• Ensure equipment is tested and approved before being released back into service.
• Identify recurring equipment failures and recommend corrective actions.
• Ensure all repairs and maintenance work meet the required quality standards.
• Implement quality inspection and testing procedures.
• Ensure proper completion of job cards, inspection reports, and maintenance records.
• Investigate repeat failures, customer complaints, and technical problems.
• Ensure compliance with applicable electrical standards, legislation, and occupational health and safety requirements.
• Maintain calibration and inspection records for workshop testing equipment.
• Liaise with procurement and suppliers regarding technical requirements.
• Monitor the condition and availability of workshop machinery and testing equipment.
• Ensure workshop tools and equipment are properly maintained.

Requirements

• National Diploma in Electrical Engineering, Electronic Engineering, or an equivalent qualification.
• Trade qualification in Electrical or Electronics Engineering will be advantageous.
• Relevant technical management or supervisory training will be an advantage.
• Minimum of 5 years' experience in an electrical or electronics workshop environment.
• At least 2–3 years in a supervisory or management position.
• Experience in workshop planning, quality control, and stock management.
• Experience working with electrical testing equipment and diagnostic tools.

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PURPOSE OF THE ROLE:

• The Brand Manager is responsible for developing and executing brand strategies that enhance ACDC Express's market presence, reinforce its brand equity, and drive customer engagement and loyalty.
• This role will oversee brand positioning, ensure brand consistency across all touchpoints, and lead the execution of marketing campaigns that align with ACDC Express's business objectives and values.

RESPONSIBILITIES

Brand Strategy and Positioning

• Develop and implement brand strategies that align with ACDC Express’s mission, vision, and business goals.
• Conduct market research to identify customer needs, industry trends, and competitive landscape, using insights to refine and position the ACDC Express brand effectively.
• Ensure brand messaging is clear, consistent, and resonates with the target audience across all channels.

Campaign Management and Execution

• Lead the development and execution of integrated marketing campaigns, including digital, social, print, sponsorships and in-store promotions.
• Collaborate with cross-functional teams, including design, content, sales and owners, to ensure alignment and consistency in campaign execution.
• Monitor and optimize campaigns based on performance metrics to maximize ROI.

Brand Communication and Collaboration

• Product Launches and Promotions - Lead branding efforts for new product launches, ensuring clear communication of unique selling points and alignment with brand strategy.

Performance Tracking and Reporting

• Oversee the planning, scheduling, response and execution of tickets logged, quality of briefs and managing resources effectively to meet deadlines and deliverables.
• Foster a culture of collaboration and teamwork, facilitating communication and idea-sharing among team members to maximize creativity and productivity.
• Provide strong leadership to the creative team, fostering a collaborative and supportive environment where each member feels empowered to contribute their best work.
• Financial & Fund Management 

Requirements

• Education: Marketing qualification or a related field preferred.
• Technical Skills: Proficiency in Microsoft suite and familiarity with design principles, typography, and colour theory, reporting and administration.
• Attention to Detail: Attention to detail and a commitment to producing professional-quality design work.
• Communication Skills: Verbal and written communication skills, with the ability to effectively collaborate with other staff members, franchise owners, sales and supplier team.
• Project Management: Strong project management skills, with the ability to prioritize tasks, manage

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PURPOSE OF THE ROLE:

• The Counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

RESPONSIBILITIES:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Maintain good Time Management
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Requirements

Requirements

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Admin skills
• Matric
• Electrical Qualification an advantage
• Strong team spirit
• Experience in a consumer / retail environment in selling electrical products
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina