Internships and Job Vacancies at Amazon

Description

• At Amazon, we are working to be the most customer-centric company on earth.
• The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Operations Intern, working in one of our core businesses, Amazon Operations.

About this internship

• Our internships are educational opportunities intended to allow you to discover how we operate. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business.
• At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.
• Your internship will put you at the heart of our Operations where you will be part of the journey of one of our many customer's orders.

Key job responsibilities

• As an intern on the MEATR Operations Technology Solutions (OTS) team, you will support the team's work across the region.

Responsibilities include:

• IT Infrastructure Support – Assist with planning, deploying, and maintaining IT systems, networks, and end-user devices across fulfillment centers and delivery stations.
• Site Launch & Onboarding – Support the IT workstream for new fulfillment center launches, including network readiness, hardware provisioning, system configuration, and go-live activities.
• Operational Technology Support – Help provide day-to-day IT support for site operations to maintain system availability and minimize downtime.
• Project & Program Coordination – Assist with coordinating IT projects across multiple sites and stakeholders, tracking milestones, and documenting progress.
• Vendor & Stakeholder Coordination – Collaborate with third-party vendors, regional teams, and internal partners to help align on global standards and regional requirements.
• Available to commence an internship in Q1 2027.
• You should be available for 12 months, full time (40h/week) in Johannesburg.

A day in the life

• As an intern, you will be matched to a mentor.
• In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional
• development, expand your network, and participate in activities with other interns throughout your internship.
• No matter the location of your internship,
• we give you the tools to own your project and learn in a real-world setting.

About the team

• If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.
• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development
• If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies
• Internship length is 12 months, full-time.

Basic Qualifications

• Currently enrolled in a Bachelor's or Master's Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
• Fluent written and verbal communication in English
• Available to complete a full time 12 month internship full time (40h/week).

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

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Description

• There’s a universe of opportunity at Amazon.
• At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact.
• You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter.
• With endless pportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment designed for builders who want to see the impact of their work in the world. Ready to start your adventure?

What’s in it for you?

• An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.

Key job responsibilities

• Amazon is looking for ambitious, curious and versatile individuals to join our unique world as interns. Our Amazon internship will provide you with an exceptional opportunity to experience a fast-paced, dynamic and internationally diverse environment; it will boost your resume, and provide a superb introduction to our daily responsibilities.
• We are looking for a highly driven, entrepreneurial, analytical and customer-obsessed Business Developer Intern. You will join the team before the launch of a new service offering and will contribute to the development of a strong pipeline, and to collecting market segment and customer insights to improve the product and delight the Amazon customers.

You are the ideal candidate if:

• You are excited by contributing to launching and help developing a new business
• You love to identify and interact with current and potential future customers, listen to their needs, and work to find the best solutions for them
• You are a self-starter, and can juggle multiple priorities to make things happen in a fast-paced, dynamic, and often highly ambiguous environment
• You are able to help manage the relationship with partners and prospects, and meet and exceed program goals.
• You are able to translate customer needs into product requirements
• You can easily shift from strategic thinking to rolling up your sleeves and executing, in order to deliver results

Key job responsibilities:

• Deliver Results: Identify market segment opportunities for our new service offering.
• Customer relationship management: Building and maintaining strong, trustful relationship with our potential future customers
• Cross-functional collaboration: Relay market segment needs and requirements back to internal Amazon teams including Product Management and Tech teams
• Dive deep: Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Invent and Simplify: Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance

A day in the life

• As an intern, you will be matched to a mentor.
• In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional
• development, expand your network, and participate in activities with other interns throughout your internship.
• No matter the location of your internship,
• we give you the tools to own your project and learn in a real-world setting.

About the team

• If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.
• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development
• Internship length is 12 months, full-time.

About the team

Intern Community:

• As an Amazon Intern, you'll be part of a supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:

• The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:

• Exclusive learning sessions will further enhance your skills, granting you access to Amazon's learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:

• Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.
• Available to commence an internship in Q1 2027.
• You should be available for 12 months, full time (40h/week) in Cape Town.
• Note: You must have the right to work in the country of employment by the start date.

Basic Qualifications

• Currently enrolled in a Bachelor's or Master's Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
• Fluent written and verbal communication in English
• Available to complete a full time 12 month internship full time (40h/week).

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

go to method of application »

Description

• Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable services in a collaborative team environment? Do you want to see your code directly impact millions of customers worldwide?
• At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands.
• Our Software Development Engineer (SDE) interns use modern technology to solve complex problems while seeing their work's impact first-hand. The challenges SDE interns solve at Amazon are meaningful and influence millions of customers, sellers, and products globally. We seek individuals passionate about creating new products, features, and services while managing ambiguity in an environment where development cycles are measured in weeks, not years.
• At Amazon, we believe in ownership at every level. As an SDE intern, you'll own the entire lifecycle of your code from design through deployment and ongoing operations. This ownership mindset, combined with our commitment to operational excellence, ensures we deliver the highest quality solutions for our customers.
• We're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth.
• Amazon internships across all seasons are full-time positions, and interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes.

Key job responsibilities

• Collaborate and communicate effectively with experienced cross-disciplinary Amazonians to design, build, and operate innovative products and services that delight our customers, while participating in technical discussions to drive solutions forward.
• Break down complex, ambiguous problems into well-defined, solvable components before implementation.
• Contribute to the design and development of scalable, reliable services, with distributed-systems scope varying by team.
• Participate in code reviews as a core engineering practice, providing constructive feedback and validating correctness.
• Contribute to clear and accurate technical documentation.
• Use GenAI and AI-powered tools to enhance development productivity, and critically validate, verify, and integrate AI-generated code, exercising sound judgement about when to trust AI output.
• Write clean, maintainable code following best practices and design patterns.
• Work in an agile environment practicing CI/CD principles while participating in operational responsibilities including on-call duties.
• Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues.

A day in the life

• As an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon technology and lead critical projects early in your career.
• In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your project and learn in a real-world setting.

About the team

Intern Community:

• As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:

• The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:

• Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:

• Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Basic Qualifications

• Currently enrolled in bachelor's degree or master’s degree in Computer Science, Computer Engineering, Data Science, Information Systems, or related STEM fields
• Knowledge of at least one general-purpose programming language such as Java, Python, C++, C#, Go, Rust, or TypeScript
• Knowledge of computer science fundamentals such as data structures implementation, basic algorithm development, or object-oriented design principles
• Experience using AI-assisted development tools in academic or professional settings

Preferred Qualifications

• Previous technical internship(s) or demonstrated project experience
• Experience with one or more of the following: Cloud platforms (preferably AWS), Database systems (SQL and NoSQL), Contributing to open-source projects, Version control systems, Debugging and troubleshooting complex systems
• Strong problem decomposition, problem-solving, and analytical skills
• Demonstrated ownership and initiative in seeing work through from design to operation
• Excellent written and verbal communication skills
• Demonstrated ability to learn and adapt to new technologies quickly
• Basic understanding of software development lifecycle (SDLC)

go to method of application »

Description

• Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable services in a collaborative team environment? Do you want to see your code directly impact millions of customers worldwide?
• At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands.
• Our Software Development Engineers (SDEs) use modern technology to solve complex problems while seeing their work's impact first-hand. The challenges SDEs solve at Amazon are meaningful and influence millions of customers, sellers, and products globally. We seek individuals passionate about creating new products, features, and services while managing ambiguity in an environment where development cycles are measured in weeks, not years.
• At Amazon, we believe in ownership at every level. As an SDE-I, you'll own the entire lifecycle of your code from design through deployment and ongoing operations. This ownership mindset, combined with our commitment to operational excellence, ensures we deliver the highest quality solutions for our customers.
• We're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth.

Key job responsibilities

• Collaborate and communicate effectively with experienced cross-disciplinary Amazonians to design, build, and operate innovative products and services that delight our customers, while participating in technical discussions to drive solutions forward.
• Break down complex, ambiguous problems into well-defined, solvable components before implementation.
• Contribute to the design and development of scalable, reliable services, with distributed-systems scope varying by team.
• Conduct code reviews as a core engineering practice, providing constructive feedback and validating correctness.
• Contribute to clear and accurate technical documentation.
• Use GenAI and AI-powered tools to enhance development productivity, and critically validate, verify, and integrate AI-generated code, exercising sound judgement about when to trust AI output.
• Write clean, maintainable code following best practices and design patterns.
• Work in an agile environment practicing CI/CD principles while participating in operational responsibilities including on-call duties.
• Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues.

Basic Qualifications

• Experience using AI-assisted development tools in academic or professional settings
• Experience with at least one general-purpose programming language such as Java, Python, C++, C#, Go, Rust, or TypeScript
• Experience with data structure implementation, basic algorithm development, and/or object-oriented design principles
• Currently has, or is in the process of obtaining, a Bachelor's degree or above in Computer Science, Computer Engineering, Data Science, Information Systems, or related STEM fields

Preferred Qualifications

• Experience with one or more of the following: Cloud platforms (preferably AWS), Database systems (SQL and NoSQL), Contributing to open-source projects, Version control systems, Debugging and troubleshooting complex systems
• Demonstrated ownership and initiative in seeing work through from design to operation
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Demonstrated ability to learn and adapt to new technologies quickly
• Basic understanding of software development lifecycle (SDLC)

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Description

• At Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey!
• Our Sr. HR Partners care deeply about the employee experience and support Builders and managers to focus on people through engagement, technology, and innovation.
• The HR Partner role in our Builder Experience Team (BeXT) focuses on the Builder experience.

You can expect to do the following in your day to day:

• Influence change and foster an environment of inclusion for our Builders
• Problem solving and influencing in diverse populations
• Working in a fast-paced and complex changing environment driven by continuous innovation
• Application of HR fundamentals
• Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience.

Key job responsibilities

• BeXT delivers personalized people support to AWS Builders to amplify the voice of the Builder. In this role, you will collaborate with AWS business leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions.
• You will also represent the company in CCMA cases, attending conciliation and arbitration hearings, preparing case documentation, and working closely with internal teams to ensure effective resolution.
• In addition, you will provide support to our Builders and their leaders aligned to an AWS business line or region, calling on HR expertise and empathy.
• To thrive, you will need a flexible skill set, including the ability to pivot through various scenarios utilizing HR expertise, consulting skills, as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams, levels, and regions.

A day in the life

• As a BeXT HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:
• Consult, coach, and develop leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes, people development and performance management, compensation, and employee relations issues.
• Foster and role model an environment of inclusion for all Builders.
• Advocate for Builders’ needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are.
• Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns.
• Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary.
• Actively promote adoption of technology and self-service.
• Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders.
• Conduct difficult workplace investigations in collaboration with Builder Relations.

Basic Qualifications

• 5+ years of human resources experience
• Bachelor’s degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field

Preferred Qualifications

• Experience working in a matrixed organization
• Experience in advising and influencing executive leadership
• Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases Employee Relations/Investigations experience
• Excellent written and verbal communication skills; effective communication with the ability to build relationships and influence across a wide set of process partners and business stakeholders
• Possess conviction and tenacity, and excellent written and verbal communication skills
• Thrives in a high-pressure, high-volume, ambiguous environment and able to manage multiple simultaneous priorities
• Intellectual curiosity; brings insight to team and business
• Ability to demonstrate high-judgement, empathy, autonomy, and flexibility
• Ability to maintain strict confidentiality regarding employee issues in Human Resources
• Experience coaching, mentoring, and influencing other HR professionals through informal leadership
• Demonstrated ability to adopt and apply AI tools to solve ambiguous problems, improve efficiency, and scale impact
• Use of AI and new technology with sound judgement to solve problems, scale impact, and continuously improve how we support Builder

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Description

• What if you could shape how Amazon's delivery partners succeed financially across an expanding regional network? As a Senior Program Manager for Pricing and Profitability within the Delivery Service Partner (DSP) program, you will design and deliver rate cards that keep delivery costs sustainable for both Amazon and our DSP partners.
• You will own the pricing strategy across multiple business lines, building mechanisms that account for local market conditions and anticipate changes before partners or the business realize they are needed.
• This role requires a strong grasp of on-ground operations and how DSP costs flow into the overall business P&L. If you are an analytical problem-solver who can translate operational realities into effective pricing, we want to hear from you.

Key job responsibilities

• Design and deliver comprehensive rate cards across multiple business lines, grounding each in on-ground operational realities and local market conditions to align with long-term cost plans and quarterly guidance targets.
• Lead long-term planning cycles and quarterly guidance processes for DSP pricing, including peak incentive modeling when needed, to maintain sustainable operating costs for Amazon and partners.
• Collaborate with strategy and expansion, payments, ACES, and Delivery Program Manager teams to ensure rate card designs account for available technology capabilities and enable timely partner payments.
• Conduct financial reviews to assess partner profitability, distinguishing between programmatic or operational changes and pricing adjustments, and connecting DSP cost drivers to the broader business P&L.
• Use AI-driven approaches to optimize rate card production, improve data analysis, and identify pricing opportunities across the network.

A day in the life

• You might start your morning reviewing partner profitability data and preparing a financial review with the payments team. Mid-morning, you could join a working session with strategy and expansion colleagues to align rate card assumptions for an upcoming country launch.
• After lunch, you may work with Delivery Program Managers to understand operational cost drivers on the ground, then spend the afternoon refining a quarterly guidance narrative for leadership review. Throughout, you will connect with ACES and technology teams to ensure your pricing mechanisms translate into accurate, on-time partner payments.

About the team

• Our DSP Pricing and Profitability team builds the financial frameworks that power Amazon's last-mile delivery partner network across the region. We work closely with strategy, expansion, payments, and operations teams to ensure every rate card we produce balances Amazon's cost objectives with partner sustainability. With new country launches on the horizon and an expanding delivery footprint, this is a team where your work will have visible, immediate impact.
• You will build deep expertise in delivery operations, financial modeling, and regional market dynamics — skills that open doors to broader roles across Amazon's logistics and transportation network.

Basic Qualifications

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• 2+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field

Preferred Qualifications

• 2+ years of driving process improvements experience

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Description

• Amazon is seeking a Business Development Manager to join our Delivery Service Partner (DSP) business. This is a unique opportunity to own new Partner Acquisition for Last Mile Logistics in South Africa, based in Cape Town. You will collaborate with various internal teams to create, innovate and transform our processes to launch and expand logistics partnerships.
• As a Business Development Manager (BDM), you source, vet, and guide candidates who apply to our Delivery Service Partner (DSP) program, a diverse network of independent small business owners who facilitate deliveries on behalf of Amazon Logistics.
• This role will require some travel, as it is part of the Middle East, Africa, and Turkiye (MEATR) region.

Key job responsibilities

• A BDM owns the recruitment funnel and partners with DSP candidates through all stages of their journey as they apply to launch and scale new businesses in one of the fastest growing networks in the world. The BDM oversees a regional candidate acquisition pipeline and is accountable for leading candidate outreach, ensuring quality candidate vetting, and driving ongoing engagement with candidates preparing to join the DSP program.
• The successful candidate will demonstrate an ability to identify high-quality owner operators to join the program, using data to drive decisions to analyze their regional capacity needs and pipelines, building and bolstering process to ensure that recruitment and engagement can be applied consistently, and ensuring quality candidates are matched to the right logistic opportunities. The right candidate will serve as both trusted advisor of candidates and an ambassador for Amazon.
• A BDM will collaborate with an integrated internal team of Operations leaders, Program Managers, and Compliance teams to ensure we identify highly qualified candidates to join the network. The BDM is also accountable for developing and maintaining external longer-term relationships within the business communities from which we source DSP talent and nurturing talent from within our existing DSP community.

A day in the life

• Developing recruiting and placement strategy to identify DSP prospects to meet logistics growth plans in market.
• Overseeing the entire candidate journey, from sourcing, to interviewing and business launch, and driving improvements that lead to higher-quality candidate outcomes.
• Coaching and consulting with DSP owner candidates on program expectations, business plan best practices, operational requirements, and safety.
• Collaborating cross-functionally with internal partners including regional Delivery Partner Management Team (DPM) and operations teams to ensure we are adding high-quality DSPs to the program, leveraging insights to refine DSP selection and on-boarding DSPs to launch phase.
• Driving engagement, education, and support of the DSP owner candidates who have earned a position within the program.
• Evolving candidate and stakeholder experience through continual process improvements.
• Developing relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP program and Amazon.
• Traveling to support candidate recruitment and experience (approximately 10 days/month); but Candidate should be flexible with hours and travel to support the portfolio of assigned DSP candidates as needed.

About the team

• At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders.
• We partner with a network of DSPs to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our DSPs ensure that millions of packages reach their final destination as efficiently as possible.
• To meet this goal, Amazon Logistics is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Bachelor's degree

Preferred Qualifications

• 5+ years of communicating with and presenting to executive and senior audiences experience
• Knowledge of general AI tools

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Description

• There’s a universe of opportunity at Amazon.
• At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact.
• You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter.
• With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment designed for builders who want to see the impact of their work in the world. Ready to start your adventure?

What’s in it for you?

• An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.
• The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Retail Vendor Manager Intern in 2027.
• Internship length will be 12 months, full-time.

Key job responsibilities

• Work backwards from the customer, identifying inputs to grow Amazon's most strategic brands and improve their performance within a retail category.
• Support vendor managers in providing a suite of services designed to help brands succeed, collaborating with cross-functional teams including in-stock and marketing.
• Develop analytical and problem-solving skills by collecting, analysing, and interpreting data to drive category performance.
• Build an understanding of customer pain points, requirements, and potential value across retail, advertising, and merchant services.
• Identify target accounts using market data and industry intelligence to support business growth.
• Identify opportunities to improve products, services, processes, systems, and tools across the business.
• Work with different parts of the Amazon business to implement improvement projects, including category teams, product teams, and technical support teams.

A day in the life

• Every day is a little different as a Retail Vendor Manager Intern. Working alongside a vendor manager, you'll learn how Amazon handles its e-commerce retail business across product categories — from books to fashion, electronics to grocery, and everything in between.
• You might spend your morning analysing category performance data and identifying growth opportunities for strategic brands, then spend your afternoon working with marketing or in-stock teams to implement an improvement project that enhances the customer shopping experience.
• Amazon is a customer-obsessed business, so no matter which retail category you join, part of your role will involve working backwards from the customer to identify what matters most.
• You'll gain exposure to Amazon's advertising products and merchant services, learn how we create custom opportunities to delight clients, and partner across functions to deliver results — building your analytical, commercial, and problem-solving skills in a dynamic, fast-paced environment.
• Note: You must have the right to work in the country of employment by the start date.

About the team

Intern Community:

• As an Amazon Intern, you'll be part of a dynamic, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:

• The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:

• Exclusive learning sessions will further enhance your skills, granting you access to Amazon's industry-leading learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:

• Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Basic Qualifications

• Currently enrolled in a Bachelor’s or Master’s Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
• Fluent written and verbal communication in English
• Available to complete a full time 12 month internship full time.

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

go to method of application »

Description

• Are you a strategic relationship builder who thrives on helping businesses grow? Amazon is looking for an Senior Manager to own and drive complex last mile relationships, define strategies that create shared value, and deliver tailored recommendations that improve the cost and experience for both our partners and their customers.
• In this role, you will manage high-impact initiatives, influence cross-functional priorities, and set the standard for management best practices. You will work with senior leaders internally and externally, balancing short-term needs with long-term vision while identifying new opportunities that scale beyond your own portfolio. If you are a data-driven problem solver who enjoys navigating ambiguity and building lasting partnerships, we want to hear from you.

Key job responsibilities

• Define last mile delivery strategies and priorities aligned with senior leadership, delivering tailored recommendations that improve cost, partner and customer experiences across your portfolio.
• Manage complex, cross-organizational account initiatives by identifying gaps between teams, processes, and plans — then driving clarity and resolution to keep projects on track.
• Analyze business metrics and economic trends to uncover growth opportunities, making smart trade-offs between short-term account needs and long-term strategic goals.
• Drive enhancements to standard operating procedures and playbooks, contributing to cadenced reporting and narratives that you present effectively to Directors and senior stakeholders.
• Mentor and develop fellow account managers through constructive feedback, peer assessments, and sharing best practices that raise the bar for the broader team.

A day in the life

• Your morning might start with a deep dive into account performance data, preparing insights for an upcoming business review with a senior partner.
• By midday, you are collaborating with cross-functional teams to remove a blocker that affects multiple accounts, then presenting your quarterly narrative to leadership.
• Afternoons often involve coaching a newer account manager through a complex situation or working with partner teams to streamline a process.
• You will regularly balance strategic planning with hands-on problem solving, ensuring your accounts and the broader organization are set up for success.

About the team

• Our DSP management team is dedicated to building trusted, long-term partnerships that create meaningful value for our customers and partners alike. We operate with a collaborative mindset, working across organizations to align priorities, simplify processes, and deliver results at scale.
• As we continue to grow, we are focused on developing new strategies and mechanisms that strengthen relationships and unlock opportunities. Join us and play a key role in shaping how Amazon partners with businesses to achieve shared goals.

Basic Qualifications

• Bachelor's degree
• Experience working with partners through account, product or program management and business development engagements
• Experience interpreting data and making business recommendations across leadership and cross-functional teams
• Fluent in Written and spoken English
• 7+ years work experience in Consulting, Process design / improvement, Last mile optimization, Supply Chain

Preferred Qualifications

• Experience in courier industry, or experience in an operational role
• Experience with Six Sigma, lean manufacturing, or experience with Six Sigma tools and Lean techniques
• Degree in Economics, Engineering, MBA, Supply Chain, Distribution, Operations

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Description

• Kindle Direct Publishing is Amazon's e-book, paperback and hardcover publishing division launched in November 2007, concurrently with the first Amazon Kindle device.
• Amazon launched Kindle Direct Publishing (KDP) to be used by authors and publishers, to independently publish their books directly to the Kindle Store. We are a multi-language team providing global support while living the motto of “Work Hard. Have Fun. Make History”

About the Role

• The Customer Support Analyst serves as the primary level of support for KDP users providing timely and accurate operational assistance. You will communicate with customers by mail, phone and chat while utilizing a variety of tools to navigate accounts, research, and review policies and communicate effective solutions in a fast-paced environment.
• A Customer Support Analyst is expected to address customer pain points, provide process improvements, and develop internal documentation, all while adhering to service level agreements for contact channels.

Basic qualifications

• Fluent in English
• 1-2 years of work experience in a Customer Service or Contact Centre environment
• High School Diploma OR relevant NQF level qualification
• Computer literacy (Excel, Word, PowerPoint, Outlook)

Preferred qualifications

• Previous Amazon Customer Service experience
• Comfort and experience with the use of technical and payment tools/systems
• Experience working with KPIs and SLAs
• Ability to work in teams where team members are in different locations and belong to different cultures.
• Ability to work in changing environment
• Flexibility to work shifts which includes overnight and weekends
• Prior experience in process improvement initiatives or Six Sigma
• *This is an onsite role

Basic Qualifications

• High school or equivalent
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience solving problems related to customer queries or internal process issues

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Description

• Amazon strives to be Earth's most customer-centric company where customers can find and discover virtually anything they want to buy online.
• By giving customers more of what they want — low prices, vast selection, and convenience — Amazon continues to grow and evolve as a world-class e-commerce platform, driven by the spirit of innovation that is part of the company's DNA. The world's brightest minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
• Amazon Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. South Africa, while relatively small in economic terms today, represents a large and growing consumer market positioned for growth — spurred by the increasing productive potential of its young population, rapid adoption of technology, and evolving consumer behaviour. We are looking for high-potential, flexible, innovative
• This is a hands-on role at the heart of the customer experience, making sure packages move efficiently from fulfilment centres to customers' doorsteps. You drive programs across last mile operations to deliver operational excellence and ensure continuous improvement. It is an entrepreneurial position within a fast-paced, ambiguous, and collaborative environment — one that calls for invention, grit, and local ingenuity.

Key job responsibilities

• As a Transportation Operations Program Manager you will work across multiple internal and external stakeholders to achieve timely launches of new programs and capabilities, and to deliver consistent, high-quality operations outcomes for customers.
• With strong Customer Obsession and a high sense of Ownership, you will manage safety, quality, productivity, and the customer delivery promise across Amazon’s delivery operations and our delivery partners.
• You will collaborate with partner teams including Safety and Loss Prevention, Engineering, Capacity Planning, Human Resources, and Delivery Experience (DEX) to develop plans that meet operational business objectives. You will partner closely with Fulfillment Operations, Supply Chain, and Finance, as well as our delivery-station teams to ensure smooth daily operations.

Roles and responsibilities:

• Own the deployment of continuous-improvement initiatives for network standards, working with delivery stations, delivery partners, fulfilment centres, and customer service teams to provide a best-in-class delivery experience, speed, and cost structure.
• Support demand and capacity planning — partner with Delivery Experience (DEX), Supply Chain, Fulfillment, Finance, and Planning to determine short, medium and long-term future demand for transportation and delivery resources,
• Manage the operational relationship across delivery partners — resolving operational issues, driving standard-work compliance and performance, and supporting commercial and contractual requirements where needed
• Build and run reporting mechanisms —develop reports and mechanisms that manage operational performance

A day in the life

No single day will be the same, but days will typically include:

• Reviewing daily performance reports and deep-diving station-level and delivery-area performance; working with sites and delivery partners to bridge performance gaps and implement corrective actions.
• Addressing blockers from the previous day to drive immediate corrective actions and prioritising any required interventions.
• Managing emerging issues that may put delivery operations at risk, putting mitigations in place to protect the customer promise and delivery experience.
• Supporting workforce and capacity planning
• Partnering with cross-functional teams on tactical and strategic initiatives such as network expansion, program launches, and efficiency initiatives.
• Preparing and contributing to weekly, monthly, and quarterly business reviews.
• Responding to customer and stakeholder escalations.

About the team

• South Africa Operations are a small, but mighty team powering our vision to be the most loved e-commerce store in South Africa by delighting customers with the best, locally-relevant fulfillment experience.
• We get stuff done upholding Amazon's Day 1 culture. We are committed to developing our employees. We invent in our communities and innovate continuously. When we fail, we do so quickly, learn and iterate.

Basic Qualifications

• 2+ years of employee and performance management experience
• 3+ years of program or project management experience
• Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
• Experience developing operational metrics

Preferred Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays